British Summer Time is wrong
The option for British Summer Time is still set as GMT+0 despite the following from over 2 years ago: Re: Time zone errors by prascalib (Employee) on 14-Jan-2009 11:26 PM ntahall Sorry that the British Summer Time is being displayed as GMT+0 instead of GMT+1. We will correct the timezone and keep you informed once this is done. Do send us your valuable feedback. Prasanna Zoho Projects Support. British Summer Time is GMT+01 and runs from the last Sunday in March to the last Sunday in October. Can
Search issues ('Recent status')
I have encountered the following issue while using zoho recruit application: While searching using 'Recent status' criteria there are some records, which are not detected. E.g. while searching for "Associated" candidates, the search does not return any results, but on the "Candidates" list there are some "Associated" candidates. Is it a common problem? Can you help me with this issue?
LinkedIn Integration not working
Some error occured in authenticating your LinkedIn account. Click hereto close the popup.
Email field not available in leads
Hello I could not access to lead/email field In the field list in settings/interface/leads I can see standard field EMAIL but nowhere else it not shown 1) So I could not create lead form for web site to add field 2) I could not move lead to contact with email (due to I need to use custom created email field)
Urgent call-back required
Hi, Sent an email through to support and also tried phoning the support number (never an available representative and no queuing system until one becomes available). I need a support agent to call me as soon as possible as there are currently major issues with our Zoho reports instance that are rendering it unusable. Cheers, James
Google Apps Calendar sync with Zoho Recruit
Hi, we have Zoho Recruit for Google Apps installed. I expected the calendars between the two would sync - e.g. updates in Google Calendar would appear in the Zoho Recruit calendar, and visa versa. This seems not to happen, and I've found no way to enable it. Thanks.
Leads in custom views are mixed together (out of the blue for no reason) !!!
I had Three different lists of leads thousands of names and contact information all sorted correctly and when I arrived to work this morning all of them were mixed for together for seemingly no reason at all. I did not do anything to change there location. Why would this happen? When I attempted to move them back to the proper location most of them were lost completely. why would this happen? I have read on the forum list that this has happend to others too. Is there some kind of update that Zoho
Issue in Script Builder Updating a Long-List
I made a function to clear a long-list field type from my database, but it was reporting this error: The only way I could get it to work was build the code in free-flow script mode: void DELETE_MEMBERSHIP() { for each row in parent_database { row.Schools = List:Int(); } } Clearly a bug! Cheers, John Whitney
Email Notification not going out
Hi, I created Zoho project and added few users to my project (with their valid email id). But there is no email notifications that has gone to their email address. Now they are not able to 'Sign In' or register (as their email id already exists). Could you please let me know how to reset their password? Also, i observed that there is no email notification that's going out for new task assignment or any notification from Zoho ? Could you please let me know if I am missing something.. Regards, Arun.
Google Apps Email integration slow
I receive an email on my i-phone Gmail app, then in GMAIL in my browser. I have to refresh ZOHOMAIL for up to 2 minutes before I get the email there. Even 30 seconds of hitting the refresh button is a very long time when you are collaborating on a phone conversation and exchanging documents via email THIS is why I have not migrated my email service to YOUR SERVERS. I just use the mail add-on because I am suspect of the speed. Is there anything happening to speed up this service?
Duplicate Files
Here is my intended usage: - create a workspace with all of our files - allow certain users to only see certain folders within the workspace So I have uploaded all our files and folder structure to my workspace, but now there are two copies of every file. The entire file collection is loaded into my "all files" folder with none of the folder structure and it is also inside the workspace. This would be fine except that on the PCs where I am syncing the files, they are also duplicated. One time in
Date not changing, multiple submits required, eternal please wait
We are having an issue that is now ongoing for about a week. The date box requires you to select a date at least 2 or 3 times before it actually changes. When you hit submit, it will not register the first time. We have waited to see if there is simply a lag, but nothing happens. When hitting submit again a "Please Wait" message begins circling and never stops. We have left it alone for a while and it still just keeps circling. If you go to reports the data was not entered.
Hotmail - Failed Fraud Detection Checks
Hi, When sending emails from my zoho account to hotmail accounts the users are being advised: Be careful! This sender has failed our fraud detection checks. What can be done to ensure that I pass their fraud detection checks? Thanks Caroline
Note receiving emails from Gmail.
It seems I am not receiving any emails from gmail accounts.
Importing candidates from document
Hi, importing resumes from a document has completely stalled for me. The candidate screen has run very slow this morning (Australian time). My ZOHO Recruit has completely locked up on the "Importing your file has been initiated" screen.
Getting an unknown error when trying to add a user to the portal.
I am trying to add a user to the portal. I get this error message "An error has occurred. Please contact support@zohocreator.com for assistance." I have sent an email to support, but I am curious if anybody else has seen this message and knows what it means. I have attached a screen shot. I am stuck until support gets back to me, so if anybody knows what it means let me know.
Differences between creating an event via e-mail vs calendar
I noticed some differences when creating an event via e-mail instead of creating it in the calendar. I hope they could be considered enhancement requests for your next round of development. 1) When you create an event via e-mail and set it for a future start date, the end date remains as today. Ex: In the video below, you'll see me attempt to create an event for next Friday, 06/25/2014. When I change the start date, the end date should naturally update to 06/25/2014 as well, but it remains today.
Zoho mail not working
Hi, I have over 30 emails stuck in my outbox, Mac Mail - have tried everything, deleted them, deleted account and re-entered...I did nothing different. mail just stopped sending... nothing will send now. I am up against the clock with work and need this sorted ASAP! Any ideas? Is there something wrong with Zoho? or the outgoing servers? I still seem to be able to receive...
Didn't right down password, and email is not working so I can't reset password.
Might be because my mx records aren't updated yet, though I can send emails. But I didn't save my password for zoho mail and now I can't reset it or change it.
Resumes are not being imported if received by the resume parser and already exist in the database
For over a week now, I just noticed, resumes we receive are not being imported int Zoho Recruit if the candidate already exists in the database. This is a HUGE problem. I'm not going through every email we've received and I'm back to 7/9/14 so far and still finding the problem. If a resume is sent to the resume parser at RChilli and the candidate already exists in the Zoho Recruit database, the resume is not being imported. We have candidates in our database that applied for a job months ago but
IMAP migration extremely slow
Hi I've run multiple migrations over the past few days and they have all finished quickly but the current migration is taking far longer than expected. This migration is for just one user with around 6k emails and has been running for over 6 hours now and is not even 50% complete based on the migration info. Please advise what can be done to speed this up. We were hoping to switch to ZOHO Mail today but this unexpected delay is holding that up. Thanks Sufi
Lose text in the page
While I was uploading a picture, I lost all the text in the other paragraphs in the page. It's happened several times. Is there any way to recover text you've entered? It's very unreliable to lose your work like this. Really incredible.
Contact name does not show in event view when it's a lead
This is a task filled out that is attached to the LEAD module. This person is NOT a contact yet. Just a LEAD. When I view my tasks in the summary, the system does not show her name as the Contact. It will only show the contact name if it's association with the Contact Module, not the Lead Module. See screenshot below. Although names are blurred to protect the innocent, you can clearly see that the name is not there. This is clearly a bug that needs to be fixed for full functionality. I also
Impossible to remove fields
Hello, I try to delete fields that I create and no serve: impossible. The fields are empty. Because of this, I can not create new ones! Could you help me. I keep having problems with Zoho CRM. Thank you Sophie G.
Outgoing mail blocked
HI , I forgot about the 50 email limit, can you please unblock my account chrisj.hewitt@zoho.com many thanks Chris
Not able to receive mails from other domains.
My domain is VioletStreet.com and I am unable to receive mails since 7 days. This is the error by gmail: This is an automatically generated Delivery Status Notification THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. Delivery to the following recipient has been delayed: hello@violetstreet.com Message will be retried for 2 more day(s) Technical details of temporary failure: The recipient server did not accept our requests to connect. Learn more athttp://support.google.com/mail/bin/answer.py?answer=7720
Forum Width
Currently, in my Project forums, the sides of the text are being cut off, regardless of how I format it in the editing area. Ay ideas on a fix?
Zoho mail on Windows Phone 8.1 cannot be displayed correctly
(I have post this problem on the Microsoft Community, and the Forum Moderator asked me to contact Zoho Support for help: answers.microsoft.com/en-us/winphForum Moderatorone/forum/wp8-wpemail/emails-in-zoho-inbox-cannot-be-displayed-correctly/cda05684-de64-4b6d-a37b-b3acf707a721) I am using Nokia Lumia 638 4G with Windows Phone 8.1. I have configured 2 email accounts in the email client: an Outlook account (live.cn) and a Zoho account (with my own domain name). The Outlook inbox works well, but the
Mail getting rejected even after deleting zoho mail account
Hello there, A few months back i had created an email account falah@falah-architecture.com for my client and had changed the mx records to suit. Due to certain requirements of the client i had to change it to CPanel email account with the same user name and deleted the zoho account. I had updated the same in the mx records resetting it to the defaults. I have checked the mx records using www.mxtoolbox.com and it shows that it has been changed from mx.zohomail.com to the new one. However when i send
Candidate list field rearrange
I am trying to rearrange the Candidate list field sequence, but they are not reflecting when they appear in search results or when they are listed against a job opening. Can you please help
Cannot log into Resume Extractor
When trying out the new Indeed resume extractor, I get the following error. Can you assist? Go to chrome://extensions/ and configure for more fields in the Options page loading IconLoading.. Oops! Something went wrong in your credentials. Try accessing the page after sometime. If the problem persists, sign out of your account and sign in again. Or, contact our support team at support@zohorecruit.com
"Unable to connect to messaging server" message
Hi, I keep getting this "Unable to connect to messaging server." message all the time whenever I open Zoho Mail. It has been like that for quite some time now.
I Can't Export Free Data Backup
Dear CRM Experts, I have asked on two occasions a backup of the data and I do not get the link to download. This is the detail of the orders I have made: January 30th, 2014 FREE 691690000001025001 -> ok July 3, 2014 691690000001318001 FREE -> never got the link June 2, 2014 691690000001219001 FREE -> never got the link Please, I need your help by indicating what the problem is and how to fix it. I appreciate your response.
Can not send or receive messages
Can not send or receive messages Lomachemie.com account. Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Server Response: + OK Server: 'pop.zoho.com' ID Windows Live Mail Error: 0x800CCC0F Protocol: POP3 Port: 995 Secure (SSL): Yes
System incredibly slow
I recently signed-up for professional edition of Zoho and as first step decided to do some customization. My experience has been extremely poor as for every update system goes to sleep. With "Loading" tag at the top for almost two minutes after each attempt to edit a field or save the change, I took hours to update only few fields before I gave up out of frustration. Looking at Forum issues on slowness, I am seriously having a rethink whether I should spend my energies on customization to use Zoho
Invisible fields
Hello, Despite all my efforts, the "billing address" and the field "delivery address" (original) do not want to appear in my module "address". I see them in my setup but not on the record. Thanks Sophie
Creating new contact from opportunity
Hi I can't load a new contact when loading an opportunity. The options is available however it will not allow it to be selected.
Error creating cases in Zoho Mobile CRM
When creating a case using the Zoho CRM mobile application, it will not allow you to save a new case with a blank email address. It says that email address is required. However, I confirmed that in the web version a new case can be created normally without an email address, and I also confirmed that this field is not required in the Cases Layout setup section.
Can't open page editor
I have an html page, and when I try to open the editor, the page hangs and never loads. The html pages still load, but I can't make changes to them. Anybody have any ideas? I have submitted to support already...
Cannot delete email
I recently got Zoho Email and I made a primary email. I then tried to remove it and it told me to contact my admin which was ME. Please fix this soon.
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