Unblock Account
Hello zoho Why cannot I send emails from my e-mail? Please Unblock my Account Regards Mounika
unblock my account!..
Hello zoho Why can not I send emails from my e-mail? please unblock my account as early as possible, I have lot of work with mail. Regards your client Mounika
Mass Update Contacts to change related Accounts
Hi there, We have a lot of Contacts that were grouped into Accounts labeled by geographic area, but now we want to mass update those contacts into new Accounts labeled by organization. Since it's a sort from geographic area to organization, the Contacts are mixed in under each Account and need to be sorted. The problem comes in because when I sort and select the Contacts I want, click mass update, and try to update the Account Name, there is no Account Name field to select. Because the Contacts
Split Axis Combo Chart
Hello, I am trying to split the axis between a number and a percentage. Is there a way to to this? Arron Robles Blue Pumpkin Hosting | Solutions Made Simple http://bluepumpkinhosting.com
[Product Update] Discontinuing the support of 'Google Click Id' field in the Visitors table in Zoho SalesIQ - Zoho Analytics Integration
Dear Customers, As a part of update in Zoho SalesIQ, we are planning to discontinue the support of 'Google Click Id' field in the Visitors table from 31-March-2023 in Zoho Analytics integration. Post that, the data synchronization will not happen in the
Persistent Authorization Request
Suppose my application has a web form I'd like to integrate with my CRM modules where any number of users can visit, interact, and ultimately submit data. First I'll need an access token which requires an authorization request and the options are the
SMTP SERVER DOWN
The ZOHO servers have been down since last 4 days! Cannot send any e-mails and their support is just as pathetic!
[Upcoming Webinar] 7 BI trends to watch in 2023
Hi there! In today's digital age, data is everywhere—and more and more businesses are looking for ways to leverage it. BI and data analytics have emerged as essential components for businesses to analyze this data and up their game in today's market conditions.
Zoho CRM and Vonage VOIP Click to Dial stopped working
I can see the phone icon next to numbers, but when I click it, nothing happens. I've tried uninstalling and re-installing the extension, clearing cache, restarting computer, restarting Zoho, restarting Vonage Business and it still isn't working.
Adding multiple extentions to one user
Hi, I am trying to add multiple extentions to one user, wondering if there is an option for it, Adding a screen capture to what i mean too Thanks in advence!
Is it possible to Increase Chat Waiting Time in Whatsapp and web chat?
Is there an option I'm missing to turn Chat Waiting Time off, Increase or to allow an infinite wait time? I haven't been able to find one so far in the app's user interface or accompanying documentation. If such a feature is unavailable, may I request
Feature Request: Send Mail button in Accounts
By he Grace Of G-D. Hi, In some cases, We need to send an email from the accounts module. The use case can vary. But, The Most common one that i come across is When you have Zoho Form integrated to an account, You have to send it from that module. Right
How do we view a customers IP address?
In zoho desk, how do we view the visitors IP address. This should be a standard feature as fraudulent disputes can be countered with a users IP address matching the IP of a purchase, All tickets should have an IP address attached to them. Where can I
Calls & SMS
It would be great if you could integrate with Ringover and 3 CX too for the calls and SMS functions.
how to change passcode for my notebooks
hello how can i change passcodes for my notebooks if i forgot them and cannot get any answer on mail because i dont have access to that one that i attached to my notebook account please help :(
ctrl+M not working
Why is ctrl+M not working? I want to be able to see what merge tags are available.
Moving Form Data to Cart for Check Out
My product needs configuration such that 3 levels of attributes aren't enough (plus I need file upload capability). The form capability would work just fine. Is there a way to move the Form Data to the Cart for a check out? It does not look like Zoho Flow supports anything like that.
The new Org Dictionary is really only Tags, not a true Dictionary
Hi, I received this link (https://help.zoho.com/portal/en/kb/one/admin-guide/managing-organization/articles/org-dictionary#Adding_words_manually_to_Org_Dictionary) and checked it out to see whether it was true. While I like to have a general tag manager
Zoho Forms to CRM - Field Mapping Multiple Contacts
Hello I am working on creating a form for referrals where a contact would provide the information for 3 different referred individuals. Referred 1 Referred 2 Referred 3 I want to then map each of the referred to Zoho CRM as a new LEAD tagged as a referred
Would like to create X number of records based on input
I have 2 forms, "Lots" and "Mass Create Lots". I would like to create X number of lots based on the criteria placed in the following form. This will be a useful tool to avoid the manual creation of Lots in the system. I think the best way to accomplish
Line Breaks in strings (posting to Cliq)
Hello, We have function that posts messages to a Cliq Channel. I want this message to have line breaks but I am not able to do it. I tried with "\n" and even with "<br>" but none of that works. Is there anyway to insert line breaks in a string in Deluge?
Markup expenses on a project
How do I markup project expenses such as printing, etc?
Creator Dynamic Drop Down
Hi I am using creator to produce some site works on a particular project. So have two forms, one with all our sites (Form Name: Sites) that contains around 500 site details, and another to book the actual works (Form Name: Service Call). On the Service
Calendar doesn't support browser version less than a year old
I am currently unable to access Zoho Calendar, and instead presented with an error message saying my browser is out of date. The browser version I am using (Firefox 98) was released March 8, 2022. Not supporting a nine month old browser and locking users
Uploading File with less lines than allowed....but an error occurs...
I am a basic subscription user. I am trying to upload a file with just under 84,000 rows. Well under the .5 million limit. I am getting an error that says I am over the .5 million limit. Any help as to why that would be happening would be appreciated.
Zoho analytics delete api
Hi, I am trying delete few records based on criteria, I was able to generate & refresh token however I am unable to delete records from the tables, receiving config params error. Thanks, Madhuri
KPI Widget use Pivot View's data column?
I couldn't get the column data from Pivot View for KPI Widget Value 1. Is it possible to do that? I created the query for % of Billable hours but it doesn't work well with Widget.
Dashboard user filters are causing bug in dashboard widgets
Greetings i'm trying out the "Tasks Dashboard" from the zoho projects analytics integration, at the top of the board we have widgets that show overall tasks' statistics, the dashboard also includes user-filters, one of which is the user name filter to
Using custom function with Desk API v1 and OAuth Connection -> Invalid oauth token
Hi, since there's no comment module (as far as I can see) in Zoho Deluge Desk Integration I tried to 1. Creating OAuth Connection for the needed scope of Zoho.Desk.Tickets.ALL 2. Writing this code in custom function (TicketID comes with argument): comment
Transfer Products from Contacts Module to Custom Module
Good day, I would like to know if it is possible to transfer associated "Products" from a contact module to a custom Module? My Script as follows: contactDetails = zoho.crm.getRecordById("Contacts",contactId); medpolicynumber = contactDetails.get("Health_Policy_Number");
Having issues while creating Flow-Desk interations (Still waiting for a reply)
I've been trying to create a flow that updates a ticket on Zoho desk upon creation. The update that it makes is, when a Ticket is created, the contact field in a specific layout is autofilled with the ticket owner contact (who created the ticket). The
Restrict Automatic Creation of Contacts to Certain Departments (and CRM Integration)
Hi, We've set up integration between Zoho Desk and Zoho CRM, so that we have 2-way sync between Contacts created in both applications. That is, any Contact created in CRM is automatically pushed/created in Desk, and vice-versa. In Desk, we have 2 Departments,
Trying to hide fields based on dynamic dropdown entry
Somewhat new to Creator and Deluge. I have a dropdown field in a subform. It allows the user to pick a "Town". Based on that choice, I may want to hide most of the rest of the fields in the subform. If the user picks an actual town, they then go on to
A new way to see the task timeline (users by lines)
Hello, It would be a really nice feature if we could have a view of all tasks timeline by user (lines) and project (color). For example: I don't know if my print helps to understand :) The important thing here its, when you have a lot of users its better to have them separated like this and not the way we curretly have the projects calendar (users divided by color). Can we have this feature? Thanks!
Migrate Blueprints from Desk to CRM
Is it possible to migrate/export blueprints from Zoho Desk to Zoho CRM?
We're unable to process your request as there is an issue with Adam Smith's IMAP configuration.
Hi, I am new to Zoho. Sometimes inside email section I can see emails that are sent from account that we are using inside our company (from that account we are sending meeting invitations to our contacts). Inside emails section, I can see from which
Multiple databases under one account
Hello, I'm a consultant and work with several clients at one time. Is there a way to maintain multiple instances of Zoho CRM so I can maintain a separate database for each client? Thanks, - John
Zoho Flow - Switching On Loop!?
Hi, when I try to switching on my flow in Zoho Flow, it remains blocked in the switching on procedure. Attached a screen. What's happening? Davide
Zoho Desk - Nouveautés 2023
Bonjour à tous, Comme vous le savez, Zoho cherche en permanence à vous proposer des logiciels complets et au plus proche de vos attentes. C'est pourquoi toute l'équipe Zoho Desk est fière de vous présenter la nouvelle version de votre logiciel de service
Simple COQL datetime query not working
I am trying to do a simple COQL query where I am comparing 2 datetime fields in a module and I keep getting the following error. Why does ZOHO make working with dates so difficult? I even tried running the following query against two datetime fields that
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