Unable to add user account to our organization
I added campaigns module through our Admin account and then logged into my personal account and went to campaigns, assuming it knew I was from the same organization through google apps. Instead it created it's own campaigns account. I cannot invite my user as a user under the main campaigns account for my organization as it says it's associated with another. Can someone please disassociate it so it can be added to my admin campaigns account.
Uploaded files sent on email are missing
Hi Team Zoho, Till now it has been a really nice experience using Zoho mail, but today when i checked one of the previous email, I saw the attached file was missing and only its name was displayed. Please suggest a solution for the same.
Please wait...Starting Support Session
Windows 10 Pro 64-bit, with the desktop client I get stuck on this message both when attempting to connect to an unattended client and when starting a remote support session. The browser based, sessions connect fine.
Unattended Client tray icon not shwoing on some client PCs
Hi. Ive having an occassional problem where unattended client PCs don't always show the tray icon. This is often not a problem, however does cause difficulties where the client PC has access disabled. This can usually be fixed by reinstalling the client s/w but recently had a situation where it did not. What causes this problem and what can i do to reliably fix please...? Thanks.
"Mail Forward Failure"
We are using Zoho to receive automated system alerts from our data center which we also have forwarded to our on-call engineers' personal addresses which rotate each week. Now we are receiving these notifications from zoho and emails are being blocked. Is there anything from ZOHO that can be done to allow these through? This never occurred with our previous email hosting provider which forwarded the exact same emails daily to the same addresses. Something with the headers of the forward and/or 74.201.154.111
I cant publish my website now
When ever i am trying to publish my site this comes Error occured while publishing Contact Support what should I do
Email has been rate limited - but I have sent no group email
I have received several messages that mail from the Zoho Blog sent to webmanager@cantate.org could not be forwarded to my gmail account so. I have not sent any group emails from the "webmanager@cantate.org" account so I do not understand why gmail would complain about too many sent emails. Please advise. Thank you, Miriam Radakovich
554 5.2.3 MailPolicy violation Error delivering to mailboxes
Please solve for sales@pmanishexports.com
Cannot Verify Domain CNAME or TXT
Hello, I recently signed up for the free business email plan and have been attempting verify for the last two hours. I've added the cname, and tried the txt. GoDaddy is the domain host but wix is my website host so I cannot add the html on the site itself to attempt that method. My domain is www.spruceituplawn.com and the current status is active with expiration on 2/28/2016 and was created on 2/28/2011. Attached is a screenshot of my domain management page as proof. Thank you,
unsolicited mail
Hello, I have started receiving emails on my gmail that mails from my domain mail cannot be forwarded The following message could not be forwarded to yoanabuzova@gmail.com for yo@oyoana.com Technical details of the failure: 4.7.0 [74.201.154.111 15] Our system has detected an unusual rate of 4.7.0 unsolicited mail originating from your IP address. To protect our 4.7.0 users from spam, mail sent from your IP address has been temporarily
Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit
Please fix this now. I have certainly not exceeded any limit. This is crippling my business.
Blocked email box
Please could you check my mailbox (seanm@aitecafrica.com) I have cleared a huge amount of mail and should now be back well within my limit. but it remains stuck at the level above my limit and hence blocked. I have tried to communicate this in your Feedback facility but it is not working.
Mailer Daemon
Hi, I am having trouble with forwarding between zoho and gmail. I have always used zoho for my business account and have forwarded emails from here to my personal gmail. I have been getting an email from the mailer daemon at zoho for every single email forwarded to my gmail account stating: The following message could not be forwarded to leslie.ann.rodriguez@gmail.com for leslie@humminghouse.com Technical details of the failure: 4.7.0 [74.201.154.111 15] Our system has detected an unusual
Mail Forward Failure
We are getting this message and mail is not being forwarded. This was not occurring on our previous to zoho mail hosting provider, with the same sending and forwarding addresses. It seems something with forwarded email headers and/or 74.201.154.111 is on a blacklist of some kind. Can this please be looked into very soon as to why Zoho's forwarding is being classified as unsolicited? From :mailer-daemon@mail.zoho.com To : zohoemailaddress Date : Tue, 13 Sep 2016 13:00:32 -0500 Subject : Mail Forward
We have blocked your account temporarily as a security precaution.
Problems zoho corporate email, you need to be unlocked and why. We have blocked your account "cgrijalva@promgriort.com.pe" temporarily as a security precaution. Block Type: Correo saliente bloqueado. Motivo: Desconocido No captcha coming to unblock the account.
Sender Address Blocked
Hello, I am unable to send or receive any email. It writes: Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked Could you pls assist urgently ? Regards, Greg
Domain Already Exists
trying to add my domain, therapeutic-benefits.com. Getting a "Domain Already Exists" message. Can I get that domain release or associated with my account so I can verify it? What needs to happen so I can use my domain?
Access denied from this IP address for my account
Hello, as i was unable to login to my a/c so i created this a/c Below is the problem what i faced ---- yesterday i was unable to login as i forgot the password so i tried some of my passwords that i use frequently to login. and in those tries i failed to login then i opted for forgot password. got link to reset password. entered my new password. but now from past 24 hrs when ever and from where ever i try to login i am getting same message [Access denied from this IP address] Please take relevant
Unable to send Email,Whats the Reason?
Hi, My Email Id is vijay@softsystraining.com I got a error (Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit ) 1, What the reason for it? 2, If it blocked my Email,When my Email will be Unblocked? Waiting for Quick Response Thanks Vijay
Six emails in my SENT folder that I never sent, going to all letter/number recipient address
There is something definitely amiss in my email account. I just looked at my SENT folder and it shows six emails that I never sent. I am the only person with access to this account. The recipient addresses as shown in the Sent mail summary pane are all extremely long strings of letters and numbers. Two of them, both sent yesterday 9/11/16, start with the characters VE6C2HU. Another two, sent on 9/10/16 went to an address starting with 8GITBEH. On 8/22/16, two emails went to an address starting with
How can i change what displays in my sender's name?
When I was registering my Zoho account, I used my real name. Though I put my business name where necessary at the end of the day. But whenever I send a mail with it displays my real name as the sender's name. I have removed my real name from everywhere I can find it but it still shows my name as the sender's name. How can I really get it to stop showing my name?
Cannot search in mail, online or android app
Zoho Mail When type anything to search, it keeps searching forever. Is there a problem with servers? I can send emails, however. This started today in my web client. I tried Firefox, Chrome, fresh login. The same is for my android app.Latest android app on Galaxy Note 5 (but installed a week ago, but the problem is just now).
Zoho email working well - until now.
Working for months, but cannot send to one specific address. Other addresses work. I CAN send to the problem address from a private aol.com email account, just not from mail.zoho.com. Error message is (I removed part of my customers email address for their privacy) ...associates@comcast.net INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.1.1 Not our Customer Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1473775704798567.2116140447395; Tue, 13 Sep 2016 07:08:24 -0700 (PDT) Message-ID:<15723e09ad7.baa8cb1a150569.9074646621277495473@hipaasimple.com>
Random emails not received
I can't seem to figure out what is going on with my email. I seem to be getting messages but twice now I was expecting a message that never came. When I contact the sender they tell me it was sent and no errors were received. I have them send the message to an alternate address (yahoo) and it goes through fine. Both of these were related to jobs so I am concerned that I am missing others and don't know about them. Any help would be appreciated. Josh
issues with Zoho Writer when working offline via https://docs.zoho.com/writer/offline
Hi, Just signed up to Zoho Docs so I can work across multiple places with different computers, online and offline. My first choice was Google Docs, but the Drive for Mac was just too buggy, I couldn't even get to the sign-in page. So I've installed the Zoho Docs for Mac, and I've got it up and working (got a folder and menu-controlled app much like Dropbox), been shuffling some files around and they all get synced - great. However the main functionality I'm looking for, which is offline editing,
Lost super admin
Hi! I lost super admin rights my account is crm.admin@tivenoseducation.com URGENT!!!!
Unexpected Server Error
My acount is adrian@blackgonzalez.com.ar... Please helpme. Thanks
Blocked account
Hi, One of my accounts got blocked and only today I realized that. I didn't receive any message saying I got blocked. Why? I use that email to send important information to clients every day. Please unblock this account ASAP. Do I need to contact you guys every time my account gets blocked? Why the account got blocked? Thanks in advance.
Cant execute UploadFromDB.sh
Hi, I have configured upload tool according to guidelines given. But when i run "sh UploadFromDB.sh" in /bin directory of Upload tool, i get this message: Unable to launch "/Users/zodi91/Downloads/ZohoReports/UploadTool/jre/bin/java" (8) Please help.
Couldn't recover forgotten password
I have created a email address for my company domain postwala@makkhichoose.com I had configured auto forward to my personal email address of all emails, so I never actually login to see the mails. Now all forward mails from this id are blocked by gmail: The following message could not be forwarded to sriramelectric@gmail.com for postwala@makkhichoose.com Technical details of the failure: 4.7.0 [74.201.84.157 15] Our system has detected an unusual rate of 4.7.0 unsolicited
Persistent Problem - Slow Gmail Integration
Hi All, I have experienced this problem for more than a year and couldn't find a fix to the problem. The gmail integration I am using always receive Zoho emails in a delayed manner. The average is 30mins. I am using Pop3 to check email from Zoho. Please help！ thanks Dennis
mail returned - Undelivered Mail Returned to Sender
I get a error every time i send an e-mail to this address, i tested the same content to other accounts and it works fine. I checked with the owner of the e-mail and they told me they use google business app. How can we fix this issue as I have other people i need to contact that use this service. Error Message: his message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. Undelivered Mail Returned to Sender[contato@institutoinspara.org]
Please unlock email [Mail Fetch has also been disabled for any active POP accounts.]
Please unblock this acccount "comercial@montaggioperu.com"
New App Builder: Serious Oversight
Setting Report Criteria in the New App Builder I cant believe we're back to this!!!! I posted this months ago and a fix was implemented. Now creating graphs is even more confusing than it was before. Clicking on creating a chart and it takes you to the interface for creating a pivot table. The worst part is that I desperately need to restrict user access to charts using the criteria established in the view which used to drive chart and pivot creation. Using the filter on the chart doesn't do
Outgoing mail blocked
unblock pls outgoing mail for y.malyshko@utec.info, o.rymar@utec.info, m.tkachenko@utec.info we need these adress
Outgoing Mail disbaled
Hello Zoho, A user under my domain [hello(at)thengmag(dot)com] outgoing mail is disabled. Incoming mails still come through, however, I can't send outgoing mails. I noticed in the admin section that the Outgoing mails have been disabled, however when I try and enable it, I get the error message: Operation permitted for paid user(s) only. would absolutely love if this could be fixed. thank you. kind Regards
Error 554 5.1.8 Sender Address Blocked
Hi there, please remove the outgoing block on our mail account. The adress is: pierre-antoine@capsule-festival.com Thank you !
Outgoing mail blocked
Hello One of our mail accounts info@dajump.be got blocked. The account got hacked en sent some spam out. Password has been changed now. Can u please unblock? Kind regards
Wiki import not working
In connection with my efforts to figure out how to move wikis and workspaces, I tried the wiki and workspace export and import functions. The export works no problem, and the resulting zip contains attachments and a main index.xml containing all the page content for the site I then created a new wiki, and attempted to import these zip files. In each case the browser takes a few seconds to upload the zip, but then does nothing -- no confirmation that anything was uploaded, no error message, nothing.
Zoho CRM lead and contact records not showing visits to website
Zoho CRM lead and contact records are not being updated with visits to website by Sales IQ. What are the possible causes for this?
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