Unable to fetch signup forms on wordpress
Hi I have signed up for zoho campaign and am trying to add signup forms to my website. I have created and published two forms on zoho campaign. I am using the zoho campaign wordpress pl/ugin on my website but whenever I try to fetch signup forms, I getZoho Books EU slowness
Hi, My users complains about Zoho Books slowness. We're using EU datacenters. Base on status.zoho.eu portal, we can see the time response is about 3.5 secondes. We also can see the time is worst since end of June. For comparaison, the others Zoho EU applicationsNo background for video recordings, no playback speed, can't even playback longer recordings - have to download…
Hi. We utilize heavily video messages on Slack, but wanted to migrate to Cliq with Zoho One, however very basic yet very frequently used feature is missing: backgrounds for video recordings and playback speed. We were not happy with Slack's 5 minute limitsEmail template character limit issue. Zoho Template Editor creates a lot of redundant code
Hi I created a Leads Email Template with the new Zoho template tool for my Leads, since you offer NO WAY to clone the same template to use with Contacts I had to copy the HTML code at the Send email window from one of my Test leads. So, I copied thatZoho Mail and Mailjet
I use Mailjet to send my newsletter emails and these are sent normally to all sides except my corporate emails (which I manage with Zoho Mail) I contacted Mailjet to know the reason for this and they told me that I had to add domain and mail to Zoho's white list so I can receive them, I did it and it did not work. I'm here to know that I have to enable in zoho mail to receive my emails sent by Mailjet through my domain that is the same as that of my emails. Before using Mailjet could receive my emailsCustom Return Path | Permanent failure :invalid-sender
Dear community, I configured the customer return path by adding the CNAME for "zcmp" in my domain (CloudFlare, proxy mode disabled). The campains UI marked the configuration as valid/checked and I moved on to prepare an email campain. From the last campainMissing Footer
I no longer have access to the footer. Since last week, my footer has completely disappeared. It is therefore impossible for me to find it and personalize it in the site builder.OpenURL working Intermittently
Never had this issue before, everything was working fine up to a few days ago. We have a buttons on reports to open forms with pre-filled fields. Now, there are instances where it will throw and error and gives no feedback. What is really strange is notCalls are overwriting fields information
I have this problem : when a customer calls the service line tracked by Call Tracking Metrics, the existing lead information is updated. How can I prevent certain fields in the lead record from being overwritten, regardless of the source (e.g., phoneCannot Change TeamInbox Send From Name
I have setup a sender address correctly including with smtp relay. When I send from that address inside of teaminbox my own personal name still appears as the sender in the inbox to the receiver. It does come from the sender email address setup in teaminboxLink an email message to a Potential
I am looking for a way to 1. Link specific emails to potentials using a subject line reference id that would be unique to that potential. Our loan origination platform allows us some functionality if we cc and email to a specific Email And that subjectJava SDK 7 giving error invalid token
Zoho CRM Java SDK 7 we are using to develop our application. But facing issues while creating basic class for creaitng record some or the other issue with token. with a valid access token also it would give as invalid token error. or else OAUTH_SCOPE_MISMATCH","message":"invalidzmdownload-accl.zoho.com infected with URL:Blacklist
When I try to download an email attachment my antivirus software (Avast Business Antivirus Pro) is blocking the connection and displays the following message: We've safely aborted connection on zmdownload-accl.zoho.com because it was infected with URL:BlacklistZoho books: create invoice contact persons issue
Hello, I am using make.com to create an automation for creating invoices. I'm using create invoice module but getting this error for Contact Persons fields "Invalid URL Passed". What is the issue? Any help would be appreciated.Android app crashes when viewing Version History and Top Bar turns grey when app launches
As the title says, there are two problems with the Android app. The former is a new bug that came with the recent update, and the latter is an ongoing minor problem that I thought would get fixed from the update. So yeah, when I try to view my note history,SPF failing for Custom Return Path
I created a Custom Return Path and added the CNAME record to my DNS server. The problem is that SPF is failing for the custom return path. I have "include:one.zoho.eu" in my SPF record which should cover all Zoho services, but apparently it doesn't includeI need assistance with this pop-up I have stumbled across: Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Hey, I'm experiencing this issue when sending emails. It blocks me from sending emails out to my customers and personal friends. Just was wondering how I can resolve this.getting error 500 for Zoho mail
I just signed up for Zoho mail (Paid) and i cant login to it. I keep getting an error message: This page isn’t working right now mail.zoho.com.au can't currently handle this request. HTTP ERROR 500 RefreshMails not received.
I can't able to receive mails from my clients.Not receiving mails from other. only receiving some mails.
I am not receiving mails from my clients. Receiving some personal mails from gmail account but not from my clients.signupconfirm links not working
Hi, I'm trying to add an email address to my account. I receive the email and click the link, but jsut get a blank screen, I've tried with multiple browsers and in incognito mode, but it's the same result. https://accounts.zoho.com/signupconfirm?digest=AC-PQJGTcugb5roD0VRKtlO06WVgZoho Books
In zoho books I built PDF template for Quotations / Estimates I want to arrange the format , I want move the columns according to my requirement , In my requirement I want place the quantity column after the item name, Please check the attached same quotationhave a json response that I format into html table how to display it in a zoho crm records
Hello I had a json response that I format into a table html, for a better visibility I turn response to html table (columns, line) But it seems no way to display it in zoho crm field Maybe there is a workaround? maybe not html table, but need somethingImage display at the time of upload
I want that when I upload Image in Zoho creator it should display in notes section at the same timewhen we expect to get response ?
Hi, thanks for zoho team and i hope to ask if you would have your own support policy ? because i notice that reaching support team is very difficult and getting fast and quick response is very difficult. In the last few days i was a new in zoho and startRules Not Working
I am currently in trial with Zoho TeamInbox (looking to move over from FrontApp), and the Rules function is not working at all after turning it on. See attached screenshot. Is it not working because I am in trial and not paying yet? Please advise.no entran ni salen mensajes ¨THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. ¨¨
Este mensaje ha sido creado automáticamente por el sistema de entrega de correo. ESTO ES SOLO UN MENSAJE DE ADVERTENCIA. USTED NO NECESITA REENVIAR SU MENSAJE. El mensaje original fue recibido en el Mon 17 Abr 2017 10:12:36 -0700 de hmunoz@lumi3ecompany.comWhy are Schedules so Limited? (async data pushing)
Are they just that much more computationally expensive for Zoho to run than normal workflows? I thought they were this magic bullet for having a snappy portal experience for my users but then I realized we're limited to 2400 schedules a month . It hadgoogle account through SMTP - outgoing email issues
Please help, I am using TeamInbox and I have connected my google account through SMTP on shared Inbox. All of the outgoing (sent emails) show up in the inbox rather than the sent box, this is cluttering my inbox and causes confusion. It is not only forZoho Projects - Custom Functions Deluge code missing
We have a couple of custom functions for Issues, and the deluge code for them appears to be missing. The box to edit the deluge code is also not functioning. I note that there are some console errors when we open the edit screen of a custom functionInterview Evaluations only available to one user
So, I've spent quite a lot of time trying to figure out why interview assessments can't seem to be completed by all interviewers allocated to the interview in zoho recruit. Ideally, we have an interview and all interviewers can submit an evaluation whichIP BLACKLISTED
The IP Zohomail is using for my account is being blocked and some emails are not being delivered. It turns out the IP is BLACKLISTED in UCEPROTECT: https://www.uceprotect.net/en/rblcheck.php?ipr=136.143.188.56 This is negatively impacting my clients andZapier won't retrieve assignment rule
Hello there! We're trying to automate the process of sending the client info from a landing page (unbounce) to zoho crm. Everything seems to be working fine except for the assignment rule. It doesn't show up in the automation fields.How to restore accidentally deleted contact list?
Hi! I was working on an email campaign when I accidentally deleted a contact list. How do I restore it? Hoping for your assistance on this matter. Thank you!Logo image in snippet is not being displayed
I was using a logo image in our snippets since we began to use Desk and it has disappeared about a week or about 10 days ago. I just was able to check it and found out that the snippet area is not displaying any of the pasted jpg, png or tiff images anymore.How do I change the default close status when I hit the "Close Ticket" Button?
Hi Gang I have several closed status, however I want one as the default. At the moment it is defaulting to one that I don't desire. How can I configure it so that it defaults to my preferred close status?Subform in a Stateless Form
First off, cheers to the creation of the subform function in Zoho Creator! However, with it, I seem to be running into an issue in trying to create a stateless form from a standard form that includes a subform. If I ask to include the subform, it won't let me create the stateless form (Variable '"SubformName"' is not declared). Is that a function that will not be available with stateless forms / subforms? My hope is to be able to create a versions of the standard form with a more limited set ofLinkedIn Sales Navigator extension not showing info in CRM (Lead/ contact file)
Hi all, I got the LinkedIn Sales Navigator extension installed and activated in CRM (still version 1) and my sales reps who hold an Advanced Sales nav license can't see anything in the lead file section. Apparently we have to update a "app package", butMarketing Automation 2.0 Doesn't Allow to Sync Contact Owner with Zoho CRM
Hello, I'm trying to sync the Zoho CRM contacts module with Marketing Automation. When I try to choose "Contact Owner" as a field to map between the CRM and Automation, I get the following message: "This field cannot store this data type." Is there aUnable to Enable "Restrict Out of Stock" Option Due to Incorrect Negative Stock Values
Dear Zoho Support Team, I am encountering an issue with enabling the "Restrict Out of Stock" option in Zoho Books. The system prevents me from enabling this option, citing that there are items with negative stock values. However, I have thoroughly checkedNext Page
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Hello Everyone, Your contact sync in Google integration just got revamped! We have redesigned the sync process to give users more control over what data flows into Google and ensure that this data flows effortlessly between Zoho CRM and Google. With this2025 Ask the Experts sessions wrap-up : Key highlights from the experts
Here is a rewind journey of our Ask the Experts (ATE) Sessions, where we brought you expert insights and practical best practices together in one place. This recap highlights the key takeaways, learnings, and best practices from all these sessions soNew Enhancements to Zoho CRM and Zoho Creator Integration
Hello Everyone, We’ve rolled out enhancements to the Zoho Creator and Zoho CRM integration to align with recent updates made to the Zoho Creator platform. With enhancements to both the UI and functionality, This update also tightens access control byPower up your Kiosk Studio with Real-Time Data Capture, Client Scripts & More!
Hello Everyone, We’re thrilled to announce a powerful set of enhancements to Kiosk Studio in Zoho CRM. These new updates give you more flexibility, faster record handling, and real-time data capture, making your Kiosk flows smarter and more efficientNotes badge as a quick action in the list view
Hello all, We are introducing the Notes badge in the list view of all modules as a quick action you can perform for each record, in addition to the existing Activity badge. With this enhancement, users will have quick visibility into the notes associated
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Hello everyone, Greetings and welcome to Ask the Experts 26. As we wrap up 2025, we are excited to invite you to the 26th episode of our Ask the Expert series. 🎄The Merry Metrics Edition = Best of Zoho Desk [Best Practices + Holiday Automation + Year-EndCRM x WorkDrive: We're rolling out the WorkDrive-powered file storage experience for existing users
Release plan: Gradual rollout to customers without file storage add-ons, in this order: 1. Standalone CRM 2. CRM Plus and Zoho One DCs: All | Editions: All Available now for: - Standalone CRM accounts in Free and Standard editions without file storageBasic Plan Active but Survey Creation Still Limited to 3 Surveys
I have an active Basic (Monthly) subscription (valid period: Dec 24, 2025 – Jan 24, 2026), but the system still limits survey creation to only 3 surveys, which matches Free plan behavior. The subscription appears active in Portal Information, howeverAuto-Invite Users to Portals in Zoho CRM based on Conditions
Hello Everyone, You can now automate portal invitations in Zoho CRM with the new Auto-Invite users feature in Portal management. No more manually enabling portal access one by one. With this enhancement, you can automatically send invites for users toRadio button data won't update
Wondering if anyone is experiencing the same problem. I tried bulk updating our data on Zoho Creator using API and noticed that the radio button field wasn't updated. I have tried updating it manually, it didn't work. When I tried updating a text field
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Good news! Calendar in Zoho CRM gets a face lift
Dear Customers, We are delighted to unveil the revamped calendar UI in Zoho CRM. With a complete visual overhaul aligned with CRM for Everyone, the calendar now offers a more intuitive and flexible scheduling experience. What’s new? Distinguish activitiesProduct Updates in Zoho Workplace applications | November 2025
Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this November. Zoho Mail Format comments easily using Slash Commands With Slash commands, you can easily format text, insertIntroducing the Zoho Projects Learning Space
Every product has its learning curve, and sometimes having a guided path makes the learning experience smoother. With that goal, we introduce a dedicated learning space for Zoho Projects, a platform where you can explore lessons, learn at your own pace,Marketer's Space: Proven tips to improve open rates – Part II
Hello Marketers! Welcome back to another post in Marketer's Space! We're continuing from where we left off a fortnight ago. We ended the previous post discussing the subject line, and we'll continue from there. Let's dive right in. Pre-header Pre-headerKaizen #222 - Client Script Support for Notes Related List
Hello everyone! Welcome to another week of Kaizen. The final Kaizen post of the year 2025 is here! With the new Client Script support for the Notes Related List, you can validate, enrich, and manage notes across modules. In this post, we’ll explore how
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