Cannot create any longer pdf files from CRM
Hi, I'm experiencing problems in exporting invoices in PDF from Zoho CRM as of today (Oct 17 2014). It simply do not create anything and the error message tells me to contact support. Any idea when it will be fixed? Best Regards, Marco
Integration Tasks Zoho CRM functions does not work
As of recently, I have not been able to add an "Integration Tasks" Zoho CRM function to my custom function in Zoho CRM. Anytime I try to save the function I get the error message: In 'zoho.crm.updaterecord' function only the following modules are supported 'leads, contacts, accounts, tasks, events, potentials, cases, solutions, products, pricebooks, vendors, quotes, notes, purchaseorders, salesorders, invoices, campaigns, custommodule1, custommodule2, custommodule3, custommodule4, custommodule5'
missing folder!!
help! jwaterman@fitsupply.com I had a folder called "customer updates FS" with a sub folder "install updates" which had many emails which are now missing! I checked all my folders and trash but no luck finding them. I tried webmail and outlook with no success.
Zoho docs and IOS8
I recently updated my iPad Air with iOS 8.0.2. Since then I am unable to open documents. I can select the document, but when I open it, a black screen is shown, after a while the title is shown, but de screen remains black. The only way to read the documents is by opening Zoho writer
ZC embedded forms do not display in FireFox 11
All of our embedded forms have this problem: In Firefox 11, the page with the embedded form loads, and the title of the form is displayed in blue, with nothing beneath it - just white space. No data can be entered, and no part of the form other than the title can be viewed. This is causing significant errors for us. I have checked to see if the embed code has been updated in some way, but the current embed code is what I am using for our embedded forms. All display without a problem in Chrome and
Zohomail sends but doesn't receive
Hi, I have configured everything, but my zohomail only sends, doesn't receive mails, can you guess what might be the problem? Account: contato@freelancedesign.com.br
email not coming in because of: Invalid Security Certificate for the server.
I've tried making the change to port 110, but still not coming through. When seeing this discussed in the forums, it looks like there is something you can do on your end to help. Thanks.
Unable To Veiw Reports - Permission Denied
Whenever I try to view a report I get. Permission Denied Sorry! You cannot view this report because you do not have the permission to access one or more module that are part of this report.
can't set up catch all
Need help.
Zoho mail sent from iPhone 5 sitting in outbox
Everytime I try to send an email from the Zoho account on my phone, it says "Unable to Send Email" and that it was rejected by server. I am receiving emails fine though, on my phone. And I was able to send the email from the web client. What can I do to fix this?
Sorry, you cannot create more custom fields in your edition
Why is this coming up in my account we have added about 5 custom fields and is says we can add 130!
Mobile version Zoho CRM Contacts/Leads Near Me Mapping- Problem
It was working up until a day ago: The option to present a map of contacts/leads plotted against my location doesn't seem to be working anymore. I keeps saying that Zoho CRM has stopped, or that "Please enable Location Services in your Device settings" When I choose this, the setting are all on....and working. What is odd about this is that it was working with the non-paid for mobile fine just a day prior. The moment I got a license and went to use it.....no go. Any thoughts to help? I have already
Zoho Mail (Android): Newly added contacts do not appear in search
OS: Android 4.4.4 Phone: Galaxy S3 App: Zoho Mail 1.0.3 I've noticed that when I add a contact to my Zoho Contacts (either via my mobile device using ActiveSync or the contacts.zoho.com web interface), the contact does appear in my phone's People directory as well as Zoho Mail > New Message > + (to add recipient) > Device tab, but it does not appear when I just start typing the contact's name in the To field or on the Zoho Mail > New Message > + (to add recipient) > Zoho tab. To replicate: 1) Add
Notes disappeared from the system due to your Zoho updates and I have still not heard a response
Notes have disappeared from the system due to your Zoho updates and I have still not heard a response. Please help as this is crazy and surely you cannot run a business this way. I have spent over an hour on the phone with you and emailed twice to no avail. Please help
many suppliers for one product
How can I associate the identical product to more suppliers? Thanks, Pasquale
Zoho is down?
I cant login to mail.zoho.com Please help, is the site down for mail?
Impossible to retreive Contact in Outlook with Data Sharing access
HI, I'm managing multiple users in Zoho and they all want to be able to see the contacts of each other. I have managed this with the Data Sharing Option so each user form the same role can view/edit contact from each others but when I sync with Outlook, I can't retreive the contact from the others, only the one I have created. How can I be able to download contact data when I'm not the one who is handling the contact ? (even if I have set the right Data Sharing Setting) Thanks
HTML view to PDF conversion slowdown
Hi! We are using Zoho Creator's HTML view to PDF conversion functionality in a daily basis, but in the last week or so we have noticed, that it slowed down a lot. For debugging reasons I created a simple TestPage, that contains only 10 character and it took 70 seconds (!!!) to download it through direct URL. We desperately need it to be fast as it was before (2-3 seconds). Please, let us know, what is the reason behind the slowdown! Thanks in advance!
Feed disappeared
About one hour ago we noticed that the feed disappeared for us inside our Zoho Projects. Tasks, documents, and other thins are still there but no feed. We've tried Status, Announcements, and other things... no luck. Seems to be the case across all three projects.
Optin Form Customization
On our newsletter signup form, the grammar on the Zoho end of the form is incorrect. We would like to customize the text at the bottom of the form. Is there any way to do this? https://zc1.maillist-manage.com/ua/Optin?od=11287eca47fbc9&opDgs=7200cd3a4fff9f7a8e6a9b600e33e40206e495b3773da282&lD=1885c39c3cf6b39&n=139dc12bc0890 Link to form Specifically, this line of text "You may also optin to any other list(s) given below." - Opt in should be two words. How can we fix this?
Email source info shows SPF may not me working
I am moving my corporate email hosting from the old gmail free hosted gmail to ZOHO. But a recipient of email (using google gmail) sees the following in the source file for an email that takes a long time to arrive. Received-SPF: none (google.com: mark@mydomain.net does not designate permitted sender hosts) client-ip=74.201.84.155; But I have added the spf record in my domain manager. BTW, I use Amazon Route 53. It is very resiliant when it comes to DDOS attacks.
Zoho Creator App - Show Lookup Selection on Load (Not "X option selected")
Can you change the app so it shows the lookup selection when the lookup is scripted with an on load formula? You have to select the lookup to see what is selected. Picture below is taken with newest creator version on IOS. Our employees are having to select the lookup to verify the default value.
Cancelling scheduled reports when downsizing to Free edition
We had Zoho Professional for several years but due to some company changes, we had to go back to the free Edition for an undetermined amount of time. Now the system keeps trying to send the previously scheduled reports under the paid edition but it can't. Can you cancel the scheduled reports on our behalf or enable us to do it in the free edition? This is mostly in Zoho's interest. I could simply ignore the messages generated by the system, mark them as spam or whatever, but it's an unnecessary process
Subscribe link not working
Hi, The 'add to/subscribe' link provided in the More details for my public calendar is not working, it's this link: https://calendar.zoho.com/ical/799578c6bda5555ba78a060d457854ceeefdce3c2e67800dba60a7c9e908da414a64100d17cdc3bb/mailto However my calendar embeds fine in my website. Clicking the link doesn't work and also if I try to 'add by iCal URL' to my Google Calendar, Google says it is not a valid URL. Also for some reason I don't have the 'Sync' option in my calendar settings so I don't have
Is the zoho CRM really slow recently?
Hey guys, i found these couple days, especially yesterday and today, the CRM is really slow. Am I the only person experiencing this?
Please Help (We cannot open our Zoho CRM account)
Whenever I click ZOHO app through mygmail account it give me this error message: Sorry we are unable to process your request. Contact support(at)zohogadgets(dot)com for further support. Look forward to your assistance
I got a problem about join CRM account "Sorry we are unable to process your request. Contact support(at)zohogadgets(dot)com for further support."
There's something wrong with the Join CRM. I create new user assume xxx@xxx.com and invited this user. User is join link to CRM This is error page and I'm not join CRM Help me please
"Account is inactive"
Hi, My business account (username arsharpe2 and email robert.sharpe@evergreen-consulting.co.uk) returns "Account is inactive" when I try to log in to Campaigns. Unfortunately, the locked account also means that I cant access my previous business emails and business CRM data having a major impact on my business. Could someone please activate the account as soon as possible. Regards, Rob
Hi, my name is Cristian
Zoho CRM Hello friends, I would like to know how I can configure the system so that when printing a client or potential client the company logo and space to sign the legal representative appears. Greetings ......
Migration from Gmail
Hi. I am testing your e-mail migration from Gmail to zoho mail before doing the final migration. I have setup a testuser@mydomain.com and applied this to a migration from testuser@gmail.com. Once migration is setup and I hit start it finishes immediately after and the status says "No data was found for the account"? How is that? I have approximately 5.000 e-mails in my Gmail account. Regards, Christen.
Dates Out and Notes Missing
Hi the dates on my clients - from when I last contacted them are completely out and some notes are missing. I know one client I only called last week but my notes indicated my last contact was back in MAY and the latest notes are missing. Please advise why this has happened and how this can be fixed. Thank you, Cara.
After blog post I cant do a thing.
Hey, so I made a lbog post which would upload fully I deleted it and even now I cant switch though pages on zoho.com site is working but I cant edit a thing in the editor panel or whatever its called. Are you guys having problem with service or its error in code?
Subscription
I have paid subscription but only get 250 emails a day. I have tried to go into subscription to verify what subscription I have paid for but get this screen:- "You are not authorized to access. If the problem persists, please contact our support." Please help
Description field displaying in one long line...help!
Suddenly today, the Description field is displaying the contents in one long line, forcing you to have to scroll-right to read it all, (depending on how much writing is in there). It has always wrapped-around so that it's all on one page vertically. Please advise! Thanks.
Not getting email notifications for tasks.
We have tested this with multiple accounts and users to confirm. In the task reminder there is an option to choose a time and date for an email reminder to be sent to you. These are not coming through. The users emails are correct in zoho. The time, accounts, dates, and reminders are all correct and set. None of the email reminders are coming through, but we are getting account change notifications when I switch account owners. There is no spam/junk setting on it. Is there any thought on if this
no annoucement menu in setup
Hello, I have no "Announcements" in Setup menu. I'm connected with Admin account. Any idea ? Thanks
EMAIL DOWN, can not send emails.
Hi, I can not send any emails out, can you FIX ASAP. this is on IMAP. Cheers A
delte account
Where do I delete my account. This is not what I need.
Have not received emails since Oct 3
Hello, I am not sure why but my account has ceased receiving any e-mails since Oct 3rd. I have tested by sending messages from other accounts and nothing is showing up. Please advise Thanks
IMAP DOWN AGAIN ZOHO
Please let me know when you have fixed it!! Outlook is showing OFFLINE and unable to connect IMAP.
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