Mails from hotmail land in spam
Good day, I just created a new account and am facing the following issue: All mails sent from any personal hotmail address land in the spam filter and are therefore not pushed through to my mail-client. How can I change this? thanks
URGENT_UNBLOCK ME!
Hello, can you please unblock my email info@prosandcomms.com? Thank you, Regards
Webform and lead assignment issues
I have created a webform and the rules to allow the different users to be assigned leads on a round robin basis. Firstly, I am having problems with the actual webform. When I complete the webform on my site and fill all sections a short while later the lead is added successfully. However, when I view the new lead I cannot see the phone numbers or title that i entered on the webform, i can only see the names and email plus other automated data like the URL...etc. How can this be fixed? Secondly,
Signature Bug in Zoho Mail
In my Zoho Mail account, my signature isn't showing at the bottom of my emails. I have resaved the signature several times, and it only correctly is added to the first email after I have resaved the signature. I think this is a bug, and i'd like to know when it will be fixed. Thanks!
Facebook page campaign incorrectly treating all users as if they already LIKED the page even when they haven't
Here's the page and the Zoho Campaigns tab: https://www.facebook.com/BlackLodgeGames/app_207587552663715 As you can see, the page thinks you've already liked it regardless of whether or not you have liked it. I do have 2 pages set up, one if "Normal" and contains an appeal to like the page. The other is the "Liked" page, and that's all that is showing. Thank you!
spam from Zoho 74.201.84.160
I am a Zoho free email user and I used a support link last week to report a nearly identical email from the same entity. Received today, spam from 74.201.84.160, a Zoho server. The spammers use whois info to ID recently purchased domains, which is not allowed by ICANN. Please take appropriate action. I would be happy to provide the original directly to Zoho personnel.
sending email take a long time
sending email take 30 minute what should i do ?
Wrong "to date" autocomplete when inserting interview
Hi, when inserting a new interview in localized version of zoho recruit when inserting the from date we get the wrong date automatically inserted in "to date", day and month get switched. We have italian localization with dd/MM/yyyy date format. Thank you
Submitting resumes into the system - how to?
I need to put a URL in the job posting that sends them to a page in Recruit where they can attach their resume and fill out a simple form. How do I do that please? I have everything ready to post, just need this one thing. Thanks!
Campaigns not saving
Having changed content the save and close function has just frozen. I have made multiple attempts on different machines??
Unwanted Interview Email Alerts to Clients
When I set up interviews with clients and assign a contact as an interviewer, Recruit sends an email to the contact. I would like to send the email separately (for now) and have removed all alerts/automation I can find related to interviews, but the clients are still receiving the emails. Please advise. Thank you, Patrick
Mandatory fields are not required to be populated
We have ticked all the boxes for the application questions to be mandatory but yet we are still receiving CV's with missing information. Please advise Thankyou
Cant upload docs from Google Drive
The screen turns to grey when I want to upload any doc from Google Drive to Zoho Recruit and it does not get uploaded. I tried it from different PCs and from different browsers as well. Java is the latest one installed. I had no problem with it before. What can be the problem with it?
Email Fatal Error
We cannot send emails from any menu in ZOHO Recruit. Our testing has shown it is probably due to our TLD being .careers. We can send using .com but the VALID TLD of .careers is displaying the following error: 'Unable to process your request' and at top displaying 'Insufficient Privileges to perform this operation. Contact your Administrator'. This is a HUGE breaker item for us - can you confirm that .careers is the problem and give me a date when this will be corrected? Thanks, Steve Thoeny Brook
Emails not send/VERY slow with sending
Hello there, I use zoho for my company's email accounts. For some weird reason my emails have just stopped sending. Some then go through after HOURS!.. Any solutions?
I just got locked out of editing my account for no reason
This is not a good situation. I have an enterprise account attempted to add a user, got message saying I had hit limit. (which is not correct) and then suddenly I could not asses any editing of setup features of the application. I am the only administrator for my application. Urgent assistance needed. bfstrachan@bahamaselectricity.com Spoke to support. Told fix can taken up to a day. Given the subscription cost I would expect quicker resolution to a problem that should not have occurred in the
Your Storage Space Exceeds, you can't sync any more document
I have used less than 1GB of my available space yet it keep telling me "Your Storage Space Exceeds, you can't sync any more document" when ever I try to transfer my dropbox files to my Zoho Docs. Please review. Thanks
Urgent, my emails are delayed. Please help me Sivaprasad, Barath
Hello, please check our account, our emails are delayed. Sometimes it takes an hour to send an email with our domain account is www praventios com ar I ask to the support but they dont respond me, many thanks
Sending emails that do not reach
Good afternoon, I have problems with my email accounts, I receive email from gmail or other post but he sent from Zoho Mail does not arrive. This happens with the 7 email accounts created in admin@aldaven.com
E-mails don't send
Sending emails seems to go succesfully using both SMTP and the web interface but they never deliver at their destination. Please fix!
E-mails
Após criar minha conta no zoho.com e configurar o email, estava tudo funcionando normalmente, agora envio e-mail, dar como enviado, porém chega após algumas horas no destinatario. Como proceder? Segue emails: victor@consolti-ba.com aino @consolti-ba.com contato @consolti-ba.com suporte @consolti-ba.com No aguardo, desde já obrigado.
URGENT!! DELAYED EMAILS
Our client is waiting on documents that are urgent!
I cannot send or recive emails right now... :S
My mail from javierfarfan.com It's not the first time that it doesn't works.. :(
[CRITICAL] cannot SEND e-mail
I was very unhappy to discover that I cannot send e-mails. Neither by webmail nor directly through SMTP. Messages appear in the webmail's "sent" folder, but none of them really hit the target. In other words: outgoing mail just stopped working today. This is a CATASTROPHE. Anyone else experiencing the same issue? Zoho team - huh?
Failure to connect to IMAP server
Hi I am getting a error on all my email accounts. Thunderbird is saying maximum number of cache connections may have been reached? Thanks Neil
Convert Lead fails when "Checking Duplicate Email Address" is enabled for contacts module
I'm trying to convert a lead to account and contact using method https://www.zoho.com/crm/help/api/convertlead.html And while account and contact already exists then also associated accountid and contactid have been added to xml request, but I'm getting error "Duplicate record(s) with same email address already exists", code 4819 Request example https://crm.zoho.com/crm/private/json/Leads/convertLead?version=1&scope=crmapi&leadId=1479825000000089009&authtoken=x&newFormat=1&xmlData=<Potentials><row
Customer portal page centering
I have customized the size of the customer portal page to 800 px, but it's not centered on the browser as shown: Cheers, John Whitney
Did Zoho make a change to your email server?
I have setup email alerts in Zoho that send a formatted letter to my exchange server. I have code written to process the emails on my client which started failing this week. My automation setup is very simple the email template appear as lable:value lable:value but since earlier this week I am receiving the emails as lable:valuelable:value Looking at the emails it appears the line end [carriage return] is gone even though the template is unchanged. Please help me to troubleshoot Regards, Colin
Custom Fields and Leads to Account Conversion - VERY FRUSTRATING
Hi I have found that the Address fields in Zoho CRM to be very inadequate. There is only one STREET line in each segment... Billing, Shipping etc. So I added Billing Street 2 & 3, Shipping Street 2 & 3 etc so I can have my addresses entered properly. I found I had to do this for LEADS & ACCOUNTS individually. But when I convert a LEAD to a CONTACT it does not copy across the data I can understand this as they are all differently created fields. Why is the main address data not UNIVERSAL to
Delay in Receiving Emails
My company has been having problems receiving emails. Some emails would be delayed as long as 5-6 hours. I know that my MX records are not pointing to zoho.com and that is because the spam is ridiculous when they are. I checked the message log from my spam service and emails are getting through but not getting to the end-user. I've had this service since around October-November of last year and has been nothing but problems. I'm getting pretty close to asking for a refund.
Cannot access email via Imap
None of my users can access their email via imap. Please help quickly.
can't send email: Remote host closed connection during handshake
What is going on with Reason:Remote host closed connection during handshake ? i can't sent email on my zoho mail?
Convert Lead fails when "Checking Duplicate Email Address" is enabled for contacts module
I'm trying to convert a lead to account and contact using method https://www.zoho.com/crm/help/api/convertlead.html. And while account and contact already exists then also associated accountid and contactid have been added to xml request. Request example https://crm.zoho.com/crm/private/json/Leads/convertLead?version=1&scope=crmapi&leadId=1479825000000089009&authtoken=xxxxx&newFormat=1&xmlData=<Potentials><row no="1"><option val="createPotential">false</option></row><row no="2"><FL val="ACCOUNTID">1479825000000088001</FL><FL
getRecordById() not working at all, redirects to homepage
I am trying to use your api to get records relating to an ID in my candidates module. I have found numerous iterations of the api call using getRecordById() in some form or another but none work, they redirect me to the homepage. Is there something Im missing, I can getRecords() no problem just not by id
Why are my documents not loading from Google Drive onto the attachments sections when I click on them?
Why are my documents not loading from Google Drive onto the attachments sections when I click on them? it just goes blank and does nothing !! This is a major part of our business so please reply urgently. thanks Lynn
cant export in any format
When I have the lead report ready in CRM, click the export button and select a file type, it does nothing. No errors, just does nothing. Please help.
Unable to upload files to Projects
I am unable to upload files to my Projects documents. * Am to create Folders & Sub-folders. * Am able to move files between folders * Am able to select "Upload" from the top of the folders window * It transitions to the directory of my PC and i am able to navigate to the folder and to the file i want to Upload * On selecting the file an "Upload" window pops up in Zoho with the file i want to Upload in the box * I am able to select the "Start Upload" at the bottom left the pop up window * In the bottom
ZC default template adds unwanted styling to our html
We want a very simple email that allows the recipients email client settings to determine the default font-face and size. But ZC's default template imposes a font-face of Arial and font-size of 12px, outside of the "body" space where we can enter html. You need to remove any fixed styles outside the portion we can control. When we use the import option (which is not user-friendly, as it can't be edited once imported), ZC still adds it's own styling (centering a layout that was left-aligned).
Can't Unblock Email Account
Please unblock my email account monalisa@bizozone.in The message says: Details :Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit
Problem with mail download
I have two mailboxes on Zoho and three mailboxes on other servers which I download with my Outlook (2007) via pop/smtp access. Last week the problems started, and only my Zoho mailboxes are effected: - for one of my Zoho mailbox Outlook reports "errors", no downloads possible - from my other Zoho mailbox some mails arrived with a delay of two or three days - a lot of them (google alerts) appeared in my junk mail folder - a lot of them appeared without sender and subject - on my account on the Zoho
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