Not getting replies to requests sent to ZOHO!!!
Hello. I've sent several messages to Zoho about some issues and things we need cleared up that have been sent through the Zoho Help System. I have not gotten ANY replies back in regards to anything. While these questions may not be a major priority, it is COMPLETELY UNNACCEPTABLE to ignore these requests. If a customer asks a question, they should get at least a response back!!! Please respond to why our questions are being ignored!
Will not import data from google doc or allow me to cut and paste that data
Hi - I have successfully been able to create a new form previously by importing data from a spreadsheet. Tonight when I am trying this I select the document I want - press next and it says loading and then does nothing. Same thing when I try and cut and paste info as an alternative - select paste and no entry is made. Thanks Kendra
Forum reports image size too large
I have created a forum using Zoho Business, and am trying to insert a jpg image into a post, which is 88 KB in size. Each time I try to insert the image I get a message saying: The size of the attachment exceeds the permitted limit. Kindly contact the portal admin for further help! I am not adding the image as an attachment, but simply clicking the Insert Image icon on the forum toolbar, so I don't think the attachment size settings should have an affect, but if it does, the settings for attachments
Rich text editor button icon positioning
Lately in Chrome, the RTE is displaying button icons in strange places. Cheers, John Whitney ZOHO Creator Developer
Who should own a new record?
I've been working with the Zoho API for a number of months now and believe that this is a basic design flaw that needs to be addressed. I could be wrong, but think that it warrants some discussion. I'm the administrator for my companies Zoho account. I am the only one who has an authentication token. All requests/responses with Zoho use my token. Some questions: 1. When I create a new task on a Lead, who should this task be assigned to? A) The Lead Owner? B) Me (as the owner of the authentication
Where is the START button to log call time?
We have been using the START button extensively and it's not available in the new log a call pop over. Also the popover is so small that it's hard to take notes plus it scrolls within the popover which scrolls within the page. It's not convenient to use. Please enable an option to get back to the full page for tasks and logging calls.
Problems with sever connection
Now able to get into zoho but still getting the message that the connection to the server lost and to open the file again, do so same message. This happens every time I try to load the sheet. Have logged on using the same computer and a different persons login, this works fine (opens in a new window) Have tried as myself on different computers, connection lost retry message. (reloads on the same page) As the author of the sheet I would like to be able to get access as myself and not have to use
Resolution of pdf export files is too blurry for professional business use
When you present a report to a client, it must look sharp, crisp, and stunning. Zoho Reports produces a blurry something which I would never dare to show to a client without undermining my credibility. Please, do something about this. Thanks Joachim
Mail notifications on task changes to task creator
(sorry for bad english) I understand, that mail notifications comes to task creator, but only after creating. I want to receive messages of all tasks changes, if tasks created by me, even if i am not task owner. Business practice: task owners are my subordinate, and i want to control them in real-time, at least know about any "movements" of my team. How do I achieve this?
New rules in formating the phone number ?
Hello, I just discovered that you modified your post processing formating of the phone numbers. Since new, there is no way to get the phone number with international format with a + before the country code. When I enter +33 x xx xx xx xx it will be automatically saved as 33 x xx xx xx xx. By editing the single field it displays the + char but once the entire lead display is refreshed, no trace of the +. It has been removed. So once again, you corrupt the integrity of the datas I'm entering into
Confirmation email for payment covering several invoices
Hi, If I receive a single payment from a client covering several invoices, and apply that payment from the Customer Details page, the confirmation email that gets sent out only references one of the invoices (via the %InvoiceNumber% placeholder). Really where the single payment is applied to multiple invoices the %InvoiceNumber% placeholder needs to return the list of all relevant invoices, otherwise the email is confusing. I hope that this can be fixed soon! Mark
Linking information from two forms together
I have two forms: One is a database, and one is from the Autumn term. If I add a person to the Autumn term, I want to be able to view this in the database as well, I want the class they have enrolled for & their booking number I have entered under the Autumn Term Form, to come up automatically in the Database view. Is this possible & if so, how can I link this? Help!
BUG: Dependency View incorrectly places milestone durations
Hi I have seen that if create a milestone to start on, for example, October 1st and end on October 19th the duration bar on the dependency view runs from 2nd October to the 20th. This is wrong as the dates are out by 1 day. paul
Outlook 2010 64 Bit Plugin
I have installed the plugin for my 64 bit version of Outlook 2010. The plugin is shown in the add ins section of the help file, but I cannot activate it. An error message is shown (attached) Help would be appreciated!!
better page titles of zoho recruit
I open 10-15 candidates at a time in my browser, but I cant distinguish between the various tabs because all read 'Zoho Recruit'. The title of these pages could have been more intuitive
Sending Email to AOL Mail accounts
For whatever reason emails that I have been sending from a POP3 account that I have configured on Zoho have not been going through to AOL mail. I have been using Zoho for about two weeks and this problem only cropped up yesterday. To the best of my knowledge my mail is going through to other domains, but I am obviously concerned as I am relying on it. Just looking for a little help/advice.
Converted Leads Creating Two opportunities
Starting last week sometime, we're seeing that when we create opportunities as we convert Leads to Accounts (we call them opportunities... can't remember what the original Zoho term is) they are often being created twice as opposed to once. Any idea why this may be?
i have problem whit import contacs
export all contact groups that had formed the organization, create personal groups and now want to import but the system tells me that there is an error and to try later, I have been a week trying but still the same problem. Therefore I request help me because I have very, very important contacts. regards
New UI - Export Filtered Records Missing
I've been using the new UI for a couple of days. We needed to export to a spreadsheet only some filtered records and the surprise was that the option was missing from the menu. Is the option gone for good? What's the propose method for exporting filtered records? Thanks.
Users on my domain cannot use Sites
I've just set up Mailhosting for my domain. I have enabled all the apps for the first user, and he can use Docs, Sheet, Writer, Creator, but not Sites. Sites appears in his Apps drop-down menu, but he gets a message saying: Access denied, Insufficient privileges to create a site. Contact account administrator. But I can't see an entry for Sites in the list of apps to enable. Where is this please? I've checked that I can use Sites myself.
Creator support not replying to emails
I have not received any email replies to the last four emails I have sent to support with the following subject lines: 01-Aug: "new calendar view - suggested improvements" - with follow ups on 04-Sep and 06-Sep. 27-Aug: "date filter options not sorted chronologically" - with follow up on 06-Sep. 07-Sep: "view record modal window too wide for browser window" 18 hours ago: "duplicate column/field showing in preview screen in view edit mode" I no longer require responses to #1 and #2 as these issues
Paypal Gateway setup suddenly not recognized (urgent)
Hello, suddenly when I try to email an invoice now I get this message: Payment gateways have not been set up yet. Please set up a payment gateway for online payments or remove the online payment link in the body of this email. We have been using paypal as default payment gateway for zoho invoice for the past 6 months and never had a problem before. Your fast response on the matter is greatly appreciated
553 Relaying disallowed Only when sending to AOL
We set up a company email last week and let it propagate across the web. After Almost a week, we are still getting the 553 error when sending to any @aol.com address. Please advise.
add members is impossible
Hellowhen I try to add a member (email and message), zoho sheet send this message : What's the problem ???? Thanks
Problem with "save as" feature
Need help! As I understand version 3 the "save as" feature is the only way to save a document--I cannot find a "save" feature. This is problematic for published documents. After editing a document, even when saving under the same name, I find that I must go through the process of re-publishing the document (with the new link) otherwise the existing links which have been distributed to others will link to the pre-saved version of the document.
Please explain on these arbitrary Credit Card charges by Zoho
Look - I know this is a private account issue, and ideally shouldn't be on a public forum. But if Zoho has nothing to hide, I'm sure they wont mind. I just got my credit card statement -and almost fell down when I saw the many charges from Zoho. I am pasting below. Can someone from Zoho PLEASE elaborate? 30 Jul Zoho Corporation 925-9249500 CA 278.61 U.S. Dollar 33.00 - What is this for? 06 Aug Zoho Corporation 925-9249500 CA 1 311.02 U.S. Dollar 156.00 - Subscription 13 Aug Avenues India Pvt Ltd.
http://contacts.zoho.com/ tries to load and stalls behind firewall
I have an Internet Explorer 8.0.6001.18702 browser behind a corporate firewall that I'm using at lunchtime to access my Zoho spreadsheet that helps me manage my banking. Alas, the status bar at the bottom that tells me when pages load gets stuck with a small blue progress bar that only is as complete as a simple vertical line. It last tells me it is trying to load from http://contacts.zoho.com/ I do not use the Contacts feature of Zoho at all, and do not need to. As a result of this aborted
Your search function is malfunction
Dear Support, Could you please help to to solve the issue ASAP. Nt: this is not the only search i did that has a problem. There is a few times already since the past 2 weeks or so. Best,
Style Based URL Embeded Views No Longer Working in HTML Views
On Friday the style base URL embedded views in my HTML view were working. Today they are not. I'm not able to determine the cause. Please look into it for me. Here is the link: https://creator.zoho.com/smspdd/bookings/#View:BookerAdm?Pdr=Monsanto&Yr=2012&Sls=Marty%20St.Denis I have opened edit access. Please let me know if you need anything else from me.
Excel plugin - Error occured while getting files from zoho
Hi, I am using Zoho UI and also the MS office plugin mainly to "sync" my local spreadsheets with the one on Zoho. While the online UI works fine, since today I got the error message from Excel zoho plugin when either trying to open from Zoho or Save As -> Error occured while getting files from zoho Then I must click OK and it opens the zoho docs windows (files from docs.zoho.com) but of course it's blank so useless. Any idea ? Thanks, Chris
Add the Year 2010 to Expense Tracker
Expense Tracker reports do not have the year option of 2010 in the Year Selection field!
Account is blocked.
Hi, When I try and send an email, I receive an error message that says Unable to send message;Reason:554 5.1.8 Sender Address Blocked. Can I get my account unblocked? Thanks! ryan@catholicmarriageprep.com
date filter options not sorted chronologically
I submitted this issue to support 10 days ago but have not had a reply so I am posting it here: When a date field filter is added to a view the filter drop-down list in the live mode does not display the monthly options in chronological order. For example: June 2011 July 2011 May 2011 etc
Of Course There are Issues!
Hello, Of course Zoho is having issues, as I explained in my analysis to Zoho eight months ago. Zoho products were based on Google API and if Google changes the API, Zoho Corp is equally effected. Google Docs has ceased operations! Therefore Writer, Show, and Sheets are well, possibly on its way out... at least for the Google borrowed API. Google Docs is now Google Drive which requires a Google Play and Google Wallet account. No tablet or mobile device has access to Google Play unless it has
Unable to send message; Reason: 554 5.1.8
Can someone please direct me on the most efficient means to get an email address unblocked? I tried submitting a request to Support but haven't heard back. Is there a link I can bookmark where I can send support issues to?
Error Executing the workflow ON_LOAD
Hi Good Afternoon. I have this app, [mfateammanager] when i try to enter data in a field or click on a respective category, i am getting this error. Could you please help? the system was working well. I haven't touched anything. I really need to recover this issue as soon as possible. This error occurred since you've updated your system Thanks
VLOOKUP issue - urgent
Sorry, but I have an issue with vlookup in french mode, it just doesn't work and it is urgent to use it. My end customer threatens to go to google spreadsheet if I don't fix it please come back to me regards Daniel
Corrupt zoho sheet file
I have a corrupted zoho sheet, is it possible to recover the data? sheet id 287757000000008005 file "loads" empty and indicates an error via the web browser.
Trouble in Uploading New Leads
I'm having trouble uploading my leads in Zoho. This was working before and now it's not. I'm currently using the Free Plan, could it that it has expired? Can somebody please help? Thanks, Karen
cant send email - IO error
sending from email module in crm. cant send any emails as a reply but can send the email if I initially compose it. thanks.
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