Zoho Desk user 'closed' and cannot activate
I am trying to activate a user but it appears as CLOSED, so I cannot activate it. Please help.
Mail Outgoing blocked
Please help!! User : tikky.t@thaiconsulatela.org Details :Mail Outgoing blocked. Reason :Daily Mail Size Quota Exceeds Limit. Thanks
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
Hi, I am getting following error - This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details I am trying to add new users to just verified domain. Kindly look into the matter. Thanks,
Bloqueio de e-mail
Meu e-mail está bloqueado (Remetente bloqueado), poderiam desbloquear por favor. Obrigado
Unblock mail id
Please unblock my mail id tony@procoat.co.
Not receiving emails
HELP! I have stopped receiving emails at contact@crowboroughjeaniefoundation.com I can still send emails but not receive. All was working fine until a few days ago. Please help, I need these emails.
Can't receive emails
I'm not receiving emails. Previously I have no issue to receive emails. Please help. Thanks!
Cliq Desktop application not working after login
Hello ZOHO Support-Team, i updated to the new mac version of Zoho Cliq. Unfortunately after i login i only get this screen: https://dl.dropboxusercontent.com/s/0aqodikcpo21jrb/SuperScreenshot_2017-8-1_8-30-12.png?dl=0 Perhaps again a problem with the Zoho EU connection because i think my account is on Zoho.eu instead of zoho.com. Can you please have a look. Thank you very much and looking forward to hear from you. Best Regards, Markus
Changing plan code says invalid plan code
Changing plan code says invalid plan code. It seems the only way to edit it is to delete and recreate the plan?
Zoho Chat for Mobile Devices (android & iphones)
I tried using this service,it does not like to login. It only loops back to the login page where I have to re-enter my username and password. Is there something I am doing wrong here? Emails setup fine with the apps on the mobile devices.
I renewed domain yet I am met by This website is temporarily unavailable, please try again later.
Goodday, I know this, this is not what i asked, I paid, why am i being met with "This website is temporarily unavailable, please try again later." That is the question, not to tell em i have paid, when i have the invoice and my bank statement to state so ----- "Hello, We apologize for the unintended delay in our response. We checked and see that the domain is renewed and the expiration date is 2017-09-18. Hope this clarifies. How happy are you with our service?" ---- On Fri, 30 Sep 2016 22:53:26 +0530 info@mamagschillspot.com wrote
Undelivered Mail Returned to Sender
This is the mail system at host us2.outbound.mailhostbox.com. I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. For further assistance, please send mail to postmaster. If you do so, please include this problem report. You can delete your own text from the attached returned message. The mail system <harshita@rnt.ai>: host mail.rnt.ai[184.95.38.201] said: 550 5.1.1 <harshita@rnt.ai>: Recipient address
Creating Ticket not working
Clicking on the create ticket option does not yield anything. Have tired on several different browsers, clear cache and cookies. still will not allow anyone on the team to create tickets.
Outgoing emails blocked
Dear Team, We are facing a issue with outgoing emails , please let us know is there any issue with the server. Thanks,
getUrl returns "internal exception"
I want to get a json list of items from a webservice: map Campaign.listSibCampaign() { mapheader = Map(); mapheader.put("api-key","Ab7XXXXXXXXXXXcaJ"); resp1 = getUrl("https://api.sendinblue.com/v2.0/list?page=1&page_limit=2", mapheader, false); return resp1; } This works fine with Postman I get this { "code": "success", "message": "Successfully retrieved list details", "data": { "lists": [ { "id": 689, "name":
Calendar Load Issue
I'm experiencing a very strange bug in one of my client's calendars where the calendar loses all of its events and ceases to load new ones. This usually (but not always) happens when trying to go 4-5 years back in time to view past events. These events were uploaded via a .ics file from a different webmail host, which may or may not have something to do with it? I'm getting POST 400 (Bad Request) and and issues parsing the response in the console. Does anyone have experience with issues related to
Problem with sent e-mail with IOS
Hi, I am a brazilian guy, so the printscreen problem is portugues, but I will explain the problem .... I have a Iphone 5s and a few days ago the zoho e-mail was working perfectly, but today I can´t sent e-mails with my smartphone. I need sent some e-mails today with my iphone yet, but I can´t because the problem bloque. Please, Can someone fix this problem to me ? Thanks
Account blocked
Hi outgoing e-mail for my account is blocked and I'm unable to unblock it. It's been like this for weeks..... I've sent many messages to support but I have not received a reply. Can someone please help?
On Zoho Subscription Internal error when saving the subscription to a customer
Hey i have linked a plan to a customer and now i want to change it to another Plan. While trying to save it i am getting an error saying. Internal Error No more information. Could you please let me know how to resolve this?
Zoho Mail is down- I am not receiving any incoming email - This needs to get fixed ASAP!
I have had a few of clients calling me telling me they have emailed and have not received a response back for some reason I am not getting any emails in, why is this? can it plz be fixed ASAP. I just had my husband try to send me an email and it states This is an automatically generated Delivery Status Notification. Delivery to the following recipients failed. ladywithapencil84@zoho.com
Not importing slack history to zoho chat
My slack export file is not accepting by zoho chat impot tool.
what is the reason to get this issue and how to avoid to get this issues
The following recipient(s) cannot be reached: 'ddevore@functionalproducts.com' on 8/24/2017 10:17 PM 550 5.4.6 Unusual sending activity detected. <a href=https://www.zoho.com/mail/help/usage-policy.html target=_blank>Learn more.</a> Use the link mail.zoho.com/UnblockMe to unblock 'john@aromainfo.tech' on 8/24/2017 10:17 PM 550 5.4.6 Unusual sending activity detected. <a href=https://www.zoho.com/mail/help/usage-policy.html target=_blank>Learn more.</a> Use
Emails are not sent
Zoho mail has been working perfect for us but from today, we can neither send nor receive the emails. What is the problem, kindly help us
Mail sent or not?
Hi, Since early this morning I'm trying to send mails through one of our mail accounts on webmail. I get the message "Mail Sent" but it does not show on the sent mail box. At one time only I got a short timed message about a problem with IO something but it disappeared quickly and never showed again.
Unable to send message;Reason:554 5.1.8
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. PLEASE UBLOCK
numerous bugs
Is anyone else finding Zoho SalesIQ to be extremely buggy? I've been testing for only 2 hours and I've already logged 5 pretty significant bugs with the support team. Many of them seem to be related to the chat widget having difficultly retaining user data or communicating back with the Zoho Servers. The app is semi-stable when you sit on a page and chat, but if you chat while navigating a website it goes absolutely wild. There also seems to be many issues with ending and restarting chat sessions.
553 Relaying disallowed
Hi, I'me getting error 553 "Relaying disallowed" when trying to send mails from differents external accounts to my zoho account. I've seen in a post that if we have the account created at US DataCenter we have to point MX Records to mx.zoho.com instead of mx.zoho.eu. How can we know which DataCenter or which MX records should we use? Thanks and regards, César.-
Delay in sending mails
Hi All, We are currently experiencing a minor glitch within our email processing system due to which there is a delay in sending/receiving emails. Our engineering team is looking into it with high priority and clearing the backlog/ We will keep you updated once it is fixed. Please bear with us till then. Your patience is highly appreciated! Regards, Zoho Mail Team.
can you plz unblock svemat.gq for zoho mail
Hi zoho. Im trying to sign up for Zoho Mail with my free domain from freenom Svemat.gq and i did read that you guys blocked free domains but that you could ask for an unblock, i have an little website at www.svemat.gq and it is on swedish if that makes and diffrence so i would love if you guys could unblock my domain so i can have an custom email addres. Thanks for reading and have a good day. //From Jakob Helgesson In Sweden
SPF notification despite correct configuration
Good morning, We use a practice management system to send emails through Zoho. A large number of these end up in spam and we were told to make the following fix 'How can you solve SPF blocks in Animana? Fortunately this is simple; you just have to adjust your DNS’ SPF-record so it includes the Animana server ip-addresses. But don’t worry – you don’t have to include all our current and future IP addresses, instead, just add: “include:spf.animana.com” to the TXT-record with the SPF details. Please
The email address is already registered with another account which is not a part of this organization.
I am getting this error while i am trying to info alias with smsgig.in making it info@smsgig.in. Please help me out with this. Thank you.
Calendar not displaying properly via web sharing
Hello, I am using Zoho to share our staff calendar using the HTML sharing link. However, in the last few weeks, Saturdays are not displaying events when using the "Month" view. They show fine when I am logged into my account, just not via the shared link. We have tried several different browsers and computers, so I don't think the problem is on our end. Please provide any assistance you can. Thank you, James Pinkard
Emails not get received.
Email are not get received. And error at sender end is: "550 Please turn on SMTP Authentication in your mail client. mail-lf0-f46.google.com[209.85.215.46]:37313 is not permitted to relay through this server without authentication." My Domain is janelaaj.clinic. mx value is configured as instructed by zoho documentation. I don't know why I cant get an email. No problem is sending mail. Problem is at receiving end when I send mail from my alternative account its not get received in my account and
Is anybody working in sand box environment
Hi Here is my story. I have to create assessment application with 43 forms. In first release, I've created 20 forms and moved to production environment. My client also started to working on it. I was supposed to create rest of the 23 forms on the same application and also need to test. When I approached zoho support, I was asked to use sandbox feature. But I could n't create sand box, as the application took too long time to create.Again support team helped to create sand box environment. I was
Emails sent are identified as spam at recipient's end (Gmail)
Hi, My emails from zoho mail via ad***@a******ns.com are going to spam if the recipient account is in gmail , I have already sent an email regarding this on support@zohomail.com . I have configured SPF and DKIM. Please escalate this issue as this is highly inconvenient . Also attaching the header of spammed message from gmail.
Por favor o email bruno@soldaminas.com.br foi bloqueado, podem desbloquear por favor
Mensagem ao tentar enviar um email : Não foi possível enviar a mensagem;Razão:550 5.4.6 Unusual sending activity detected. Please try after sometime. Learn more. Tentei desbloquear pelo link UnlockeMe, mas não desbloqueia, eu não sei qual foi a razão do bloqueio, não deu para entender realmente o que aconteceu. Poderiam desbloquear o email bruno@soldaminas.com.br por favor.
Can't add User. Goes to invited list. Urgent help seeked.
hi i am unable to add a user. i have added four users but whenever i try to add kiran.yadav@jeewanpublicschool.org, it says that the user is already invited. but whenever i go to to the list of invitations, it shows the said user as PENDING invitation. i deleted the invitation and tried numerous times but could not succeed. Moreover, i am using cPanel server. My control panel is prompting me to configure the SPF and DKIM but i do not know the process as it is not elaborated for cPanel online. kindly
Blueprint coming up only after records are edited?
After a Blueprint was setup nothing comes up on the records meeting the Blueprint criteria. Even deleting all requiered criteria still nothing comes up. It comes up only after the records are edited some how. Is this a know issue? Do 100% of the respective records have to be edited after a Blueprint criteria is adjusted? in order for the Blueprint area fields to appear?
Automated Triggers dont work together
I want to show invite to chat message after a visitor browse for 20 seconds. If visitor didnt start using chat after 10 seconds I want to show another invite message. I set up 2 triggers. One for each invite message. First one works correctly, but second doesnt work under any circumstances Here's screenshot if it doesnt look correct: http://joxi.ru/gmv15adTxeMavr Here's page: https://greenlife-bulgaria.com/ I want it to work like here: https://viadom-lp.com/
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
Hi I have just signed up for zoho account. after domain verification i am on user creation page but getting this error. Please help.
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