Verify email address to activate your account but account does not exist
Hi, Can you please delete the following email account wherever it exists on Zoho? d**o@domainname.com I sent an email to support@zoho.com but no response. We had the account set up before but we deleted it due to some conflict. Now I'm trying to create it but it says it's sent a verification email to it when it does not exist anywhere in the Control Panel. Thank you very much
Unblock my email
I need you to unblock my email. As soon as possible. Regards
Rename modules in different languages
I setup language to English (United States). Then I rename module Lead to another name, for example "ABC". When I change language to Vietnamese, it shows ABC too. This is not what I want. I don't want to change Vietnamese name of the module Lead. Please check if this is an issue? Thanks!
BUG formula field
Hello i have to use this formula but i have always error "virgolette mancanti", i add comments to simplify understanding. Someone can help me? //${Invoices.Acc.} => Money Value //${Invoices.N Scad.} => Select menù Field (value: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12) //${Dist. scad.} => Select menù Field (value: 30, 60, 120, 180) //${Invoices.Pag. IVA => Select menù Field (value: subito, distribuito, esente) //${Invoices.Dist. prima scad.} => Select menù Field (value: 30, 60, 120, 180) //${Invoices.Giorno
Cannot access my email
Can you please unblock my email i need it asap.
Interview confirmation email
I have a work rule set up to send an email to candidates and contact with interview details. According to my candidates/contacts, they are receiving to emails. However, my "sent" folder does not show that the emails have been generated nor is there a record of that the email has been sent on the candidate or contact record. Previous to yesterday, these emails were logged.
Webform Font
I can't update the font in webforms. The changes never stay after I select save.
Issue with cv mailbox
Hello, We are 4 users of Zoho recruit and we do have some issues to upload cv via emails we had on our outlook. We have created different xxx@zoho.com email address to integrate cv more easily than saving documents on our desktop and so on. But, this is not working all the time. Sometimes, even if we received the forwarded email on our personal zoho.com mailbox, the cv is not implemented in the database. In that case, we do have to use a more generic address that we previously used (dcp....) and
Emails not reaching my inbox
Hi, I can receive and send emails from my account. However, there were several very important emails that I was cc-ed in that did not come through into my mailbox. Had verified that my email address was keyed in currently in those emails.
My mail is account is blocked!
My mail account is blocked. Please unblock asap!
Does not in years work?
Hi, This saves: rec = Form_Name[!Date_Field in last 18 years]; But does not work, I can't find any mention of whether it should work or not, can you clarify? Thanks, Damien Cregan Hire an Expert
Mail Outgoing blocked.
Hello Sir I have to send emails form a**@skp.my and I've received the message :" Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit [ Bounce count=20 ". Please unblock and is there anyway to increase the limit? Please reply me ASAP; Thank you for support!
Not Receiving Mail
We have not been receiving mail since approximately 9:30 AM CST. Some mail is trickling out when sent, although it seems to be inconsistent and taking longer than normal. I am waiting on emails from clients and our attorney so please help.
Account Inactive
Hi, Every time I log in to my Zoho Mail, there will be an error page with the words "Account not Active" Please Help
Removed credentials to support site
Hello Zoho Support, I deactive three test Agents in our https://support.zoho.com/support/btechscz/, but with that step, I lost access to whole Support Support site. Our main obc***@ still should be Administrator, but when I log in to zoho.com with this account and try to access Support site, I get everytime the site where I can create new support URL (Sign Up for Enterprise Plan). No access to recent created Support site. Of course, if I try create new one with same address, system warn that it already
Zoho Mail: Account Not Active
Hi, Every time I log in to my Zoho Mail, there will be an error page with the words "Account not Active" Please Help
Mails gone from inbox
Hello, I am suddenly missing almost all of my emails from my inbox. What happened? Just a glitch or are they really gone, if so can they be restored? Regards, Sander
image upload view problem - leads
Hi I have a file upload section in my form. When I try to access the image in the entries area - it cannot be opened after downloading. The system doesnt recognize the format - should be jpg. When the form is integrated with the CRM and the image is downloaded, this is also the case. Can you help? Thanks
Zoho generated email are not received by client anymore
Hi, I started this topic yesterday but somehow I do not see it anymore so I post this again. Recently our client stop receiving notification email sent from our Zoho application although we receive it (we cc ourself in the email). According to our client they did not make any changes to their mail server. Anyone have the same issue? We suspect that somehow the email from Zoho has been blocked. So could anyone tell me what is Zoho mail server IP Address is so that we can remove the block?
Contacts search not working
On the Zoho website the search function in contacts is no longer working. If I enter a name in the search box and hit return I see popups with 'Searching' and 'Loading', but no results are displayed. I know the contact is in the database. I can see it if I scroll through. I definitely selected 'Search all contacts'. I have tried all the options - 'Search all fields', 'Name' 'Email' etc. This happens with several different conatcts. Any idea what is wrong?
An updated to the Contact search was made recently, making it difficult to find a contact by last name.
Is there a reason why this contact field only returns results if you search by first name now. If I search by first name I can get the correct contact. However, If I search by the Contacts Last name I can't find the user at all. If I click on the magnifying glass for the Contact search. I can find the user by last name. This wasn't an issue until a few weeks ago. Thanks for all your help and support! Thomas Pursfull
Emails I send to my Potentials are not registering in their file
Emails I send to my Potentials are not registering in their file-how do we remedy this?
Zoho CRM Very, very slow!
Zoho CRm are very slow today, last thursday and friday we had the same problem, is there a problem? We checked the internet and he haven't any problem. Waiting for a reply. Thanks
Lead, Account, Contact Should have same basic Fields!! ...and other related issues
Hi I have several problems and requests that seem to be counterintuitive for a program that it´s supposed to make Client Relationship Management easier . 1. So I have spent time customizing my Zoho CRM Professional, added Leads (real ones not just test ones), products etc and so I try to convert one of my Leads into a Contact, only to find out that some data got "lost" without even a warning. What gives!? This is supposed to be an intuitive program, user friendly and it turns out that not even default
i'm getting "Mail cannot be sent as the following email address do not exist" error
Hi Please look at the screenshot and suggest a solution as I'm not able to send out emails. This started today.
Correos duplicados
Necesito ayuda, tengo todos mis correos duplicados en Outlook; esto sucede a todos mi compañeros con Outlook. Explicación: al descargar correos en "POP" o "IMAP" las cuentas están duplicando los correos recibidos, aun los antiguos también. ¿como solucionar este problema? ¿cuanto tiempo durara el problema? Adjunte una imagen, donde puedes ver la duplicidad. I need help , I have all my emails Duplicates perspective ; This happens ALL my fellow Outlook. Explanation: to download in "POP " or " IMAP
Zoom/Dimensions
Hi, After pasting content my email template within the editing box got magnified or somehow it zoomed in and now I cannot zoom out to the original dimensions. How can I do this? Thanks.
Job Posting Font
I have a huge problem! All of my jobs are not posting properly on job boards or even on my website. The font is different in almost every paragraph. However, it is the same in the job description on zoho.
Candidate Import not working
i keep getting told i can import a maximum of 5,000 records only for a candidate import, and so the import function stops, but then i'm only importing less than 1,000 records? your system is not working......
Feeds module not reporting updates to tasks properly
When looking at the Feeds in Zoho CRM, i can see updates to Accounts and Contacts but when a Task is changed or created, the only thing we see is numbers which I assume are references to the account or contact. We have no information on the contact or account that this task is associated with. See photo below. As it is now, the Feeds module is useless because the numbers don't mean anything to us. Please help!! Thank you, Boris
What's goign on with mail service?
What is going on with the mail service? I'm not getting any email since yesterday. Does anyone know about any other Mail Hosting Service? I'm DONE with Zoho, they never asnwer the mails you send to contact nor give a solution on the forums.
Delay in outgoing emails now?
There now seems to be a delay in outgoing emails. Sent test emails to a gmail account as well as an account though Microsoft exchange, and neither has been received. Please look into it. I sent a different email to a client this morning and I am no longer sure if they received it. Thank you, E. VanZwoll
Mail won't send or recieve
I set up my mail a while ago in preparation one of the email worked then. I made an second email which did not work. I reset up the records with godaddy and the test emails then worked. Now it has suddenly stopped again.... Never changed anything simply logged out thinking it was fixed logged back in to start using and it is not working....
Outlook for Mac - Events Synchronization
This app integration just does not seem to work. Has anyone had success getting their Outlook for Mac calendar to sync properly with their Zoho CRM Calendar? Also, using Zoho to invite users / contacts has many issues - i.e. when the invitee accepts the event it doubles up on calendar. Is there an update coming?
Mail Outgoing blocked
Hi, One of my accounts (adm@damha1piracicaba.com.br) was blocked and I've received the message :" Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit [ Bounce count=20] " But I cannot enable it again on the control panel. Could you please, unblock my account? I'll check my contact list and delete any invalid and expired mail from it before sending again. Thank you for your support !
MX Records for Wix
Hi, Following Zoho Admin's mail of November 14 regarding MX records, we found that ours were not correct however we were not able to change them. Our website and domain are hosted by Wix and the step by step instruction you provided to change the MX records seem not to be updated and do not match the current Wix interface. Enclosed the Wix interface. Could you please update your step by step instructions for Wix? Thank you. V
Unable to authenticate IMAP
Hi, Updated my android which wiped out my login info for all my zoho accounts. Now when I'm setting up I'm getting authentication failed errors. Please help,
Candidate Module
In the Candidates view I would like to be able to filter or at least sort by the job association. I Know that I can view candidates associated on jobs in on the job opening page however, that view is very buggy. has anyone found a workaround for this?
Customer Portal Security Issue
When a portal user is signed in, his username is displayed at the sign out link. Please remove the user name. Cheers, John Whitney
IMAP client always shows Downloading Messages
I've got my Zoho account setup on my Mac using Mail as the client using IMAP. It has worked fine for months. After the recent IMAP issues, the account started acting strange, even after the problems were said to have been solved on Zoho's end. My Mail client just always shows "Downloading Messages." It's been showing "5,517 of 6,041" messages for hours. (See screen shot.) Thing is, the emails on my Mac appear to be completely synced with Zoho webmail. There doesn't appear to be anything left to download!
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