Folder reference broken when moving between organizational users
I moved a fairly large folder (200+ files) from my account to the d62qdirector account in our organization and the contents disappeared, but not the folder. In the destination it resulted in the folder existing there with the only content being a cyclical reference to the parent folder. So you go from A containing folder B which in turn contains folder A. The originating folder is. https://docs.zoho.com/home#folder/uhq05d507d9a475f043b8a56e4b242c6db772 Can you repair the cyclical reference? Can you
mx.zohomail.com listed IBM DNS blacklist
Hi, Seems like Zoho is listed on the IBM blacklist. Can you please fix that? http://mxtoolbox.com/SuperTool.aspx?action=blacklist%3amx.zohomail.com&run=toolpage Kind regards, Fokko Veegens
Emails aren't being sent?
Hi Ive been testing my recent email template and the emails arent sending? I need this fixing ASAP as I obviously need to email my clients!
Report Criteria Query
Hi, I created a report to identify any accounts that have no notes on thus i will need to contact these companies, I selected the following modules: account potential The report only has the following criteria: note content is empty AND billing post code starts with G AND current/past customer isn't current I only have the following fields selected showing on the report. account name, note content, note modified by The report still contains notes
Subscription change
How to upgrade Monthly subscription to Annual subscription
Formatting Job Board issue
The Job Board template for web sites has a formatting issue. The title "JobOpportunities" is one word. We need to place a space between Job and Opportinities
Resume parse
sent a resume to my resume parse email address at 10:42am EDT tgis morning. As of now, 12:27pm EDT. THe resume still has not parsed. This is the second time I have had to make contact about this issue this week and I have requested support about the same issue multiple times before. Why is this ongoing?
Forwarding a candidate
I am unable to forward a candidate to the hiring manager. It says I still have "content" to fill in but I've filled in everything that I can...
Uploading candidate cvs when on mobile devices
We have an embed form in our website for candidates to apply for jobs. This allows the candidates to attach and upload a file, which is fine on computer, but only allows them to upload photos on a mobile device. How can I make this work for the candidate to upload from dropbox or other online storage.
Re-Invite button doesn't appear
I know you don't actually read the question, but my question is what do I do when a User can't activate their account. The User gets a message saying the Administrator needs to Re-invite--so as the Administrator I go to Users and hover over their name--but the Re-Invite isn't there. I tried to attach a screenshot showing that I'm hovering over a name and Deactivate is the only choice given. BUT the picture wouldn't attach--no matter how many times I tried.
The Service Team don't seem to care about taking a feedback and reporting to IT team..
Based on the issue we are facing, I suggested VIDYAPRIYA to give the feedback to IT team for the feature enhancement, that ZOHO might feel ok to be implemented. It has been 4 days, and VIDYAPRIYA don't seem to revert the same... neither she seems to acknowledge the same...!!! I don't know how ZOHO would out perform the competitors when the client feedback don't seem to reach the IT team...!! SOMEONE NEEDS TO FIX THE ISSUE...!!! This treatment come to us, even when we are subscribers to your highest
Cant Access admin Console
Hi, I recently signed up Zoho using my gmail account and added our newly purchased domain(www.mydomain.com). We were trying to setup email for users and I believe something went wrong. Now our admin ID has an email (info@mydomain.com) which does not exist in reality our gmail ID which we used to sign up Zoho now does not allow us to make admin changes. It says that info@mydomain.com is the Admin ID and we should contact the Admin. Please help!
Zoho new user add not working`
How do I add a new user that was once added. I added the user, but she could not get in when clicking the link. I removed the user name and waited overnight to read back. Now, however, i get this error. This Email address is already taken. Specify a different Email address for the user.
Error in Zoho CRM email
Hi Guys! I have a problem using ZOHO Crm. I can´t to see some emails on contacs on Zoho CRM. This is a big problem to manager my contacts! Can you help me? See bellow: Regards,
Mail sending ok but not incoming
Hi! I have been facing this problem for several days now, outgoing mail is working but there in no mail incoming It is hindering my day to day business communication and would appreciate your help in sorting this matter We are registered under samyak@mujassme.com with several other linked accounts. The domain is registered under GoDaddy but it says it is not the name server. Please help us getting it working again! Regards, Samyak Jain +919540556000
Not Able to send mail progmatically
I have enabled SMTP settings in the mail account.I am using spring framework in my application. Following is the settings used in our code. <bean id="itech.mailSender" class="org.springframework.mail.javamail.JavaMailSenderImpl"> <property name="host" value="smtp.zoho.com" /> <property name="port" value="465" /> <property name="username" value="email-id" /> <property name="password" value="password" /> <property name="javaMailProperties"> <props> <prop key="mail.smtp.auth">true</prop> <prop
Deleted all my files from Docs, but it still showed I used 2.05 GB
I've deleted all my files from Docs, but it's still showing I used 2.05GB. I cleaned the trash as well. What could be wrong?
can't login to my zoho?
Hi, I think you guys at Zoho force every user to sign in with email now. My login is crystalpay but I can't login anymore , and i when i go to user setup there is no place to rename my username and password. Need urgent help
HELP!! imap server is down YET AGAIN!!!
"offline" or "credentials failed". same issue across 3 domain names using zoho mail and issue is on multiple devices using Outlook imap. PLEASE FIX!
Phone Bridger Outgoing Call Timer Issue
I have installed Phone Bridge for Elastix 2.5. Outgoing call timer having an issue. User extension dial customer number via click2call but outgoing call timer doesn't start. However outgoing call dial out from extension to customer number without any issue from our PBX. When user extension dial other user extension, outgoing call timer does start. outgoing call timer just work for internal call, doesn't work for external call. Zoho PB Adpater is not working properly, Also customer contact database
Dynamic Picklist: Add to picklist dynamically not working
I have a form where I am trying to add to a picklist dynamically. Form: Terminal Field: Terminal Name Company (Bi-directional relationship) (longlist) Form: Company Field: Name Terminal (Bi-directional relationship) (longlist) When I use the code on another form called Order_Form: VDFCompany = Company [ID!=0 ]; FilteredTerminals = Terminals [Company in VDFCompany.Company_Terminals]; Terminals:ui.add(FilteredTerminals); It works for other fields, but for one of my specific fields it does not work.
ZohoReports/Advanced CRM Analytics Issues
hi I have created an java program that extracts my data from zohoreports and inserts it my sql server database. the problem is that the data from zohocrm that is sync to zohoreports wont allow me to extract it. When i make a copy of that data it works so i dont know why it wouldnt work i get this error when i try to pull data from the zoho crm tables: xception in thread "main" java.sql.SQLException: Sorry, an unexpected error occurred when performing this operation. The error has been logged and
Campaigns only fetched 7985 of a 1500 contact query
Hi, I setup a fetch from my CRM to my email list but it doesn't seem to be syncing all the records. Please help.
Send Mail pop-up
When sending an email through a leads using quick actions, the pop window will open, but it is not allowing some users to enter content, change template content, etc. Using Internet Explorer. Please Advise
Continue to get Insufficient Privileges to perform this operation. Contact your Administrator.
If one of our staff adds a comment to a ticket, and uses @thomas or other user to send a email message to another staff member. Once the other staff gets the message and clicks on View they sometime receive the following error: Insufficient Privileges to perform this operation. Contact your Administrator. Is this an issue you have seen before? Can you please advise how we might correct this issue. Thanks, Thomas Pursifull
Zoho CRM Calendar - Print Users Calendar
There needs to be the ability to print out a users today calendar. There is no way to do this in Zoho CRM.
All content gone on Zoho site
Hi there, I was making some changes to my Zoho site at about 15:00 BST on 7th July 2015. Everything looks fine in the visual editor, but all the content on the published version of the site has disappeared. It looks like there may have been some problem with the Facebook integration feature, but I have now deleted it and the problem persists. website is www.digitalwaves.buzz The only remaining content is on the "about us" page. Please let me know what has gone wrong and how to fix it. Thanks,
Site: I can only access the mobile version and not the classic on desktop
Until yesterday my site was working fine. This morning we added a new domain address to zoho sites and since then it only works on mobile devices. There is no way I can figure out how to make it work on desktop browsers. This webpage is not available DNS_PROBE_FINISHED_NXDOMAIN
PUBLISH SITE - only available on mobile devices
After sending you a report I tried to unpublish and publish it again and that is the message I got when I tried to access the website on my desktop (on my phone is working ok). This webpage is not available ERR_NAME_NOT_RESOLVED
Unable to receive emails from yahoo
I can receive emails from Gmail but not from Yahoo. Below is the message. Please help. 550 5.1.1 < jaymin@riddhipackaging.com >... User unknown
Not receiving MailChimp verification e-mail
I can receive email from other services, but not received any email from MailChimp for verification of domain ownership e-mail
Change Mail account for super admin
i have created mailing account but by mistake it will be created as superadmin i need to change superadmin to another mail id how i can change please guide
Inserting image into HTML
I have an HTML view that gathers "blog posts" and displays them. I have an image upload in the form, and I want to display the image, but only if one has been uploaded. At the moment I can't get the image to load. I also can't seem to insert an IF statement after the for statement below. Any help greatly appreciated. htmlpage Blog_View11() displayname = "Photo and Video HTML Blog View" content <%{ for each post in Blog [(Department.contains("Photo and Video") && Expiry_Date > zoho.currentdate)]
Email file size is double the attachment size, why?
Hello, I've noticed that emails with attachments are double the file size of the attachment. Why is that? I saw in another forum answer where Zoho adds 30% quotient (?). But this is 100% again the attachment size. Is there any way to stop this? Thanks for your help, Char
Email migration is slow
Hi. my mail migration appears to have ground to a halt. It's been running 24hrs and seems awfully slow. Could you check please?
Outlook Add-in Calendar Sync
My tasks sync correctly but events I set up on my Zoho calendar are not showing up on my Outlook calendar. This is despite the message I get that the sync is complete. Each time I sync the "additions" to Outlook show up as "to be added" and are the same ones it says were synced previously. . Zoho acts like it took the calendar entry somewhere but in the end it doesn't show up anywhere and the events are still there to be added each time I sync. If I add a new event, it simply adds to the number of
Customised Options not appearing in drop-down fields
Hi, I have customised options for Lead Source on a Contact and for Stage on a Potential and these have worked fine for months. As of yesterday I now only see the old default options when I try to complete these fields. When I go into settings to customise the options it's still showing the ones I previously customised, they're just not showing when I am actually updating a Contact or Potential.
emails arrived long after senders sent them
Hi, I've noticed that emails have been delivered with delay. Sometimes it took a day to get a message. This morning it took about 20 mins to get emails. The below is a header from one of emails delivered with delay. The header said it was received at 7:07 PDT but it was delivered onto my mailbox at 7:24am. This is just one of many cases. Could you please check this out for me? Delivered-To: xxxxxxxxx Received-SPF: Pass (zoho.com: domain of myfuture@bertelsmann.de designates 84.17.184.253 as permitted
Can send but can't recieve email
Hi there, Just struggling to be able to receive email through the account contact@goldcoasttweedtours.com.au As far as I can tell, the MX records are up to date, and it has been nearly 48 hours since it was set up. Any info on how to resolve this would be most appreciated. Thanks, Charles
Problem uploading candidates form Outlook
I seem to have a problem forwarding candidates from Outlook to Zoho. Please advise. thanks.
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