Unable to access the data
Hi, I have been invited to join a group for the business I work for. At first, everything was fine, I had access to everything. However, a few weeks later, I can still login and my account still appears as active in the admin's panel, but the CRM shows me an empty database. Basically, I can't access any activity/data from my account. I tried deactivating and reactivating my account via an admin's panel, but it still gives me an empty database...
Error occured in creating zoho site
I got an error showing Error occurred while publishing your site Please look into this and solve asap
Sending failed;Reason:554 5.1.8 Sender Address Blocked
Dear Support Team, After sending an email to 5 person in BCC, then I got error from that time. I can get but not send any email at all. The issue is urgent. Thanks In Advance, Yasin
Exporting Time Sheets - Errors
I've noticed the following behaviors when exporting time sheets from different options. 1. From Home > My Time Sheet: I've made several combinations of filters or parameters and the xls file comes always empty, the "Show export history" option doesn't update the times / dates I've exported. 2. From any project > Time Sheet: sometimes the XLS file doesn't show the complete log of hours, despite the fact it's seen on the screen. For some projects it works fine, for others it doesn't
Web form is not bringing information to leads
Hi! We were using the trial versión and we managed to créate a web form and then when completed the leads entered into CRM direclty. Now the web is up and the webform can be completed but there are no leads in the CRM Please find below the code <!-- Do not remove this code. --> <input type='text' style='display:none;' name='xnQsjsdp' value='537d1213597635f2fe3f4ea2f9c3781dcdb140a85af71cdfdd661410da3d493e'/> <input type='hidden' name='zc_gad' id='zc_gad' value=''/>
Site Not Redirecting Properly
Ijust started getting this error yesterday when trying to access my site, www.dreamcastlive.net. I've already tried clearing my cookies but it didn't make any difference. The primary domain is set properly in the settings. Edit: It seems to be working ok now so I'm guessing this was fixed.
Can't Set Location
Hi there, Previously I had locations set for all my users. I noticed as I have been editing users' information, that their locations have been disappearing. Now when I change their location in control panel > user details > location the effects don't stick. Wondering if I have changed a setting inadvertently. Thanks! Norrie
I am unable to connect to clients - receiving Connection Lost error
I cannot connect to any clients via zoho assist. These are clients who have been set up for months for unattended remote access. I've used updated version of both Chrome and Explorer, but always receive the following error: Connection Lost! Reconnection attempt under progress... I've tried uninstalling, then reinstalling, which was unsuccessful. Some of these clients are behind firewalls, some are not.
French holidays wrong date
Hi, All Saints Day is November 1st not October 1st
Website not publishing
I have had my website up for awhile. It was working this morning and now it just says the page cannot be found. I have checked the DNS mapping and everything is correct. Also when in the builder site I can click publish and then try to view the website and it gives the samething. All my websites give either a 401 or cant be found. This is even when using the zohosites.com at the end... My website is www.ivansoftsolutions.ml, and www.ivansystems.ml. If you add the zohosites.com as the sub domain it
Emal blocked
Can you please unblock following account: mirko.petrovic@enaf.rs Thank you in advance.
Can't send emails but can receive them?
So I'm not sure what's going on here, but I've been trying to send a copy of my pay slip to my account's email address and it just isn't arriving. He sent me a copy of his email address to me and that came through, but every time I try to send an email to him he never gets it. Anyone know what's going on here?
Odd problem with email on iOS devices
I sent this query to support at zohomail dot com earlier this week but haven't yet had a reply, so I thought I'd ask here to see if anyone can help. I’m evaluating moving over to Zoho and so far have set everything up, except I’ve switched my MX records back for the time being. I’ve migrated a number of accounts over and checking everything works before I fully switch over. The issue I’m having is specific to iOS Mail application. With this default mail application I can see the messages, in my
Past Events in Agenda View
Dear Zoho Team, Agenda View has an issue that shows past events first in the list of Agenda View. I didn't find any customization to do not show past events in the agenda as they are from the past and I'm not interested in seeing them. Thanks, Mariano.
IMAPPRO is not working since yesterday
Imap connection/sync with outlook2013 is not working since yesterday Error="is not possible to stablish conection with server". I'm unable to download emails to outlook. I've tried to change imappro to imap but the results are the same. smtp is working fine. Coul you please help in troubleshoting this? Thanks
Again outgoing mails stop working
Again outgoing mails stop working guys what is going on please solve the matter asap 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).
Don't send and receive e-mail
Good morning, I'm having trouble because my email does not send or receive anything. All the settings are correct. Other e-mails of the company are ok, but that just does not run anything: contato@blockchainacademy.com.br. Thank you
Problem with POST request
Hello! Please, help me with my problem. I have custom web-service (on my local server) and I'm trying to call it from Zoho custom function. In Postman it works properly, but in Zoho I get response "{"responseText":"internal exception","responseCode":"-1"}" My code from custom function: header=map(); header.put("Content-Type","application/json"); header.put("authorization","Basic XXXXXXXXXXXX"); request="{\"SqlText\":\"select * from Customer\"}"; url="http://93.170.114.149:3030/GetData"; resp = postUrl(url,request,header,false);
Problems with CRM sign / login
Cannot join the CRM account, keeps getting the messa unable to process your request... already sent some ticket but no answer at all...
Blocked Account
I was notified that my account was blocked "WARNING : Mailbox size exceeded quota : 38,987 MB". I have spent the entire day moving the majority of my emails off of ZOHO and onto My Mac, but I have only seen a change of 5-6k MB less. WTF? I have always been able to immediately reduce the size by deleting emails, but this time, nothing is working, and my entire business has been ground to a halt while I tried to fix this. I discovered a mailbox that says "Deleted Messages" that had thousands of copies
can not see or add events to Saturday
My calendar has the SATURDAY day blank, can not see it or any events on Saturday
I lost my admin account
Support, I have lost access to my admin account. The domain is tuabogado.co . The user account I set up for admin was gustavo@tuabogado.co I have been trying to change the admin account to gerencia@tuabogado.co . I am unsure what I did wrong, but the login for gustavo@tuabogado.co returns " no such account". Can you give me back admin control with either the old account or my own email? Thank you, Gus
Cannot send emails via SMTP
When we use Zohomail to send confirmation emails for our web application, we are getting an exception that says "Javax.mail.MessagingException; Can't send command to SMTP host" The email id we are using to send the automated confirmation email is info@jodilogik.com.
I can't get keyboard shortcuts to work
I can't get my keyboard shortcuts to work in mail. I am pressing n and p to view next or previous email, but netierh shortcut works. I am using latest version of chrome on windows 10. Kind regards, James
Emails have all of a sudden started failing - Mail Delivery Status Notification (Delay)
They're not getting through at all it seems (despite it saying delay) - and to different people in completely different organisations too. Always the same response code. And only over the last few days - but it has rendered my email system entirely useless! Please help :-) ----- The following addresses had fatal errors ----- [Status: Error, Address: <stephanie.barlow@w2wsolutions.co.uk>, ResponseCode 421, Host not reachable.] Message will be retried for 4 more day(s) ----- Transcript
Cannot get DKIM or DomainKey to validate
I am using namecheap. I have put in a DKIM Txt record, Selector: zohodkim._domainkey.mydomian.org where mydomain is real domain I have added a TXT record, Selector: zoho._domainkey.mydomian.org where mydomain is real domain I have verified everything three or four times but it still will not validate.
Date/hour mismatch New-Old Version
Hi, I noticed this mismatch from NEW and OLD interface. You can see it in images attached. Regards.
Cannot find e-mails by text search
Zoho do not list all the e-mails sent or received to/from a especific e-mails adress or especific subject. For exemple, when I search all the e-mails sent to daniel.abood@vale.com, zoho didn't find the e-mail "Relatório de Despesas de Viagem - contrato 5900030904 - treinamento Tellus", sent on setp 28th, even I search for the subject or part of it.
Emails rejected by Yahoo now
Emails we've sent to Yahoo users through sender1.zohomail.com are being rejected by Yahoo. I am assuming this is due to the multiple DNSBLs Zoho is apparently on all of a sudden. What is being done to work this issue with priority? Here is what we're getting back from the mailer-daemon, ----- The following addresses had fatal errors -----
[Status: Error, Address: <userxxxx@yahoo.com>, ResponseCode 421, 4.7.0 [TS01] Messages from 74.201.84.158 temporarily deferred due to user complaints
Login with my own domain name redirects to my another domain
Hi, I have 2 custom domains. I tried to do referral invite from one domain to setup zoho mail for another domain. After signing up for Free plan for second domain name, it takes me to zoho mailbox of first domain always. For ex: sarav@domain1.com invited admin@domain2.com (both domains owned by me). admin@domain2.com tried to signup. After signing up, whenever I try to login as admin@domain2.com, it takes me to sarav@domain1.com mail box. I tried to delete domain2 from the domains list, but I could
Domain Extension Issues
Please help me solve the issue of adding my domain. The error says Sorry! Free domains with extensions such as .tk, .cf, .ml etc., are not supported. It's been like this for days already. Please solve this ASAP. My domain is technotradin.com. It's a paid domain.
Sending failed;Reason:554 5.1.8 Sender Address Blocked
I am getting this problem, while sending email, unable to send any email now. @apply4ujobs.com Thanks, Kim
Insufficient permissions when exporting on Windows 10
In Chrome (as well as other browsers) I am unable to export data. I get an error message. It works fine in Mac/Windows7 with same user account. I am able to download other formats like pdf. I am an admin on my local machine. I can also download from other services like dropbox. Here's the header information for both Request and Response: POST /downloadExportData.do?filterVal=FY%3A2016%3B HTTP/1.1 Host: creatorexport.zoho.com Connection: keep-alive Content-Length: 164 Cache-Control: max-age=0 Origin:
Docs Sync not showing in menu bar on install on Mac
Hi Hi. Install is fine, folder appears in finder, syncs to cloud. Sync logo does not appear in menu bar and I cannot configure zoho docs! Running OS Sierra, MacPro retina 15-inch 2.8ghz i7. I cannot 'open' the program anywhere without this function. If I open from applications folder it says the program has recently closed! Thanks
CAN'T SEND EMAILS ALL DAY
I get error messages after sending emails today. From 2 of my domains that I use zoho with. What is going on ???!!! This is the message: Subject: Mail Delivery Status Notification (Delay) This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Sun, 30 Oct 2016 14:14:04 -0700 from yoav@flatto-inv.com [yoav@flatto-inv.com] ----- The following addresses had fatal errors ----- [Status:
Unable to send e-mails to Seznam.cz, Host not reachable
Hi Zoho Team, since yesterday I'm unable to send e-mails to seznam.cz or email.cz domain (same provider). It returns a mailer deamon email with error: ResponseCode 421, Host not reachable. Is this a temporary issue or are there any long-term problems with Seznam.cz? Thank you for your help, Monique
*This Domain is not supported or is already registered with Zoho
Zoho Team, hello! Could you help me too? Im having the same message "*This Domain is not supported or is already registered with Zoho" my Domain is tibacosmetic.com PLZ help me
Error message
[3,{'st':'REMOTE_IP_LOCKED','e':'Unusual activity detected from this IP. Please try again after some time.'}] Why am I seeing this error message?
I can't change the currency format in zoho reports' zoho book extension
I use zoho books and zoho report. My currency is NOT $ in zoho books. But in zoho reports all the financial tables are in USD and it does not allow me to change the currency format.
email blocked and saying i cant unblock it.
I've had my email blocked and when i deleted enough emails to create space to have it unblocked. its giving me a notice of "this is only for paying customers" I dont understand this statement . please get in touch with me on muzungumom@gmail.com as my machi@safesolutionsltd.com has been blocked. I need it unblocked urgently please.
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