Missing confirmation for 'Delete' Button click in Spam and Trash Folder
Zoho Team, When you select a few messages in Spam and Trash folder and click the delete button the 'Permanently Deleted' confirmation does not appear. ---- Deepak Vasudevan http://thamizhththendral.blogspot.com/
Script Builder Deleting Parentheses and Throwing Error
In free flow, I type this and save it without any errors: Changing to script-builder it deletes the parentheses and throws an error: In Criteria left expression is of type STRING and right expression is of type BOOLEAN and the operator + is not valid If I fix it in script building and then go back to free flow, it again deletes the parenthesis. ZC must have some additional error-checking when switching between the two edit modes that should be analyzed and fixed. Cheers, John Whitney
Data records missing - just 2 remain
I have entered data over the last few months on student details. All of a sudden, now all I see is just 2 records. I have no idea where all the other entries have gone? Is there an option to restore or access this data? Please help.
Date-time "daysBetween" is not being recognized.
The compiler isn't recognizing the method anymore. daysBetween(today,today.addDay(3)); throws up the error: Error at line number : 1 Not able to find 'daysBetween' function -Varun.
WHY CAN'T I PASTE? December 8, 2013
Numerous times I've tried to paste a link (or some other text data) into an email I'm composing (I'm on android - desktop) but I get nothing. I searched through the forums and saw this was a problem 6 years ago. Please, at least tell me there's a ridiculously simple workaround for this dealbreaker issue. Thanks.
No Acces after new security thingi
Heya, when I loggend in on Friday some new security option came up and I had to enter my phone #. Thought this was a one time thing. Now I get a SMS whenever I log in! In addition I cant acces my account anymore with Outlook. How do I disbable this nonsense? Thanks already a lot in advance!
Contact address update affecting next contact on the list.
When I update a contact's address details, the next contact inherits the same address info eventhough it is for a different company ????? I create a list of contacts by applying a filter ( > Feb 1, 2013). I then edit one of the contacts on the list. I then lookup the company so that the address details will be populated in my contact. After I save and go back to my list I notice that the next contact has also inherited the same address details eventhough its company name is different. I have screen
WebForm Submission Contact Creation Not Creating Contacts
I have built a webform that submits user information into the cases module. I have also embedded this form on our website and the form submission is working perfectly. The Issue: I have the "Enable Contact Creation" option checked and when a new webform is submitted a corresponding contact is not also being created. Secondly, if I submit a request via a test user that already exists in the CRM, the cases are not being related to the existing contact. URL of the form: http://www.naturalsplendor.com/contact-us/
WebForm submissions
I have built a webform that submits user information into the cases module. I have also embedded this form on our website and the form submission is working perfectly. The Issue: I have the "Enable Contact Creation" option checked and when a new webform is submitted a corresponding contact is not also being created. Secondly, if I submit a request via a test user that already exists in the CRM, the cases are not being related to the existing contact.
Can't send email
All of a sudden I click on a potential, then click on send mail and I get a dark screen? I can't send email? todd@mspexcellence.com
On User Input error, evaluating STRING
I have a subform that has on user input coding that is supposed to auto fill the a majority of the form. When I use the form on its on it works perfectly. When I use it through the main form the sub-form gives this error. I understand where the error is occurring I'm just not sure what is wrong with it. Especially when it works find on the main page.
cannot sent and recieved within domain
I just set up new domain. I test sent and recieved mail to gmail. It is working well. But when i test to sent mail to user with in new domain. It did not work. Please help
Zoho CRM for Google is not responding
When I click Authenticate Google Contacts it takes me to the Google acceptance page as it should. However, once I click accept, I do not get the Sync Contact / Sync Options page, but rather I am returned to the Authenticate Google Contacts page. Help please? Is there an issue in Zoho that is causing this? Thanks.
Mail account blocked
Hi, I can not send e-mail, Outgoing blocked. Please unblock. Account is info@lakortedeisaporipersi.com Thanks
Outgoing Blocked.
Hi, i got this message "Your Outgoing has been blocked and you will be unable to send emails". Please unblock. email: efb@efb.ind.br Thanks.
Layouts not matching up
I've made a number of custom fields and created a layout for each of my leads, contacts, and prospects. The issue I'm having is that when I uploaded my database I had the First Name and Last Name separate, and my layout reflects this. The CRM seems to be automatically combining the first and last names into one field, the Lead Name, Contact Name, or Prospect Name. I do NOT want this to occur. How do I keep the first and last names in 2 separate fields, as I have in my layouts? Thank you for your
Can not send e-mail
Hi, I can not send e-mail, Outgoing blocked. Please unblock. thais [at] efb.ind.br
What's Going on?
All admin names are now numbers Example: creator.zoho.com/824604 I'd report this in the bug tracker, but I'm no longer granted access
Outgoing mail blocked.
Hi, 1 of our users got his Outgoing mail blocked. Please unblock it. We are sending christmas cards to our contacts/clients. That´s why we are sending a lot of e-mails. How can we prevent it from happening again ? User: efb [at] efb.ind.br Thanks
Republish Application doesn't seem to work properly
Hi, I'm working on an app in my account and have regularly been 'republishing' it to my client's account. The problem is, it doesn't seem to republish correctly. I will supply the application details in an email. I thought I'd post on the forum to see if anyone else has the same experience. cheers, Jeremy
Invited User - You don't have permission to access Zoho Docs
I have invited a User to my organization from one of my Client's. However on clicking to accept the invitation and setting log-in password, they receive the message: "You don't have permission to access Zoho Docs" Any thoughts as to how I can resolve? Thanks
Google Apps User field select list displays no users
1.Creating a new creator app/form. 2. Drag Gapp fields to form and select user name and another with ID 3. Run application, no users or ids show in the select list? Looks like creator can not get to the google users? Is there something i missed in the configuration?
Google Apps menu from Zoho CRM will not show
I have linked my Google apps account with Zoho, however, from the Zoho menu, "setup/apps & add-ons/google apps" all I get is a "loading" notification. I can not select any option from the menu, as there is none. What is the issue or solution?
All systems suddenly not working - cannot input data
Hi, We have just had something happen across all of our Zoho applications which is preventing us from updating a field. It appears that the drop fields are now not passing data back to the scripts. This suddenly started at around 12 GMT today across all our applications which are all independent of each other suggesting something at the back end has gone wrong. Thanks
Unblock Outgoing Email
Please a client email has been blocked because the daily bounce limits was exceeded. Kindly unblock. Email ID - info@edulandschools.com
I can't seem to get the ZohoCRM ActiveX Plugin to install.
I went to this page: https://www.zoho.com/crm/help/office/install-plug-in-for-microsoft-office.html and followed every step, and each seemed to complete properly. But when I go to the webpage in Internet Explorer, and try to do a mail merge, Microsoft Word is greyed out, only ZohoWriter is selectable. And when I check the Manage Add-ons in Internet Explorer, there is no zohoCRM.Activex plugin. However, on a separate computer on which everything is working fine, there IS such a plugin in IE (under
Pie Chart & Unknown Value
My charts used to show the amount of fields that were unknown or blank (in underlying data). When i do a pie chart or similar the "unknown" field is highlighted at the side but there are no "unknowns" appearing on my pie chart - see attached pie chart unknowns in that chart should make up 75% of the chart. Thanks joe
some salesorders module field are not displayed in output pdf/mail based on customized inventory template
I have this inventory template (the red fields are not displayed, some of them are there only for debug purposes) and the output preview is like this: So how is easy to see all product related fields retrieved from SalesOrders table are not displayed Any suggestion, please!
Checkmarks in Contacts continually reset
When I go through my Contacts checkmarking the persons that I want to send an email to, after a minute or so, all or almost all of my checkmarks are erased. Whenever I try again, the same thing happens. Windows 7, IE 8 Thank you
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Hello, Is it possible to unblock the email info@1totaltech.info? Also, if it possible to raise the 10 bounce minimum so the email address does not get blocked in the future? We send out a newsletter about once a month to 100 to 200 persons and any of the bounces are deleted from the list. Thank you for your help, Scott
Empty Rows
Many of my worksheets consist of approx 120 - 150 rows. However, most worksheet somehow have additional rows, up to 2500.I tried everything I could think of to get rid of those additional row, but I cannot get rid of them. How do I do it please? Best regards Hans
Account Blocked - Your Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit [ Bounce count=10 ]
Please can you unlock my account? It has been blocked for the following reason: "Your Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit [ Bounce count=10 ] " Please can you also increase the amount of returned emails I can get before I am blocked? This starting to be a regular thing. Thanks
Logo Missing from invoice pdf
Hi, starting about an hour ago, invoices are missing logos when exported as pdf or printed. Logo appears to be OK in settings area.
ZOHO Creator Mobile app issues
Been using the mobile app for android 4.0 and higher device and on Apple's IOS 7 and higher devices. Everything seems good so far with exception of a few bugs. When searching or going back to another view on android the app will go non responsive and then ask to force close. I have seen this several times on 5 different android 4.0 and higher devices. On IOS 7 the only issue is when trying to view records in a calendar format, the app will force close immediately, have tried this on I phone 4's through
problem with ios app
It happens all the time. When i close task in web client, it's not become closed in ios app.... What can I do? After i close task second time in ios app, i look logs -- in logs it is closed twice...
Formula fields do not work
I have been trying to get a formula field working but it just doesn't work... not even if I place 5*2 it does not return anything at all. I thought the bug might be in my account so I created a new account to make another test, but I got the same result. Any ideas?
Mobile Sync Calendar Events dublicated (Android/Samsung)
Hello! Last weeks I sometimes had calendar items twice, since when syncing, zoho created a dublicate entry for every event. Since yesterday it's even worse: on every sync, the event is dublicated. So I get hundrets of copies on each event and hundrets of reminder emails. There must be some incompatiblity between android exchange sync and ZOHO since the last days. Is there any information about that? All the best Jan
Bugs in Zoho Pulse
Hi All, I decided to make some movies to help explain my issues in Zoho Pulse. The biggest issue is that i can't invite people to our network. Does anyone else have the following issues, or am I the only one? Maybe it's because I am using a mac? Zoho Pulse not inviting users to our network. Zoho Pulse Following users don't match active users? Zoho Pulse not allowing embedding in forums - Works in wiki. Zoho Pulse iPhone app doesn't allow viewing of Wikis Given most of our staff are on the go and
Gaining back control of our zoho support portal
Dear Team We had set up an account for Zoho support where I was set as main admin, But recently some ex-employees who had admin access have remved our access to support portal, now wecannot zoho support portal. These Ex-employees had left but unfortunatelt their accounts were not deactivated onsame day thats why this incident happened. Please let us know procedure by which we can take back contraol of our zoho support protal.
Error with Drop Down selections - form fails to write to Database
Hi, We have an error occurring that is to do with drop down selections in forms. 48 hours ago we believe someone in zoho changed some generic settings on the forms. When "Allow Other Options" is now selected for a drop-down the form fails and does not allow the data to be written back to the database. We know it is to do with the the "Allow Other Options" as without this ticked the drop-downs work. It is occurring across all of our applications so we believe it is system wide and is not something
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