adresse de externes
Bonjour, Je n’arrive plus à récupérer les mails sur mon adresse externe Comment puis-je faire?
Including a base64 image in the merge jason data
Hi I have been testing the office integrator apis using your postman collection and with the merge api I'm trying to insert a .png in a merge field set as an image but I haven't been able to make this work. Is this supported?
No Reports in Inventory that Show Available for Sale and Reorder Point
We are a company that allows customers to back order items and non stock items. We have noticed that Zoho does not show us the correct numbers for purchasing that we need for low level products. Everything goes off the Stock on Hand when in reality we
Unable to access data in deluge from a integrated form
I have created an integrated form in a Creator App to pull from the Employees table of ZOHO People. Now I want to read this data in another workflow which runs on the click of a custom button. Here is the code: allEmployees = Elephant_Employees[employeestatus
email templates seen across all modules
I don't like that email templates can't be shown between modules. It is a hassle having to go in and copy to another module. If I create a template, it should be available in all modules when I click on Send email, use template.
I can't connect my email to Gmail
Hi when trying to connect Zoho with Gmail to receive a copy of the emails in Gmail I get the following error: The server has denied POP3 access to this username and password. The data that I am giving are: email: email user: email Passw: XX POP Server:
ZML Button behaviour in HTML page
I'm using a button in a html page to open a form and pre-populate it with data. I can get it to work except for when using a specific field - and I can see no reason why. I'm building a Forum with posts and comments. I have a html page that is constructed
Multi-Month Profit And Loss - Remove Rows with Zero Balances
I have created a customized P&L Report with the following Critieria: Date Range: This Month (can be what ever month you want to start with) Compare Based on Period / Year Compare With: Previous Periods, Number of Periods: 6 (Can be changed to however
Scheduled report not sending
My scheduled report stopped working 2 weeks ago.
Webhook automatically gets disabled
Hi team, I have an outgoing Webhook called "Bubble". It is supposed to send every new email to my Bubble app. I see that it often gets automatically disabled. I manually enable it > and it sends one email successfully > and then automatically gets disabled.
Zoho Form change ownership issue
Hello, I have admin access to zoho forms and i am trying to change the ownership of a form to another user. But change owner option won't list any users at all. Try to type all options like first name last name, a few other letters etc. Any tricks which
Multiple Warehouse Inventory Accounting and Landed Cost
We have five warehouses and 3000 SKUS. Zoho is averaging the cost of the same SKU across all the warehouses when the costs are actually very different - product coming from different suppliers and with different landed costs. Is there any way ZoHo can
Sample CSV to import needed
Hello, We need a full sample CSV to import items. The one that is linked in the import page has very few columns and it is impossible to know how to import items with a lot of options For example, I am getting this error trying to update an item and I
New Zoho One Search Function needs to be changed.
I have been testing out the New Zoho One before having the other folks in my organization switch over. Thus far I have noticed that the search function has been changed so it is no longer always ready for user input. The new Zoho One requires users to
Search in notes finds words I am not searching for and does not find the words I am trying to find.
When I search in a note using the control+F the results include words I did not enter into the search box. For example I search for the word Bottom and it finds the word Vinegar or other random words - the word bottom is not near these incorrect words.
Zoho desk slowing down
Hi team, A number of our agents have reported that Zoho desk has been slowing down in the past week. We're seeing longer loading times for tickets and slowness when updating ticket properties/fields. Is there any known issue currently ongoing that could
Can't Add Zoom Phone Numbers to a Booking Consultation with Zoom Meetings Enabled
When using Zoom meetings for a booking consultation, there is no option to add call-in phone numbers in case a participant wants to call in.
The account is not active.
I am currently using 2 email accounts with zoho. One of those accounts has been apparently blocked or deactivated... Every time I try to login I get the message "The account is not active". It's quite embarrassing since I use this account to communicate with some of my clients. I am writing this using the login data corresponding to the second account which is still active. The zoho support team has been informed this afternoon. I remain attentive to your comments. Thank you.
Allocating freight costs into the item net cost in Inventory
Do we have to manually calculate the total cost for items we buy to include the cost of freight to get the items? The allocating freight feature only allows one to assign an accounting account to the freight cost. Our old system distributed the cost among
How do I see who committed stock is for?
On the items module, it very helpfully tells me that there are x qty of items committed, but I have absolutely no way of finding out who it is committed to? You can try search transactions list of sales orders, and filter by partially invoiced, but that
Zoho Recruit - Offer letter - empty "Sent on" field
Hi, In our offer letter, we use the "Sent on" merge field. We noticed that this field remain empty on the first version of the offer letter. Only when we revise it, the field get populated with the correct date. What are we missing? Any setting to be
Encountering Decimal Place Issues in Inventory Sales Orders
Hello, We are experiencing issues with our inventory sales orders. When we create a sales order, some of our products are sold in square meters, and we need to specify two decimal places, such as 9.36. However, the system rounds this value to 9.4 upon
Problem in zoho cliq call recording
When we try to record the zoho cliq calls , the audio device or microphone suddenly get stop working and screen start lagging (slow down) . This is happening for all the users in our company and we are facing this problem since starting. Can you please
Cliq Android App - User Status Not Updating
In the Android app, when I click on a contact's name, the chat window shows an inaccurate/outdated status. Often, for instance, it indicates they are available because they were available the last time I chatted with them. If I click the name several
Zoho Inventory - Consignment
I am interested in using Zoho Inventory for one of my businesses.We do accept goods on consignment from vendors. We pay for these items when the item sells. Does Zoho Inventory offer a way for me to handle consignments? If so, please describe as I am
Cannot authenticate domain because SPF records not found
Hi, I am trying to authenticate my domain name, however, Zoho Inventory cannot find the SPF records. I have tried adding "v=spf1 include:eu-sender.zoho-inventory.com" then "include:eu-sender.zoho-inventory.com" as it mentions to try if you already have
reply to email not working
I can receive and send email but can not reply either in the normal format or quick reply. I do get the little hand that looks like it wants to work but when I click on "reply" nothing happens. help! I just upgraded my windows tablet to 8.1. These functions
Zoho Branding
How do you remove Powered by Zoho Desk branding from the knowledge base footer? This branding should be automatically removed for all paying customers on all platforms. I am not advertising your company on my documents, emails, etc.; I am promoting my
Error at null
Buenas tardes, tengo este problema al hacer un despliegue del ambiente de desarrollo al ambiente de stage. No me dice que es, donde puedo revisar? Gracias. Good afternoon, I have this problem when deploying from the development environment to the stage
How i can do the payments in installment
Some sales order value are very high, so customers are not able to pay in some short . we need to convert them to EMI baisis. pls let me know if there is any option like this.
Unable to add Shared Mailbox to Zoho Mail "Premium Feature"
In Zoho Mail > Settings > Shared Mailbox I am not able to add Shared Inbox as it is marked as "Premium Feature". How does it cost for a Zoho One subscriber? It says it's available for paid plans, which Zoho One is, how do I activate it?
How can we buy items in box / bundles of 6,12,15 or 20 and sell it individual items in pieces
We have a unique issue, Some of our parts are purchased as bulk in bundles and sold in individual level in pieces. For example, item A, have INR 100 per piece as selling price. When we buy item A, we buy it as bundle of 12 pieces at the price of INR 900
Separate Signature for New & Reply Email
Hello This drives me crazy: I tried to setup 2 different email signatures for my new and reply emails. And I connect these 2 signatures separately in the settings. (see attached) No matter how I set it up, the signature is always the new email signature
Account doesn't receive confirmation email
I am trying to set up a new company email server at ZOHO. However, I do not receive the confirmation emails for the primary email in our account. Any thoughts?
Importing contacts into Bigin does not connect to company
I imported companies first. Added the same company name to the company name field in my contacts csv file. When I import, there are no company assignments. It's behaving as if company name might not be the match field. So do I need to export companies
Creator record failed to save due to invalid date format
Hello. I'm building a Flow that should create a Zoho Creator Record once a CRM contact is created or updated in CRM. I have a check that search if Creator already have an associated record created for that contact and tries to create one if not. The problem
Traoner Central not accessible ...
Any Chance to fix this problem within the next hour ... if not, I have to cancel my session ... thanks for a quick response Ignaz
Help! Existing chatbot On new website
My team is building a website for a new product, but the chatbot from the existing product is embedded on this new site. Although a new chatbot has been built for the new product, the old one is still showing up instead of the new one, despite changing
Zoho Contacts imports CATEGORIES: but only the first one
I use the CATEGORIES field in my contacts. ZOHO Mail supports them. You can create CATEGORIES in ZOHO mail and slide a contact into as many categories as you like. I love it! So far so good. But when you import contacts, ZOHO assigns the contact to only one (the first) category, and skips the rest. Thus, if you have a contact like this: BEGIN:VCARD VERSION:3.0 FN:Aaron Aaronsky N:Aaronsky;Aaron;;; EMAIL;TYPE=pref,internet:aaaa@aol.com TEL;TYPE=work:617-555-1212 CATEGORIES:Group1,Group2,Group3,Group4
CAN'T DELETE ORGANIZATION
Hello, We don't use zoho anymore. We have made all our backups and now we want to close and delete all our accounts. When we want to delete it, we get this error. O124 : Opps! Something went wrong.Try again lat Sincerely regar
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