urgent - iphone mobile app url field
hi using zoho creator's apps for iphone and for android in app there is url field. when use android - all works well when use iphone - in url field link do not appear. see screenshots urls - in application how entry looks in zoho creator in android (all works well) how entry looks in zoho creator in iphone - url link do not appear & link is not clickable
Sorry,you have reached the maximum limit in your current edition
I have used only 1.45 mb of data and 855 Leads and 2600 Activities on my Free Edition. I have been using this to convince my company to invest in a CRM for everybody here. Where does it state the limits? Or is something wrong?
urgent - datatype changed avoid data truncation
hi just connect report from zoho creator to zoho reports database all works well but at first connection in zoho database there is changing of datatype (positive number -> decimal number) why? and how to leave in database first (positive number) datatype for column? and what is "avoid data truncation"?
My account is blocked
Good afternoon , I have one of my BLOCKED accounts , they sent me this. User : mcox@moduloscasaverdeperu.com Details :Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit [ Bounce count=10 ] Please help me unlock it , thanks Ricardo
Zoho mail logs me out automatically
Zoho mail logs me out automatically as soon as I log in successfully. So I am unable to check my emails and do my work. Please resolve this asap. Let me know if you need additional information from me.
Files download with the wrong extension
Downloading a .docx gives me a .dot, downloading a zip gives me a .html. For example. Excel also fails.
Cant find the Zoho Quote reports
Hi, I am on an older free version and don't seem to have access to quotes. By error, I moved a bunch of reports to "quote reports" section. Now I cant find them on my report page. Is there a way to access them? regards Krithika
Problem opening PDF template downloads!
Is there anyone who has this problem, when i download template as an pdf to my computer ut PDF is almost totally blank when opening it in adope or prewiev (mac). But the file is whole when opening it whit the space prewiev function from finder, or when opening it on another mac, or in the mail program! Anyone here who has the same kind of problem? Maybe its a yosemite OS problem?
Activity History
Hello, I haven't been able to see the "Activity History" for almost 3 weeks. I tried others browsers and the problem persists. The message is: "Internal Error". What is happening? Thanks.
change account owner also change open potentials
When I click change owner on accounts module, is says "All contacts, open potentials and open activities of the account will also be transferred to the new owner." but, the system change all, open and closed. I need help to fix this, maybe a set up problem because I also have problem on forecast module. Thanks,
Messages stuck in Outbox since yesterday.
Hello, Even though the status column has a green circle the emails will not leave the Outbox. I just tried another Test message today and it will not send either. Thank you EDIT: The messages finally sent so this can be marked as solved. Thanks.
Zoho Outlook plugin Issues
Hi I have installed and I am testing the Outlook plug-in (outlook 2010, 32bit). It has some interesting problems. Firstly, when I what to add an email to a contact it removes the email from my inbox, this seams to be irreversible so there is no way to reply to the email. The next issue is withattaching sent emails, this automatically sends an extra copy of the email to the receprent of the orginal email. (which is quite an issue!) Finally, while I can add events from a CRM to outlook (calander) but
Duplicate or restore backups
Hello, I have a real problem with duplicating or restoring applications. I allready asked support but haven't get an reaction yet. Tomorrow I have to demonstrate an application. Can anyone please answer ASAP? Greatings, Erwin
Locked Mailbox
Hello, my mailbox is being blocked randomly. I have configured it in different devices though pop. My mail is jesus.riaza at decoscreen dot com could you check if there is any problem? Thank you
Searching notes issue
Hi, We have noticed an issue today with the search facility. It looks like only administrators can search notes fields, the standard profile no longer searches notes contents. Could you have a look please? Thanks Steve
forms in mobile app
Some of my forms are now showing in the mobile app. They show and work fine on the desktop. I have double-checked the permissions and nothing is wrong there.
new user invalid password
Hi I'm trying to add a new mail user. I create the user either through the add user or import via csv. The user is shown in the invitation list but when they try to log on (using the e-mail address I made up) they get 'Invalid Password' message
wrong translation in Zoho mail
Hi, I have set my Zoho Mail to German. When responding to a mail, the referenced mail starts with: ---- Ein Mo, 15 Dez 2014 18:29:06 +0100 <milan.teply@email.cz> hat geschrieben ---- Which is wrong in German. Could I have contact to the translation team in order to correct this? At least the "Ein" should be changed to "Am". Thanks, marc
Incomplete client dashboard and invitation problem
Hello! I invited a client to access the project and I noted that they can't see the project's feeds and widgets. Is it some kind of configuration I've missed, a problem or a known limitation? I think that those graphs and feeds are crucial for the user experience in projects follow-up. I'm also facing some problems with these invitations. A lot of them are receiving login not authorized errors when clicking in the "Join this portal" button from invitation email. I tried to add a test company to invite
QuickEdit for Potential status makes a mess of the potential price
When changing the status of a Potential using QuickEdit, it confuses dots and commas. It works well in the normal editor. Video (sorry, forgot to enable audio, but still quite clear I think): http://cygno.d.pr/1c3WN/4PNA1SSE
Zoho API getting projects for portal error
Hi, I'm trying to extract the the projects for a portal through the API. Through my C# implementation I'm getting a 400 bad request when attempting. Furthermore, when I try to do it through my web browser, using the following link: https://projectsapi.zoho.com/restapi/portal/[MYPROJECTID]/projects/?authtoken=[MYTOKEN] and end up with a a response like this: This page contains the following errors: error on line 1 at column 492: Opening and ending tag mismatch: br line 0 and div.
Other currency field vs chart (2)
Hello, I still have a problem. In a field I have selected the currency "EUR" --> €. When I make a Pivot Chart based on the database with the value of the field with lay-out "EUR" -->€, it will show in the Pivot Chart a dollar --> $. How do I change this? See attachment for a printscreen.
Email Blocked
zoho's ip is blocked by Trend Micro - see https://ers.trendmicro.com/reputations/index?ip_address=74.201.84.155 Pleaes fix ASAP
Generated PDFs not displaying
Hi there Recently any invoices I create cannot be viewed. I can see them with quickview (using spacebar) on my mac, but when I open them in preview, they are blank. I can email an example. Cheers, John.
outlook plugin link
Your link for the outlook plugin is not working can you please send an alternative link to michael@jsmfirm.com
Login error when signing in outlook add-on but no errors encountered when using Zoho account in web browser
When trying to sign into outlook add-on, there is an error message asking for valid email address and password. I have attached a screenshot so you can gauge the problem. Have tried to unistall and re-install the add on but I think there is an issue and it needs to be immediately resolved as all other users in the company have also reported experiencing the same problem and it is seriously impeding work. I have also emailed support but not had any response from them so far. Thanks
Unable to identify account via 3rd party web portal
Hi, I'm trying to use your webforms to create a case (or custom module entry) from within another website. We need to link an account to the entry and have tried two solutions: Our preferred solution would be to use the account number instead of the name (because names are more error prone), but this seems to be impossible - whenever I try add a custom lookup field to a module, I can't enter the account number but only the account name (see attached screenshot for configuration) Using the account
slowness when searching
i have noticed since the latest round of changes that when you search for a company name etc it takes longer and scrolls through the various modules it checks which never happened before there seems to be an overall slowness issue in places. including when i create a new potential from the account module it have to go into potentials to in to the account from there but doesnt show up on the account immediately after saving it. also when i restore something from recycle bin it takes ages to be put
CRM field does not populate through lookup add new value
For our existing forms that had CRM fields...we can no longer select these fields when the CRM field is accessed through another form via adding to a lookup. I tried adding a new CRM field to the form the lookup referenced and the new CRM field populated the lookup's form. so it has something to do with older CRM fields. Again this is not when selecting a CRM field in a form directly....but adding a value to a lookup field in a form through the plus button. We are having issues specifically with
Zoho Docs keeps kicking me out, can't do anything on the web version
When I try to access Zoho Docs through the browser, I can log in but a few seconds later I get kicked out back to the Zoho Docs marketing site. I'm unable to access anything, the Admin area kicks me out. Signing in again and the same thing happens. On a different browser I get a message that it is unable to connect to messaging server. I'm trying to log in to do something about a document that is causing problems with my Zoho Docs desktop app, one file won't download and errors with Download validation
User Profile Capabilities
Hi there, We have created a new user profile named "manager" and provided it with the full capabilities for the Client "contacts" module as per the first screenshot attached. However, none of the users that were setup as "manager" could edit or delete a client record as per the attched screenshots as well. Kindly help
Hyperlinks NOT functioning
I just tried to access the hyperlinks in my database and it's not working. Is there an estimated timeframe for a fix. These links are critical to my business. Thanks.
I've been trying to reach Zoho for a week. I want a phone call or a refund, IMMEDIATELY!!!
I've been trying to reach Zoho for a week. I want a phone call or a refund, IMMEDIATELY!!! 760-808-9902
Problems with Zoho CRM Microsoft Outlook Plug-In (Add-On)
I am having problems with the Zoho CRM Microsoft Outlook Plug-In. I was able to install and setup the Plug-In correctly I believe in Microsoft Outlook, but contacts are now being created in Zoho CRM when an email is sent from MS Outlook. A contact is created and appears under Contacts in Zoho CRM but no other information is populated in the fields; for instance only the name is there (for instance "rfairley" ) which matches the beginning of their email address; but no phone numbers. Also, other
ZOHO Bad Service Standard
It is appalling that for paid users like us, ZOHO standard of service delivery is BAD...!!! - Its been a day and our work is stuck, issue is not resolved...!! - Never a CALL CENTER EXECUTIVE IS AVAILABLE WHEN WE CALL THE CALL CENTRE... Appears that they don't have enough REPS to service paid users...!!! - Always divert the calls to the voice mal.. IVR !!!
Admin Not receiving Mails
Hello As administators and users we are not receiving emails but the super administrator is receivng. What can we do to fix. Thks, rgds Akash
Fiscal year
Hello everyone, I've just ask help to the customer support, but I'm trying and see if anyone out there can help me. Since our fiscal year coincides with the solar year, on 1st Jan. 2015 our fiscal year is changed. Today, we tried to produce our 2015 first invoice, just to discover that apparently the invoice numbering doesn't restart. Last year, our invoicing numbering system was: (Prefix)_currentyear_-_invoicenumber_ (which is sort of mandatory in Italy). That's to say: 2014-001, 2014-002, etc.
contacts search is case sensitive in zoho mail
hi, I can confirm that Contacts Search is case sensitive in Zoho Mail . If contact is stored as John and when I type john in the search box it does not return any results. Only after typing matching case as John it returns the result. Please make it case in-sensitive
553 Relaying disallowed
< mahipal@nityainc.org >: Remote host said: 553 Relaying disallowed [RCPT_TO] Emails sending from other domains the above message is coming. Please rectify the issue
Zoho CRM triggers for Zoho Books not working correctly
I am having some problems with the automation between Zoho CRM and Zoho Books. In my CRM zoho books configuration settings (https://crm.zoho.com/crm/ShowSetup.do?tab=addons&subTab=zohoApps), I have the trigger set to: "Create/Approve/Decline Estimate when a Potential is created/won/lost respectively". The problem is, when a potential is created, an estimated is automatically generated in Zoho Bookds but automatically marked as "denied". I have discovered that when a potential is created by converting
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