Variable rate per hours?
Variable rate per hours? We are using the following billing method for our projects: Based on Staff Hours. The reason is simple we have many users, and they all have a different rate per hour cost to the customer and, they all have a different cost for
Is there no page for the list of the Task-List Templates?
I DO NOT MEAN WITHIN A SPECIFIC PROJECT. I am looking for a general main page where I can add/edit/delete task template lists. Where do they save to after I create them? I can view all projects on the project page, and all tasks on the task page. So where
Zoho Forms currency field to Zoho CRM currency field : unexpected input type
Hi, I posted this issue to support and didn't get a satisfactory response, so I am posting this here. I am integrating Zoho Forms to Zoho CRM with Zoho Flow. When I map currency fields form Zoho Forms directly to Zoho CRM currency fields, I get the error: "Invalid input. The expedcted input type is currency". Support told me that Zoho CRM currency field is expecting an integer. It seems like zoho Forms output is string. What would be the workaround to map Zoho Forms currency fiedl to Zoho CRM currency
Terrible Customer Support experiences with Zoho the norm
I've been using Zoho for several years and my experiences has been: Even when we describe the issue clearly, Zoho Support's first response will ALWAYS be to provide far more detailed information, or to create a video recording of us reproducing the error,
Zoho Campaigns' signup form not working:
Hi, community! I have an issue regarding a signup form made from Zoho Campaigns. After submitting I am redirected to a page with the text "Problem in optin - An unknown error occurred. Please try after some time." Could you please help me? This is the signup form URL: http://zc.vg/RGg9V Thanks in advance and best! PS. Issue occurs both with signup form URL and with the form embed into my website.
An agent not getting email notificatins.
Hello Zoho Desk Support Team I am using Zoho Desk free edition and one of our agent not getting email notifications. But all others are getting notifications without any issue. Please help on this. Thank you, Ruwan
Issue with Email Not Sending via Flow in Zoho CRM
Hi everyone, I’m having trouble with a flow I set up in Zoho Flow. I’ve created a custom module called “Allievi” in Zoho CRM, and I want to automate email sending whenever a new contact is added to this module. The flow triggers without any errors, but
Difference between Users and employees and same in apis
Hi Zoho team, I have zoho account and i am integrating the zoho withe other applications like octa etc. I am using API - https://people.zoho.in/people/api/forms/employee/getRecords to get all users. There are 4 users and 3 employees in UI, I am able to
Zoho - Temporarily Unavailable
Good morning, Saw this message when I tried to open Zoho CRM We'll be right back! Our service is temporarily unavailable. We are currently working to restore it. Please try again later.. Can you please advise?
Summary Table Export Issue - CSV only shows header row & no data
Hi there, I'm having an issue where my new Summary Report does not export correctly, if I export to CSV, the resulting file only contains the header row & no data. Any ideas what could be the issue here? Thanks, A
The Support Plan module doesn't calculate the correct credits for a multi-year contract
When we create a contract that spans more than a year, the remaining credits for the support plan are not correctly calculated.
Ability to import Linkedin URL to Zoho Recruit
Hi, Zoho Recruit candidate import works well. However, I don't understand why we don't have the ability to import the Linkedin URL from a CSV file. Since, there is no Linkedin Recruiter integration I export a csv file from Linkedin Recruiter and then
Self Client invalid_code Error
Hello, We are trying to use the Zoho CRM SDK version 7.0 for Node.js, with an API Self Client. We have our Self Client ID and secret saved, and have generated 2 different refresh tokens. Every time the SDK tries to get an access token using either of
Two search boxes in CRM with Keyboard Shortcuts enabled
Hi If I enable keyboard shortcuts (which are very handy) I get two search boxes appearing when I hit the forward slash (/) key to bring up a search box. And the fun thing is, neither of them works when you type stuff in unless you close one of them. Given
How to delete Composite Item Bundle to put back the bundled items into stock
In the docs it mentions this (https://www.zoho.com/za/inventory/help/items/composite-items.html#deleting-a-bundle) But i dont see where this screen is to show bundles? I can create bundles only after creating a composite item, but I dont see any menu
Zoho Bulk Write API
Request i am making to upload the file !curl "https://content.zohoapis.com/crm/v6/upload" -X POST -H "Authorization: Zoho-oauthtoken 1000.xxxx" -H "X-CRM-ORG: xxxx" -H "feature: bulk-write" -F "file=@sample2.csv.zip" Response: {"x-error":"Check if headers
The posting title field under the application module doesn't show all positions.
Posting title field under the Applications module doesn't show all positions. The filter only shows positions from A to D and even if you search a position that starts after D it wont show. (see attached video)
Widget Init Params not working in ZC Mobile App
Hi, I am trying to fetch the Logged In User and show it in a field. I have attached the screenshots for both the mobile app and Web View. As you can see in the web view I am able to see the logged-in user email id but in the mobile app, its showing undefined.
domain registrar allows to create the MX record with the highest priority of 20.
My domain registrar Reg.ru allows to create the MX record with the highest number of 20. What should I do with the third MX record, which should have priority 50?
Notification Center doesn't update anymore
We are used to using the Notification Center of the Zoho Desk to follow all tickets updates, but I've noticed its last notification was from 11 days ago, as shown in the image below. How I can found out why this happened, and how can I resolve it?
Import Hidden Excel Worksheets
Hi All, Seems a bit of a simple one however I have ran into some difficulty, we are wanting to automate the import of our sales data from our Point of Sale system into Zoho Analytics. Due to other complexities the only method that we can achieve this
Is Zoho Flow down for anyone else?
There was an error. I can't see any records and the flows are not functioning properly. It just says " Request was rejected due to server error"
Hidden Module Showing
Hello guys, I have set a salesperson user and role in Zoho Books, activated a few modules like customers, invoices and expenses, and initially activated Items module as well, but as I noticed then that the salesperson can see purchase cost in the items
Assistance Needed with Fetching Template for Candidate Submission in Zoho Recruit API
Dear Support Team, I am facing an issue while trying to submit a candidate to a job post in Zoho Recruit. Specifically, I am confused about how to fetch the available templates when submitting the candidate, as I keep getting an invalid template ID error.
Zohoassist unattended not working with Ubuntu
We have a Intel NUC device running Ubuntu version 22.04.5 LTS. We installed Zohoassist unattended using the CLI commands. We are able to see the device on the Zoho assist portal. But the status of the device is hoping between Join and connect. Once we
Reached limit in deleting contacts
Hi, when we try to delete contacts from our account we receive this "You've reached the maximum limit to delete contacts. To delete more, email to our support at support@zohocampaigns.com." What can we do? Thank you,
Copy + Pasting text on mobile causes the same text on desktop to have extra line spacing
I noticed this problem only started to occur recently. As the title says, whenever I copy and paste lines of text onto mobile, it's all normal on that, but when I check that same text on desktop, suddenly all the lines get an additional line added, causing
Zoho One is now forcing me to use the Zoho One Dashboard
Whenever we open an application, Zoho One is now forcing us to use the Zoho One dashboard. We find that this takes longer to load a webpage and is slowing down our productivity. Has anyone been able to disable this? If not, can we opt in/out of this
Contact lookup
Hello I created a custom Module in ZOHO CRM with a lookup field for Accounts and lookup field for a contact On Mobile app it's like impossible to select the contact on the selected Account. In other words: you see ALL the contacts in the CRM and not just
i cant find my spreadsheet data
i cant find my spreadsheet data on zofo sheet
Your Incoming has been blocked and the emails will not be fetched in your Zoho account and POP Accounts"
I'm getting the following error message "Your Incoming has been blocked and the emails will not be fetched in your Zoho account and POP Accounts" My username is gabe_emb and the email that has been blocked is gabe@emerchantbroker.com.
Can't use any other mail client than Zoho App on android
Hi, I can't access to my mail box on zoho any other way than with the android app (or of course the web client). I already disabled the multi-passage security and I have veridied that it is disabled, in fact if I log in with a new browser I can access
Deletet user now i cant use the E-mail
HI. I deleted a User with a support email. Now I want to add this e-mail to may mailbox setting/Alias Addresses. When I try to do it i get this error Email alias already exists. is the e-ail not deleted properly?
My public IP address is displayed in "Show Original"
Greetings! I wanted to make sure that recipient of my emails wouldn't be able to see my IP address, so I sent an email to my account in another mail service and found that IP was perfectly visible and titled by "Received: from...". Is it possible to do
Unable to download or view attachment in email
Hi, I'm having issues download or viewing file attachments. Doesn't matter witch type (jpg, pdf any).
Activesync not working as intended
hello, i hope someone can help me resolve my problem with syncing. What is working: contact sync: Outlook (Desktop App) <-> Zoho No issuses with contacts Calendar: Outlook (Desktop App) -> Zoho - NEW EVENT -> not syncing Outlook (Desktop App) -> Zoho
How to use or understand the apple FPE sync method and Truesync Offline method?
Hi zoho There’re two syncing method for the truesync app with apple FPE according to your new version release note. 1, The GREEN ICON - workdrive trusync 2, The CLOUD ICON - apple way sync QUESTION: How do I use them? Do I need to use them at same time?
2024 Fresh Challenge : Can Send Emails But I am not Receiving emails in Zoho Account
I am on a free plan, and I have everything well set up: I can send email, but I cannot receive email, all email sent to the account fail. Can you please help me address this
Activesyn not working as intended
hello, i hope someone can help me resolve my problem with syncing. What is working: contact sync: Outlook (Desktop App) <-> Zoho No issuses with contacts Calendar: Outlook (Desktop App) -> Zoho - NEW EVENT -> not syncing Outlook (Desktop App) -> Zoho
Function seems not be working every time lately
Hi there, Last june I created a workflow with a function that works like this: as a new deal record is generated, the deal name field is automatically renamed so that it starts with a code that comes from another number field (Serial Number) that is automatically
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