Form disappeared
Hello. I was editing another form name and reports name and now the form " Add ICD procedure" has disappeared in view mode, but in edit mode i still see all fields and codes.What's wrong i do ? Please help me. Account name zoho_ill Application : My First Application ill@gmx.com Thanks.
Android app crashes when trying to load reports
Hi, I have a problem with the android app on my tablet (Huawei MediaPad 7) running Android 4.3. It loads forms ok, but it won't load reports. It just crashes every time. It tries loading and then says, "Unfortunately, Zoho Creator has stopped." It does this for every report. I have the app installed on my Samsung Galaxy s5 and it works fine. Please help. Ben Taylor
5.1.8 sender address blocked
Can you unblock my email account please.? Thanks. Jeremy jeremy@jbgardens.com
Outlook 2016 - ActiveSync - Unusual Error
I sent an email using Outlook 2016 (this feature was turned on for me by a representative) with a PDF attached and got an unusual error back Subject: "Undelivered mail returned to sender" Error: "Error, ERROR_CODE :556, ERROR_CODE :null byte in data"
CRM Email Limits
Hi Zoho One of our users has attempted to send out a bulk email today through their Leads and could only send 250 emails. I attempted to send the remaining emails out through my account but was also met with a 250 maximum emails per day limit. We are currenly on the "Old Professional" plan as per the subsciptions page and we have 6 users. From what I have read, we should be able to send out 1,800 emails per day. Are you able to assist? Regards Traxion Training
553 Relaying disallowed
i can sign in and recieve mails but i cant send mails without recieving the error warning. my mail is info@chusacollados.com and it is registered on zoho.
Unable to upgrade our license to Professional
Hi, When I try to upgrade our license to Proffesional all I get is this error page: https://payments.zoho.com/html/store/error.html Can I get some help on that please?
Not receiving email, or receiving it hours late
My account receives some emails hours late. Also, 4 out of 5 times that I try to log-in every day, the site will not load.
Using Supervise function to lower Priority
When the priority is lowered with an action within the Supervise function SLA is not reapplied despite it being triggered on field update of priority. When opening the ticket and manually updating the priory the SLA is adjusted
Storage Question
Hi, I manage 9 different email accounts within 1 ZOHO account. I purchased the premium plan (25 GB). Where can I see how much space the email accounts use all together? 25 GB does not mean 25 GB for every email account, right? It means 25 GB shared by my 9 email accounts? Do I get a warning message when my mail quota is exceeded in order to purchase more storage? Kind regards, Oliver
Tasks in Calendar not updating
Tasks in Calendar has not been updated for some time now. If you change a task nothing happens in Calendar.
Stuck with "www"
Hi, I stupidly put "www" in front of the url I got verified. Now the "add users" setup is listing all my email addresses as example@www.in-teams.com And since it did verify that way, the system doesn't let me edit the url without the www. Help! Mitch
Wrong translation
Hi, there is a mistake of the field name and title, one correspond to the other. r
Zoho mail servers not receiving or delivering mail
Looks like there might be an issue with the Zoho mail servers since I'm unable to receive mail. I use McAfee SaaS for filtering and the McAfee logs show that it is unable to deliver mail to the Zoho server. Exact message is: Recipient Disposition: [250 FailSafe Queue (Backend Defer FailSafe); Mode: normal; Queued: yes; Frontend TLS: yes; SPF: None] Which means that McAfee was not able to deliver the message, is holding on to it, and will try to deliver it again later. I have also tried sending email
I can send email but cannot receive
Hello zoho, Thanks for your answers. I don't understand that happend, when entering page http://mxtoolbox.com/ and write jabseguro.com. smtp mx.zoho.com Failed To Connect Please any help.
Related fields in custom modules
Hi, I have made a custom module and related it with other modules by lookup fields. I was trying to add related lists but once I run the procedure "add related list" I have response that related lists are not available. Please advise. Thank you, Matthew
SYN PROBLEM IN ZOHO CRM AND INVOICE
Hi ! i have created a new invoice , by adding a new customer from zoho invoice , it should be reflect in ZOHO CRM after 24 hours.. but its not displaying in CRM.... using id - hr@bansalclassesdelhi.com but it is showing using this id- info@bansalclassesdelhi.com CUST. NAME - ONKAR INVOICE # - EDINV0047 please check the problem and resolve ASAP.
New added currency NIO is misspelled only in help pages
For the sake of accuracy of the help pages , it's Nicaraguan Cordoba , NOT "Nicaraguan Cordobo..." Thanks Alfredo Hire an Expert Certified Solution Provider Zoho Creator Certified Developer Servicios Comerciales CASE SA / Certified Solution Provider casemx@sccase.com.mx
PDF Generator Failed to Generate Documents Properly
Please remove the PDF Generator immediately as it does not seemed to help creating documents in a nice way. Instead, it generates documents in ugly styles and messed-up layout. Please bring back the webpage (HTML) version of "Print Preview", and we have our way to print it into PDFs (at least Google Chrome has this built-in function).
Cannot view images
Hello, We have lost our images- just get this: <img width='100' src='http://creator.zoho.com/DownloadFile.do?filepath=/1434629830485_Screen_shot_2015-06-12_at_10.30.34_AM.png&sharedBy=rachelogg&fieldLinkName=My_Pic'/> Please let me know asap, thank you
Unable to receive emails
Hi, I am able to send mails but unable to receive... @sneed.in
I need to retrieve an email I accidentally deleted from my spam box
Hi Zoho Team, I did send an email to support(at)zohomail(dot)com last night and I also phoned Zoho to see if they could help. Yesterday evening (16th June between 8:05-8:25pm) I accidentally deleted a very important email from my spam box. I then realised by googling that once I deleted it from the spam it hasn't gone in to the trash or deleted messages. I was hoping there is some way to retrieve this mail as it was very very important and I didn't mean to delete it. Would really appreciate any help
Can't add user to campaign
Hello there, we are the italian partner of Zoho, we haeve a problem with one our costumer, i manage and setup the campaign with admin user, now i need to let another user to acces to the campaign, but when i try to add i receive the error: This email address has been already used in some other organization. So you cannot add/invite this user. The email is marketing AT kairos-consulting.com Let me know how i can do.. thanks! Federico
Zoho Mail server out?
Hi, For the past couple days, zoho mail seems to have a problem of not able to connect to the server. I experienced this problem every couple minutes. I used different internet connection and different computer and the problem still the same. Is there something wrong with the server? If it is, do you know when it'll be fix? Thank you.
Inbound Mail being rejected
Hi, we are new to Zoho, we set the MX records and SPF records, but we are reported that some emails sent to our mail is being rejected. Thanks
URGENT! View criteria not saving
Hello, my views have lost their criteria and I have tried to add criteria in both the edit this application and on the main view. I keep getting the error message: FAILURE:Error occurred while saving the view. Kindly refresh the page and try again later. Please help!! Thank you
Unlock me please
Hello Can you unlock my account info@prosandcomms.com? Thanx!
Mail being rejected for being too large, when far under the maximum size limit.
I've been having email rejected for being over the size limit of 20MB. Message sized 17MB and 11MB and 10MB have all been rejected today. I'm trying to get some important documents in today. Your message did not reach some or all of the intended recipients. Subject: test Sent: 6/16/2015 9:38 PM The following recipient(s) cannot be reached: 'val@*****.com' on 6/16/2015 9:42 PM 554 5.2.3 Mail Policy violation : Mail Size exceeds limit
Zoho "hanging"
Getting this message often yesterday and today. Please advise as this is making normal uses virtually impossible at time!
User has not receive invited email
I have invited an user. But he didn't receive any of the invitation. I have tried to delete the user accidentally before where, I try to re-invite but it is fail. How can I solve this?! Urgent!
June 8th Update Removed Formatting on Calendar Report?!
I have a Zoho Creator Application, which has been in use for a year and a half, that tracks Email Marketing Campaigns. My team uses a Calendar Report to help review the scheduling of past and future campaigns, which occur multiple times per day. The name of each campaign, that is displayed on the Calendar, is generated from a formula field called "Calendar Name", that combines a couple pieces of information along with a 10px by 10px jpg. or gif. of a solid color, which was uploaded to the application,
Images showing in Firefox but not Internet Explorer
Any idea why images would show in Firefox and not IE? I had no idea this was an issue because I use Firefox but some of my employees use IE and can't view images. I logged into Zoho in IE and I can't see the images either...so it isn't a permissions / share issue because I can't view them either.
Unable to receive emails through smtp servers
You can send email from this account. 9:45 AM We couldn't get your messages: There was a problem connecting to the other server. If you've been seeing this message for a while, consider checking your account settings or contacting your other email service that is the error I get when trying to add zoho to hotmail (to send and receive emails through hotmail). I used the following settings: Incoming POP3 Server settings pop.zoho.com Port 995 ticked requuires a secure connection (SSL) Outgoing SMTP
Recieving 500 errors from email api when accessing though web portal
Errors shown below in console:
undefined
Hello, When trying to access my email it simply says 'undefined' and there are no folders etc that are normally there with my email in. My friend can access there email so I know it's not affecting the whole of zoho and my email address can still be accessed on my mobile. Can anyone shed light on this? Many thanks, Sean
Folders not available for entire domain
Our domain email stopped working suddenly. Inbox or any other folders are not available for all users. This happened after sending an email without subject. I composed an email without subject and put 22 email addresses in BCC. When I clicked send button one pop-up warned and asked for subject. I clicked on cancel hoping it will return to the email editor but the email sent successfully. I got a reply on that email and when I was trying to send a reply on that I got IO error. I refreshed the page
Activate Indeed Job board
I'm trying to activate Indeed Job board lists. I'm unable to and I have been unable to reach Zoho on the phone. I would like to know what the 200 activation fee is exactly for. Ultimately how to activate it after payment and port it through indeed.
TheBat! mail client DOES NOT WORK since 05/18/2015
I can not receive mail through TheBat! mail client since 05/18/2015. If I understand correctly, the email client should automatically update the certificate, but that did not happen. Or the problem lies elsewhere? How to solve the problem? Thanks!
Delayed mail
Last week I experienced a delay in emails coming in. Some of them came days later. Today I am experiencing it again, and of course I am waiting for time sensitive emails to come in. Could this please be looked at and if possible, force the queue of emails to deliver. I have tried logging in via zoho app and webmail. So it does not appear to be a client issue. Thanks Justin
BCC Dropbox Only Occasionally Works
Hello, I seem to be the only person on my team having serious issues with the BCC dropbox function. The bcc address is always entered correctly and I've followed all the steps to make sure it works, yet I continue to run into issues. The emails I have sent are simply not showing up in my CRM. Maybe one out of every 20 is correctly synced. This is extremely frustrating and hindering my ability to work efficiently. Please help. Thanks, Mitch
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