Zoho Services Down: Can't email quotes, print email templates, do mail merges, push data to Zoho Finance
The joys of Zoho! Many parts of our system seem to be down at the moment and I'm unable to get in contact with Zoho CRM Support - No answer on chat - Support phone line does not even ring For the last couple of hours, none of my users are able to - Send
What happen if I chage the company name?
I changed the name of the company and I had several problems, in the email templates they changed the outgoing mail, and rules that were temporarily deactivated were enabled. Does anyone know what could have happened?
Boost Your Sales Activities With Zoho Sales IQ
The world that we are living in today is governed by effective communication and technology as some of the most important driving factors of interaction between two people or parties. Rather, we are so used to communicating in the bat of an eye that now
[ZohoMA-Journey] Send the mail every time when the Zoho MA forms' submission.
Hi, I'd like to run the Journey every time a customer input their mail address in the Form. I am using the [form submission trigger] and Zoho sends the mail to the customer at the first time. However, if the mail address is already in the Journey, the
Calculating a field value based on 2 other fields
I have put below into the workflow for a subform but its not giving the right result. Approximate cost field needs to be calculated based on Lump cost and Number of airstrips. Please assist. if(Number_of_airstrip != null) { input.Approximate_Cost = input.Lump_Cost
Unable to send email "553 Relaying disallowed. Invalid Domain"
Hello, My domain recently expired and I renewed it, but now I am receiving the following 553 error when attempting to send email through my Zoho address: "553 Relaying disallowed. Invalid Domain" This is using the "Send mail as" feature in gmail to send
Should I give up on Zoho One?
I really want to like Zoho One. The number of apps offered is outstanding and I've talked with several people that are very happy with the software. But onboarding has been a real disappointment so far and I'm about to abandon it for our company and
Is there a way that the incoming emails can be linked to the deal and not get added to other deals where I used the same email address.
I use Bigin to track property purchases. I track the purchase of a property as a Deal, through different stages of the process. The Challenge I have is that I might use the same estate agent for different property deals and when I communicate with them
The respondent's responses reached the Reports section even if they did not click "Submit"
Hi, I just found out that in my survey, the respondent's responses reached the Reports section even if they did not click "Submit", in which contrary to information I found in Q&A: Is there a way on how to record ONLY those that the respondents click
Remove Zoho branding when sharing a survey
Hello, I have a paid plan (with Zoho one) but every time I share the survey on my social media platforms it show the Zoho Survey Logo, not the logo I put in the survey. How can I change that please? Thx!
Change DNS without losing my email accounts
Hello. I am wondering if I can update my domain nameservers to other hosting (siteground) but without losing my Zoho email accounts. Is that possible? And in this case, how could I do that? Thanks
Import creates duplicates
We have email as the unique identifier. And we have a new list of people to import, however it is allowing duplicates in the same module we import to. This happens in leads as well as individuals. Its like it is not checking email and just imports t
Make Contact or Company inactive
Is it possible to make a Contact or Company inactive (e.g. Contact left the Company or Company is no longer a customer)? The only option I could find, is to to delete the Contact or Company entirely. But with this we lose their details and the history
Unblock e-mail
My account aq@aszenis.com was blocked. I guess for using VPN from different locations. Could you please unblock it? Also, your instructions to unblock it are not correct, at least on iPad with Safari. There is no Troubleshooting section with a list of
Running a report cross-referencing Leads and Lead Owners with Campaigns
Hello! I am trying to run a report that lists opens on campaigns that cross-references the opened report with the Lead Owner (a customized field created so that we know which of our sales reps was assigned to go after this lead.) Is there a way to add
Contact Sync across Zoho apps
Hello All, Please is there a way to synchronize contact data across all zoho apps. this prevents for repetitive work and central point of update. I am about to conclude a Zoho One evaluation and I am considering making a purchase decision, the only challenge
Canvas view not showing activity information
hi, I have tried to set up some new Canvas views, which for the most part is really good, however, when I add a section for activities, it barely shows anything, which is pretty pointless really. Am I doing something wrong? I could do with the call
Multiple Flows not being triggered
We have multiple flows that are not being triggered. We have tested all connections, changed the trigger, tried all kinds of variations and have not been able to get the flow to be triggered. The flow is not triggered in test and debug either. We have
Zoho: Deluge: Does anyone know of an offline-syntax checker for Zoho Deluge code?
Does anyone know of an offline-syntax checker for Zoho Deluge code? Background: I often write/modify deluge code in offline editors like vim, emacs and nano because I'm used to their keyboard options. Then I paste the code back into the Zoho Deluge editor
ticket with same subject not being closed automatically
hello , hope all is well. We have created 2 business rules, to control ticket opening and closing coming from an specific email id. Initial email comes with specific subject , for example : "GRC - Access Request - 4000000054" and the ticket is created.
Android: "Share to -> Zoho Notebook" from other apps
Hi I'd like to share native content from other apps to ZOHO Notebook. For example I'd like to share a "squid note" (via export .. Format: Squid) to ZOHO Notebook, so I can later modify it again in Squid. I can select the notebook for images files and
How to customize "Booking Summary" for clients?
We're embedding Zoho Bookings into our website. The Modern View looks great and matches our website fonts and style. But after a client books an appointment, the "Booking Summary" view doesn't. Is there a way to customize this view? For example, we don't need a "Booking ID" to be shown to the client. Way to hide it? Way to customize labels, styles, etc? Thanks for any help :)
Time zone
There does not appear to be a time zone for the United Kingdom in your drop-down menu, does this mean that it is not there? Or does it mean we have to use a similar time zone in the US or another selection which is appropriate in the time drop-down menu?
ShopifyとZOHOメールホスティングの設定について
実現したい事は下記となります。 時系列的に設定状況なども含めて記載させていただきますが、 無知なため説明下手で申し訳ございません。 現在、適切な設定ができておらず使用できていないような状況です。 詳しい方がいらっしゃいましたら教えていただけると助かります。 どうぞよろしくお願いします。 ①Shopifyで購入したドメインでinfo@などのカスタムメールアドレスを使用したい ②カスタムメールアドレスで受信したメールを個人Gmailアドレスに転送したい ③転送されてきたメールへ返信する時の送信元アドレスをカスタムメールアドレスにしたい
Enviro Fee's
Does anybody have a good way of dealing with enviro recycle fee's? I'm in Canada and there are numerous fee's associated with different electronics as well as differing fee rates depending on which province an item is supplied to. What's the best way
Zoho Campaigns multi language form response
Hi, I have a multi language website to which I've added your signup form, and I'm wondering if I can translate the responses without having to create a different form for each language. Any of the following options would answer my needs: - Being able
Confirming: syncing Account data can only be one way (CRM > MA) not back (MA > CRM)
Further to my question "CRM Sync for Contacts doesn't let you see the associated Account Name"... I've setup a periodic data sync that draws updated information from the Accounts module in CRM (fields like Employees) into the Account fields in MA. That
Conditional Print and PDF Template for Reports
Hello, I hope you all are safe and sound. While I like the pdf and print template feature, I feel that a new feature to set template based on conditions should be enabled. The Example Scenario is like this: Let's say there is an invoice template which shows the status of payments. Currently we will have to create multiple reports and set print / pdf template. It would be easier if we link different template to the status of the invoice, so that creating and maintaining multiple reports can be dispensed
Contacts: first name = required field
We are using VO in Germany. In our business field we do not use the first name in our correspondence - we use to take the last name only. And sometimes we do not even know the first name of our contact. So it is a problem for us to have the first name as a required field. Is there any solution for this problem?
Does ZOHO actually work for anyone?
Has anybody actually managed to successfully integrate multiple apps and have them work as they should? So far, I'm seeing bugs/issues with at least 4 apps (CRM, Books, Flow and Invoice) and the 'support' staff are yet to offer any help with even the
Zoho Commerce
Can I sell ebooks (i.e. PDF-Files) through zoho commerce?
Existing Zoho Commerce and Zoho One subscriptions - can they be merged?
Hi there, I currently use Zoho Commerce to operate a B2B portal for my wholesale customers, which works great using Zoho Inventory to sync up stock between these wholesale orders and my Shopify store. Zoho Inventory is used under the Zoho One subscription,
Can't reset master password
Hi, I forgot my master password and I would like to reset it (I didn't get to sign in even once into the vault) When I try to reset it there are a couple issues but the main one that I would like to report is that there's an error in the developer tools.
Filter view by emails with comments....
In using the comments feature of Zoho Mail we have discovered it would be really helpful to us if when looking at a folder, your inbox or anywhere really if we could filter the view by emails with comments on them. This would be especially helpful with
CDATA Zoho-Excel Plug-In Setup
I downloaded the trial version of CDATA's Zoho-Excel plug-in and am having issue with setup. Specifically, it seems to center on creating a custom OAuth app. Although I'm technically adept, I am not a coder/programmer. Here's what I do: I go to register a custom app at accounts.zoho.com/developerconsole and click "Add Client." Click "Server Based Applications" Give it a client name (no problem) Add my company's homepage URL (no problem) Authorized Redirect URIs (maybe a problem) After looking at
Does it take time to build an in-house integration for Magento & Zoho CRM?
Hi guys, We are selling furniture and plan to move from Salesforce into Zoho CRM to manage & follow-up with my customers. We previously used this magento salesforce integration but now we wanna build an in-house integration for Magento & Zoho CRM. Some fields we plan to build for matching between 2 systems: - Email - Purchase date - Shipping address And about 5 more fields we are considering. How much time do you think it will take to build an in-house integration as this is the first time we try
Can't add a new user
We cannot add new users. We are getting the following error. We deleted the administrator account however. But we cannot delete other accounts. How do we solve this problem? "Adding user failed - 'The user has an account in a different region'."
Synchronizing data from Magento store and Zoho CRM
We are looking for an Extension to Integrate and Synchronise data between Magento and Zoho CRM. Does anyone have any suggestions or experience with any services?
The default task doesn't apply when creating a new invoice by the system
In my system, I'm creating a new invoice with items, as default I'm using default tax for each item and it's (Standard Rate 5%) but when the invoice is created by the system the tax that applied for the item is Exempt
Tips to build complex flows on the Codeless bot platform at ease!
Zoho SalesIQ's Codeless bot platform lets you build chatbots for your website without having to handle the complexity of writing code. This platform has a super-easy drag and drop user interface that makes bot building as easy as pie. On top of that,
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