CRM to Campaigns - not enough syncs at a time
I was told by the Zoho campaigns team that there is an issue with CRM that makes only 5 syncs possible to be active at a time (even if they are scheduled to each run on different days of the week). This is very limiting since often we need or want several concurrent lists that are easiest to segment as views in the CRM vs from a master list in Zoho Campaigns. When will you be allowing more active syncs per day or to have active more than 5 at once if they are not all triggering on the same day?
All emails to a particular organisation bouncing back
First Error From : <Postmaster@un.org> To : "Agnes Kalio"<xxxx@vistaglobal.co.ke> Date : Thu, 21 Apr 2016 12:20:23 +0300 Subject : DELIVERY FAILURE: Error transferring to EUN-MAIL-01A/MINURSO/UNFIELDMISSIONS mail.box; Maximum hop count exceeded. Message probably in a routing loop. Second Error From : <mailer-daemon@mail.zoho.com> To : <xxxx@vistaglobal.co.ke> Date : Tue, 10 May 2016 13:16:27 +0300 Subject : Undelivered Mail Returned to Sender ============ Forwarded message ============ This message
Missing Candiates
We too have missing candidates. They are not being associated with the job openings. I have contacted Zoho twice for help but am still waiting for assistance.
ANTI-SPAM BLOCKING ALL SORTS OF NON-SPAM EMAILS
Several months ago zoho's anti-spam filter was blocking critical emails that I needed to receive. It kept blocking those emails even after I had specifically marked the addresses as "NOT-SPAM". Finally, I disabled the spam blocker altogether. NOW, once again numerous emails are being blocked that are not spam. And even when I mark the email as NOT-SPAM in the spam folder, zoho mail will not move the email to my inbox and continues to put emails in my spam folder that ARE NOT SPAM. WHY IS THE
Daily Email Task Reminder
I have leads set with a daily email task/activity reminder and I receive the initial email reminder but no subsequent reminders even if I don't close the task/activity. Troy
Not Receiving Emails From Zoho (Invites, Password Resets etc.)
Hi We are not able to receive any Zoho originated emails to our ourdomain.com mailboxes. We have contacted our mail providers and they are not receiving any connection attempts from transmail.net hosts. Could you please trace the outgoing emails and check if there are any bounce-backs (Non Delivery Reports) coming back to Zoho. We are sending from accounts@ourdomain.com and have sent a few tests in the form of user invites and password resets. The emails were destined for tba@ourdomain.com and tba2@ourdomain.com.
Issue in lead conversion using Zoho CRM mobile
I am facing a problem with my sales team who are using CRM mobile app where some device does not allow the lead conversion and other devices is working fine even with the same user account The issue is when user choose to convert a lead to a potential and feed all the related mandatory fields and then submit the lead is removed from lead list and doesn't appear under potentials then after log out and log in again the lead re-appear as a lead while doing the same with same user account through anther
Dynamic picklist works incorrectly for Multi-Select Field
The following is deluge script returns a list that is set as the picklist for field, My_Field_A: Dynamic_Choice_List = ( My_Lookup_Form [ My_Lookup_Field_1 == "ABC" ].My_Lookup_Field_2).getall() ; My_Field_A:ui.add ( Dynamic_Choice_List ) ; If My_Field_A is a Multi Select field then the value selected from the picklist is added to My_Field_A's Choices list in the Form Builder. This is WRONG. If My_Field_A is a Drop Down field then no value is added to the My_Field_A's Choices list in the Form Builder.
cant send mail via Java mail client
Hi, I try to send mail via Java mail client, my config setting; smtpHost: smtp.zoho.com smtpPort: 465 username: fatih.demirez@modaasist.com password: ******* --------------------------------------- String SSL_FACTORY = "javax.net.ssl.SSLSocketFactory"; Properties props = new Properties(); props.put("mail.smtp.host", this.smtpHost); props.put("mail.smtp.port", this.smtpPort); props.put("mail.smtp.startssl.enable", "true"); props.put("mail.debug", "true"); props.setProperty("mail.pop3.socketFactory.class",
Account Not Active?
My mail is saying "account not active" Can someone help?
Zoho Mail IP is listed in black lists
Dear Please advise INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Your IP 74.201.84.163 blacklisted at http://dnsbl.sorbs.net Brgds Anwar
Envio mas nao recebo emails.
Bom dia, Estou Enviando e-mails normalmente, porem, Não Estou recebendo e-mail e nenhuma Mensagem de Erro. Fiz como configurações Conforme solicitado nenhum momento do cadastro.
[ERROR] Add Records API is not working
Hi Zoho, First of all I would like to mention that I have created two support tickets will all the relevant information over a week ago and still not had a reply. I have called your UK number three times and all three times it hangs up after 8 mins. This is really bad support. Problem: Ever since our Recruit UI changed to the new version on the 10th May we have had 50%+ failure rate to add candidate records via the API. I have tried both new and old versions of the API and I have discovered the following.
Unable to Download the document
I uploaded a MS Word document and made a few comments. I now want to send it to our customer and I can't download it. The error message says "Cannot download the document".
Video & audio calls in chat not working for group chats
Hello, For some reason, we cannot video or audio call in a group chat in Zoho Mail. Normal, 1 to 1 chats can still video & audio call, but I have tried many times to do video/audio calls in group chats, and the buttons are simply not there! The video and audio buttons aren't in group chats. I hope this feature hasn't been changed/removed. I tried to sign up for an organizational Zoho Chats, but there doesn't seem to be any ability to video or audio chat at all there. Please Help! Thanks! Noble Obodum
Saida de emails desactivada
Temos duas contas com saída desactivada, podem ajudar ? User : gomes@agomesegomes.com User : agg@agomesegomes.com Details :Saída de Correio bloqueada. Razão:Daily Mail Bounce Count Exceeds Limit [ Bounce count=20 ]
not receiving email
We are not receiving email or receiving it at a delay (e.g. email sent on 12:12 was received at 13:39). Is there a known issue going on right now?
cannot receive any emails
I have configure my business mail account hello@propadvicellp.com with zoho mail. I can send mail but cannot receive any emails. I have changes mx record also and its pointing to zoho.com Also i'm getting below message. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. anubhav.verma@fortiustechsoft DOMAIN_NOT_RESOLVED Please help
not able to send mail
Hi, I am unable to send the mail, getting below error. Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked Please look into this urgently.
Not Able to send mail
Hi, I am unable to send mail, getting below error. Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked my emailId is:- deepesh.uniyal@rationalheads.com Please Unblock it.
My claimed domain doesn't belong to my account.
Okay please read carefully and read full. Let me start with how the problem began....... When I was creating a account on zoho with a free domain of www.graficocreations.co.in......My email address was bherwanisurj@gmail.com which was my mistake, It was supposed to be bherwanisur@gmail.com......then I again created an account with the email change without deleting the previous account. 2nd mistake - I claimed the domain by putting the token number to the default account associated with bherwanisurj@gmail.com
Adding new user
I just verified my domain, but every single time I try to create a user after verifying it just gets stuck at Loading. I have tried 2 different computers and 3 different browsers, and no matter what I can't get by this step.
can't sync Zoho with Iphone
I have been trying to add zoho to my iphone so all emails come direct. but I keep getting an error that says password incorrect but I know it is right because I can log in everywhere else. please help?
ZOHO email
I get this error message when I try to send an email. Can't send anything. I've never seen anything like this before. I am trying to BCC 10 clients and it's not letting me. If I try to contact support, same error. What is going on?
Mail POP3 not delete from mail server as config + not update status after reading from MS Outlook
Dear Guru, 1. Problem 1:I'm using POP3 for Zoho Mail to download email to MS Outlook. In MS Outlook setting: I choose "Leave a copy of messages on the server", "Remove from server after 3 days". But when I go to web mail, I see that old emails were not deleted. So my mail storage is large, it's not automatic deleted as requirement. 2. Problem 2: After I read email in MS Outlook --> Mail server does not update status (unread -> read). Thanks.
Sometimes not receiving mails
Hi, I missed few important mail like a job offer letter. then I tested with two different Gmail accounts. I have sent 6 emails out of that I received only 3 emails and didn't receive delivery fail error also from Gmail. Please fix this as soon as possible. because the sender will not get to know that their mail didn't receive by the recipient. Sent mail from Gmail1: Sent emails from Gmail2: Received emails: Thanks, Piyush
Unable to Process Your Request when submitting a ticket
Several of my users have reporting getting an error message when submitting a ticket in the customer portal. This happens on Google Chrome, not sure of other browsers. If the browser is then closed and reopened, it works fine.
Push notifications every minute
I had a problem start today where I was getting push notifications on my iPhone for a customer who had not sent a message, except for 2 earlier in the day. I emailed him directly from another address and he verified that he had not sent additional messages. I checked the site, no messages. App showed no new alerts, neither did site. push notices were happening every 20 minutes or so. I reset the app and now I am getting them every minute. One push every minute, maybe ever two.
Email Reply DELAYED
My email replies / response are all coming through to me in BLOCKS and not returning as sent ( the time the sender actually Sends it) Can this be FIXED ????!!!!
Gmail Integration and Zoho Automations
Need to integrate Gmail with Zoho and facing a lot of troubles. Please help me out. Let me know and we can schedule a call for today.
Unable to receive incoming emails please help
Hi Friends, Greetings!!! I am unable to receive any incoming mails... please help.... Domain : www.paarshva.in Domain from : Godaddy Emails : puneet.sheth@paarshva.in pooja@paarshva.in Also note that out going mails do work fine.. Some issue in the settings.. Thanks in advance. Regards, Puneet Sheth
Not recieving email messages
I am not recieving email messages. I noticed this a couple days ago and later that nigjt I all of a sudden had 15 messages delivered at once. I have sent myself a message but have not recieved it. Are there any issues with the server?
New custom function error message. All host pools marked down.
I just was reviewing the the failures log for our custom CRM functions and notice an new error I haven't seen before. Does any know what this error might mean? All host pools marked down. Retry burden pushed out to client. Thanks, Thomas Pursifull
Our vietnam team have really slow access
Hi, we tried to use ZOHO Mail and it is working fine, but when it is question of Vietnam team, the page loads in about 15 minutes. Any reason why ? Gmail takes few seconds for them. Thanks
about not able to send mails to yahoo mail!!!!
Hello, There is a mail delivery issue that I urgently need your kingly help, PLS see the mail-failing message list below: This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Tue, 10 May 2016 20:26:03 -0700 from cs@onlinestore001.com [cs@onlinestore001.com] ----- The following addresses had fatal errors ----- [Status: Error, Address: <pbw3337@yahoo.com>, ResponseCode 421,
emails gets spammed
Hello I have added DKIM and SPF records to my domain but my email keeps getting sent to the spam inbox of the receiver. please help me out. this is causing a lot of problems with my business thanks
URGENT ZOHO MIGRATION!!!!
to migrate NOW, we have schedule the migration for Thursday May 12th at 5:00PM EST Please rectify the fact that we can't go in Zoho unless we migrate NOW. Please rectify the fact that we need to get in our Zoho recruiter Immediately. and WILL MIGRATE TOMORROW NIGHT AS PLANNED P é
email sent get's spammed
hello, I have added spa and dkim records to my domain, however my sent emails still keep getting spammed. please help me out thanks
500 Error Page After PayPal Payment redirect
Hello, I am having issues with my form after a payment is made. I opened a ticket with Zoho Support more than 10 days ago about this issue, but I still have not received a solution or fix for this. I am hoping someone else might have some insight on what is going on. Please help because I keep getting an error page when payment is made using any Zoho form and my clients need their application to go LIVE in a few days. Here is a description of the problem: When I test the form from the application
5/9/2015 IMAP not syncing with Outlook 2016
I have Outlook 2016 connected with my Zoho mail account, and today it was not receiving any updates. I could see new emails on the web interface, but they were not coming to Outlook. I'd click "Send/Receive" and one time out of three the emails would come through; otherwise the process would just appear to hang and then end with no result.
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