Erro ao criar email com meu dominio
Bom dia, tudo bem? Deu um erro quando fui tentar criar um email com meu domínio pessoal. "This Operation has been restricted. Please contact support-as@zohocorp.com for further details"
Issue With Zoho Campaigns - Pictures do not load in recipients inbox's when sending out a regular email campaign
The problem we are having is that pictures on our campaigns are not being loaded once sent out to our recipients. I have attached a picture that illustrates this issue experience. So far we have determined that recipients with Gmail accounts do not experience
Messages sent from Facebook Not Logging in Zoho SalesIQ After Replying from Facebook (partial sync)
Hello Zoho Team, I have integrated Zoho SalesIQ with my Facebook page to manage customer interactions. While I can receive messages from customers through Facebook in Zoho SalesIQ without issues, I’ve noticed that when I reply to customers directly from
404 redirect
is it possible to customise the 404 page in the current Zoho Sites UI - I cant find where this pages lives.
Windows 11 Pro and ZOHO Mail desktop app updates
Every time there is an update for the app I am getting annoying notifications: "A new app update is available and it's being downloaded for you in background. You will get informed once done." The problem is the download/update is never complete, and
WhatsApp Integration not working.
Hey my Whatsapp integration isn't working. tried sending my quotation and there was failed sign (Red ! Mark) instead of tick or double tick.
Zoho Sign Mobile Integration With Zoho CRM
Pretty sure I'm not the only one. But I've been experiencing issues with alignment when I use the Zoho Sign integration on Zoho CRM on mobile. Anyone else facing this issue? Submitted this as feedback to the Zoho team. But no reply. So I guess I'll just
Zoho Forms Auto-Focus Issue
Description: Zoho Forms on multiple pages auto-focus on load, causing the screen to jump to the form. This disrupts user experience, especially in Chrome. Browsers Affected: Chrome, Firefox Expected: No auto-focus on Zoho Forms. Actual: Pages jump to
Highlighting an item on our main menu with different color
Hi, We want to Highlight an item on our main menu with different color. For example, on our website, we want to highlight the "FREE QUOTE" on our menu with red background - so that it looks distinct. Please help
Getting error in Recurring payments
Not able to renew my campaigns
Changes made by Blueprint Transitions are registered as made by an Administrator
There is a HUGE problem with Blueprints. Changes made by Blueprint Transitions are registered as made by an Administrator. Taking advantage of Blueprints we have setup must of the changes in Leads and Deals. Now our Audit Log is FULL of changes made by
Bounced Email needs unblocking
Hi, One of our leads email addresses has been blocked due to bouncing. It says the reason is smtp 550, potential spam. This is a double opted in contact expecting the emails. We sent 1 email to them with a ZOHO Survey integrated link, CRM says this email
Client Scripts in Mobile App
Hello guys, I'm using client scripts to automatically open a zoho form when a blueprint transition button is clicked. I want to have the same behaviour in the Zoho CRM Android Mobile App. How can I achieve this?
Upload Bulk records in Zoho CRM
Hi, I am trying to upload bulk sales orders into Zoho. The process is so slow via API, so I have decided to change the approach and now I want to upload the Sales orders using csv. Still, I am not sure how I can add the order line products via CSV in
End user stuck on "initializing remote session"
For some reason as of this week all remote support sessions, whether sent by emailed link or when the session ID is entered into the pre-installed app, are getting stuck on a popup that says either "initializing remote session" popup and do not progress
Zoho Flow is not updating when we add new functions
I am having an experience for the second time now and it has gotten to the point that I cannot deal anymore. We have a flow that was built, when we go in to make changes or replace a current function with a new function the flow is still calling the
Zoho Vertical Deluge internal_zohocrm Connection Missing
Recently and unexpectedly, all new subscribers added to my organization's Vertical are unable to execute the Deluge functions published by the Vertical. Any `zoho.crm.*` record operations are failing for what appears to be a missing `internal_zohocrm`
Zoho Books API - Returned Terminated because API Call is taking too long to respond
Zoho, We have been heavy Zoho Books users for 6+ years. We run thousand of API calls/day to Zoho Books, many of them through Zoho Flow. We are continuing to see a degraded experience with your API. In particular, we are sending API requests to create
Line application won't create a new Ticket
Previously, when we resolved a customer inquiry through Line chat, we would close the corresponding ticket. However, starting last week, we encountered an issue where customer queries within the same chat were not assigned new case numbers or marked as
How to dynamically display a list of Companies from Bigin to a (WordPress) web page
Hi All, I believe I have, what should be, a super simple technical challenge. I'd like to be able to dynamically (on-demand) READ a list of Companies from our Bigin account, and display their names on a web page. It's all read-only server-side stuff,
Deliverability
I have been doing a regular email weekly for the last 6 months. During this time, the open rate is consistently around 20%, representing 500+ opens on the list. It has been as high as 700. These last 2 weeks, this has dropped to 300, so almost halved,
Zoho CRM does not allow uploading attachments
Hi Zoho CRM not loading Pdf files. Status bar shows just about finalized, then "upload failed". Does not raise pop up with additional indication Thx
Paypal business customer getting error message
I've had 2 customers try to pay their invoices via Business paypal and they are both failing. Both are US paypal customers:
How to use the Open Trigger in workflows? What is the API endpoint?
When designing a workflow, I want to use the Open Trigger ("ON USING API") It allows to generate an API key, but where is this API key to be used? What's the endpoint? I found this endpoint "Trigger Contacts" in the API docs, https://www.zoho.com/campaigns/help/developers/trigger-contacts.html
Empty Values in Mandatory Field in Zoho Creator Report
Dear Zoho Support Team, We are facing an issue in our Zoho Creator application where a mandatory field in one of our forms is showing as empty in the report. Despite making the field mandatory and preventing duplicate entries, some records still have
SalesIQ - Chatbot fails to assign user id to tickets in Zoho Desk
I've run into this issue where chat bot when associating a ticket for zoho desk can create the ticket just fine and pull the information until I add an assignee ID. then it always fails. Is there something i'm missing? i've attached setting that does
Backup Log Sorting
The sorting in the Data Backup log is odd. It should be sorted newest first or allow sorting defaults. It's currently all over the place and hard to figure out when it was last backed up.
The format of the "Total Response Time" data is strange
I'm trying to create an "Average Reply Time" KPI on our Zoho Analytics account but can't achieve it because the data collected by Desk seems to be very strange. The "First Reply Time" data is very clean and neat compared to it. Could you please take a look at this data and tell us why we are seeing these strange values with more than 7 digits in them. The data columns that we are looking at are named as "Resolution Time in Business Hours", "First Response Time in Business Hours" and "Total Response Time
Workdrive API search is not returning enough results
Hello, I have a parent folder with 2 subfolders ("Legalización" and "Legalización - automática"), but my search is only returning 1 ("Legalización - automática"). The parameters search[name]=Legalización and filter[parentId]) should return the 2 subfolders
unable to connect Bigin to IMAP
I actually connect and Bigin gives me a message saying configuration successful, however I cannot receive incoming emails. I know they are connected to a contact, and I can send outbound email just fine, but no matter what I do I cannot get inbound. Any
Image problem between Zoho Desk and Zoho Project
Hello, We have a problem on image transfer between Zoho Desk and Zoho Project with Zoho Flow. When we want to retrieve the ticket content to create a task, the image does not work. What can we do? Example : Ticket content : Task content : Flow :
Participant List Not appearing on calendar
When I create a Meeting in Zoho Meetings, the meeting automatically creates an appointment on the host's and the invitee's Google Calendar (as expected/requested based on our integration). However, the Google Calendar event displays the name of the invitee
No Today's Date logic in workflow
I have worked on this for months and there's no way to have a date based automation in a custom workflow. To not overcomplicate things this is basically what I want to do. Send a series of emails based on the current date. Example: 01-01-25 send email
Problem accessing zoho Project with Loading page
Hi, We seem to have a problem getting to load zoho project portal recently. It keep showing a 'Loading' message and it takes extremely long. (Tried: Google Chrome, Edge and Firefox browsers) Is there a problem across the other client or just happen in MY server? Looking forward some reply from zoho support. Thank you.
Campaigns editing my HTML code
Hi, I'm trying to create a section of an email that uses an external image but Zoho Campaigns keeps editing my code as soon as I save it. Here's what I'm adding: <img src="http://gen.sendtric.com/countdown/byi3i7wg9h"> And here's what it's doing: <img
i am facing Problem to authenticate myself for running any of the CRM Api
i have generated a server based Client and get code from the zoho further i am trying to run get token api but getting invalid Client, Please help me to resolve my issue.
Custom Function pulling Incorrect Information
Good afternoon, I have a custom function (created with the help of Zoho support) which takes information from the contact record in order to create a deal. When we select a blueprint button in the contact record, to send out an application form, it pops
Custom function mapping incorrect date
Hello, I'm trying to debug a custom function that seems to map an input date incorrectly to another field when executed through our ticket blueprint. Here is the test code I'm using: data = Map(); data.put("cf",{"cf_test_date":activationDate}); info zoho.desk.update(<orgID.>,"tickets",ticketID,data);
Signature missing from signed document
When I download a document which I have asked two people to sign one of the signatures is not appearing and both parties have already signed. How can I resolve the missing signature?
.Please someone help me with .salesiq.domain()
Hello, I have a domain, camisashabers.com.mx, and a subdomain, tienda.camisashabers.com.mx. I have placed the required code before the </body> tag on both the domain and subdomain, but it isn't working correctly. When a visitor moves from the domain to
Next Page