Upload script file types
Hi there, We are using Zoho Recruit and recently decided to let applicants upload in a videopitch besides their CV on our embedded zoho application form. I did this by creating a (mandatory) upload field called "Videopitch", which seems to work fine: the attachment paperclip shows me a downloadable file. This seems to work fine for .avi and .zip files, but not always for .mov, .mp4, .wmv, .flv and .3gp. The embedded form doesn't give a confirmation message, nor an error message, but just disappears
Problem with totals on pivot table
Hi I working on this report https://reports.zoho.com/ZDBDataSheetView.cc?OBJID=839514000000116806&STANDALONE=true&ZDB_THEME_NAME=blue&REMTOOLBAR=true&INCLUDETITLE=true&INCLUDEDESC=true But I got a problem with the totals for each IPS according to the number of CASOS. If I do it manually, I got 62 casos for Centro Medico and 49 for Fundación but the PIVOT TABLE show a total of 41 for the first one and 29 for the second one. I need your help sorting this out. Thanks
outgoing email repeatedly blocked
I hit "reply all" to one group email from my baseball team and now my outgoing email keeps getting blocked; then unblocked; then blocked again! What can I do to use my email normally. I am not a spammer! Thanks, TGilbert
my email tem[aates disappeared
my email templates disappeared
Incoming email blocked
Hello: my daughter sent me several photos of her wedding and now my incoming email has been blocked. I have deleted all these photos but I still cannot receive messages. Is is possible to unblock my account please? David
553 relaying disallowed problem
Hi guys! Since yesterday I've been having this problem. As far as I can see from the previous topics, you should fix this from your side. Please assist.
Similar to another table function problems
I am using reports and I am wanting to apply all the same reports I made for one table to a new table. I use the "similar to another table" function and I have had several issues in making this work. 1. Only some of the charts are copied which I thought was related to category labels but after changing them to match about half of the charts still do not copy. 2. It seems like any chart that uses a aggregate equation on the y axis changes so that the y axis is a count of the x axis. 3. The color
My outgoing email blocked
I would like to release my outgoing Blockage on sales@unicointernational.com I had to email list of my suppliers and there has been a few return emails blocked it, Thank you
Not Logging Phone Calls Anymore
About a week ago, the app on my phone stopped logging the phone calls I was making. Tried deleting and reinstalling and still didn't work. Anyone else have the same problem?
Production BUG:web to lead downtime!
Our web to lead isn't working! Google Adwords says 4-5 leads have come to our website which has the ZOHO CRM Web to lead form. If we test the form it seems to work but no leads are getting recording in ZOHO nor is the notification of leads coming to the designated end user! This problem is atleast 24 hour old now!
I cannot add blank hostname for MX records
Hi I have registered a domain with Asiahost.cc. but sadly it failed to accept blank/@ as hostname for MX records. Their support said that it should be given a name, cannot leave blank. Please advice, thanks in advance.
Unexplainable search behavior
If I do a search for "HDR" I get 9 accounts that match. If I search for HDR Omaha, I get one account that matches, and that account does not appear in the "HDR" search. Why would a search that should produce a subset of another search show files that weren't in the original?
Google Chrome issue with Enterprise CRM Pulse (new) web tab
Team, The new Pulse application does not load correctly in Chrome when accessing it through the CRM web tab system. All other Zoho apps open correctly in the CRM web tab. When selecting the Pulse tab in Web tabs, it kicks out of the CRM platform and goes directly to the Pulse portal.
Only one dashboard component visible visible when using Chrome
I have a problem with some Zoho CRM customers only seeing one component on a dashboard where there are four components ie Potential Dashboard, Cases etc. The problem only occurs with Google Chrome. IE and Safari are ok
Can't receive mail - Relaying disallowed error with PHPMailer
I'm trying to set up a contact form for one of my clients. I am using PHPMailer for that effect. I can send mails from the zoho email account easily but when I try to send an email to the zoho account, i get this error: SMTP -> FROM SERVER:553 Relaying disallowed SMTP -> ERROR: DATA not accepted from server: 553 Relaying disallowed What I am trying to do is to send an email to my zoho account ("info@asianaservices.com") with the form data entered by the user as the body. The PHP code I'm using
Zoho Viewing
Not sure why but in my google chrome browser, i can't see the charts correctly on my dashboard. You may need to work on that. The boxes are just blank.
New users not receiving email from Zoho
Morning, We have just set up some new users but none have received the confirmation from Zoho. We have checked our Exchange server and it has not received any emails from Zoho relating to this (although we have received an email confirming our purchase). Can someone advise me what to do (I don't want to use alternative email addresses). We have re-issued invites and got a meesage saying the invites have been successfully sent. Thanks JML
Your Mail Outgoing blocked. Reason :Daily Mail Count Exceeds Limit [Mail Count=255]
Hi my mails are blocked with the below error...: Your Mail Outgoing blocked. Reason :Daily Mail Count Exceeds Limit [Mail Count=255] Vijay.websense@zoho.com
disable subform
I have a CHANGE HISTORY subform on my TELCO ORDER FORM at https://creator.zoho.com/essistmgmt/form/1696/scriptbuilder/ I have disabled the subform disable CHANGE_HISTORY; I want users to see the CHANGE_HISTORY but not modify it However, when I tested it, users can Add New rows & delete rows. How can I prevent them from doing that but still see the change history?
404 - Not Found and SSL Certificate Errors After Custom URL
We are ZOHO Support users, and just setup a custom domain URL. Now anytime we try to access Support (our employees and admins logging in) we are faced with 404 - Not Found error messages. For example, when typing support.zoho.com and logged into our account, it will automatically forward to: https://support.ourdomainame.com/support/ourusername/ShowHomePage.do and display: 404 - Not Found Further, because it is forwarding to zoho.com, we get a support.zoho.com ssl_error_bad_cert_domain error in browsers
Unexplainable search behavior
If I do a search for "HDR" I get 9 accounts that match. If I search for HDR Omaha, I get one account that matches, and that account does not appear in the "HDR" search. Why would a search that should produce a subset of another search show files that weren't in the original?
Cannot modify application URL
By default, the application is accessible at a location identified by a URL like: http://creator.zoho.com/[USERNAME]/[APPNAME] Now, the application was created using the above [USERNAME] which is points to a person. We'd really like to share URL that contain our company's name. Here is what we were offered as an alternative: 1. Create a new user, recreate the application using DS EXPORT-IMPORT. 2. Transfer the application along with the data using instruction at: http://kbase.creator.zoho.com/general/publishing-applications-to-another-account
Next URL feature is not working.
When accessed using the URL http://creator.zoho.com/[USERNAME]/[APPNAME], the Next URL upon logging out works absolutely fine. But we've converted the primary account to a domain account, added a sub-domain to point to ZC. So when I use the URL http://[MYSUBDOMAIN].[MYDOMAIN].COM/[USERNAME]/[APPNAME], the Next URL upon logging out is NOT working. -Varun.
html script performance
I've seen several old posts about poor html view performance with complex code. My html view has 1550 lines of code - i suppose that qualifies. The first time the view loads, it takes around 30 seconds. After that, with any change in parameters (it's in an iframe to display data based on dropdown criteria), it's near instant with no performance issues. Any ideas what's going on that first time, and if there's anything I can do to pre-cache it or whatever it's doing? All the posts I found were
Dashboard list job status to candidate
When i close a job, the dashboard list the status "Recruiter updated candidate status to Closed.
I bought additional license but it was not delivered
I bought additional license just a few minutes ago but when I tried to add a user, I am still getting the error message (see attached file). After that purchase I am expecting to have a total of 2 Zoho CRM license at hand. Here's my payment details: Payment ID: RP0000159108PP1 Payment Date: 06/16/2013 Email: randall.pena@propertyguide.ph Edition: Old Professional Amount Charged: $11.60 Hoping for your prompt reply. Thanks, Randall Pena
Solutions not saving
I am having problems saving solutions. I have created a new solution which has text and slides copied from a Word document, which I have removed all formatting from. I click the save button but when I go back into the solution only the first few paragraphs and first couple of slides are saved. I have tried editing the text and the changes are also not saving.
Unable to receive emails but can send them
I set up an account using my domain name. I can send emails but emails sent to me are not being received. I sent a test message from a different account to this one and received the error message pasted below. >> This is the mail system at host smtprelay02.b.hostedemail.com. I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. For further assistance, please send mail to postmaster. If you do so, please include this problem report.
Incorrect date/time when syncing calendar via Mobile Sync
hi guys, i recently installed mobile sync on iphone (IOS 6.1.2) and it set the incorrect date/time on the calendar event. i set a calendar event on zoho web calendar i press the calendar sync in outlook 2007 and the event that i created has synced correctly with the date/time however the event appeared in the iphone with the incorrect date/time both zoho web, my desktop and iphone is set to GMT +10 (sydney). can you please help to resolve this? kind regards daniel
Web form - Validation is not happening
Hi I have created a Web-Form to capture leads like e-mail,firstname etc. Also successfully integrated it with my site. However User can enter any junk value in field of e-mail, name etc. I am sure, basic validation on most frequently used field will help lots of existing zoho clients. Raxit
"Invitees" in Activity are not linked to Contacts
Hi there, I am currently evaluating Zoho CRM for a customer of mine and am really happy with many aspects of it. What puzzles me, however, is that invitees in an activity are not being linked to the actual contact records. Instead, invitees just show up as "dead" text. This creates major inconvenience in case you want to quickly jump from an activity to a related contact. Am I missing something here? Is there an easier way to accomplish a relationship between an activity and a contact? Thanks a lot
Error 12152
Dear Sir/Madam, I am creating a database on Zoho creator which involves scripting different variables to result in an action i.e. if someone selects yes/no, then an e-mail will be sent. However, everytime I try to script, the page says "please wait" for minutes, whereupon it gives an "unknown 12152 error". I am unable to access the script and continue developing the database. I have tried deleting my browsing history/cookies etc. and accessing the database via Firefox but to no avail. I am currently
CV uploaded cannot see/ search
I cannot find the CV I uploaded named Yetendra, but my colleague can see from his account. Can you help me troubleshoot this? Thanks. Jacqueline
Projects List Page Blank
Went to go use Projects when I access the portal page it starts with the "Get started by creating your first Project", but when I enter in a Project Name and Project Overview and then click Add Project it flashes a message above the Project Name very quickly. I ended up having to to a video screen capture to see what the message was to view it and it states that "You have already created 1 active project(s) as per your Free plan!". I can't seem to find the active project so I'm currently stuck.
Cant change bar colors if large number of bars in bar chart...
I am trying to customize the colors of a bar graph using Zoho Reports and I have found that on two of my bar graphs that have approximately 10 bars I am unable to select the "click to change the color" button. I see the bubble pop up with "click to change the color" but when I click nothing happens. Nothing happens when I select change legend colors as well. Both graphs have a variable in the color field on the edit settings graph tab. Is there anyway to work around this so that I can modify these
RegEx for Numbers
This script should report "good" but is failing. I need a function that tests if a string starts with a number. string test() { street = "12 yadda"; if (!(street.matches("^\d+"))) { yo = "bad"; } else { yo = "good"; } return yo; } Ref: http://stackoverflow.com/questions/6372318/c-sharp-string-starts-with-a-number-regex Cheers, John Whitney
Script stops working, can't make changes
Hi, I have set up a lightweight learning management system for an educational initiative. In the attendance form, there is script in the On User Input block of one of the fields, that automatically populates several other fields with data when called. This has been working fine for several months, but this morning the script seems to suddenly have stopped working and fields are no longer automatically populated. I can't think of anything that could have triggered this as I haven't made any changes
Zoho CRM notes not showing
When I type a note in a crm record, and click on SAVE, it does not show up in the list of notes. I have tried refreshing the page but it is not working. Please respond ASAP
scripts for multiple select has stopped working
As i have seen reported. all of my scripts that need to fetch date and populate a multiselect field DO NOT WORK and have caused some forms to go INVISIBLE. of course ZERO response from zoho. PLEASE ZOHO HELP. PLEASE
Reports come up blank
Many of my reports will be running fine one day the next when I click on a dashboard graph to look at the report detail or even just run a report that I know has data in it, the report will show no data. Need to some help to get this to stop.
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