Hidden Fields not Updated
I have two distinct but related problems with hidden fields, one older (carried over from the old UI), and one newer (new UI): 1. The old one - I want to hide a formula field that I use to make a list (specifically, I extract the month from a birthday field, and make a list of birthdays by month). But if I hide it, the birthday month never gets calculated. Is there any way to get a hidden formula to update anyways? 2. The new one - The Probability field isn't updated anymore if it's hidden. This
Forecast Module Not working
In the new UI the forecast module doesn't seem to work at all. I have made a Q3 report and am having the following problems: A closed potential does not show as closed in the forecast Compute button doesn't work at all. Nor does the pipeline/commit/ work..Please make a fix ASAP.
Can't receive mails over pop3 / cert errors
Can't receive mails over pop3 because of certificate errors. Log from my thebat (voyager 4.1.11.1): 12/27/2011, 07:35:27: FETCH - receiving mail messages 12/27/2011, 07:35:29: FETCH - Initiating TLS handshake 12/27/2011, 07:35:35: FETCH - Certificate S/N: 40F93AAF9C695A16AE1AD5E91A22AE80, algorithm: RSA (2048 bits), issued from 9/12/2011 to 11/10/2013 11:59:59 PM, for 1 host(s): *.zoho.com. 12/27/2011, 07:35:35: FETCH - Owner: IN, Tamil Nadu, Chennai, ZOHO Corporation Private Limited, ZOHO, *.zoho.com.
Service Confirmation Link - changed from HOTMAIL service
Hi, I send to our subscriptors a link that allow to confirm data. People receive this link and clicking confirm that or data are right. The final parameters of link are: /zc_Header=dfalse/Numero=945 People that have HOTMAIL service receive the link in other format that is not clickable, HOTMAIL transform = in %3 so people cannot confirm data and we can't use our application. There's a solution? /zc_Header%3dfalse/Numero%3d945 Thanks Mic
Zoho CRM MOBILE has never worked for us
Hi, we reported this issue from our blackberry app, and never had it resolved. so we cancelled that license. Now today, I try to go here: https://mobile.zoho.com/crm and get the error: Unable to load Today's Tasks Any mobile says unable to load data for any of our users. Can you please look into this?
Version Glitch using Reminders
I have my subscription set up to give me pop-up reminders of tasks and events. The Pop-ups are appearing in the old UI format. When I click on the link in the pop-up it takes me to the corresponding record in the old UI. I don't like the old UI. Please correct this.
Sent mail showing up as read in destination folder
Hello, I'm a recent convert to Zoho. Some e-mails I've sent recently have shown as read in my correspondent's inboxes. So far I know this has happened when sending to people using addresses at chiark.greenend.org.uk. It may have happened with others - I'll let you know if it has. Apparently the problem is an RO header which has been attached to the e-mail at the Zoho end, and which some IMAP clients use as an internal marker of already having been read. The problem appears to be with the Zoho client
Can anybody use Google apps users integration succesfully now?
I have a problem with importing users from Google apps (Zoho projects Premium edition). There is no link for import in my account. Just now I have setup a test google apps domain and added Zoho projects through marketplace. There is no option to import user as well. It should look like in attach. Can anyone import users now?
"My Tasks" View
Not all of the tasks that are assigned to me are showing up in the "My Tasks" view. This has been confirmed by 2 of my co-workers. B
Zoho Creator should officially support WebKit browsers = Chrome and Safari in one effort
A strategic suggestion regarding browser support by Zoho Creator: SUPPORT THE WEBKIT BROWSER ENGINE Let's see, that'd take care of Google Chrome and Apple Safari browsers in one effort. Hmmm... those names, Google and Apple.... I've heard of them somewhere before. Maybe it makes sense to deliberately support their browsers that both use the same engine. One effort, two browsers supported. Is that too logical? Any thoughts? Oh, because WebKit isn't supported by Zoho Creator, the text in the Free
Assign a Contact to a Prospect-related Workflow Task
Why doesn't a Prospect's "Contact Name" get automatically assigned to a task that is created via a work flow rule? This would mean much less clicking around from the home screen to get the phone number and e-mail address to follow through with a task. It happens when you create a task from a Prospect's page, so it would make sense if it happened automatically too. Thanks!
Upload a document via email - broken
Hi, I've been experimenting with forwarding emails with attachments to the project email alias (<portal>_<projectstring> @document.zohoprojects.com) and they keep getting returned, saing there were no valid attachments found in the mail. I'm sending from Mail on the Mac (OS Lion) and the attachment was a 15k JPEG image. This seems like it should be a no-brainer, but it is not working... Any tips? thanks, clark
Functions Acting on a List
I have a function that operates on a string list input. I noticed that the script fails in the case of attempting to convert a string to a list inside the function request: my_app.MY_FUNCTION(string_item.toList()) or my_app.MY_FUNCTION({string_item}) To get this to work, I had to convert the string to a list outside the function: my_list = string_item.toList() my_app.MY_FUNCTION(my_list) John M. Whitney
Reports not updating
My reports aren't always updating when the information has changed. It will be working fine and then all of sudden, it won't update again. I have to create a new report to have the changes reflected. Is this a known issue? Am I doing something wrong?
Security Issue - Converting to employee
There seems to me a real security issue when a Candidate is converted to an employee. Firstly, I do not like the fact that the employee receives an email from Zoho Recruit on conversion, it should be from Zoho People. This email should also be editable to allow a company to put logo on it and maybe a welcome letter. I would argue that conceptually there is no need for an employee to have access to the recruit system anyway and the default status on conversion should be denied access, not interviewer.
Freeflow Script Issues in Chrome
When I'm at work, behind our corporate firewall and proxy server, I have issues with v16.x Chrome's freeflow script editor. Interestingly, this is not the case for IE. Part of the issue is rooted in the page css, where using Chrome's inspect element I found that by changing an opacity value to zero, the ghost text is removed. However, there is still an issue with using the mouse cursor to select lines - the cursor seems to still select ghost lines of text. It seems to be an issue with https://creator.zoho.com/appcreator/edit_area/edit_area.js
Issues in implementing email processing within Zoho Creator application.
Hi Zoho folks, I have a client who needs to automate his processes, which are primarily based on incoming emails. Each of these emails represent a Request which needs to be added to the Zoho Creator database and tracked to Completed status. These automated emails come from an external source, but are in some standard format. So the emails were added to an email-inbox and data processing was done in the On Add --> Validate, parsing out the data. This is okay until there are no issues in the email
google calendar setup just gives a blank page
Hi there, I tried this is different browsers, computers, and admin users. All give a blank page. https://crm.zoho.com/crm/setupInner.do?page=GApps.do?mode=showZG&tab=addons&in=googleApps I click on Calendar, then click "Set up Synchronization Scheduler". And then for a flash of a second, I see the setup page, before it redirects to a blank page. This screencast shows the process. http://screencast.com/t/Rx1si6qVfqRN
Incorrect letter spacing in exported PDF
Hi there, I've created a custom Invoice template, but when it's exported as PDF the letter spacing is incorrect. The characters are too close to each other, or the spacing is too wide. This messes up the whole lay-out. To illustrate what's bothering me,i've included three files: - An image wich shows the letter-spacing problem and the Fonts handling in the Document properties. - A predefined template (N_2011_066.pdf), with correct letter spacing. - A custom template (N_2011_66-custom.pdf), this is
550 #5.1.0 Address rejected
I can send email from my ZoHo accounts to other external accounts just fine, so the SMTP server seems to be working. But any time I try to send an email from an external address to any of my ZoHo addresses I get the following error: 550 #5.1.0 Address rejected Do I have something setup wrong, or is the IMAP server down for some reason? -Eric Zollman
Failure in emailing to add a new record - "Error occured while adding record"
Hello, When I send an email to add a record into a Form, I may receive an error email, subjected as "Error occured while adding record"; and the email content suggests "The Following error has occured while adding this record: 50". I created a new form to test this. The form has only one single-line field named "ZC_Subject" and one multi-line field named "ZC_Content", and no other deluge statements are involved. I noticed this may occur for long emails only. Please help! Thanks!
Can I Dial the Phone directly from an iMac?
I use ACT and I like the feature that dials from the computer. Will your software dial from an iMac? If so what type of phone system do I need? I have an Ethernet cat5 line, firewire and usb ports available
Creator runs very slow
Creator runs very slow at me now. Does anybody have a similar problem with Creator?
Unable to send emails: Sending failed; Reason:554 5.1.8 Sender Address Blocked
Hi, I am unable to send emails. I am getting this error "Sending failed; Reason:554 5.1.8 Sender Address Blocked " Kindly help me. Thanks & regards
Where's Navigation in Docs
Hi, I wa using Zoho Docs and discovered there's no navigation in and out of folders. There's also no way to more folders nor delete them! Thank you, Mario Stevenson, P.D.L. & TTEE, EQEACT
Envoi a échoué ;Raison :554 5.1.8 Sender Address Blocked
Hello, My email adress is blocked : eurico3@zoho.com Could you fix i please. Regards, Eurico Paes
Mail storage is reduced to 5GB per user!
Dear Zoho Team, My users start complaining about sending/receiving mail. Zoho says they exceeded limit of 5GB. I went to control panel and found that each of our users only has 5GB mail storage limit! What happened? According to the subscription page: Business Professional Plan includes all the basic applications like Mail, Documents(Writer, Sheet, Show), Calendar, Tasks, Notes and Links. By default, Business Professional Plan is free for 10 Users with 1GB of Mail space per User and 1 GB of Docs
Export date format
I am trying to export my Job Openings to import to ZOHO CRM but the date format comes out DD/Month/YY for example 18 - Dec - 11 This creates problems when importing to ZOHO CRM as it only recognises DD/MM/YY
Will not allow me to upload PDF resumes.
I am trying to import a resume into Zoho that is in PDF format but it doesnt allow me to upload, saying it is taking to long to carry on with my request. I have followed the instructions you have previously given me, to go into candidates, import document, but when i go to select resume format it gives me a list of countries rather than different formats. Is this correct? I would really appreciate some help as soon as possible as alot of our resumes are in this format and we need them online as soon
Custom Invoice Template - no tax name - no tax value
Hi there! I created a custom template for invoice and everything works fine, except for the placeholders %TaxName% and %TaxValue%. When I test my invoice with some data anything is ok, until I create the pdf file. It's obvious there is a problem with the placeholders. Seems there are getting replace, but with nothing more than an empty string. I dont understand why? I attached a textfile containing the hole template I use. Please could someone help me with this?! Cheers, Frank
date criteria generating error
In a user defined function the following form criteria generates an error: apt_rec = Appointments [((((Client == inv.Client && Appointment_Type == "Assessment") && Cancelled == false) && Start_Date >= inv.InvoiceDate) && Start_Date <= inv.Closed_Date)]; However, the following version (without the end date specified) works fine: apt_rec = Appointments [(((Client == inv.Client && Appointment_Type == "Assessment") && Cancelled == false) && Start_Date >= inv.InvoiceDate)]; What is the correct syntax
email not working
my email is not working - rob.worth @ zoho.com please fix asap. thanks rob
Unable to access Views or Reports...started this morning (US GMT -6)
We are UNABLE to access any views or reports within our application. We can only use the default form... Are there others having this same issue?
ZOHO EMAIL down again....not receiving any mail
have sent mail to myself from 5 other accounts..nuthin' How long does it usually take to receive in ZOHO?
Cannot Delete Application
Hi, There seems to be a problem with one of my Creator applications. When I attempt to delete it, no action is delivered except the message box, and the application still remains confirming delete. Since I had the problem I removed all the content from the application, it's nothing but an empty shell. I'm thinking the application is deleted, but obviously the master database is dirty. Thank you, Mario Stevenson, P.D.L. & TTEE, EQEACT
Zoho Mail is insecure due to its use of javascript?
When using Opera 11.52, after I login to my Zoho Mail account, the browser reports the connection as insecure because "The server attempted to apply security measures, but failed." Strangely, if I use https://m.zoho.com, I can login to my email and Opera reports the connection as secure. If I disable javascript, then Opera reports the non-mobile page as secure, but I lose all functionality of my email! So why is Zoho's use of javascript causing Opera to report an insecure connection, but only for
Is Zoho Books down??
I'm getting a '500 internal server error notice' with no access to books?
No access to mail - "500 - internal server error"
Hi guys, I my email account stopped working about 10 minutes ago. I can log in, but instead of messages, I have a blank page under the top row of buttons and the error message 500 - internal server error. Please help, thanks.
unable to close task
When attempting to close a task and selecting Yes on the popup, the task does not close. I copied the error below from firebug: unterminated string literal javascript:sortRelatedList("/crm/closeTask.do?action=CloseTask&taskid=276557000001671020&subject=follow%20up%20on%20signed%20po%20if%20don\ Line 1
Google's verification email, to enable automatic email-forwarding, not received within Zoho Creator
Hi, I am working with a client to enable email-driven add/edit. The app works fine when emails are forwarded manually. Now, we want to enable automated email-forwarding from Gmail, but it seems the verification-email from Google does not reach the Zoho Creator form's records. I see that this is the expected behavior as is detailed in the following forum post.. You can use Gmail forward option if you are using Gmail / Google Apps, refer this help document to know about Gmail email forwarding. Note:
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