"This is a multipart message in MIME format." - Outlook for Mac 2015
Dear Sirs, We are getting loads of emails displaying "This is a multipart message in MIME format" and a very difficult to read body when moved to a folder other than the INBOX. This appears to be affecting only our Outlook for Mac 2015 IMAP connection to Zoho. On Outlook for Windows and Android all looks normal. However, this is having a detrimental effect on our workfow and I would like to know if a solution is available please? Many thanks.
acount inactive
my acount euroiptvserver@zoho.com is inactiv plz reactive it
Bouncing Posts
Hello, The mails are bouncing me and throwing the next error. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.7.1: Recipient address rejected: ERS-RBL. Received:from mail-lf0-f41.google.com (mail-lf0-f41.google.com [209.85.215.41]) by mx.zohomail.com with SMTPS id 1502812959020245.59628877076625; Tue, 15 Aug 2017 09:02:39
trying to create a new a free account
hello we are trying to create a new free mail account for paygo.mobi but we are not able to create it. we keep getting an error. can you advise.
Campaigns and CRM integration doesn't work correctly
I mapped related fields. But it doesn't work for multiselect custom fields. I have one more question, I can't find "sync now" button. Why should I wait next retrieval time?
Incoming Email Blocked
For no apparent reason today my incoming emails were blocked, one just one account but all my accounts. The message says I do not have enough storage but this is not the case. Any ideas, i am stuck and no help yet from Zoho. Tony
Mail incoming and outgoing block issue
Hello Team on of my accounts incoming/ outgoing is block due to memory issue, now i have deleted almost 1000-1500 mails from my account, but it still showing same issue, Requesting you to please unblock my incoming / outgoing or guide me to unblock it Email id :- sales@watermiracle.in thanks
SMTP authentication
Hi! I followed these instructions to enable SMTP for usage with gmail and thunderbird. I am also using two factor authentication, so I created an application specific password. I am using TLS (port 587) [STARTTLS in Thunderbird] and the username I am using for SMTP authentication is elias@cocoon-solutions.net. Though, the authentication fails (gmail, which is more loquacious than thunderbird returns the following error: Authentication failed. Please check your username/password. Server returned error:
Unable to receive a file bigger than 15MB
HI Zoho Team, I'm unable to receive any mail which has attachment and that is more than 15mb from another user. also attached ScreenShot of that PFA.please help me to solve this Regards, Shrey Sethi
Unable to add fields in a form.
Hi. I evaluating Zoho Creator for our use and while trying to build a form I am unable to add more fields to the form. The editor stays stuck with just a message saying "Adding...". I doubled check my internet connection and everything on my end looks fine. I've attached the screenshot with this message here. it'd be really useful if someone can point me in the right direction. Thanks...
Mails are bouncing
The mails to all the ids are bouncing every now and then. This is happening from the time we have configured the emails with Zoho. We have 5 email id with BigRock where the domain is hosted and 3 with Zoho. All of them have this issue of emails getting undelivered when an email is sent to these ids. Attached is the screenshot of the error we get. Please resolve this soon.
"In the last..." filter not working as expected
I'd expect it to include the current day. For example, I would expect "In the last 2 days" to include today. But it doesn't. I did a support chat a while back on this issue and got the "working as intended" answer. Since another of my users just complained about it, I thought I'd bring it up again - this time publicly - in hopes of gathering support. I can't imagine a scenario where I would want "in the last 2 days" or "in the last week" to not include the current day.
delete account
One of my employees Anthony Buck created two accounts in Zoho Campaigns - Now I'm unable to integrate him into my company campaigns under Clear View Window Tinting LLC. Anthony's ID is 640346475 and my account ID: darin@clearviewtint.com 42449812 Below are the two accounts in Anthony's Campaigns - that need deleted. Thanks, Darin Martin
INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.7.1
Good Morning I am having this return in the mails sent to the all of the server hpeautos.com.br All other emails are sent without error. How to correct? Ricardo This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. sac3@hpeautos.com.br INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.7.1 <sac3@hpeautos.com.br>: Recipient address rejected: ERS-RBL. Received:from mail.zoho.com by
Chat Button Float on Mobile
The Chat button customization pane lets you choose which side to have the button appear on. This option works well on desktop but not mobile. See pictures below: OPTIONS: DESKTOP: MOBILE:
MX records error, set correctly, not receiving email
I have set up all the records 3 MX records SPF DKIM DMARC I see the results updated: https://mxtoolbox.com/domain/mapleconcierge.com/ But all my emails bounce. Please help.
Error 550.5.7.1
I get an error 550 5.7.1 Access Denied error when I send emails to particular donains namely @ecopetrol.com.co any ideas why? This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. xxxxx@ecopetrol.com.co INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.7.1 <xxxxxxx@ecopetrol.com.co>: Recipient address rejected: ERS-RBL. Received:from mail-pg0-f50.google.com (mail-pg0-f50.google.com [74.125.83.50])
Unusual sending activity detected. Please try after sometime
Dear friends, One of the users in my account (gabriela@upturismo.com) is returning an error when trying to send emails. Only this user returns the following error: "Unusual sending activity detected. Please try after sometime" Could you help me?
Can't receive emails
Hello! I have just set up my account and it can send emails but it does not receive any. My email is cursos@leticiacalderaroead.com.br - Can you tell me what is wrong and help me out? Thanks in advance!
trash deleted accidentally
Hi: I accidentally deleted mails from trash. My account is support@omnirooms.com. Thanks in advance
Workflow with Custom function not triggering after API call
Dear, I have implemented a round robin custom function in our ZOHO Crm. When triggering this manually the process is perfectly working, also when adding a lead through the CRM web interfact the workflow rules are followed. On our website Stardekk.com, we have a contact form that submits the form through api call and adds a lead. Allthough we have set "wfTrigger = true" in this call, it seems that the workflow is not triggered as the custom function is not triggered (and the email confirming it not
"This User is Not Allowed to Add in Zoho; Please Contact Customer Support."
For the past few days I have been trying to work through this issue so I can get my development team a company email for my nonprofit. I am the only person on the account and I am the admin for the account. I have yet to get a resolution for this issue with adding email users to my account. I have sent three emails to customer support with no response and I have called support twice and been told; "please hold and I will transfer you to a technician" in which I get put on hold and the call gets "dropped".
Input and output disabled
Olá, minha conta está desativada e não posso mudar isso. Pode me ajudar?
Slider NaN
There is an issue with the slider in which it becomes inaccessboble tô respondents to move. I have experienced this myself, it has been occurring for at least since Sunday. I had to change the question from mandatory to allow people to continue to proceed with the survey.
Cannot send email
Unable to send email. Getting the following error: Problem in sending email while doing IO operation. Please fix ASAP and let us know when it's fixed.
553 Relaying disallowed - Account Deleted
Hi, Second attempt, I originally contacted support, but I can't wait around for a resolution. We originally decided to use Zoho while were waiting to get a non-profit G suite set up, but ending up deleting our Zoho account a few days later. I deleted all domain and hosting info I entered to set it up, and then deleted the account. Since last week, my new gmail doesn't receive mail from specifically other gmail users and gives me the 553 Relaying disallowed error. It only blocks emails if they're
Zoho Docs Mobile download
I have zoho docs on two Android smartphones, but it is not possible to download any document. I always get the Error message "Zoho Docs cannot download the file", without any explanation nor a reason why. There is enough space on the device and even with tiny sizes it doesn't work. Please help, because without this functionality Zoho Docs would be useless. Is there anything to parameter ? Thank you JP
"Error Occurred" upon signup for zoho mail suite free business plan.
My domain is www.ConnectIT-Web.tk Here's a screenshot (Attached)
Problem with account creation
Hi Zoho Team, I want to make a second account but you can't use the same number twice. But now when I try to use a different number with the second domain, I get this message: * This domain is already associated with this account "*****xx" I disconnected the second account from the first account's dashboard but the problem persists. Please help. Thanks
Sent email, undelivered
Hi Guys, I'm trying to urgently reach a client; however when an email is sent to them I get the error below. It is only this recipient that I have an issue with. Please help resolve urgently: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. accounts@sterlingproducts.com.au INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.7.1 <accounts@sterlingproducts.com.au>: Recipient
[135.84.80.217] blocked using Trend Micro RBL+.
Hello, INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Service unavailable; Client Host [135.84.80.217] blocked using Trend Micro RBL+. Please see http://www.mail-abuse.com/cgi-bin/lookup?ip_address=135.84.80.217 Please check and resolve it. Thanks
Problems in sending & receiving emails.
Hi All, Zoho Mail is currently experiencing a minor technical glitch while sending emails, users might notice an error "Problem in sending email while doing IO operation", our development team has identified and fixed the issue immediately. Please refresh your browser and try sending again. For any further clarifications, please write an email to support(at) zohomail (dott) com Regards, Zoho Mail Team.
do not get hotmail emails
Hello, I configured the zoho for my company, however I do not receive emails from hotmail any idea of why this may happen, since other domains run for example gmail but with hotmail nothing, and senders do not generate them sending error. Thank you From: =?iso-8859-1?Q?Nelson_Gabriel_Cardenas_Urue=F1a?= <ngcardenas@live.com> To: "administrator@siasalvamentos.com" <administrator@siasalvamentos.com> Subject: sadads Thread-Topic: sadads Thread-Index: AQHTFpvq+4hHwO6yP0uqWzi5tJW9JA== X-MS-Exchange-MessageSentRepresentingType:
SalesIQ visitor not leaving
Since this problem is still active and the other forum topic is marked as "solved", I wanted to make this new topic. Problem: In SalesIQ under "Visitors online", visitors often don't disappear and just pile up. When I want to initiate a chat, the visitors appears to be offline and are finally removed form the list. Yesterday I had around 30 visitors showing as "on site" for over 2-5 hours. This is annoying and makes it hard to find real active visitors. This of course screws with the "visitor time
Change Password To Delete Groups
I am trying to delete groups but I do not have the password for my account as it was setup via Google Connect. Your account is accessed by Google/Yahoo/Google Apps/Facebook federated Sign In and does not have any Zoho passwords. Click here to send you an e-mail message, which will contain instructions to help you reset the Zoho password for this account. When I click on click on click here and then send mail i get this error Your email address (my email address) is hosted with Zoho. Please contact
Unable to receive emails.
I believe I have set up the CNAME, SPF and DKIM right yesterday. It has been a few hours now. I have checked them on this link. https://mxtoolbox.com/SuperTool.aspx. Here are my domain settings. But on my Zoho domain settings, MX records and SPF are not validated. Here is the response from Gmail: The response was: The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720[adorbs.co.nz 27.124.118.252: timed out] Final-Recipient: rfc822; info@adorbs.co.nz
Cant access to CRM subscription managing being superuser
Hi, Im the superuser of my account and can't manage my CRM subscription. It says I have no perms to access. Regards
cannot authenticate via imap
Hi there, I have a problem with authenticating @leenkr.com email addresses using my email client via IMAP/SMTP. I cannot even authenticate to this forum using my doamin's email addresses. Any help please ? Khalil
Account Inactive -- URGENT
Our account has been deactivated and we've tried reaching out to customer service via email and phone calls. We even contacted our account manager Matt Lackey. He said they are working on it, customer service put us on hold for 15 min on the phone and said they'd have to call us back. Nobody answers the support emails. Please at least let us know what kind of ETA we will have until access is restored or tell us something/anything at all. It's been almost 5 days!!! our account is registered under
PhoneBridge RingCentral - call start time
Hi, We just got PhoneBridge set up last thursday and I have a problem - my call start times are all an hour off. The phone rang a minute ago which was just before 5pm Eastern. RingCentral's call log is showing 4:57pm and zoho is showing 3:57pm. I've double checked everywhere I know to check time zones and they are all set to Eastern. Why is it saving them with a different time?
Next Page