Bcc dropbox
I am using Bcc dropbox from my gmail and google apps. The email is received by Zoho CRM and I can se it from the log file that it has been recorded by Zoho CRM. The mail does however not appear in the contact record in Zoho CRM. What to do? Jorn
Problems on Register MX
When i try to send email via hotmail, i receive this message: "This is an automatically generated Delivery Status Notification. Delivery to the following recipients failed." I can send email via zoho, but i don't recieve emails for my zoho acount. My domain is iepbr.com Please, i need to receive this emails
Delivery Status Notification (Failure)
Hi, i have a problem. I can't send e-mails to zoho acc from another mail service but from zoho to zoho mail i can. What can i do? Is it my problem or what?
Invited Events - Delete from Lead
When you look at a Lead's profile, under "Invited Events" - It lists the events linked to that Lead. It gives the option to edit the event or to delete the event. This should be remove, not delete. When you click on delete it deletes the whole event! Events have been accidentally deleted due to this. We would like an option from the Lead profile to remove them from the event.
Problem sending emails
Hi, I use roundcube in my own domain, but when I try to send an email, roundcube keeps loading and loading. I check the configuration and is ok. Server: ssl://smtp.zoho.com (Roundcube requires to use ssl://). Also tried with tls://smtp.zoho.com Port: 465 // 587 Username: user@domain.com Password: mypass IMAP works. I can recieve emails, but the problem is I can't send.
Problem sending emails
Hi, I use roundcube to manage my email account instead of zoho panel. Server: ssl://smtp.zoho.com (roundcube requries ssl:// for SSL connections) Port: 465 Username: user@domain.com Password: mypass Also tried with TLS and nothing works. I use the same proccess to connect to imap server and it works because I can recieve emails.
Script is not running on edit screen
I have some scripts running for some of my forms and I have noticed that these same scripts are not working when the record has been created and you go into the edit screen. Am I correct to assume from this that any script created for the form does not automatically run in the 'on edit' screen? Are you kidding me? Please advise.
Notes for this Lead
Major ANNOYANCE!!! When entering data into the "Notes for this Lead/Contact," the cursor is visible, but when beginning to type, the cursor is no longer active. A second click, in the same location, is required to enter data
How to remove First-Entered Email Policy?
I was testing the Email Policy feature in the Control Panel, Mail Administration. Initially I was confused because there was no "Save" or "Update" button for this particular panel. Reading the Help, I finally realized I had to press [Enter] to save/create a new policy. Because I was testing, I used a temporary name for the test policy ("testme"). What I didn't realize was there would be no way to rename or remove the first policy entered, and it would become the new Default policy whenever a
Invalid Address, ERROR_CODE :550, ERROR_CODE :Requested action not taken: mailbox unavailable
What I have to do to fix this problem?, Help! This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. creativo@epicohn.com Invalid Address, ERROR_CODE :550, ERROR_CODE :Requested action not taken: mailbox unavailable Return-Path:<logistica@epicohn.com> Received:from Victor (c-2ccf71d5.1310-1-64736c10.cust.bredbandsbolaget.se [213.113.207.44]) by mx.zohomail.com
Both Sales and Purchase Orders gather the same Producto "price"
While working on the Sales and Purchase Orders, I found out that both gather the Product "price" from the same Price field in the Product information page. There should be Cost and Sale Price fields in the Product information page and the Sales Order should gather the Sale Price information and the Purchase Orders should gather the Cost information of the Product. Please revise.
unable to send mail to specific domains
hi, i've got the following message, when i tried to send an email from my gmail account, using zoho's smtp server: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. f oo@aarenson.hu Invalid Address, ERROR_CODE :554, ERROR_CODE :5.7.1 Service unavailable; Client host [74.201.84.155] blocked using dnsbl-1.uceprotect.net ; IP 74.201.84.155 is UCEPROTECT-Level 1 listed. See http://www.uceprotect.net/rblcheck.php?ipr=74.201.84.155
Exact time of comment creation dissapeared
Hello, we were used to exact time of comment were added to Lead, Contact or Account. After recent updates we see only day and month. Is it possible to turn it on again as it was. Because it is important for us to know, when comment was added to system. Thank you in advance, Ivan
Problem fetching related records to a Note
Hi, I am having problems fetching Contacts related to a Note. I want to know, based on a NoteID I have saved in my own database, which Contact is associated with the note: $ curl -G 'https://crm.zoho.com/crm/private/xml/Contacts/getRelatedRecords' --data-urlencode 'authtoken=xxxxxxxxxxxxxxxxxxxxxxxx' --data-urlencode 'scope=crmapi' --data-urlencode 'newFormat=1' --data-urlencode 'id=1293595000000073096' --data-urlencode 'parentModule=Notes' <?xml version="1.0" encoding="UTF-8" ?> <response uri="/crm/private/xml/Contacts/getRelatedRecords"><error><code>4401</code><message>Unable
Can't Fetch Content
I am having a problem using the Campaigns. When using the "link" option in Post Campaign section, I enter my website address, and Zoho returns the following message: Cannot fetch content for given URL. I have tried using the direct landing page address, the redirect link, even a bitly short URL, but I end up with the same error. Is there something else I can do?
I can send mail but not able to recevie the reply mails
My domain is primemention.com, i have updated my MX record in Domain and cpanel, i can send but not able to get it back. give a me solution. thanks
Unable to open email folders
I've been unable to open my folders for email for 3 days now. All I get when trying to open a folder is a "Loading" message and nothing ever opens. The only folders I can access anything in, are empty folders. There is also a yellow triangle in the bottom lefthand corner of the page that gives this error message: Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) Timestamp: Thu, 24
Problem forwarding to an MSN email address?
Hi, I set up a forwarding to an MSN email account and now you are sending me an email like the one below. I redacted my personal info asI don't want that on a public forum. How do I contact you without posting info in public? Maybe you could send me what the "problems" are (as mentioned in your email) so I can fix them? thanks -------- Original message -------- From: noreply@zoho.com Date: 10/12/2014 3:38 AM (GMT-07:00) To: Subject: WARNING :: Need immediate action Dear .... Problem while
Unable to process request
Since this morning whenever I plug in a potential, I get the following message: Unable to process your request Also when I submit a note, it says loading but it does not record the note. I use the free version of Zoho CRM
Updated Notes Window
In the update to the notes section of the CRM, you cannot expand the notes section and you cannot scroll within the section either. This needs to be fixed PLEASE.
CRM API auth token creation does not work on iOS 8 browsers (browser mode)
We use the Browser Mode CRM API to create auth tokens in our iOS app. The URL we hit is https://accounts.zoho.com/apiauthtoken/create?SCOPE=ZohoCRM/crmapi . This returns the token inside a "pre" tag in the response. This used to show up fine in iOS 7. But, in the new iOS 8, this doesn't work anymore. iOS8 Safari browser seems to treat the response as a file while Chrome in iOS8 just gets stuck with a "please wait..." screen. We are dependent on this API for our Zoho integration and hence this is
Cannot Get Field Type "Checkbox" as an argument in Custom Action
I have a custom action calling a function: SMS.sendsms with four arguments: - Active - Method - smsphone - smsbody In the form I have a field called "Method" that is a checkbox with two options "text" and "Email". PROBLEM: When craeting my New Custom Action and I select my field names for each argument, "Method" does not appear. I have tried all the argument types like int, stinr, list, etc. and "Method" does not pop-up. Is this a bug? http://monosnap.com/image/VQIaZ8wcUpiaoZrcVnZAddrvLg5Uc0
Publishing app to marketplace
Can anyone please explain to me why I haven't received any feedback regarding a ticket i opened with support a week ago?! Ticket number [##5425448 ##] I have finished up my application and until today cannot publish it on the marketplace.. this is getting extremely frustrating! I sent credentials to support, granted edit access to the support & done everything as requested.
Unable to connect to messaging server
I keep on getting this error when trying to write a script in Zoho Creator. Is there an outage right now?
Zoho CRM won't load
My Zoho CRM won't load and I get the following message: ???crm.label.error.message1??? What is going on? George Ison
Export contact from Outlook to Zoho
Hello, I have troubles with the plug in. 1) I select contact in outlook 2) I use the export function 3) I can see contacts & account that have been created (not all the one I have selected) 4) I delete all created contact and acount in Zoho + empty recycle bin 5) I export again. Export noticed that many already exist !! And only part of my contact are created.... I'm stucked, please help.... NOTE : I need to fill the Leads from Outlook, not the contacts Thanks
Missing Emails
Hi, When I opened my Zoho mails today, I discovered the emails in Inbox dated 29 August 2014 up to today are missing. I have checked the Deleted mails, the emails are not there. I haven't archived any email, but just to be sure, I have checked my Archive folder as well, the missing emails are not there too. Can Zoho please help? I am afraid that I may have clicked on Select All and deleted the emails. Is there any way to recover them? Mandy
eMail accounts crashed and lost
I have paid for email Standard package, two users but I have lost access, while trying to reorganise the domains and emails. Now I have no access at all. Can you please help urgently?
embedded slideshow display problem report
My embedded slideshow display is not working properly. The autostart on load is not functioning, and the timed display of new slides isn't working even after clicking to the next slide. Also, the helper menu at the bottom of the slideshow is displaying when it shouldn't. Can I ask if this is more likely a problem on your end, or something only affecting my embedded display? Thank you for your prompt attention. best, Emerson
Back up restore failed
Hi, I try to restore drc-timex v3 backup but the restore failed and I see the following error message : om.adventnet.persistence.DataAccessException: [t_255467000006116494] The size of the value [Atelier DVs Critères 2010] of the column [Etape_Missi_255467000006116516] specified in the row [ Could you please investigate ?
Zoho People Unable to apply half-day in Leave Application
I am currently using 2 accounts in ZOHO People. 1 account will link to http://people.zoho.com/hrms when I logged in and another account will link to http://people.zoho.com/people. From the Second link, I am able to apply for half-day leave with the Dropdown list of "Is half-day" (True or False) but I can't find the same Dropdown list field in the First link.
Disabled field format
I am having instances where a disabled field does not appear like the other disabled fields. It is a dropdown field, but not a lookup field...the other fields are all lookup fields and they appar correctly when disabled. When it is enabled, it looks exactly the same as when it is disabled
mobile crm app crashes
When trying to edit an event - time/date in the mobile crm app it continually crashes and closes the app. I have reported before and was told to reset application that worked for a short period and we have the problem again?
In ZOHO CRM, can not convert "lead" to an "Account"
In Zoho CRM, when I convert a lead, I only see "convert a Lead to Potential" and a choice to pick "Convert to otential". I don't see convert to "Account" Do you know why this is happening? Thanks.
How can I recover a deleted calendar?
All of a sudden my calendar does not exist and is there any way I can back it up so it is recoverable?
Zoho Creator Forced to Mobile Version on Mobile Form
Hi, It seems recently there was a change where the mobile version of zoho creator is forced onto the user if accessing form a mobile device. Unfortunately he mobile version does not work for our application for many reasons too many to number. How can I disable this or connect to a non-mobile version?
Link functionality is not working when creating template emails.
I want to create a link in to our website. I complete the details but when I press 'OK' nothing happens!
when i modify an event, the scroll of the mouse gets blocked
Hi, i don't know if it only happened to me, but everytime that i modify an Event, the scroll of my mouse gets blocked and i have to refresh Chrome to use it again. Someone more? Can you fix it?
Reports link not working
When I click the reports tab all the reports show up. However, when I click on specific report, it just says "Loading" and it never loads. Jalynn Turner confirmvip@gmail.com 214-797-2050
Zoho Mail Mobile app and IP restrictions
We have a problem. We have used Zoho Mail and other products for many years. We enjoy being able to lock down users based on IP addresses. Unfortunately it has now come to our attention that it appears a Zoho user, regardless of any IP restrictions we set, can access and send mail from the Zoho Mail mobile app. Is there a way to stop this? We see this is a bad security issue. Please let us know how we can prevent this as soon as possible.
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