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Since yesterday, meeting invites show up with the calendar icon, yet the meeting card (where you normally see the option to accept, the meeting date/time, etc.) is not showing.

I've tried different browsers, and the desktop (lite) app. All present the problem equally.

We are also noticing multiple notifications for incoming emails. 


2 users have this problem.
2 Replies
Reply
  • 10 months ago

@Chelmer

We couldn't replicate the reported issue in our test environment. To further investigate and assist you effectively, please send an email to support@zohomail.com. In your email, include the CalUID and Eid of a specific event that is experiencing the problem. Our support team will analyze the details provided and work towards resolving the issue.

To get the CalUID & Eid:
  • Right-click on the Zoho Calendar screen
  • Choose the Inspect option
  • Choose the Network option
  • Click on the Calendar event >> Go to the Network tab and click on the first link.
  • Go to Preview, copy the Caluid and Eid and share them with us along with the screenshot showing the calendar event detail for further analysis.
Regards,
Sagar | Zoho Cares

  • 10 days ago

I have the same issue. It seems to come from contacts using Teams for meetings. See the calendar icon on the left but no details on the event or a place to accept the invite when I open the email. It makes us look very unprofessional. 


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