Problems and errors importing employees (People v5)
We are setting up Zoho People for the first time and want to get employee data into the system as fast as possible. We have tried three different ways but they don't work. Using the Zoho One Using the Google Workspace integration Importing a csv file
Zoho Shifts Connection
I'm having an issue with Zoho Creator Custom Connector not refreshing its tokens. I have a function that pulls data from Zoho Shifts nightly. However, every night the connector access token expires and the only way to fix it is to go and revoke it anywhere
Email already exists problem
Hello, I'm having a problem with new domain. I have just created a new account and linked my domain to it, but cannot create mail account info@esperanza-management.nl, it says that given mail account name already exists. I'm attaching screenshot with
POP3 not working: User already specified
I am able to access the webmail, but I am not able to access my email via POP3. I never changed the configuration or the password. I receive the following error: User already specified. I already contacted the phone support they told me they would fix
Attempting to migrate email data from Outlook failed (repeatedly)
'Authentication details provided was rejected by Source server. Kindly provide valid username and password.' That's the error message I keep getting when I try to migrate my old email data from Outlook to Zoho. I've confirmed the username / password are
SPF configuration in DNS
Hello Zoho Support team, I have a problem with the configuration of SPF. I have read several documentation from Zoho to configure it properly but it is still not configured properly as you can see here https://zohomail.tools/#runChecks/sans-institute.online
IMAP not syncing emails
Hello, i have my zoho email connected to the Outlook app with IMAP and the past Tuesday it stopped syncing the emails. I tried deleting the account and adding it again but it didn't help.
Zoho Books / Zoho Inventory ??? WHY ????
I noticed in the Zoho Books What's New page: ------ 18 January 2021 New Line Item Fields You can now display the Brand and Manufacturers fields in the line items by enabling them from Templates. This option is available for organisations with Zoho Inventory.
Not able to set update a module entry with a Boolean variable
I am creating a Flow where if certain requirements are met, I want to update a checkbox in Zoho CRM's Cases module labels "Paid". I am just not able to figure out how to update the value. In "Update module entry" the variable is displayed as text, so I have to input something. I tried: true, 1, yes, True, Yes with no luck. Whatever I do, I get the same error message as a result: "Invalid input for Paid. The expected input type is boolean." Any know what I'm doing wrong? Thanks!
Error AS101 when trying to add a new email alias
Hi, For my domain, simplycompli.in, I would like to remove the alias email ID prateek@simplycompli.in , but I'm getting error when I'm trying to replace it with a new email ID. Can you please help?
UNABLE TO RECIEVE EMAIL WITH ATTACHMENTS
Hi , Iam unable to receive any emails with attachment from others even email with small attachment is coming through and also sender is not receiving undelivered notification. kindly help
Creator - Portal users management
Setting up users in Portal at the moment reqires the following steps in sequence: Invite new email/login/user configure reports visibility accept the invitation in email set password If a login or multiple logins are created to assign reports visibiliity
User already specified message / Can't check email through client
This issue has been noticed since at least Monday the 11th, (although the last mail I have in my inbox is from the 8th of Nov, 2024). When I check mail (POP) through Thunderbird as it has been configured for the last 10 years with no issues, I receive
SENDING EMAIL BLOCKED
I have been blocked from sending emails, I am sorry for going against your policy, Please help me lift the block and I will keep to your policy strictly and never go against them. Please forgive me. My email address is u.a.e.connect@emirates-nbd-sta
Changing Domain
I mistakenly miss spelt the word "Realtor" and wrote Relator.. I would like to correct it please . I have also change my payment card
Issue with zDesk Notifications
Hi Zoho Team, Please check on this issue our team currently experiencing. Logging in and out was done but issue persis.
Unformatted text on dropdown menu
Has anyone encountered this problem? My dropdown fields are showing unformatted text, like what you see below This is happening to all my dropdown fields across all my apps. I tried the different language options under "localization", but that doesn't
A task can be closed by a person whom the task is assigned to without the permission of the creator.
While i was using zoho tasks i found that a task could be closed by an assignee without the permission of the creator of the task.
API Credentials Can Be Reused To Access Any Organization Including Dev & Sandbox
When an application is created in the API Console, the client ID & secret can be used to access every single type of CRM: main (production), developer edition & any sandboxes. These credentials can be used to generate an access token for any of these
IMAP NOT CONNECTING ON IMAPSIZE APP
I am using an application (IMAPsize) that makes it much easier for me to create backups of my emails. However, Zoho blocks its connection. I use it for my clients who use Gmail, Outlook, Hotmail, Yahoo, and several others, but only in Zoho is the connection
Zoho Account MFA Modes
I have a Zoho Account and when I log into my account and go to Profile - Multi-factor Authentication - MFA Modes, it shows a message MFA ENFORCED BY ADMIN in Green colour at top right side of the screen. As far as I know, I am the admin of the account
Error creating an XML file
I am creating an xml as string in the function Employee.generatePartA_XML_String, and then I want to save it as a file to the field "Part_A_XML", but I get the response: {"code":3700,"message":"Unable to upload a file. Please check and try again."} How
Error 550, no such user here
Hey guys My web developer has recently updated my website DNS records, and since then I am getting that error daily "like 20 to 25 times a day" what can I do to rectify this plz?
Calculate End Date based on several fields and factors
Hi all, I was wondering if it is possible to achieve this thing with Formula Field or Function: We have several fields that needs to be taken in consideration when calculating End Date. Relevant fields are: Meal Start Date (Date Field) Meal End Date -
MX records are correct, however MX verification fails
Our MX records are configured correctly, however the MX verification step fails. Please see the attached screenshot. The domain is framer.ly We know the configuration is correct because we have been using Zoho for a number of years, however we accidentally
IMAP not syncing
Since yesterday (at least that's when I first noticed it) my IMAP clients on my MacBook and iPhone aren't syncing properly with Zoho. Looking on webmail I see messages from today that are just not appearing in my mail client on my devices. It just seems
Thunderbird no longer receiving emails
Since 8.15 am yesterday. Three machines all running Thunderbird. Three different ISP's. Emails in inbox are no longer downloading (sporadically they do then stop again). I can send but messages do not appear in the sent folder. Webmail working OK. Android
Zoho Inventory making changes to previous Fiscal Year Trial Balance
I'm running into an issue with Zoho Inventory syncing to QuickBooks and making edits now to journal entries made in our previous fiscal year. Fiscal Year End reporting has been completed, but our balances keep changing. If we make purchases or credits/returns
Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirm
Unable to attach files to mail
I am unable to attach files when I compose a mail message. There is no error message. When I click attach, there isn't a window that opens so that I can choose the attachment.
Help! Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Help! Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Domain registration
Good morning, dear all. When attempting to create a "custom" email for my brand, I was informed that the domain www.pratuacasa.com.br is associated with the account "c*****o@p*****" As a result, I do not have permission to proceed with registration on
Moving my Email Account to Zoho
Dear, I'm having a problem transferring my e-mail account from G-suite to Zoho. Yesterday I canceled my e-mail account at G-mail, but I'm not getting to create a new account at Zoho. I always receive a message that my domain still is associate with my
Oops! An error occurred when attaching the file. Try again.
Hello, I keep getting this error when I try to attach a file. Clearing the browser cache did not help.
profile image
I have added the notebook app on both windows and then ubuntu. How do I add a profile image? When I click on the image area nothing happens. I have a profile image on my account that displays on my account, but not on the app.
Linux app. Can't edit a note with broken sync.
How I can repair sync for a note with broken sync icon (look screen in attachment)? I have many notes with this icon and I can't repair of those sync. I try using hard fetch from server and switching by versions of a note, but it's no has effect. Example
Auto messages / Bot messages in Cliq Channel we can't control
Hi, in Cliq we are getting automated reminder messages we don't want. Who / which app is sending these messages and how do I turn them off? Thanks
Search API do not working
Trying to search sales order record thru reference number but no result back. Do anyone can help me to debug the deluge? Record API Name
Anyone use Multi-Language? Export file doesn't have all fields
To anyone who successfully implemented the Languages>>Multilingual feature in Desk? The export file I'm getting is missing a lot of fields and picklist values. Did you face that also? If so, how did you address it? I have a support ticket for this but
Apostrophe not working in Campaigns
I'm trying to edit a subscription form template in Zoho Campaigns, but it won't accept apostrophes in the button's text. It converts it to "'" and I can't find any way around it.
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