Problems with configuring the Resume Inbox settings
I am a paying customer and I subscribed because of you resume inbox feature. But I have difficulties with configuring the Resume Inbox settings. I understood that Resume Inbox/Email parsing option will be available only for Email add-on purchased users. I already have set up the mail account in zoho recruit. I am able to send and receive mails in zoho recruit and I am able to configure the CV parsing for example with my company logo. This all works well. But here is the problem: I followed the
Different versions of Zoho Recruit
Programmer created test account in Zoho Recruit and his version is different from the version I'm using? Why? Mine was created over a year ago. The dashboard looks different, the form fields are better on the other version, etc. Will my version ever be updated to newer version? If not, do I get a pricing discount?
Error message when adding a user: "This Email address is already taken"
Hi, I have a zoho people account and I m testing a zoho recruit, but im not able to add user in the trial version. Error message is: "This Email address is already taken. Specify a different Email address for the user." How can I add a user who is already existing on my Zoho People account? ThnaksSerge
553 Relaying disallowed
Hello I am having an "553 Relaying disallowed" error. Is this something on your side to be fixed or am I doing something wrong. host: 'smtp.zoho.com' port: 587 email=noreply@xn--fhrerschein-plus-jzb.de With the same settings I can send e-mail from a mail client.
admin details lost
Hi, I am logged on as one of my sub users. Our super-email address was lost and therefore can't reset pw. By any chance do you know what it is?
Workflows not working
I'm trying to test several Workflows and they don't seem to be working. All i'm attempting to do is assign a task when an interview is of a certain type and the interview status is selected (Workflow: Client Submission 5sky Phone) and assign a task and send an email when candidate status is submitted-to-client (Workflow: Hiring Manager Submission) Is there any way to see why the tasks and emails aren't being executed? Thanks
"Unable to connect to the server" when adding an account to migration
I have added and verified the correct information for my migration server. When adding an account to migrate mail, I received the error "Unable to connect to server". If I had a little more information in the error message I could troubleshoot a little better. What are the possible causes of this error?
Bug Settings Missing
I want to disable notifications when filing bugs. I have learned that there is supposed to be a Bug Settings section under Bugs. I can't find it. Is this supposed to be a premium feature? Attached is the screenshot of what I'm seeing now.
Some hyperlinks not working in Zoho Show
I've created this presentation , and most of the links work, however a few do not. I can not tell the difference between the ones that work and the ones that don't, as I created them all the same way. What might be the problem? Thanks! Kristina
when activating my domain, it shows that there are multiple signups from this IP, but I have signed up only once,
Please solve this ASAP.
not receiving incoming mails from other domains
we are not getting mails from domains other than zoho server such as gmail, yahoo, etc., madhavan
Delug Script doesn´t run on bulk edit
Hi, I have developed a script to run after update a specific field, nevertheless, when I update the field in a bulk edit, the script doesn´t run. I am going to disable the bulk edit option, but I was expecting that the script run also in bulk edit. Kind regards, Mari.
IPB Settings Not Working
Hi ive been trying to get my IPB site to send verification emails through Zoho but my smtp settings I cant get to work Ive tried smtp.zoho.com tls://smtp.zoho.com ports 587 465 in both with both. Email and pass I know are right But Webmaster@UnitedbyGames.com and The Ip from which we are trying to send. 192.99.1.194 Thanks in advance. Leigham
Error when trying to categorize bank transaction
I keep getting this error when I try to categorize transactions. Help!
unable to sent email to outlook domain
Hi, I have created an email under zoho with my company name as domain name. My other colleagues has created one with company name under Outlook. However, it seem that I have having problem to send email to outlook, it will always failed to deliver, but at the same time, I am able to received email from these emails. I received this from the <mailer-daemon@mail.zoho.com>: "This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more
Is there a problem right not with CRM Update Record API from Creator?
Is there a problem right not with CRM API from Creator? This morning all of a sudden we cannot execute zoho.crm.updateRecord function. We are getting the following error: Error in executing Set Variable task. Unable to update template variable crm_quote_url. Error evaluating MAP expression We are getting this in our form Email_Quote. Please let me know if something has stopped working on zoho end or if our application just magically broke on its own. Thanks, Matt
Problems with Live mail and Zoho
I recently tried to add an email address from Zoho to my Windows Live mail. I used all the correct settings, I am no computer novice, I run my own web design studio. I used the correct pop and smtp settings, I can send okay, but it cannot receive...this is the error message I received from Live Mail: You can send email from this account. 8:09 AM We couldn't get your messages: There was a problem connecting to the other server. If you've been seeing this message for a while, consider checking your
document wont download .Im using chrome
i have 2 documents in document library. one of the documents wont download. the other one downloads fine.
PLEASE HELP WITH CNAME AND HOSTNAME!
Hi, I've been reaching out consistently to Zoho Support since last Thursday (5 days ago) and have not received any responses or assistance, and am in a situation where I have not been getting any incoming mail for my business for a full week now due to this lack of response. Can someone please assist me with this issue? I am changing domain servers for my Zoho Mail account, and need my account's CNAME and Hostname in order to direct Zoho Mail to my new server. I've been following step by step Zoho
Reorder tasks update problem
When I click on a task list to go into the task list details view, I see all my tasks in a particular order. If I then click reorder, move some tasks around, then click save, it seems like all my sub tasks are displayed in reverse order. If I refresh the webpage, they will show up in the desired order.
email id not showing in admin panel. m stuck.. need help
Hello Sir/mam, i have created a mail seaimport@dexlogisticsindia.in from admin panel. its not showing in my admin panel but when i try to create again it says user already added, and its also not able to sigin. Please provide help Thanks Nileaysh 9899169918
PDF Engine not working today?
Hi, Suddenly I cannot export anything as pdf or attach anything as pdf from Zoho Creator. It used to work totally fine. Now a browser tab open with https://creatorexport.zoho.com/downloadExportData.do? as usual but hangs and nothing gets downloaded. I first noticed it when sendmail stopped working with pdf attachments today. I removed the attachment and it works fine. I then just tried simple export of reports as pdf and that fails too. Exporting as a spreadsheet works fine. Have tried different
Zoho Meeting window in Windows 8.1
Hello, This how the Zoho Meeting box shows on my new PC with Windows 8.1. Can you tell me if this is specfic to my PC or if it is a bug for all Windows 8.1 users. Thanks, François ZPartner Paris
Cannot use my email.
Hi, I have a domain name which I lately only use for several email accounts, so decided to use Zoho instead of regular hosting. I seem to already have an account at Zoho Mail, but it's registered with my main email at that domain, I don't remember my password, and I can't reset it because I can't use that email (I stopped using my old hosting to move to Zoho). I did log in with my facebook account (which uses the same email) and verified the domain, I created a few users and it works great, I'm very
Outgoing Mail blocked
Hi, My email address has outgoing blocked by Zoho due to exceeding the daily number of recipients in an email. I manually unblocked my account yesterday, but I forgot to remove the problematic email from the queue. So, when the email went through again, my account got blocked again. I am unable to unblock it anymore as I get a message saying I've exceeded the maximum number of unblocks in a 24 hour period. Will someone be able to assist me in this matter urgently as all my company emails have been
Incoming Mails are not working
Hello from today evening I am facing problem in mails smtp is working but not receiving any mails to the inbox till 5pm it was working but rightnow it is not. Is there any problem in the mail server. rajen@rudratechnocrafts.com Clients are sending mails but not reaching to me. Regards Rajen
Can't send mail, I/O error
I'm unable to send emails from both web and the app. It gets stuck with "Sending mail" message then after a while this error appear: "Problem sending email in executing I/O operations" (message translated from italian, actual english message may differ) What's happening? Pretty sure it's an issue on your side, i was able to send email since around 3pm. Does this also means I'm not receiving any mail? Please fix it asap.
Problem in sending email while doing IO operation
I've tried a bunch of things suggested in other threads about this. This problem is happening when I am trying to send and email with a .pdf file (not obscurely named) other emails have sent. Please look into this ASAP as it is critical that I send this email! Thanks
help...anyone else got this problem?
I am getting this message when trying to open the zoho inbox ... The Server could not be connected. Check whether the Server is available to connect in the given name and port number. Any ideas how to solve this? Regards Patrick
unable to migrate email to gmail
Hi, I am not able to migrate my zoho mail to gmail. Please help.
Mobile not syncing to desktop
I am using the latest android app, android 4.4.4, doing the troubleshooting on wifi. I just noticed when using my mobile, info I entered into an account yesterday is not showing up when I view the account on my desktop. Things I have tried: - on mobile - entered something in a unused field. went to home screen. went back to account. entry is still there. Opened account on desktop, entry is NOT there. Refreshed the page, no joy. Created a new account, then searched for it on desktop without success.
Organization name won't update in URL
I had update the Organization name in the business portal for example to "yyy" When i login to Zoho form (https://forms.zoho.com), the URL will display https://forms.zoho.com/xxx/home#myforms which still show the old name, when i manually change the xxx to yyy, it came back as Sorry, yyy doesn't exist. https://forms.zoho.com/showinfo?key=noaccount&portalname=yyy#myforms But all my other zoho app does show my new name instead of the old one. The reason of having the updated name on URL is that when
All Lead Fields not carrying over when converted to account
When a lead is converted, some of the completed fields are not carrying over upon conversion to an account. I created a custom pick list field in both Leads & Accounts, and when I convert the lead that field is blank in the account details.. This has not been a problem with this field previously. It just started happening in the last week.
Unable to receive emails only but able to send to any email clients
HI , I am having a trouble receiving email from anyone i cant be able to recieve. When i get to know I tried sending an email through my gmail client I got this error" p3plibsmtp02-04.prod.phx3.secureserver.net rejected your message to the following email addresses: sandeep.verma@innovesetech.com (sandeep.verma@innovesetech.com) p3plibsmtp02-04.prod.phx3.secureserver.net gave this error: <sandeep.verma@innovesetech.com> Recipient not found. <http://x.co/irbounce> The email address you entered
Mails bouncing from a particular mail id
Hi , A friend of mine is using Thunderbird client and his hosting services , some how mail to his id at kesavan@impressivefirm.com from my zoho mail keeps boucing with error code 550. His mail box is nor full and his mails to my gmail id works just fine. Kindly help me fix this . Regards , Nirmal
Read timed out
I have my mail forwarded to my @me account and I keep not getting messages and getting a Mail Forward Failure message saying that the read timed out. How can I fix this?
Wed-to-Lead not working from Website
Hello, I have created a simple web-to-lead form and applied the code to an iframe on our Google Site - www.moatvintners.com Aside from the issue when you complete the form it stays within the iframe, no lead or email, as per of the workflow, generated. Some help please would be appreciated. thanks, Mark
Report Scheduler has stopped working
Hi, we have a number of reports that we communicate to a select group on a regular basis. Initially the reports are sent as pee the schedule, but then without fail, one by one after a certain amount of time the process stops. It might run for 2 months, but then stops - is anyone else having similar issues?
Error occured while executing on load script
Multiple apps in my account are experiencing an issue. Some (not all) records give this error when editing a record There are no other issues in the logs and the code works for most other records. It's like the record got corrupt on zoho's side. Support chat verified the error yesterday. I have also submitted a support email. I'm documenting this in the forum for other's benefit. Cheers, John Whitney
Unable to add new records - have an infinitely spinning icon
Good Morning I am unable to add new records. Below is a screen shot with data blurred for privacy. The date has a infinitely spinning icon as well as a lookup field. The next field is a filtered lookup that remains unpopulated. I am experiencing this on multiple applications that worked fine last week. Please advise. Thanks for you assitance.
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