"Chat about this email" through Cliq is error
Hi Zoho, When I clicked the button Cliq (Chat about this email) on Zoho Mail. It didn't work. So I thought I have to integrate Zoho Mail into Cliq. I followed the below instructions. https://www.zoho.com/mail/help/cliq-integration.html I clicked on the
css template for sales Iq
hi Please look for a ready made css template or a step by step tutorial to set own appearance for importing it (feature available) for the sales iq widget .. here the help : https://www.zoho.com/salesiq/setup-and-customize-quickly.html Regards
My last question wasn't added - I DO NOT RECEIVING ANY EMAILS!
There are to types of bug: - (host mx2.zoho.eu[185.230.212.166] said: 452 Too many incoming emails for this account - (lost connection with mx3.zoho.eu[31.186.243.166] while receiving the initial server greeting) I have hundreds of thousands of emails
Customizing views to include additional information such as priority and content preview.
Is it possible to add priority and latest comment/email to the grid view preview? There appears to be a lot of open space that could/should allow additional ticket information. It would be nice to be able to customize all views or tiles to include the
Fiscal Year Settings in Zoho Creator
Hi, Is there any way to change the fiscal year settings in Zoho Creator App development. Our Fiscal Year starts from April (Q1 - April-May-June) instead of January. In my pivot reports, when I select data to be filtered by "This Year" it by defaults assumes
Composite Items and Shopify
I am evaluating Zoho Inventory as we are being pushed off Tradegecko in the middle of the year. I can't see how we can recreate composite products to replace the bundling solution we had in Tradegecko. We sell individual items on Shopify that we also
Knowledge Base - Display categories instead of all articles below in the overview
Hello, the desk helpcenter knowledge base is displayed as follows, after I click on a category: As you can see all sections are displayed. I don't think that really makes much sense. I would much rather see all subsections and not articles which are somewhere
Knowledge Base - difference between article view "List view" and "Quick navigation"
Hello, I would like to know what exactly is the difference between these two setting options. I have tried both settings and have not noticed a marked difference in the portal. Can anyone enlighten me on this? Thanks in advance! Regards, Sven
Italian Translation
Hi, there are several words that have not yet been translated. how can i help?
Validation rule for ticket owner and team
Hello, for us, tickets in certain statuses are only valid if the ticket has an assigned user AND a team. So my question is, how can I make sure that there are no tickets with status type open that do not have an assigned agent OR an assigned team? I was
Send mail from Spreedsheet using vba
Hello, Is it possible to send mails using vba. The examples I found sends the workbook together with the mail but am looking for a solution that sends only the message without the excel sheet. I tried using the CDO object but kept getting error messages Any and/or all assistance would be greatly appreciated
Help with SignUp From
We did signup form in Zoho Campaigns in the account and add script on the page Screen about script on the page https://prnt.sc/oyUuILSqe-PJ But we see that our pop up isn't shown to our customers.
sender4-op-o17.zoho.com [136.143.188.17]:17712 is in an RBL: Blocked
Many of our mails are being bounced back with the message: ERROR CODE :550 - "JunkMail rejected - sender4-op-o17.zoho.com [136.143.188.17]:17712 is in an RBL: Blocked - see https://www.spamcop.net/bl.shtml?136.143.188.17" What should we do? Please a
Einkauf von Abonnement
Wir verkaufen Abonnement an Kunden und kaufen die bei Lieferanten ein. Welche. Prozess empfiehlt Zoho für den Einkauf von Abonnements vor?
Zoho Campaign Emails when forwarded
Hi there, We prepare certain campaigns from our end. When we directly send these campaigns to the contacts they are sent perfectly. However, when we forward the same campaign to any of our contacts, the formatting gets changed completely. See the screenshot
Design doesn't Match
Zoho Campaign designer has some major bugs. For one, it still has pasting issues regardless what the source is, and what browser. There are STILL spacing issues with copy & pasting. Problem #1: Example: Copy & Paste "Hello my name is David." (regardless of the source) Zoho Campaigns will appear correct, but upon sending the email will read... "Hellomy name isDavid." Unfortunately, this issue has been addressed many times, and still remains. Problem #2: Design in Zoho Campaigns does not remain after
Preview emails do not match original campaign colors or design
When sending a test email after editing and saving, background and text look completely different in original design vs the preview emailed version. Editing and saving multiple times does not change the test email to match the original layout. Biggest problem is text and/or background colors. In attached, original on the right, test on the left. Any thoughts?
This domain is not allowed to add in Zoho.
Hola, tengo este error cuando quiero registrar mi dominio para usarlo en correo corporativo, a qué se debe?
Assigning A Custom Field Picklist Value Via API
Hey everyone, I have a project that has a custom layout with custom fields (shocker). I can update simple custom fields just fine, however a handful of these fields are Picklists, of which I seemingly cannot assign values to through the API. I've tried
Knowledge Base Permissions (Explanation / Best Practices)
Hello, I can set view permissions at the category level. Why do the rights inherit when I set public. If I set none, I can decide for the articles or for the sections how I want to have the rights there. I haven't quite understood the permissions concept
How to add or subtract the values of two panels on a page.
I have created a Page and there are two panels there showing some values from two different Forms. (They show the Sum of the forms as number.) I want a third panel that will show the subtract of these two panels. It might sound easy, but I can't find
Suddenly inactive account
Hello, For a client I setup both email addresses in Zoho, but now when he tries to login he cannot login and it says that both accounts ar inactive. It’s about the following email addresses: bert@cleon-lisse.nl bert@spierings-lisse.nl He cannot login
Cannot create Sales Order in Zoho Books Android App
Hello, We are having a big problem with the Zoho Books Android App. When you go to the Client View and we want to create a new sales order we cannot do it, we can only create invoices, estimates, payment links, payments and expenses. I am attaching the
VAT transactions input after VAT return filed
In the UK, if a business discovers a VAT transaction has been accidentally omitted from a VAT return that has already been filed with the tax authorities, the law permits the business to include that omitted transaction in the next VAT return. For example,
create jounal error
{
"code": 1048,
"message": "Sorry, there was an internal error. Please contact {0} for assistance."
} getting this dont know why?? data = { "journal_date": "2022-07-12", "reference_number": "7355", "notes": "Loan repayment", "journal_type": "both",
Zoho Bookings + "Braintree by PayPal" payment gateway
We currently use an alternative booking system but are considering Zoho Bookings. The payment gateway we currently use is "Braintree by PayPal": www.braintreepayments.com/gb Within the PayPal options in Zoho Bookings, will this gateway work, or will we
Newbie task
Hello, I'm a complete newbie to the Zoho environment. I have good understanding of Database structures and fairly good understanding of programming. I have a task to undertake at the moment and I would like to know how to get started on understanding
First Name field not updated when converting Lead to existing contact
Is there a reason why when converting a lead into an existing contact, the firstname ( slightly adapted in leads) value not gets updated? Is the firstname field protected in the contact? Other fields also?
SalesIQ script connection issue.
Hi. I have an issue with SalesIq script. I write a chat bot. I want to use Visitor session feature. I used this document https://www.zoho.com/deluge/help/salesiq-tasks.html I created a connection Here is my SalesIq script example. It should work, but
Zoho CRM Plug-in for Microsoft Outlook EOL on October 31st 2022
Important Latest update (on 29th July, 2022): Complete deprecation of MS Outlook Plug-in has been extended till October 31st, 2022. Apart from that, we have the following upcoming updates in the Outlook add-in: The Outlook add-in will allow to add emails
What's new on Zoho Marketplace in June 2022
Zoho Marketplace offers 1,500+ extensions to help connect and enhance your Zoho products. Here’s a list of the new extensions released in June 2022. Extensions for Zoho CRM Zero Bounce Connect for Zoho CRM Reduce bounce rate and target real leads by validating
Create a custom view -Error #####NEW_SEGMENT_MODULE_ENABLED#####REDIRECT_TO_LIST_VIEW#####
Bonjour, Je cherche a contourner les limites des segments en créant une vue personnalisée. Depuis une liste, lorsque j'essaie de créer une vue personnalisée j'ai immédiatement un message d'erreur suivant. #####NEW_SEGMENT_MODULE_ENABLED#####REDIRECT_TO_LIST_VIEW#####
Unusual activity detected from this IP. Please try again after some time
Hello, I come across the error message in Control Panel. Unusual activity detected from this IP. Please try again after some time and i cannot create any more users
Customize Unattended Access General Preferences Settings per Group
Is there a way to customize the settings under the General > Preferences > Unattended Access section based on which group a device is in? In particular, we would like certain device groups to be able to uninstall from the Control Panel, while we would
How to send the registered user email to SalesIQ so that the user does not have to enter the email again when initiating a chat.
I use SPA for my business and whenever users chat with me they always need to enter their email. I would like to know if there is a way to automatically fill in the emails of registered users? I've checked the documentation and it seems that only the
How to update one field when another field is set
Hello, I've created a custom module named Accounts to Contacts and it has the following fields: Account to Contact Account Contact I want the value of Account to Contact = concatenated value of Account field + " > " + Contact field. I want the value
move a ticket from one department to another using the original ticket layout
Hello there, Is it possible to move a ticket from one department to another while still using the original ticket layout? We have several departments. Each department has a default layout + some customized layouts. If department A wants to transfer a
"Zohoassistupdater" Drives generated on Mac desktop
Hello everyone. As a trial to evaluate Zoho Assist, I've added two mac desktops as being unattended remote access computers on my account. On the one which I've been paying the most attention to, over 20 drives have been generated on the desktop, each
Zoho CRM Timeline Data from Linked Modules
Is it possible to have the timeline data pulled from all linked modules? This would give you one place to look over the entire history of a client's case in one location. Is this already possible somehow?
Happy SysAdmin Day, 2022
The System Administrator Appreciation Day is celebrated on the last Friday of July every year. A day to celebrate and thank the under-appreciated system administrators for the service they provide and their hard work. All the technical issues and user-generated
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