Web to Lead not working
As of today 2/25/13, my web lead integration has stopped working. The return URL is being called, but the Customer email is not being sent and the lead entry is not being made. Has something changed?
Can't duplicate my app nor upload .ds file
I'm trying to duplicate my "Christmas for Kids" application. I tried saving the script for the app, made the changes, but now I can't find a way to upload it. I have shared the application for support. Please advise. Rick
Credit Card Details Update Malfunction
can't add new CC details Whenever I change the mo nth date for my new CC details it takes me back to the previous page - using chrome. Can therefor add new CC details and can't pay. Very Odd Any thoughts?
There is 2 contacts in the same CRM but they do not match !
It is in the title : There is 2 contacts in the same CRM but they do not match ! I turn to the forum to try to get help. I ask the regular way. Without answer, I turn to the escalading demand. Same : no proper answer… Zoho seems full of promises but so many flaws. This one is very interesting : Within the Zoho CRM, there is 2 different contact lists. That's great, but the trouble is that they don't match… One has got 7 contacts and the other has got 200 and that are not even the same contacts…!
There is difference in results of YEARFRAC formula
There is difference between Zoho Sheet and Microsoft Product in results of YEARFRAC formula. You can download a test file from this site(http://plugtest.opendocsociety.org/doku.php?id=scenarios:20100415:yearfrac) and result is this(http://www.slideshare.net/slideshow/embed_code/16726545?startSlide=30). I do not know which one is right but there is difference.
Unable to delete an user from Zoho Mail
I am trying to delete an user from Zoho Mail control panel. But it gives me a 'Permission Denied' error. Kindly help. ---- Deepak Vasudevan http://thamizhththendral.blogspot.com/ http://www.linkedin.com/in/deepakvasudevan
Virus Scanner Exception Needed
When I forward an attachment carrying a virus, kindly give exceptions to select addresses. Say I should be able to forward to Antivirus Teams for further analysis of the same. Examples are: scan@virustotal.com Symantec Antivirus Research Team (could not recall the email address. The web address is http://www.symantec.com/security_response/submitsamples.jsp) ---- Deepak Vasudevan http://thamizhththendral.blogspot.com/ http://www.linkedin.com/in/deepakvasudevan
iFrame not scaling in Internet Explorer
Hi there, I've noticed an issue while embedding Zoho Reports iFrames. When i embed an iframe it works the way it should in all major browsers, except for Internet Explorer (9). The issue: when you load the page with the iframe, the content inside the iframe normally resizes to fit the iframe. This doesnt work in IE however. At first i thought it had something to do with my HTML code, but by now im confident that's not the problem. Because the iframe's content doesnt resize itself, some content is
IMAP SMTP server cannot be reached from outlook
Both I and a colleague can not download email via the IMAP SMTP server. My colleagues address is grant@gvbconsulting.co.uk and mine is simon@gvbconsulting.co.uk. It was working on Monday and nothing has changed at our end. Please can you check our accounts your end. Thanks Simon
Payment Option
Hi, I use zoho invoice software in italy, we use different tipe of payment like bank receipt or bank transfer (in italian: ricevuta bancaria e bonifico bancario) it's possible to add these voice in the payment option selection?
Can't create NEW TEMPLATE
Hi i can't create new template and can't resized tables in customize mode
API Calls on a Combined View
Hello Zoho Guru's, I have a Zoho "Combined View" where I have a couple of related fields showing. The view works great! Problem: Here is the problem, when I call that view via the API, those "Related Fields" do not show up. - Is this a bug? - Can it be fixed? - Is there a hack? Thanks!
Outgoing E-Mails are being blocked.
Hi Zoho, My Outgoing E-Mails are being blocked, is there a way to unblock them. I will go in and clean up my address book as I have just converted over from Hotmail.com/Outlook.com.
problem with inserting lead via api
I am following the instructions given here... http://www.zoho.com/crm/help/api/insertrecords.html I am a little confused because this document says to post the parameters... but some of the examples show urls with query strings feeding the parameters. Which parts of the request go into the body and which go into the querystring specifically? at the moment i am trying to post all the parameters to body with the required fields... here is the request (censoring my authtoken): newFormat=1&authtoken[CENSORED]&scope=crmapi&xmlData=%3CLeads%3E%3Crow%20no%3D%221%22%3E%3CFL%20val%3D%22Lead%20Source%22%3EWeb%20Download%3C%2FFL%3E%3CFL%20val%3D%22First%20Name%22%3ETest%3C%2FFL%3E%3CFL%20val%3D%22Last%20Name%22%3EUser%3C%2FFL%3E%3CFL%20val%3D%22Email%22%3Etesting%40testing.com%3C%2FFL%3E%3CFL%20val%3D%22Phone%22%3E1234567890%3C%2FFL%3E%3C%2Frow%3E%3C%2FLeads%3E
Event Object
By the title of an event I am getting the following html exposed code pop up next to the name. <a class='link' id='ownerName_id' href='/crm/Security.do?actionName=viewUser&userId=784653000000059001'>Jeff</a><input type='hidden' id='entity_name' name='entity_name' value="Power Point"> <a class='link pL15' href='javascript:void(null)' onclick=newShowLookUp('ownerName','ownerId','AssignedTo:*','ownername','fromentityview','','','784653000000012723','null','','784653000000002647')><span class='smalledit'>Change</span></a>
Task Due Dates not available
Starting this morning, 2/21/13 @ 8am, I have not been able to assign due dates to tasks. This has not been a problem until today, I need this fixed ASAP. Any help/advice is greatly appreciated!
Zoho reports dashboards
Is anyone else using Zoho reports dashboard feature and having problems with info not migrating over from Zoho CRM? the individual reports have the data but the dashboard does not. I need to know ASAP if there is a problem/fix for this feature
Zoho CRM Editing Fields, Industry
Hello. I just signed up and things look good so far. I'm entering in some new leads. I custom edited the Lead Source drop down choices to include a new choice. That went fine. But in the Industry drop down choices, I added something, and it is not appearing. When I go back into the Setup>Account Settings>Fields List>Industry to double check, my new entry appears there. But in the Create Lead interface, it's not showing up. Please see attachment.
No possability to change the candidate status
I can not change the status of a candidate. I followed your instractions on the help system "How do I change the status of an associated candidate?" but there is no possibility to do step 4: "Click on Edit icon and select the status from drop-down list." Regards Michael Walser
Invoice problems
I'm having trouble with the invoices: I created two templates -- one for when I'm billing hourly and one for projects that have a fixed fee. There is a pull-down menu that should allow me to switch between templates at will, but nothing happens when I select it. See photo. On the interface seen in the above photo, there is no way to edit either the client contact information nor the Project Name. Yet, when the invoice gets created these two items are blank. See below. Finally, we have a problem
Can't open or edit Notes created with Notes gadget
I can create Notes, but then I can't view them or edit them. All I can do is delete them. Is this gadget just something that's not really developed yet?
No RSS option in Export Data
Hello, in my application Cafe Nanny I cannot see an RSS option in 'Export Data.' I have shared the application with support. Thank you
Unable to upgrade our account. Speedlane and support do not answer
Hi, We are facing the old problem again: can't upgrade our account after downgrading. We get this error: "Tag 'insert' can't insert page '/jsp/common/PlanAccount.jsp'. Check if it exists. null " A wrote two support requests and put two speedlane requests. Nobody has answered or called. Could you please help. Thank you.
Problem adding statistical formula [UPDATED]
UPDATE: I was able to see the entire popup using Mozilla Firefox and then Zooming out the screen. However my only option in the left panel is just the "Add Aggregate Function" Hi! I would like to report this incident. I cannot add an statistical formula, probably because there is a field that I need to fill in above the popup. I cannot scroll up and down to see what are the choices. I just see this exact screen (at the bottom) and I cannot view whether there is an option to "Add Statistical Formula"
Multible Request owner with the same name
Our Zoho support now have 3 Request owner with the same name. There used to be no problem, but on 18 Feb. 2013 the Request owner list have 2 extra name. There have not been created any extra users. The uses have gain admin privileged, but that is the only thing. These a separated uses (with the same name), when a request get assigned to one of the uses wiht the same name it dos't show up on the other supports (with the same name) request liste. also some time a comment is posted on a support request,
UI problems on small screens
Hi, I am afraid that the recent change in UI causes problems for small screens. Mine is 1024x600, and the browser takes some height (I use Chrome), but even in full screen mode it is cramped at best. The UI doesn't fit, so the top row of options (preferences and the like) is invisible and thus unclickable. The toggle to make this row disappear is gone, by the way - I always used that. Of course I always minimise the chat bar (it would be nice to have that as a preference ). The tabs and buttons
Currency for Estonia is wrong
Hi! From the beginning of 01.01.2011 Estonia is using euro (EUR, €) as their official currency. Estonian kroon (EEK, kr) is not in use anymore. More information on this: http://euro.eesti.ee/EU/Prod/Euroveeb/application/controllers/handleSessions4049.html?lang=en&oid=7500 Please fix this Zoho as well. Regards, Urmas
Erratic availability of email templates
I am having trouble with the email templates. I have several set-up on our free version of Zoho along with the sample one that came with Zoho. For the last week I have been experiencing sporadic results. Sometimes the only one that w ill pop up as usable is the sample one. Other times I may get one or both of the ones I have defined. But only very, very rarely am I getting all three available at the same time. Why? Landra Adams
Synchronization issue with Mobile Edition
Hi, it seems that I have issues when working from web-based Zoho CRM and iPhone/iPad app. The issue is that when I enter some data in one, it cannot be found in the other. Specifically - I have created an event in iPhone app, added a note for it and saved. When I look in the web-based app. I can see the person, the event, but CANNOT see the note. I cannot find it anywhere on the web !! The other way around - I have created an opportunity in web-based version, linked it with company and contact person.
Cannot see a project template created on 18 February 2013
Paul Hawkins (user name: paulhawkins@mergecointernational created a project template on 18th February in Zoho Projects. When he logged on today, the template had disappeared. Can you please investigate and get back to me asap. Regards Rosanna Hawkins (rosannahawkins@mergecointernational.com or telephone +61 2 9547 3330)
problem with translations in FRENCH
There is a problem with accents in the French translation version : Example : Also, there's a problem with your forms : instead of "City" or "town" there's only "State" (Etat) ... and there aren't any States in France.
Problem with Header and footnotes in a .doc
Hi, I am just testing Zoho doc for my company (doc storage and sharing) I have up loaded one doc (word) with a header designed as a 3 columns and 2 lines minispreadsheet; the foot notes includes our logo When I open this doc within Zoho the layout of both Header and footnotes have disappeared as well as the logo Any solution or suggestions ? Thanks in advance JM from France
Outgoing mail blocked
I was unaware of the size limit and sent off a lot of pictures yesterday, now I've been blocked from sending. Would you please unblock me? @clgardner
How to export over 5000 candidates
I wish to export over 10,000 candidates, How can I do this? the system seems to have a limit of 5,000
How to send 10,000 emails
I wish to send email to all candidates to inform shortlisted ones and thank unsuccessful ones for their efforts. I expect to have over 10,000 candidates, how can I send up to 10,000 emails at once considering your daily limit is 250?
Emails display mixed fonts
When I send an email using Zoho Mail, the recipient sees multiple fonts display.
Spam filter no longer working
My spam filter used to work perfectly, until yesterday. I've gotten about 15-20 spam emails both yesterday and so far today sent to my inbox that shouldn't have. It is now catching spam about 50% of the time. Has anyone else had this problem recently? I haven't changed any settings and my spam filter IS enabled, so I don't understand why this is happening. It's very annoying and I'd like to find out why and get it fixed.
Dependency Picklist Not Working
Hi, i think that "field dependencies" feature is having some kind of problem. My Parent Field is "Área em que é ESPECIALISTA* and "Conhecimentos e competências é que é especialista:" is the Child Field. But its now working. Please go here and select the "TESTE" job ad. And you wil see that nothing happens, parent field does not filter the childs that appear avaiable. https://recruit.zoho.com/ats/Portal.na?digest=WpE.RGzoN734eQqe1fYch0HRI0OEjgCI4B1F.pChCXE-
New User Sign Up Confusion...
First of all the sign up system is very cumbersome, making a user sign up with Zoho to access My projects. Any plans on changing that like you did for Zoho Support? Because of that, we do not use the "Client Access" feature. Aside from being cumbersome, there's confusing prompts in the process. 1. The welcome email that goes out gives an Email Address and Password 2. The welcome page you are directed to asks for a Username and Password. Never does it say that the username is the email. 3.
Can't submit a request at the portal
Dear ZOHO Support Team, I have created 2 fields for Request Module and set them as mandatory. After that my client cannot submit a request through the portal, when click save at Submit a Request page, it stays in the page and don’t create a new request. Could you help me? Did I set something wrong? Thanks,
Next Page