Pick List Problem
I am trying to replace values in the pick list using the instructions you provide. However, the old values remain in the pick list. Are there any resources available to help troubleshoot this?
problem publish zoho recruit
Good morning. We never seen this message before: Sorry! Please note that the Posted on for the job opening should be within last 45 days. It is a pop up that Zoho recruit show when click in Publish a Job Position. Is very very important solve it as soon as possible. Thanks for your help.
Import Candidate from Parsing not working
We recently upgraded to the new version of Zoho & our ability to import candidates with parsing does not appear to be working. It still pulls in the candidate in the Chrome extension, but then the candidate does not show up inside of Zoho or through searching the candidate by name. How do we get this to start working again?
Delete Candidates
Hi, I am the Administrator but I am not able to Delete or Mass Delete any candidate. The Delete button seems not to work, as all other buttons work. I need to delete all Candidates with the "Updated On" date before 01-08-2015. Thank you, Oriol
Why i won't use Zoho CRM
Hi i starterd testing Zoho naturally i tried to import my data and here comes the problems Zoho consider that csv means always a comma ( , ) but it's just not true here in europe where csv means ( ; ) Thus you cannot import your data then i tried zoho forums about data import issues and i saw that 90% of issues post are just unanswered. Considering that importing data is just the beginning ( and we will face much more issues later ) and seeing how zoho team handle that. This CRM can't just be used
cannot configure careers mail as CVs source
i am trying to configure careers@appspatrols.com to be one of CVs parsing sources with no luck .. please advise
tradução dos menus e botões do Zoho
Olá, eu notei que de alguns dias pra cá, o idioma Português (Brasil) deixou de traduzir os botões e menus do Zoho, somente os textos. Isto não causa muito problema, mas achei bem estranho pois se eu troco para o Português (Portugal), está tudo certo, mas como algumas palavras são muito especificas, preferia que o idioma do meu país voltasse a funcionar como antes. Alguém sabe se o Zoho está passando por algum problema com relação a esta estrutura de idiomas?
Information will not sync
The information will not migrate over to the motivator. How can I resolve this issue? The thin red bar on the top just keeps scrolling.
Unable to Send Mails
Getting this error: Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked Please HELP!
IMAP Server timeout
G'day, Connection timeout to ZOHO IMAP on port 993. Using apple mail. Sometimes comes back, sometimes goes away. But the messages are not getting synced - they are visible in the Web UI, but not in the client. I understand there is maintenance going on (kudos on that and on the comms) - but might it be that it affects IMAP as well? Cheers.
[Bug] Incoming E-mail
When you deactivate an user it gets automatically flagged to do not get any incoming email. But when you reactivates this same user the incoming email is not automatically renabled and when you try to do it manually you get the error that's a paid only feature. Att, Ravel
Cannot confirm mail forwarding!
I've set up a filter on my main account, for example: [if subject contains "test" forward to "example@myZohoDomain.com"] I received an e-mail on my other account (example@myZohoDomain.com) asking to confirm, with a confirmation code. However the instructions are unclear/outdated. The message says: To enter the confirmation code in Zoho,follow the steps below: Login to www.zoho.com/mail Select Mail Settings >> Email Forwarding/POP/IMAP Click on the Verify link corresponding to the email address to
Reactivated User can't Access Account
Hi, we have been having an issue with the reactivation of a User on our account, the user recieved a notification of the reactivation of the account but when trying to log in to the platform Zoho denies the access and pops a message saying the account is deactivated even when the super administrator already reactivated the account. Can you help us fix this?
broken image in email template
I had an image in my email template that has broke. I went back and deleted and re-inserted the image but when i navigate away from the template page and back, it is replaced with a blank square. When emails are sent, same problem. please help
Candidate Tags
Duplicates of my tags, I have many duplicates of the same tags on my list, one has 7!!!Please delete them without deleting those already on candidate profiles
Account Blocked- Attempted to send 115 emails
To Whom It May Concern Our account has just been blocked for attempting to send an email to 115 recipients. It is urgent that we continue sending emails as soon as possible. May you urgently assist with unblocking the account. Thank you
Unable to connect SMTP server:smtp.gmail.com Reason:Authentication failed:535-5.7.8 Username and Password not accepted.
Good morning, I'm unable to send mail from from Zoho, although receiving is fine and both sending and receiving via Gmail is fine too. TFA is not enabled. I did change the password. Screenshot below. Can you please guide me how to solve this issue? Many thanks
Zoho doesn't retrieve all my emails from my server host
I'm using GoDaddy as my hosting server, and I've configured my MX records to get all the emails in Zoho Mail. I'm receiving emails in Zoho Mail correctly but there are some emails in my webmail (godaddy) not retrieved by Zoho Mail. Those emails are created from the webmail site or from my website contact form using PHP mail() function. I've tried to use PHP Mailer with SMTP config with no luck. (Connection refused from smtp.zoho.com) Any ideas please? Thank you in advance!
Polish language support in zohomail
I've got problem with Polish language support. I setup Polish lang and Poland as country but my control panel and ZohoMail are general in English with single polish words (basicly old settings interface). I would like to have all mail interface in Polish language. Is this possible? Best regards Tomasz Aleksandrzak
Delivery note Align to centre problem.
Hi, Just went to create a delivery note for my invoice and the title 'Delivery Note' nearly overlaps my bill to address. It needs to be centered like the Invoice template. As it looks like it's 'align to left' instead of 'Justify centered'. Thanks, Will.
Sender Address Blocked 554 5.1.8 for entire domain
Our entire domain's users are blocked from sending mail right now and have been all day: pvfundinggroup.com Example users: admin, rbehrens, lberhens The admin@ account is not uses, so there's no way that should've tripped any sensor regarding bouncebacks. Please resolve ASAP. Thanks much!
labels in mail
labels in the mail program are not showing up. It seems there is something called tags, but when you set up a filter, the word TAG doesn't appear. There seems to be a problem in your program.
Urgent: SalesIQ live chat JS and display errors
Dear Zoho-Support Team, we have a problem with the Zoho SalesIQ Code-Snippet: ...var $zoho= $zoho || {salesiq:{values:{},ready:function(){$zoho.salesiq.floatbutton.visible("hide");}}};var d=document;s=d.createElement("script");s.type="text/javascript";s.defer=true;s.src="https://salesiq.zoho.com/partcadgmbh/float.ls?embedname=partcadgmbh";t=d.getElementsByTagName("script")[0];t.parentNode.insertBefore(s,t);... As on your support website suggested we have added the code snippet to the HEAD-Section
Custom login page style or font is broken (CSS not loading?)
Hello, I just set up a custom login page for my company's emailing platform hosted on Zoho: http://mail.edukasoftware.com As you can see, there is no font styling, it's ugly. I believe some CSS fails to load for some reason. Can someone check it out? I followed the exact recommendations as given in the Zoho official manual (I set up a CNAME record for the subdomain) Thanks in advance... other than this problem, your service is wonderful! Clement
My iphone is not all showing all my Zoho email
Any thoughts or suggestions?
Zoho CRm Plugin for Outlook 2011 MAC
I am using Zoho CRM plugin for Outlook 2011 for MAC V1.1.0 and Outlook:max 2011 Version 14.3.8 (130913) with Update 14.4.7 I can sign the plugin into my account with username and password. But when I want to selcted in the settings a folder or try to sync any iteam. I am getting an error message "Applescript returned an error" and that was it. Does anybody else has seen such a behavior and knows what to do? Thank you for any help, it's very much appreciated best regards Alex
Email signature not working for mass emails & automated emails
We have a user (63056322) whose signature will not work for mass emails and automated emails. It works when he chooses "Send Mail" from the Candidate module. His profile is exactly the same as other users in the system and his role is Recruitment Admin.
MailPolicy Violation
Can you please check all the mailboxes under our domain @muber.com.au. I tried to send some images to some of the users and received the following error messages. Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain muber.com.au by mx.zoho.com . [165.254.167.50]. The error that the other server returned was: 554 5.2.3 MailPolicy violation Error delivering to mailboxes The email addresses were : barry@muber.com.au
Request to unblock outgoing for info@bvmexports.com
Kind Attention Sir, You are requested to unblock outgoing for info@bvmexports.com , blocked due to Mail Receipt Count exceed limit. As this was unintentional. so please do need full and oblige. Regards
Had to delete - re-add Twilio number to our account, and it's failing
It is telling me the number is not a Twilio number. It was 5 minutes ago!
Not Receiving Hard Bounces
I sent out a bulk mail via the contacts tab. I filtered to a specific criteria, assigned an email from Email Templates, and then sent out ~300 emails. I received a good amount of soft bounces (auto-replys), but I did not receive a single notification of hard bounces. I know I should have received some because I tested out 5 emails address which I knew would generate a hard bounce. Is there a setting I need to enable to receive hard bounces? Is there a different way of sending out emails through
Display Name not Changing
I have changed my display name multiple times... When i first created the account it was "Charlie", I now want to change it to something different and it says the settings have saved but when I then send myself a test email it still shows the old name?
Filter fields not working
Hi, when we create a kpi, on the filter fields, if you select the option "contains" it doesn't let you write anything. i've even tried to paste text there but doesn't work either. thanks
very bad support
I am not able to make the job active please tell me how or contact me at 4158817090 or we will terminate our premium subscription.
E-mails not getting
I bought 3 more users and I am having the problem of not getting the e-mails to the new users to log in? What should I do?
BOOKS estimate 'Line Item #1' is overwritten with change to CRM Potential
This situation exists when CRM and BOOKS are integrated. The integration is such that when a new Potential is created, a BOOKS estimate is created and linked to the Potential. The problem: The first line item of the BOOKs estimate is the [Opportunity Name], [Description], and [Amount]. The BOOKS estimate is modified to include multiple line items from the BOOKS Items because this what we sell, not the Potential. We do not want the 'default' line item in our BOOKS estimates. Every time the Potential
Domain verifies then hangs adding user
Help. I can verify my domain, but if then hangs creating the user. I therefore have to go back and verify if I try again then the same problem. I have tried different browsers in case problem is this end, but get the same issue.
IMAP Access keeps getting disabled
I have recently moved my company's email to Zoho. Currently we're on the free account. The problem is that I can't get the IMAP access enabled on my own email account. Every other email account that i've setup get's IMAP enabled except for my own. I'm the super administrator for our email. Every time I enable the IMAP access, it says that the access is enabled, but then immediately disables it. How can I fix the above problem?
Emails sent
emails sent today - I did not sent 270 emails today when capacity is 250 - I did not even sent 10 emails today, how come I am not able to send any email now and system shows emails sent today 270?? Please assist asap as I cannot work
Export To Google Tasks does not Include any Information - except a simple title
Great concept, but not very useful. At least send detail about the task to the "notes" section of Google Tasks and send Date information to "Date" section of Google Tasks. so far this is all you get: ======================================= ‹ Back to list Call Move to list ‹ Back to list ============================ WHICH IS PRETTY USELESS!! Kurt Kunselman Sales and Marketing Director AccountingSuite 888.328.8275
Next Page