New MacBook Air and Excessive IMAP use
I an not very computer literate, so please be patient. I just got a new MacBook Air and tried to set up the mail program on the computer. I copied my settings from my email account on my old MacBook Pro, and at first everything seemed fine, then I started getting hundreds of emails (and I am not exaggerating) in my new computer email. At one point there were over 10,000! There were a lot of repeats, because I do not have anywhere near that many emails in my Zoho account, and many I had trashed.
No events showing in public month view for Nov 5 to Nov 30
Everything was fine this morning. Now all events in my public view from November 5th to the end of the month are gone. They're still in my private calendar. December is OK.
Tuesday misspelled in repeating events
A really simple fix: corrrect "tiesday" to Tuesday in the template for repeating events
reply is broken for IE 11 on Windows 8.1
I just upgraded my OS from Windows 8 to 8.1 Now the email reply feature is broken in Internet Explorer 11. The original text is no longer quoted in the reply. There is no problem with Chrome Version 30.0. Thanks, David
Date Format not reflecting setting
Hello ! We are devellopers and working on Creator. Let me explaine the problem.. We build a function in Creator that receive from CRM with a webhook the moment a field as been modified. when we work into Creator the Date Format is : dd-mm-yyyy hh:mm:ss The date we receive from CRM is : yyyy-mm-dd h:mm:ss a but the bigger problem is that the time zone in CRM is set to -5 east for Montreal (where we are) the same thing as creator !!! but the time we receive from CRM is 4hour later than Creator !!!!
Mail Outgoing blocked
Please help me unblock this account asap: User : sales@sncbeauty.com Details :Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit [ Bounce count=11 ] Thank you
Dropbox Error While Processing
Hi there, I love the new integration with dropbox. It's a fantastic way for a cloud business to attach files and keep info up to date from anywhere. However, just today I noticed an error message when I try and save an attachment to dropbox. Here is a picture: It says "error while processing". Any idea what the problem is? Thank you.
Please fix Zoho Invoice so the browser back button works as expected
Right now I always jump to my dashboard/home when I hit the back button. It's a bit frustrating.
Sales Report & Customer Payment report does not work if imported
Hello, I've learned from your support that the transactions that has taken place in Zoho Books will be only reflected in the sales report. The same goes to the Payments received reports which will reflect only the payments that has been recorded in the system. If you import these data, running these reports will return nothing. This is indeed a show stopper, otherwise why the import function? I hope this can be fixed as all the data is already there. Thanks.
Unicode support error on invoice
I used the BTC/Baht symbol for my currency and it is not rendered on PDF output of an invoice.
Zoho mail blocked
Dear Zoho, My outgoing email has been blocked. Please could you unblock it. Many thanks, Chris James
Payment Problem
Today 03-11-2013 I have made the payment of $24 but still it shows "Your subscription has expired, to continue using Zoho Books please upgrade your subscription."
Recurring Task in project template
Hi, I create some recurring tasks in my project template. Then, when I create a project by using this template, Zoho Project doesn't copy the recurring options. It automatically assigns this configuration for each copied recurring task : Frequency : none Each : 1 Occurence : 2 Could you fix this issue? Thx
email alerts not working
i've set up the workflow rule & added the email template. It's a simple rule that should send an alert when a new lead is created. I've tested not having any criteria and having criteria and neither have worked. How can I fix it? thanks
Server rejects sign in
I exceeded my sent mail usage a couple of days ago and since then Outlook tells me that the SMTP server is rejecting my sign in. I appreciate any help you can give, Denise
How can I have de Mapping process developed from Top Solutions
Dear sirs , We contacted the very ZOHO . Due to communication problems we are facing , we believe it is a matter of culture and languages . We understand your dissatisfaction in the meet Luis and do not intend to cause problems . We bought a program that does not know how to use . We have no manual and can not know why some things . Request for internal decision that you send us MAPPING PROCESS FOR IMPLEMENTING THE ZOHO and Macroprocess developed by you and paid by our company where we will see
Persistant Problems with ZC Groups
1. I cannot delete a member from a group: I'm the account owner! 2. I cannot add one of my domain users to a group. In fact, it shows none of my users!
have to refresh our Zoho web page
Since one week, We got problems when we add or modify a Contact or Account information. For example, we add a new contact. After to have saved, we are blocked. We must refresh our screen to go further.
Formulas for Custom Fields
I created a custom field entitled Expiration Date using the below formula (which worked perfectly adding a date that is 30 days after the Create Date): Datepart(Adddate(${Leads.Created Time},30,'DAY')). I would like to have Leads expire within 30 days if the no of employees field is <=200 employees and within 90 days if the no of employees field is >=200 employees. I would appreciate any assistance that you can provide.
Blocked Outgoing Emails
Emailed have been blocked from hannahmatthews@proptech.aero. Can you please release asap?
Cannot reach smtp.zoho.com
Hi. I am trying to setup Sparrow mail app (Mac) to use zoho SMTP. I use the free lite version of zoho mail suite. I am constantly having error connecting to smtp.zoho.com (from Indonesia), imap.zoho.com works well and I can receive email but I can't send email. Attached is the setting that I use, according to the settings page. I have double checked the password.
Google Apps Users
Help! I have an application I started building back in January. I've come back to update it, however the GoogleApps Users function is not updating to my current USERS. Many have left, and need off my list and many need to be added... How do I update this field?
Zoho calendar not syncing on iPhone
I have zoho calendar & email on my iPhone and iPad. The calendar is not syncing on my iPhone, but it works fine on my iPad. No issues with mail on either device. I have tried deleting from both and only installing on iPhone but it still doesn't work. iPad running 7.0.2 (have not upgraded yet) iPhone running 7.0.3 I am thinking this an issue with the newest version of iOS but need it to work. I have set it up with Microsoft exchange server settings using msync.zoho.com Please advise
Formula Field not updating
I've deleted and re-created a formula field several different ways and each time the formula field does not update when creating a new lead. To get the field to update, you must create the lead, then re-open the lead and edit one of the fields associated with the formula. This is an error in Zoho.
Domain validation link not appearing
I have added the CNAME record to my domain as required. But when I click on the status icon for my domain on the Zoho Control Panel/Domains page, it is taking me to my Zoho mail inbox. Has my domain verified OK? (the icon on the Control Panel/Domain page was a warning triangle. If it hasn't verified OK, how do I do this because I am not getting a verify button to click on.
e-mail blocked due to bounce count
hi, there, i have a total of 1,391 opt-in e-mail newsletter subsribers that i want to communicate with. it has been a very long time since i sent out any e-mail news to my subscribers. i sent out a few e-mails today, but then my outgoing mail got blocked due to exceeding the bounce number (email.list[at]splashgearusa[dot]com). yes, it's true i will need to clean up my list and remove invalid e-mail addresses, but i still have over 1,100 subscribers that i need to send out my current newsletter.
New auto-hide dashboard's horizontal scroll-bar doesn't load always.
Steps to reproduce: 1. Create as many forms as it would take to exceed the 3-column listing on the auto-hide dashboard, such that a horizontal scroll-bar would be required to reach all forms. 2. Logout and login (or just open a new tab). 3. Go to the "Forms" tab in the auto-hide Dashboard menu. The horizontal scroll doesn't appear. However, when you navigate to other tabs ("Pages" or "Reports") and return to the "Forms" tab, the scroll bar starts to appear. The problem occurs consistently. -Varun.
Cannot edit user info after typo in email
I've just registered an account and am doing a set-up. I made 1 administrative account and named it rdi@institutedevelop.com and a user expert@institutedevelop.com. Then I wanted to edit the first one. I edited the fields and then made a typo : I entered di@institutedevelop.com into field "Email address" (missed the firs `r`). After that I can't make any edits to this user , in my broswer console I see that each time I click OK, POST https://mail.zoho.com/cpanel/orguser.do responds with a 404, edits
Winter time change
Dear team, Last Sunday, many countries (but USA) have switched to winter time. This means that these countries (including most of Europe) had their clocks adjusted to have one hour less. I have my CRM based on Mexico time. This country has also switched to winter time. However, this does not seem to be taken into account by your system: I am receiving my scheduled reports one hour earlier. I bet that same issue is arising for reminders. Could you please take a look and adjust? The planet is not centered
Records missing from XML API Response
There appears to be an issue with some records missing from the XML API response. https://crm.zoho.com/crm/private/xml/Potentials/getRecords?authtoken=xxxxxxxxxxxxxx&scope=crmapi&selectColumns=Potentials(Potential%20Name,Job%20Code,Stage,Closing%20Date,Amount,Third%20Party%20Costs,Days%20Sold,Days%20Subcontracted,Potential%20Owner,Expected%20Revenue)&newFormat=2&fromIndex=1&toIndex=500 As you can see the only restriction being set is the number of records. I only get 201 returned, so it's no where
Problem to add comments
I'm having trouble adding comments to any function of Zoho Crm. Please if you could contact me and let me know what is the problem. Thank you.
Field Names Don't Match in Leads Form
In the Fields List the field is named "Last Name" (Screenshot 1: attached). In the Leads Layout it is also named "Last Name" (Screenshot 2: attached), however in the final leads form after the info has been entered and saved as a new lead, the "Last Name" field is now appearing as "Lead Name" (Screenshot 3: attached). This has caused some confusion amongst our sales team. Can you help rectify this? The "Last Name" field is not editable in the fields list so I'm not sure why it's converting to "Lead
Signing in through MS Outlook
Hi there, I can't sign in to ZoHo through MS Outlook using the Addin function. It keeps telling me to " please sepecify a valid email address and password. I have tried the following to fix this: 1) Uninstall and reinstall the app. 2) Changed password. 3) Used another laptop. It works then. I guess it's something in my laptop config. Any suggestions? Tim
Erratic Formatting and Editing Issues
First of all, I love Zoho and have been using Zoho Sheet primarily over the past year or two. I recently began using Zoho Writer more regularly and am having some issues that don't seem to be resolving themselves. I've tried reloading, signing out and signing in again, even using a different computer, and none of it seems to help. The problems are: Text from the end of the document will copy and overlay on the beginning of the document, remaining there even when I close the current document.
Keywords used in HTML Page disallows saving it but with an irrelevant message.
If a variable is named after a keyword (like say "count") in the HTML page, the save fails with an error message that asks the developer to contact the support. A relevant error message would be beneficial. (more relevant the better. if the parser can report use of a keyword, even better) -Varun Yagain.
Wrong account problem
Hi There, Hope you are well I have just merged my Zoho invoices into Zoho books and the invoice data appears to be pulling through correctly. However it seems I have two accounts set up. I'm not sure how this happened , it may have been an account I tried to set up over a year ago. The problem is that all the data has transferred into my a 'trial' account rather that the 'paid' account...this includes all my bank details. This is the account which I'm paying for monthly subscription has no data..
The Function To Add New Apps To Zoho Side Bar Is Not Working
Adding apps to the Zoho side bar Is now having difficulties. When New apps are added and you use them It will leave the Zoho page blank and no apps will load I have tried making 3 different apps today. But the results are still the same and the app I had before those 3 I made still works (But the app I had made is from a really long time ago. before the style of Zoho Show was changed). The attachment Is A view of what happens when I load any of the apps I made.
SENT mail folder not Updated for the last 7 days
Hi, I'v been using Zoho mail in my iPhone without problems for the last 7 months, but suddenly, I have a synchro problem: When I send and email form zoho web (@belolafy.es), I cannot see it in my zoho sent mail folder in my iphone. When I send and email form my iphone, I cannot see it in zoho web (desktop) I have re-installed my zoho email account in my iphone three times and I always get the same problem. I enclose photos on my setup. I would appreciate y our help. We are really happy with the service
Is it possible to make reconciliations with customers in zoho books?
Is it possible to make reconciliations with customers in zoho books?
Cannot Use Filters! Help please!
Hi, I just recently realized you could use filters two weeks ago (yes, yes, n00b, I know.) and immediately set up several. In the middle, my computer froze. I restarted, and then tried to access Filters again, only to find I couldn't. Every other settings option shows up, but when I try to get to Filters keeps saying Loading... and never shows up, no matter how many hours I wait. Help, please?
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