SOLVED - HTML code in sms emails sent from inside Zoho CRM
I have had email templates set up within Zoho CRM now for roughly a year with no problem however very recently some of the templates are either ; * Showing "rich text" not the email template or * The email template shows HTML code either above or below or both the email wording. I have discussed this with the support team however they have been unable to offer any explanation? The official line is that they will use their test accounts to confirm whether it is my computer of the CRM system. However
Why do make me to wait for the entire page and then redirect when I am already logged in?
Dear Zoho Single Signon Team, Why do make me to wait for the entire page and then redirect when I am already logged in? I think you can quickly detect the logged on cookie even in the main page instead of waiting for the Zoho SSO IFRAME right? ---- Deepak Vasudevan http://thamizhththendral.blogspot.com/
Any issues with www.zohomailsuite.com?
Dear Zoho Mail Team, I came to know of your new domain 'www.zohomailsuite.com' form this URL http://help.zoho.com/portal/en/community/topic/navigation-pane-in-zoho-mail#2266000002488336 but when I navigate there I am confronted with an error message as below: Logout Domain not available You do not belong to this domain.Please check your portal URL again. Please look into the same and fix up the issue. ---- Deepak Vasudevan http://thamizhththendral.blogspot.com/
Nothing opens despite 'You have 1 unread chat(s)' notification ...
Dear zMail Team, I keep receiving the 'You have 1 unread chat(s)' notification but none of the windows are actually active or show anything when I click on the active hyperlink. Can you look into the issue and advise? ---- Deepak Vasudevan http://thamizhththendral.blogspot.com/
Can not rename List Views or Summary Views...
When I try to rename a List View or a Summary View ... Edit this Application >>> More Actions ... >>> View Properties >>> {change one/both of View Name and View Link Name} >>> Done ... the View Name and View Link Name do not get changed !!! Forms and HTML Views can be renamed. Gaev
Export View data feed in Spreadsheet
Hi, I have a problem with my View CMC RSS Cardstudio, because when I capture the data with Excel (spreadsheet feed) a column called "Pacom válido até" still no importing data and display a blank column. Thanks Mic
Cells not updating unless I close sheet and reopen.
I haven't had this problem until today. For some reason, I type =(5*P35)*.01 in a cell and it doesn't convert to the value, unless I close the sheet and reopen. I then set the format to %, and have to again close and reopen sheet. It was working fine yesterday, :(
edit page layout function not working in CRM leads section
I have confirmed I am paid via Zoho invoice. And I have logged out and re booted twice. When I go into Setup and try to edit the leads layout page, I get a "not available" message or a message that Internet Explorer is not working. Yet all my other Zoho CRM pieces are working... I can add new leads, edit leads, sort leads, etc. Very frustrating. I have a lot of work for the next five days before presenting this system to the client (I am footing the bill while I prepare the presentation and database
How do I stop Zoho from Billing me?
I have DOWNGRADED my plan to a free account and have REMOVED my Email Add-on, however I still see $5.00 being charged for the email service, which I am not using, and have unsubscribed to. The most recent charge was yesterday. I have unsubscribed to the paid plan 2 weeks ago, and have even sent a support message in regards to still seeing the $5.00 on my account for email. Please direct me on how to remove this fully so I'm no longer charged ANY money and how to credit back to my account the $5.00
<creator.zoho.com> Error Occured. We are sorry for the inconvenience. Please try after some time or refresh the page and try again.
Every time i try to delete an App from my Personal Apps i keep getting this message... It is getting really tiresome, can this be fixed without me constantly having to get support to do it? Thanks, Damien.
Export Job Openig to xls isn't work
Dear Support, I'm trying to export JobOpening to Excel, but isn't work. Could you help me please. You can call me now? My phone number is +55 11 5042-3162 Thanks. Paulo Miguel.
Month Issues with Search Queries
When I search a date and time field using one of the many Month options, I get different errors. When searching "This Month", the last day of the month doesn't show. When searching "Last Month" the last day of that month doesn't show either. When searching "Current and Previous Month" the search doesn't work at all and the selection defaults back to "Is". When searching "Current and Next Month" it does include the last day of the current month, but again excludes the last day of the next month. This
Wrong format returned in xml response for TaskLists and Messages
Hello, according to your Zoho Projects API doc the format of the TaskLists xml is supposed to be containing multiple TaskListDetail sections within one TaskListDetails section: <response> <result> <TaskListDetails> ... <TaskListDetail> task 1 details.... </TaskListDetail> <TaskListDetail> task 2 details.... </TaskListDetail> ... </TaskListDetails> </result> </response> But what we see is multiple TaskListDetails sections, each containing only one TaskListDetail.
Cannot Edit Form
Hi! I cannot edit "Pedidos por Usuario" form. I only get the toolbox on the left handside. https://creator.zoho.com/coopamap Any help will be appreciated. Thanks!
Email Records Still Not Servicing Rich Text
I was under the impression that the rich text multiline field would support html data sent via email per these instructions: https://help.creator.zoho.com/Email-Data.html The RTE does not support the ZC_Content object, nor does the standard multiline filed retain the html of an email subject. Please update the community on this topic. Thanks, John M. Whitney
Problem submitting edited forms linked to by URL
My users have reported and I have confirmed, that when a record in a certain form is accessed by a URL for editing, and the Submit button is pressed, the "Please Wait" message appears and seems to hang. The record is never updated with the edits. Sometimes the URL just leads to a blank white screen, i.e. the editing form does not appear. Other times the editing form appears, but cannot successfully submit. And then, a few times, it will all work as intended -- i.e. edits are made and submitting
lookup advanced display and related fields
I have a lookup field for states. It is set to store just the abbreviation (e.g., "FL"). Using the advanced display options, it displays both the abbreviation and the full name (e.g., "FL - Florida"). I access the data through a json feed and would like a list of just the state abbreviations. Two impediments: 1. The default view of the "states" field does not display what is stored ("FL") and instead shows the advanced display ("FL - Florida") which I only wanted to show in the form itself. 2.
Delay at JobOpening's Add or Edit
Dear Support, When we try to add or edit a Job Opening, Zoho Recruit spend a long term to show (open) the information. We need to await 30 seconds to reach the data. We've less than 1000 jobopening and we do not have problem with Candidate that is much bigger than jobopening. Could you check please? Thanks. Paulo Miguel.
lookup field link to summary view - navigation problem
Regarding this feature: "A lookup field can be shown as a link in the view. The link will take to the summary view page of the related form." These links open the summary view in a new page instead of a modal dialog like the other "view" links. This behaviour is causing a navigation problem when applied to an embedded view in an HTML view because there is no way to navigate directly back to the HTML view.
calendar event popup reminder
Hello! I would like to use zoho calendar instead of my standalone sloution. I can't, and this is the reason why: The event popup reminders don't deliver what is needed. Somehow they work, but I didn't find out yet how, anyway I don't see them when I should. The reason, of course, is the realisation as a browser application. But, as ebay has no problems to produce alerts you see whatever you do in whatever a program you stick with, zoho should be able to do the same. Until then, the calender is useless
ZOHO CREATOR reports include html tagging?
When we run Zoho standard (and custom) reports certain fields contain annoying html tagging which make the reports unusable. We are also trying to run a report that includes the comment details. Any help would be appreciated.
Is the xml format correct for TaskNoteDetails?
Hi, First, I think the API doc for getting task notes is incorrect. I think it missed the tags encapsulating a list of TaskNoteDetail sections. I guess that would be <TaskNotesDetails></TaskNotesDetails> <TaskDetail> <TaskNotesDetail> ... </TaskNotesDetail> </TaskDetail> And actually what I see in return support my thinking. The only thing is that that tag is simply called <Details></Details> Seems to me like a bug in the xml generator where the intent was to print TaskNotesDetails but it
Critical Error: [ t_734872000000029031_PIDX] Exception occured while inserting rows Failed to update data.
I have a very similar error to this thread : My app uses a series of stateless forms to update a master form (pretty large but most field lengths have been optimised for character length) and if I attempt to edit the main form it throws this error. My error reads: [ t_734872000000029031_PIDX] Exception occured while inserting rows Failed to update data. 2 examples: FORM = 'Main' I open the 'Main' view and select EDIT and manually change a look-up field. It fails and deletes the current field value
Getting Error Message, worked fine previously, have not changed anything
Hi I am getting a log error message and I have not changed anything... as far as I can tell anyway it worked fine last week...any ideas?
Error Message When I try to show only Client/Contacts from Zoho CRM
Dear Support, Please see at attached file, there is a error message when I try to show only Client Contacts from Zoho CRM. Thanks. Paulo Miguel.
Linking Zoho Project and Zoho Invoice
I am trying Zoho Project and Zoho Invoice to track projects and invoice them. On my main account I can create an invoice from Zoho Project in the Timesheet tab, I can also select "New Invoice for Zoho Project". For other users on my account I have invited the user to Zoho Invoice and they can log in an view invoices. When they try to do "New Invoice for Zoho Project" i get "You do not have any projects in Zoho Projects. Please contact support@zohoprojects.com for assistance". They also do not see
Export to Google Calendar not working
In the past day I've tried to export approx 6 Events. Only 3 have come across. Richard Brust http://www.rbrdatasolutions.com
Application suddenly giving mysterious error message and crashing though none before today
For an unknown reason an important HTML View for my client's organization is now crashing with the error message shown below. I am unable to determine the cause of the crash. The error message is useless. Please investigate the cause of this crash and help me get it operational ASAP. The link is: https://creator.zoho.com/w21admin/w21data/#View:Scheduling_Day_View Thank you. --- Greg aka datazen1 aka w21admin Santa Fe, New Mexico
Remote Control Access in ManageEngine ServiceDesk Plus
I don't see the Remote Control Access Button in Assets
Holidays quirks
In the US Holidays, Veteran's Day is listed twice in 2011 - 11/7 (incorrect) and 11/11 (correct).
Error importing ical feed url into Google Calendar
Hi, I have created an ical feed URL for a view which appears to generate the feed correctly. However, when I attempt to add the URL to Google Calendar the following error is shown: "Settings Error Could not fetch the url because robots.txt prevents us from crawling the url." Can someone please advise where I am going wrong? Thanks, Anton
Adding Image to ZOHO email template
Adding Image to ZOHO email template. This is very unfortunate for a user who like to use ZOHO CRM for professional purpose. There is no way to add image to ZOHO CRM email template to use it to send professional email to client. I sent a number of email to support team and development team to solve the problem but no response.
Workflow wont update "stage field" bread crumb in potentials
I have set up work flows in potentials that keep the "stage" Field updated with out having to manually edit the record. However i have noticed using this method has stopped the bread crumb feature working? I am wondering why this is the case as the stage is clearly changing but the bread crumb just isn't recording the change?
I'm having trouble Integrating email invoices with Paypal
Hi I hope you can help, I have setup and connected my Paypal account to Zoho. Then added it as a payment option with the invoice. I have then sent this email invoice to myself to test it out and when clicking the payment link to go to paypal it says that this "Invoice does not exist" Really do not understand where I am going wrong and I hope you can help as you come highly recommended! Mat
Zoho Writer won't load. Stuck Loading......
Sheet, Mail, CRM, Project all working... slow, but working.
Changing User Role
I have a user that was set up as a second Admin. I want to change the Role back to Team Member - but I cannot. I also cannot delete that user. I get a message that says "Only one admin, you will be locked out.". Please advise. Thanks.
Success Message not popping up on IFrame
Hi there, success message not popping up in I frame for firefox or IE, I saw a solution posted while looking for something else, forgot to bookmark it. What is the solution/workaround please?
CSS file not found
Hi! There is a problem browsing Zoho Creator forms and views. Can't load the CSS file. URL below is not found: http://zohodynamic.com/creator/css/3295/l4c4.css Cheers.
Report and View pulling different results.
I have a Report, and a View - both with the same criteria. However, I am getting different results for each result set. The View is pulling up all records, the Report is short. This is logged on as the same user, and the missing Contacts are owned by both myself and other users - plus we have it so everyone can see anything. How can I find out what is the issue? Richard Brust http://www.rbrdatasolutions.com
Problems with Report Builder (again)
hello, Reports Builder in the application: Copy of Tambayan Online MIS is broken again. I tried to make report from Children's Participation View, it can't fetch data from one of the fields: Specific Activities. Please see Report: Child Activity Participation Report Trial. Hope this acted upon soonest. Regards, Edith
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