Delay in opening attachments
Hi, One of our users is having issues in opening attachments on their email account. The view option takes forever to load regardless of the document type, they keep seeing the loading screen. There is no issue with their internet connection nor is there a browser issue as we have confirmed via different browsers that the issue persists. It is the same on a mobile browser, any type of attachment takes forever to load in the view panel.
Verification Error: "This Operation has been restricted. Please contact support@zohomail.com for further details"
I've received this error while trying to verify my domain. I contacted support last week but have received no response.
Reason: 554 5.1.8 Sender address blocked
Hello: For two days, several of our mail accounts with zoho, can not send to certain recipients mail and the following message appears:Could not send message; Reason: 554 5.1.8 Sender address blocked We have written several times and referred us to the area of abuse of blocking filters, but we have not obtained any response or solution.It is a sender block problem, not the size of the mail or the number of recipients. We need urgent help. We are several users of our blocked, we try to find the
Outlook.com/hotmail.com/twitter.com mails are bounced with status 5.5.0, 553
Hi, Since about 2 days, mails originating from outlook.com/hotmail.com/twitter.com are blocked. People receive a Delivery Status Notification. Can you please look into this? This is the response (I obfuscated the e-mail address): Final-Recipient: rfc822;f***@vee***.nl Action: failed Status: 5.5.0 Diagnostic-Code: smtp;553 sorry, that address is not in my list of allowed recipients; no valid cert for gatewaying (#5.7.1) Kind regards, Fokko
Error 554 5.1.8 Blocked sender
Hi, whe try to send mail show the next message 554 5.1.8 Blocked sender. Can help us with this issues. Thanks!!
Getting Error 554 5.1.8 Sender Address Blocked
Hi , please remove the block on our mail account. We are not able to send a single mail right now The adress is: kashif@winmarksolutions.com Thank you !
SPF alert
Good morning, I've still an SPF alert, but the SPF record was created as you can see in the attached images. How can I solve this? Max
please help!! please unblocked my email account DHL@Lingnan.com
please help! Unable to send message;Reason:554 5.1.8 Sender Address Blocked!! and what cause that! Thank you！
please help!! please unblocked my email account DHL@Lingnan.com
please help!! please unblocked my email account DHL@Lingnan.com ASAP!!!! Unable to send message;Reason:554 5.1.8 Sender Address Blocked Thanks
Overall translation quality
Dear Zoho Team, I really love what you do, how you and your products grow. The only thing i don't understand is the quality of the translation, for everything. We use most of your products. And i haven't seen any good translation yet. We prefer Russian language, you provide its support time to time, but the quality is poor, really poor. It seems to us you use something like "Google Translate" to translate your products. That's very important if you want users all around the world. It's much more
My account appears @zoho.com
Hello, make the configuration settings for the domain @ mydomain.com but do not receive or send mail. When I write an email, I see that the source account appears xxxx@zoho.com and not with the name@mydomain.com ... what happens?
Spf validation
Hello, I have the DNS recI keep getting this error in my dashboard SPF entries in your domains DNS are not configured to match with Zoho.Please configure SPF to ensure better email delivery. Please Help!
I think there is some problem with spam management in mail
I will be receiving a lot of mails from zoho books support . All are moving to spam no matter how many times i mark them as not spam. That mail id is in whitelist yet i am receiving support mails in spam. Please check into it
I am looking for a Zoho consultant in the Washington DC area.
I am considering a move to several Zoho applications for my business and I need assistance in evaluating whether it can be done in whole or just certain applications. Consultant would need to know CRM, Campaigns, Recruit, websites and possible Invoice.
I keep getting this error message
DKIM entries in your domains DNS are not configured to match with Zoho. Please configure DKIM to ensure better email delivery. I have followed the step-by-step documentation but I keep getting the error message above. I have no idea what I'm doing wrong.
Ticket status differs in Account View and Support Request View
The status of tickets differs from the Account View vs the individual ticket view. . TIcket 2827 as seen in the Account view says Open.
Sending failed;Reason:554 5.1.8 Sender Address Blocked
I am facing Sending failed;Reason:554 5.1.8 Sender Address Blocked This type of error and I am not sending the single email. Can you pls unblock my email address. Thanks
Your account is temporarily blocked for IMAP use
Hi, Im receiving this error when i try to set up mail account for my new Android phone. I dont have many simultaneous IMAP connections as the error suggests. Please help. I need this thing working asap. Best regards, Mikael
outgoing mail is disabled
One of the mail users outgoing mail is disabled. When I see the user in control panel, I see Outgoing disabled in red. When I try and enable it, I get the error message: Operation permitted for paid user(s) only. facepisec@facepi.com.br is the email address. Please unblock. Thanks.
DKIM
when i check my dkim key it matches but zoho thinks otherwise
@yahoo.com - ResponseCode 421, 4.7.0 Temporarily Deferred "2016"
Hello, I receive this message ResponseCode 421, 4.7.0 Temporarily Deferred "2016" when sending emails to @yahoo.com It feels like this problem keeps happening for several years now, mostly because of SPAM and black lists issue. If this problem won't be solved very quickly, and I won't be able to contact my costumers. I will have no choice but to ditch Zoho Mail ! Please update me ASAP, how this issue can be solved. Thanks David
Outlook Exchange not sync well
Good morning, I've already post a thread but it not yet approved! My problem is that it's few days that my Outlook clinet doesn't sync emails. My Outlookk account use an Exchange sync with the msync.zoho.com (as your instructions) and untill next week all emails were regularly present in Outlook. Now it download just the last ones and not the older. The Contacts are syncronized regularly. What is the problem? Regards Max
Cannot Verify Domain-- Third Request !
Having an issue verifying my domain. Getting an error on verification "This Operation has been restricted. Please contact support@zohomail.com for further details". I've tried contacting support@ last week with no response. It's for cobb-hamptonfh.com
cant verify my domain
cant verify my domain i have attached a copy of my domain registrar page. I'm using cloudflare and ssl tried cname txt html methods with no luck, please verify manually
spf and dkim not working
spf and dkim suddley un authenticated. all of theres where authenticated on my domain devonwebs.co.uk and now for some reason it randomly messed up. please help i have no idea why this happend.
Cannot download most recent revision
Following shows the revision history. Why can the most recent revision not be downloaded?
Calendar
How do I add a File onto a calendar invite? you can add them in outlook but I am unsure how to do it on Zoho
Create a template based on exist project
Hi Zoho Team, We´re using Zoho Projects to manage the opening process of our stores. Since the opening process is basically the same for almost all the stores, we decided to create a template as the base of all the opening projects. We at first created a project, set the initial and due date, the dependency and get every task asigned. Later we created a template based on this project. Entering the template, we noticed that "start after" column has no value, we thought it could because of the first
No more than 180 days mail with activesync
Hi, With Outlook 2016, Microsoft Mail modern application or Android mail client, I can't see more than 180 days mail with activesync configuration. It's OK with IMAP but I want to sync calendar and contacts too. I've a free business email plan Thanks for your help
mx.zohomail.com mail rejected by destination
Mails are being rejected Mail zoho destination: Jperez@asociacionpataz.org.pe Mail origin: Jsologuren@poderosa.com.pe Attached image of the source mail tray.
Unlock account
Hello, i need to unlock the account ventas@publiprint.cl to be able to delete emails Thanks in advance
need my zbcode and to cancel GoDaddy Office 365
I currently have Office365 for my email, but I want to cancel it (it's through GoDaddy) and use ZohoMail instead. I need two things: 1) I need help knowing which records to delete in GoDaddy's DNS records so that Office365 doesn't get recognized anymore. 2) I need my zbcode, because it's telling me it's required to verify the domain through GoDaddy. I have no idea where to find this code. Please advise. Thank you in advance, Sara Marie Brenner 7401.816.5511
Sync.zoho.com seems not working well on Outlook
Hello, it's few days that on my Outlook client the sync with Zoho Mail doesn't work well, as it doesn't dowlonad ALL the emails, but just few. If I delete the account on my Outlook and then I create it again the sync is ok, but after few minutes all the email downloaded disappear and it start to sync agin but just the last ones. What is it happening? Thanks Max
Multiple Email Open Alerts
Any idea why I would be getting multiple email open alerts? Are people opening my emails over and over or is this just a bug?
Error occurred while publishing...
i am facing this problem last 3 days.. until now the problem was not rectify please help me. site: www.mccrulers.in mail: sankar@mccrulers.in
Error while creating Hosted Page for New Subscription via Hosted Page API
Hi Team, I get a HTTP request failed! HTTP/1.1 400 Bad Request error while trying to create a hosted page for new subscription using Hosted Page API Here's my code: $data = array( 'customer'=>array('display name'=>'Mr. Hash Tiwari','first_name'=>'Tarun','last_name'=>'Tiwari','email'=>"tarun@noemail.com",'mobile'=>'99999999999'), 'plan'=>array('plan_code'=>'Small'), 'custom_fields'=>array('variant'=>'Chicken'), 'reference_id'=>'2222222' ); $data = json_encode($data); $context = array( 'http'=>array(
https://seneam.iit.mx/
https://seneam.iit.mx/ 400 bad request
New Accaount
Hi There I´m trying to creat a business account free but stop when say that will send a code to mobile, that never happened and now i can´t change the number to try again the domain is www.lugaresbrasileiros.com.br tks
Deals not showing up in Module picklist on new Webform
I want to create a webform for my external partners to submit deals. However, deals do not show up in the pick list on the Create New Webform screen. Please see screen shot.
Workflow Rule not triggered when a record is updated by another rule ?
Hello, I have a question about Workflow Rules (WR) : are "Field Update" rules triggered when a field is updated by another rule ? Here is our use case : We have a WR on Quotes : when the quote stage is changed to "Accepted", it triggers a change on Potentials, the potential stage is changed to "Accepted" too. And we have a WR on Potentials : a webhook is triggered when Potential stage changes. So, when a quote stage changes to "Accepted", the potential stage changes too, and this webhook should be
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