Outlook app not working for me
I'm using Outlook 2007 and downloaded the Outlook app. It doesn't seem to work, either in picking up my outlook calendar or allowing me to see the Zoho calendar. I thought I would be able to click on the app, sign in, and see my calendars -- is that correct? I'll look forward to your wisdom on all this.
Can't Send Mail via Thunderbird Client
When I try to send an email to someone via my Mozilla Thunderbird desktop client, it doesn't work. I always get this error message: "Login to server smtp.zoho.com failed". I know I have the correct password for my account as I can receive email perfectly fine; it's just the sending that's an issue. In addition to that, I also do have the newest version of Mozilla Thunderbird, so that's not an issue. Thanks.
Cannot pass an autonumber field from a report via an application button
I have a report for a table, for each record there is a button which triggers an application to send a field value to a form. If I set the field to autonumber (showing in the report) I get a null value. Setting the app to get the ID works. I really would like the autonumber field as I do not want the user to see the record ID in the report. Any help?
POP3-Server problems/down?
Hi, what's up with your POP3-Server. I allways get the error: "Service Unavailable" or the server timed out. Can you please check what's going on... THX Regards.
Update profile web page doesn't mark lists already subscribed
Update profile web page doesn't mark lists already subscribed. This is very inconvenient! It means we can't send out first email campaign this week. As this is key in communications and part of managing interest of our stakeholders. Thanks or advice how to configure (hopefully) or for a very quick fix. Thank you. We have chosen Zoho Campaigns and Zoho CRM combo for the good integration compared to integrations of other pure campaign services with other CRMs including Zoho CRM.
Can't add user, role, or profiles to manage security
I have a Standard Edition account. I do NOT see any of the menus or screens shown on these documentation pages Add Users or Creating Profiles or Field Permissions I do not even have Setup > Users & Permissions > XXX. as mentioned on all of those pages Under Setup > Manage Users, the + Add User button launches a form that only contains a field to enter email addresses. No invitation is ever sent to the email address. I've tried various addresses and checked spam/junk folders. In spite of never
Image size in views
I notice when customers download an app that has an image field in the View (report), the size of the image reverts back to it's original. In a View called Employees for example, users can upload images into the employee record and display them in the view. I set the view image size to 60x60 but when they download the app, the image field goes back to 100%. Since my customers don't have access to the code, can you propose a solution?
Remove User
How do I remove a user from ZohoRecruit? I have a junk user in this account and I need to remove it -- help!
Unable to send invitation for bonus mailbox
Dear Helper, whenever I try to invite someone for bonus mailbox for my domain (gdllava.com); it says: "You can start referring other domains only after you change the mx records of your domain" But I'm pointing to mx.zohomail.com and mx2.zohomail.com since yesterday. And I'm able to send/receive mails from exiting mail accounts. What's the problem? Please fix the issue and let me avail bonus mailbox at your earliest. Because if I can't create sufficient email accounts for this domain by tomorrow;
email forwarding not working
Hi, I recently signed up for three email accounts with a custom domain. They seem to be set up and receiving email but forwarding to gmail is not working. I confirmed forwarding from the gmail accounts, checked the spam folder, everything...no luck. Any other ideas?
Not receiving emails
Hi, we are group of 5 email addresses and we can't receive any! It's urgent... please help! Thank you. Yelissa
Unable to send emails to a domain pointed at zoho mail - Please help
I have one domain managed by zoho mail opiliorecruitment.co.uk and another domain using office365 opilio.co.uk It has been working for a long time, but today, I have been unable to send emails from opilio.co.uk users to opiliorecruitment.co.uk users. The mail is sent, but never arrives. Please can someone help urgently as this is disrupting our bsuiness Thanks Ben
Bulk Importing not working
The bulk import function is not working properly. I upload a file and it states that I can only import 1 row at a time? Is this because I'm using the "free" version?
Incoming e-mail is blocked
For some unkonwn reason my incomin e-mail in via ZOHO mail to CRM is blocked. I can't get through any e-mails from Gmail POP3 account. Need help urgently !!!! Error report is attached.
I can't receive emails
I can't receive emails. - trying to email account from a gmail account. flagswagdepot.com
one of my email account is blocked
I have one of my accounts blocked because of exceeding the email storage limit. Can someone help to unblock it as she had cleaned her email box now. Thanks in advance.
My mailbox doesn't work.
Hello, My mailbox doesn't work. Please advise. Regards Michel
Someone is using my e-mail for SPAM!!
I haven't had this e-mail account for too long and already I am getting notices of 'undeliverable' mail - which is showing that someone seems to be using my e-mail account for SPAMMING others!!! Is there anything that can be done about this? And, how can this happen? Thanks
Website Page Beta Job List Issue
On the new Website Page beta version if you load multiple Job Lists, but one of the Job Lists has no job openings in it, it makes it so it will not show any of the job lists below that which shouldn't happen.
All users on account has POP timeout error 0x8004210A
We have 20+ users on one domain who are all experiencing either the 'your account is locked' or "The operation timed out waiting for a response from the receiving (POP) server 0x8004210a." error messages so cannot receive emails. Can you please advise when this will be fixed as your service status site seems to think everything is ok. Domain: proptech.aero Thanks
Pretty serious issue related to searching emails
...Frankly...I hope this has not been occurring previously or there may be many many emails I have missed....I hope I am just discovering this now because it is just NOW happening. Here is the situation: When I go back to organize my emails, I will do a search which is like the following: Sender = bruce or Sender = adam or Sender = craig or Sender = eric or Sender = heather or To = bruce or To = adam or To = craig or To = eric or To = heather and then in the additional options, I will set a specific
Shared users names dont show up
When i go to share users to my application creator seems to be glitching and not showing the user names on people it is shared to. You can see in the picture below what I mean. This seems to be happening when more than 8 users are shared to a view. Please fix this! Also is there a way to add users to a private group so users cant see other users in the group?
Card Reader
On an iPhone I'm not seeing the ability to add a dash to a phone number
Adding to Picklist Dynamically Clears Current Input Data When Editing
Hi! I think I have found a bug. But I would like your help diagnosing. I have a form where I add to a picklist dynamically using ui.add. All works just as expected. But when I go in to edit he form and I have that same script to add to the picklist dynamically, it clears the previously selected value. Example: FORM Location: Produce Product: Apple I have a form that adds to the "Product" picklist dynamically. When submitted the data written is as above. But when I go to edit the form and I have a
Zoho Mail in Blackberry - duplicate incoming emails
Hi. We have an issue after we setup the pop settings in a Blackberry Z10. We are getting all the incoming emails twice and also all the emails to the account cliffwalker@zoho.com. We want the emails to the account cliff@cliffwalker.co.uk and one incoming email. The settings are all ok. Email: cliff@cliffwalker.co.uk; server: pop.zoho.com: port 995; SSL - yes. Outgoing; server, smtp.zoho.com; port 465, SSL - yes. We need help ASAP. Thanks. Lorena
Notes updates for Accounts and Contacts using Google Browser
I seem to be having a problem when trying to enter a new note for a Contact or Account where the note doesn't appear to save. This problem seems to be associated with my Google Browser (my default browser). When I go into IE8 the problem does not exist. It also show that although it appears that I am not saving the note in Google it is actually being saved as I have multiple entries with the same note.
Candidate form
Good Day I added an item to the candidate form but it does not display on the applicant side. I republished everything but it does not seem to update.
New Import Errors for Currency
A client reports that in the last two weeks, they get errors when importing currency data. This was not the case earlier than two weeks ago. They now have to convert all currency data in Excel to number columns. So was something changed that we were not informed of? Cheers, John Whitney
Rows will not delete from tables
Is anyone else having trouble deleting rows from tables?
Completed task bug
Hi. I have a task list with multiple tasks associated with it. If one of those tasks is marked as completed it is removed from the task list. If I click completed tasks I would expect to see the task I have just set as complete to appear there. However, It only appears in the completed tasks lists once the entire list is completed. Hope that makes sense and a fix can be developed soon. - Luke.
zoho email bouncing back messages
I get this message, and have for over a week, and haven't gotten a response from customer service: On Jun 3, 2014 11:39 PM, "Mail Delivery Subsystem"
E-mail Outage Zoho NOT responding to Emergency Tickets
Zoho e-mail service has been very patchy throughout this week ( 2 June 2014 to 5 June 2014). This has been a problem despite the claim that the service has been fixed last week. We are having incoming and outgoing server outages across all our accounts. However, to make matters worse we have submitted an Emergency ticket and 24 hours later we have had no answer and no solution. As a paying customer of Zoho Mail and other Zoho products we find this behaviour to be contemptible. Please address the
Outgoing Mail Blocked
What is the daily email limit? My outgoing Mail has been blocked.. chris@bodyskinsoul.com thanks
all email in the Spam folder
Hi, emails sent from form on website always end up in the "Spam" folder as I solve this problem?? This site is here http://www.adifferentrome.com/a-different-rome-contact.html when a user fills out the form to email a part info@adifferentrome.com but ends up in the "Spam" ....
enter data
I have created a survey and have unlocked all the restrictions however, when someone tries to open the survey to enter data, the message 'this survey is closed' . Please help
Zoho Calender fails at Chrome
I could't run Calender, tasks, links and notes since last two days. I don't have any problem with mail and persons but when I click on others I got fail screen. Can anyone help me on that?
Not Receiving Email!!
Whenever I send an email to my zoho account I get the following error: "Delivery to the following recipient failed permanently: webmaster@newashkenazminyan.org." I need a solution as soon as possible so I can receive mail.
Overall Slow Connection
Our business doesn't use the email services that Zoho provides. However we do use the CRM quite extensively and recently we've been noticing an extreme slow down in overall connection speeds. Is there any particular cause of this and is this issue being addressed? We feel that it shouldn't take 15-20 seconds of loading time for every click on every link within the CRM. Please advise, Thanks! -MCPS
IMAP connection issue starting at 10 am yesterday. Corruption of headers and file sizes, timeouts.
Hi! I noticed since 10 am yesterday that there may be some issues with the IMAP connection. I have made sure I have all the latest patches for my software (using Outlook and Android) and used three different computers to verify and confirm the issue. I can connect to the IMAP and SMTP servers. I can also send email. I can also use WebMail as an alternative (which I did all day in hopes the issue would be resolved by now) Symptoms: - Wrong header data is being downloaded in some cases (Android was
Emails not being sent
Hi When I create a new request from within the support web portal on behalf of a customer, they do not receive an email to say a request has been created. Also, if someone sends an email to our support email address, it arrives as a request, but the customer doesn't receive a confirmation email. This was previously working as I have many test emails. If I comment or reply to a request, the emails go out fine so it's not an 'email' problem. Can you advise? Many thanks
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