Error Adding a Domain: "The data you have entered already exists"
Hey guys, Hope you're great around there :) I believe I've got the same issue (error) but let me explaining you what happened. A few weeks ago I created a Zoho account with the email "srandrediaz@gmail.com" associated to the domain "nelsondias.net". Today, I deleted this account and created a new one with my present email, "nelsondiasdmkt@gmail.com", which was also associated to the domain "nelsondias.net". Neverthless, I wasn´t able to validate the domain (guess it's stuck to the previous one).
Can't See Forms in WordPress
Hi, I've installed the Zoho Campaigns plug-in for WordPress. API integration was successfully completed. I clicked on the forms option of the plug-in, but needed to setup mailing list. However, once I setup a mailing list and went back to WordPress, the forms option presents a blank page. Can you please help me figure out how to resolve this issue? Thank you.
Grey listing
We are sending emails that don't appear to get delivered - even though we have white listed the sender. Jul 7 11:33:53 ra-internal postfix/smtp[19713]: 8EED811FDA6: host mx.zoho.com[204.141.32.121] said: 451 4.7.1 Greylisted, try again after some time (in reply to RCPT TO command) Jul 7 11:33:54 ra-internal postfix/smtp[19712]: 95E8D11FD24: host mx.zoho.com[204.141.32.121] said: 451 4.7.1 Greylisted, try again after some time (in reply to RCPT TO command) Jul 7 11:33:54 ra-internal postfix/smtp[19711]:
I can not configure DKIM in wix
No se puede verificar DKIM con mi dominio de Wix, por favor ayuda
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details Help-me!
Unable to get through the content
Hello I am facing problem with the site builder as i am unable to check/update the content. Blank page is being displayed every time i log in. Screenshot attached. Looking for an early revert on this! Regards Animesh Swarnakar
Error on Signup - ResourceException: AS102: ResourceException: AS102: SPAM
As per this forum post here, I get the exact same results for 'takeyourpineapplesout.com' that I'm trying to register for a friend. I get the same AS102 message in network inspector. Any chance I can have that fixed too? Thanks in advance!
Clienmts not receiving emails
Hi All, Severe Business impact, my clients are not able to receive emails. I check all records and spam folders. Can anyone help check whats missing ? Shylu at shritel dot net Thanks Shylu
554 5.2.3 MailPolicy violation Error delivering to mailboxes
My domain actmarketingltd has been returning emails with the error 554 5.2.3 MailPolicy violation Error delivering to mailboxes Thus the domain has been blocked. According to your forum, this automatically happen due to bounce emails. I can't recollect sending emails to invalid users and I am sure of this. Kindly help look into this and unblock account. Thanks
Custom Login with custom Logo is not working
Hi, I'm free user and I want to display a custom login url, I have already added CNAME record mail.mydomain.com to business.zoho.com; but when I try to access with my custom url I have this message: https://gyazo.com/e91b8038debfe55dcac94cfeceacfa7a Curiously in private window in chrome the custom login url is working fine; I read that I have to put the custom login or subdomain in Domains section in Dashboard or Control Panel, in my case is mail.cifepconsulting.com; but as I'm free user I can't
Cant send email to kosgeb.gov.tr
It rejects mail from zoho : This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. sibel.timisi@kosgeb.gov.tr INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :5.7.1 Error: invalid sender by SPF from 135.84.80.217 Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1499067935385371.51814571000045; Mon, 3 Jul 2017 00:45:35 -0700 (PDT) Message-ID:<15d07696a94.114ef3c20289282.5384019995970804841@fykmobile.com>
Post a comment via email reply not working
Hello, when a user reply to a POST or COMMENT via email the new comment is not inserted in the platform. If the user in the reply delete the text already present in the email (from --- Reply to this email to post a comment in this conversation --- and below) the new comment is inserted in the platform. Is this normal? Many thanks Antonio
No puedo recibir correos
Recientemente mi correo supero el límite de almacenamiento disponible, el cual bloqueo el ingreso de nuevos correos a mi bandeja de entrada, sin embargo he liberado mucha memoria al punto de quedar con un 30% disponible, pero aun sigo sin recibir los correo. ¿Cuánto tiempo hay que esperar para poder recibir correos nuevamente? ¿Qué tengo que hacer para poder activar la recepción de los correos?
"Error occurred while duplicating records" without reason
Hello. As the title says, my app started throwing the "Error occurred while duplicating records" error. It even doesn't allow me to add new records. And it doesn't inform the reason, so I don't know what to do to fix it. What can I do to solve this? Thanks in advance.
Cannot Send/receive E-mail
Hi, I have my e-mail with our domamin in your free plan. After pass 5GB limit, my account was blocked, so I need to know how to activate again? right now, mailbox has only 3.5GB, and cannot receive/send any e-mail. Waiting for your reply. Thanks for help. Best regards, Susana Reis
Contact column names are CRM language dependent?
When i use insertRecord method while CRM's interface language is english everything works fine. But I switch CRM language to Russian and same insertRecord call return error: Фамилия can't be blank Фамилия means last name. Last Name is the only required field in my contacts. Of course i provide it in API call.
Mails Disappear
Hi My Emails from Inbox and Sent have disappeared today , Please check as they were important EMails. Email: hr@crossbye.com Regards Gurpreet
My app stopped working - Lookup fields
I've tried 3 browsers, MS Edge, Chrome and Chrome on a Chromebook. And my App stopped working over night. I have two lookup fields, The first lookup field never sets up the second lookup field. It was working fine yesterday and today its not working. I've not touched my code or changed anything as its a production program, so I'm at a loss as how to fix it. Thanks Andy
I can not send mail: error 550 - URGENT
In my account "info@italiadidacta.it" i can not send mail. I have always the same error. I can not wait no more, please solve this problem: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. faiel@libero.it, ERROR_CODE :550, ERROR_CODE :smtp-13.iol.local smtp-13.iol.local IP blacklisted by CSI. For remediation please use http://csi.cloudmark.com/reset-request/?ip=31.186.226.21
Can't amend or delete email blacklist entries if the username contains a hyphen or equals sign
In my users' Zoho Mail settings, under the anti-spam option, Zoho has automatically added blacklist (and whitelist) email entries, presumably based on emails being flagged manually as "spam" or "not spam". I'd like to rationalise some of these by adding a black- or white-listed domain instead of having lots of separate email ids. That works fine with most of the entries, and I can amend or delete them. But I have a few entries where the email user includes hyphens and equals signs, for example "mailequity-us=<mydomain.com>@patmagee.org",
Receiving my own email in Outlook inbox
Hi, When I send an email using webmail (using zoho via a browser), I receive a copy of my email in my Outlook inbox. Outlook is using POP3, I have read this is how POP3 works but the answer I found is 8 years old. Is this still the case, has nothing been done to work around this? Thanks!
Problem
why the screen looks like this?
Unable to send email to another person.
I was unable to sent any email to this email address leon (at) shipsfocus.com. | The error i get is Dsn=5.0.0, stat=failure, 5.0.0 Invalid Recipients.
Jumps in invoice lists
Hi, We are having troubles with Zoho Books. When we try to get lists with all the month invoices the sistem makes "jumps" at the list making "dissapear" real invoices. Than make us have huge financial troubles every months. In the image attached you can see how jumps from invoice 05108 yo 05110 when there is a real 05109 invoice in the sistem. Regards
Blocked users
Hi guys, we have 2 users blocked in estudioabolsky.com.ar due to exceeded storage. We've already cleaned both accounts many hours ago, but they're still blocked. They are: pbrajer csimari We need them unblocked please. Thanks!
my account is inactive
my account hello@sexysexdoll.com is inactive without any pre-reminder. I have tons of customer requests there, now I can't access to my business, it makes me lose a lot of money now! this is ridiculous. Please reactivate my account ASAP.
Recovery of Spam
I have deleted my spam today.Is there any way to recover it? Thanks
No Fue Posible Enviar el Mensaje; Motivo: 554 5.1.8 De Correo electrónico salientes bloqueados
Buenas noches ... tengo mi correo electronico BLOQUEADO ... Escribo Mensaje Y Me Aparece en Pantalla """ No Fue Posible Enviar el Mensaje; Motivo: 554 5.1.8 bloqueados De Correo electrónico salientes.""" Aprende Mas. Me podrian mi Desbloquear Correo daniel.lucero@corpus-sa.com Saludos!
Email Outgoing Blocked.
An account of my colleague has been blocked for Reason:554 5.1.8 Email Outgoing Blocked. In last 2 days sent 3-4 emails to support email id but not received any single reply neither the issue has been resolved.
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked - PLEASE HELP!
Hi My email seems to be blocked, please help. We need to contact customers and send replies but are not able to do so. Also unable to unblock using control panel Thanks SQ
Syncing contacts from CRM to Campaigns - empty fields don't sync
We sync Contacts from Zoho CRM to a list in Zoho Campaigns, and then segment that list to send various targeted emails. Those segments are defined with filters based on fields coming from the CRM contacts. When a field is blank in Zoho CRM, the mapped field is not getting updated in the Campaigns record. It leaves the previous value. For example, our CRM Contacts have a custom field called "Is Director?" which, if set to "Yes," tells us the person is the director of their organization. When that
Not receiving emails
A few people have written to one of my Zoho Mail accounts, but I have not received their emails. The email address was correct, as they forwarded those emails to another one of my accounts. I tried to email that account myself today (from both a Zoho and Gmail account) and received the test emails without a problem, so I have no way to replicate the error. Any idea what might be causing this?
Cannot Log in to https://sso.secureserver.net
What do I do if I cannot log into this site and verify my address. And my published site cannot be reached?
How do I import deals with amount field being populated?
When I import deals, everything works fine except for the amount field, which is always blank after the import (even though the excel file has a value) Would appreciate any help -- please see the attached file that I used for importing a sample deal
Unable to send emails in my mail sender
Hi, I use a tool to send emails for my clients; +/- 500/day But in the first test, I barely send 70 emails and the tool was stopped, telling me that I reached the providers limit; So, two things, can you guys unblock my email for me continue sending emails? And I want to have the liberty to send how much emails I want, you guys have a limit for it? it's possible for me to continue with this strategy of sending 500 emails/day in Zoho or I'm gonna need to change my email to another provider? Thanks
Search not working in Email
Hello The search terms are not working on my Zoho email. It does not show any email/s with the search word or even the email sender, after Feb 3rd 2017, when I know that have got an email even today from the same sender. Can you please help me as soon as possible. Thanks Pradeep
Spacing in New Mail
Ever since the recent appearance upgrades (icon colours, etc) when I want to compose a new mail the cursor always starts about 3 lines down from the top of the compose pane and can't be moved back up with either the delete or backspace key. Solution? Thank you.
Cannot Create Super Admin Account
Hello, Zoho I cannot create the admin account in zoho mail, please support me. The image below is the problem that i got. Best Regards, Hoang
DKIM still not working
Hi, I contacted support by e-mail twice on June 29th and 30th for a DKIM verification trouble, and i still got no answer. We tested our DKIM value with mxtoolbox and it seems to work fine, but impossible to verify DKIM in Zoho Campaigns settings. Thank you for your fast reply !
Correo Bloqueado
Buenas tardes, Mi correo tiene bloqueado los correos entrantes y salientes, ya que supero la capacidad asignada para cuentas gratuitas, sin embargo ya se le disminuyo la capacidad y sigue bloqueada que puedo hacer para solucionar este inconveniente. El correo es: mario.quintero@qgingenieria.com Muchas gracias.
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