Trial & Subscription Issue - Managing Users Zoho Books
Hi, We have an issue. My business partner and myself trialed Zoho Books on the free trial. This trial only allowed 1 person per organisation which essentially meant that we had 2 trials running simultaneously. We have since decided to subcribe to Zoho Books. I managed it from my trial (i.e. I upgraded) and invited him and our other business partner. We have noticed a few issues: 1. Neither he or the other person that I invited can see their names in the drop down menu in the Timesheets area for
No way to find my pictures
I made some tests, containing a few pictures. Now, when my students make the test, they don't see the pictures anymore. What's going wrong?
Rendering Exceptions in time sheet overview
In the https://invoice.zoho.com/view/ZB_Main/ZB_Timesheet/ZB_TimesheetTableView_VWrapper the column with status shows .Rendering exceptions. on every line. Now I can't see which line is invoiced or not yet. Please fix or give work around.
"rendering exception" error
At the time sheet overview page (Rooster in Dutch) the Status list changed in "[Rendering exeptions]" on all items. So it's not possible to see if time spent is invoiced or not. Please repair or instruct!
Trying to login using uploadfromdb.bat
I am not able to login using my account. It says 2012/07/05 14:59:07 IST:logging into https://accounts.zoho.com 2012/07/05 14:59:08 IST:java.net.UnknownHostException: accounts.zoho.com at java.net.PlainSocketImpl.connect(Unknown Source) at java.net.SocksSocketImpl.connect(Unknown Source) at java.net.Socket.connect(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.<init>(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketFactoryImpl.createSocket(Unknown
App closes when editing date in past event (iPad app)
I have duplicated this several times connected to wifi or not. If I try to edit details or change past date to a future date in the events tab, as soon as I choose the date & hit save, the app shuts down. No information is saved when app is opened back up.
Schedule - Pdf using wrong page orientation
Hi - I created a couple of reports that look good when I exported as pdf. I set them up as landscape . The issue that I have is when I set up a schedule that distribute them via email. Pdfs are sent as portrait and they look odd. Does anybody know how to make Schedule use the correct page settings for pdfs? thanks
Calendar date picker closes new Task or Milestone without saving
I am trying to set up my first Project and I was able create an initial Task and Milestone, but now when I try to create new ones, as soon as I click on a date in either the Start or End calendar the dialog box disappears and nothing saved. I am using the latest Chrome browser (it reports its version as 22.0.1229.91 beta-m) Everything else seems to be working fine. I have a free account while I kick the tires and see what this product can do. Can't I have more than task or milestone?
Can you unblock my account and help me fix a problem that says spam?
My email id is dshankar@elclabs.com. Also, I am getting a notice that is preventing me from sending an email out. Can you assist here: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. <Email Address> Error, ERROR_CODE :554, ERROR_CODE :5.7.1 The message from (<my email address>) with the subject of (RE: Updates to the Specification) matches a profile the Internet community
Issues
Can't associate a Candidate with more than one job.
Leads being "automatically" re-assigned to other owners
Hi It seems as if the system is automatically changing the lead owner. You can see in the snapshot below that Nicole was working on the lead. There is no history showing that the lead was manually changed to Bronwyn but as below shows, Bronwyn was suddenly the lead owner and we had to change it back to Nicole. Please could someone troubleshoot this problem for me - it is going to cause many issues if it persists. Thank you.
Problem with the new crm-analytic app in zoho crm
Hi, i can't connect my zoho crm-analytic app with zoho reports. i know the way how to conncet under "apis and add ons" but, it dosent connect with zoho reports ...i just see "loading" for ages... any ideas? cheers Amir
New plugin update does not save login information
I'm using the new beta Outlook Zoho plugin with Outlook 2003. My login information is not being saved from session to session even though I have the remember me box checked. I'm really not sure why a separate sign in is necessary at all, if I have Outlook open I want to be signed into the Zoho plugin.
Sub tasks are not appearing in Calender
All, Since the move to the new version of Zoho if I look at the calendar I can only see tasks assigned to a person, I no longer see any subtasks that are currently assigned to them. Is anyone else seeing this? If so is there any workaround/fixes?
Zoho mail and Thunderbird
I have been trying to configure Thunderbird to work with Zoho. I keep getting "password invalid" error. I have checked all settings as per discussions found on this forum. I know the password IS valid because it is a new account. Please advise
Search application
When I go to the search application and type any criteria no results come back
ActiveSync Delete Problem
I am currently using ActiveSync on my Sony Ericsson Arc S with Android 2.3.4 If I delete an email from my device, it correctly deletes it from my webmail and outlook. However, if I delete an email from my webmail or outlook, it is not removed from my device. Is this a device issue or a known bug?
ZC system crash
My customers can't get quotes, can't make bookings. We can not invoke functions because we now get script errors. Error mesaages appear such as "Error in executing IF rule" and "Error in executing ELSE block" or when a customer tries to make a quote they get "Error occured please contact application owner' Urgent attention required Mark Australia
PayPal partial payment notification
The 'Payment successful' message that you get from paypal after making a partial payment is incorrect. The amount shown as 'Amount Paid' is the invoice total instead of the actual paid amount. This causes confusion. The amount ACTUALLY paid in the above scenario was $1.00. It should say Amount Paid: $1.00
Report Links Not Deleting
I created a report named test pull in my zoho creator application. I have since deleted the report, yet it is still showing the link on my shortcuts bar when I "access the application". This is understandably distarcting as I am concerned if / when I decide to upgrade to the pay for version that any reports I build and subsequently delete will remain as a choice and clutter my toolbar. Please help!!
blocked
Hi ya, I replied to an email that had 75 Cc attached, I now receive the message "Unable to send message;Reason:554 5.1.8 Sender Address Blocked" I take it I need my account to be unblocked. Can you help please? msbunyan@zoho.com
Layouts are not saved!
When I modify the layouts (Settings->Customization->Layouts) then layout doesn't get saved. I can move them around and once I click on save everything gets mixed again. Any idea why? Kian
Cannot subscribe to CRM events.
None of the events on this weeks schedule came over to the calendar. I unsubscribed from the calendar and tried to resubscribe. This generates the error message, "no events found". There are events for both leads and contacts.
"New" - New Task Tab
When creating a new task (ie under potential) a small pop-up bubble is shown when I click new task, with the basic information to be created and then subsequent pop-ups for more information. I understand how this could be helpful to some users and even in some cases for myself, but please put a link on that bar that takes me to the full task input screen. We put a lot of detailed info in our tasks. This change is very frustrating.
Problemas al seleccionar fecha de entrevista
Cuando intento seleccionar la fecha de la entrevista en el cuadro de fechas, este desconfigura y no permite seleccionar la fecha. y no la presenta en el formato seleccionado en la configuración como dd/mm/aa
Search feature not working on Chrome - New Bug
Can't click into the search field anymore. Using Firefox until a fix is made.
Bug: Using Firefox, Converting Lead hangs if you click options to add or create new account / contact
Firefox Version 15.0.1
Not possible to convert lead to contact incl. creating case and link to campaign !
Hello, Actually, it seems not longer possible to convert a lead to contact incl. creating case and link to campaign ! Once I submit the conversion, the page is empty and the browser hangs for hours. So I checked without linking a campaign, but creating a case. It took about a minute to display the contact resulting from the conversion. What looks like the half eternity. But the account and case have been created. Linking to campaign manually worked too... Regards Christian
ZohoCRM and ZohoCRM mobile quirks
I have two quirks I am trying to work out When I am in my ZohoCRM email and use "add-to" to create a "task" that task is not shown in my ZohoCRM or on ZohoCRM mobile. The task shows in the "task" area of Zoho Business. Why? When I add a calendar appt in ZohoCRM mobile that appt does not show or sync with ZohoCRM calendar. It shows on Zoho Calendar. Why? Why are task and calendar not sync'ed with CRM. This is a basic feature that when not working correctly causes lost information Thanks Nolan
Changing email alias ...
zMail Team, Is there a way we can change the email alias without ditching the account itself? Just like we have in GMX? ---- Deepak Vasudevan http://thamizhththendral.blogspot.com/ http://www.linkedin.com/in/deepakvasudevan
Burst of spam in my zMail
Dear zMail Team, I have been little sporadic in accessing my zMail however I do maintain it as an important lookup point and repo. I am observing a burst of spam in my Inbox without the spam engine intervening. Can you help me recover my mailbox from receiving so much spam and fortify it? If you need to access to my mailbox, I do honor your request whole-heartedly to support Zoho's initiative in providing a world-class cloud service. ---- Deepak Vasudevan http://thamizhththendral.blogspot.com/ http://www.linkedin.com/in/deepakvasudevan
Problem with Weekly Timesheet view
If you notice in the attached screenshot showing the times reported by my team, times for September 24th are missing even though it says it is a weekly view showing last week (September 24, 2012 to September 30, 2012). So even though time sheet inputs for 5 days should be displayed, only 4 days are displayed! To display time submitted by my team for September 24th, I have to go to the "Last Month" view and manually add up times for those five days. Am I missing something? Any ideas?
Big problem with published jobs
Seems to be there was an update and now all job postings are published with HTML tags, links doesn`t work etc.
Difference from function not working
I've got some data in my Zoho report and I've tried showing data as a difference of a column - but the function does not seem to be working. I double checked and the data is in the correct format (it's a positive number) Any idea why the difference function couldn't be working? Thanks.
Problem with Free-flow script view in IE
I'm using IE 9.08 and just today have had a problem with the free-flow script view. The font used to render the script (and the numbers to the left of the script) make the script unreadable -- they are all symbols. When I view the script in script builder, all is fine. This problem arises for both views and forms. The problem just appeared today. It does not show up in Chrome. As I said, the problem doesn't appear in the ScriptBilder, just in the free-flow script. What font is being used
Auto responder email sent straight to spam
Hi, I'm using web to lead and then sending an auto responder to the lead. When testing, these auto responder, emails are getting sent straight to my gmail junk mail. They have the following message on them: Be careful with this message. It appears to have been forged and did not originate from your account. Is there a way to send these emails through my smtp server, or to otherwise stop this? It's not worth sending the emails if they just go to junk. Thanks James
Hide/Show Function Not Working
I have implemented the simple hide/show function on my form to achieve a simple outcome. I want to hide fieldA on load so I have added to the On Load Diluge Editor hide fieldA; I want to show fieldA when fieldB which is a radio box has the option "Yes" selected. I have therefore add to fieldA the following on user input script: if (input.fieldB == "Yes") { show fieldA; } else { hide fieldA; } For the life of me I can not get the simple function to work. Very frustrating. The form doesn't
CUSTOMER NAME
I GENERATED INVOICE BUT CUSTOMER NAME IS NOT COMING ON INVOICES
Access into system
My employee clicked by mistake on the 'SIGN UP' button rather than the 'SIGN IN'. Now she does not have access to the sign in creen. How can we fix this ? RSM
Is the new interface a step back?
Hi It may be a coincidence, but since switching over to the new interface, I have many problems: - The links from B-001 INDEX to the individual sheets don't work. When clicking on a bird, I get the comment that the server has problems - Many cells which should be merged, have been split - When I want to open a document, it doesn't list all documents in alphabetical order like the sidebar used to do - The filter doesn't work I don't know where to go from here, the whole bird register is unusable and
Next Page