Should I give up on Zoho One?
I really want to like Zoho One. The number of apps offered is outstanding and I've talked with several people that are very happy with the software. But onboarding has been a real disappointment so far and I'm about to abandon it for our company and go to other services. I want to post this message in one last attempt to salvage this before I do that however.
Here is what I've run into so far:
1) I added my account with no problem. However, the first user I added tried to login and was told that he had to enter an OTP code to access his account. First, I haven't set up MFA policies yet and the admin screen clearly says that. Second, he can only get the OTP code from his new email account....that he can't get into yet because he doesn't have the OTP code.
Captain Yossarian,: "That's some catch...that catch-22"
Doc Daneeka: "It's the best there is."
-Catch-22 by Joseph Heller
2) I set up the MX servers, SPF records and DKIM records to point to the Zoho mail servers and Zoho confirmed they were set up correctly at each step. But when I go to the email admin screen, I get the disturbing message that I may be missing mail because the MX servers aren't set up properly. When I click the link to set them up in that message, it cheerfully tells me again that my MX records are set up properly. ??????
3) I tried to load files using an Excel spreadsheet and got the notice that Zoho can't handle .xlsx formats, only .xls formats. Seriously? Microsoft switched to .xlsx formats 22 years ago. Is Zoho really telling us it can't handle a file format that is a worldwide standard and is almost a quarter of a century old?
OK, Enough ranting. Please let us know if there are solutions to these problems and that we
won’t continue to run into these snafus as we migrate on to Zoho. Otherwise, we need to cut our losses and move
to Google or Office.
Access your files securely from anywhere
Zoho Developer Community
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Bigin?
Topic Participants
chris.manhoff
Tarek Wanas, MBA
Shakthi Prasath P.A
Sticky Posts
How to Add Users to your Organization in ZohoMail?
A better clarity so you can create other users to start using Zoho Mail. You can directly Add Users from the Control Panel to your Organization. You can invite users with the existing email address. If the person (user) already uses ZohoCRM, then you can import users from Zoho CRM. You can also import them using a .csv file. (if you are planning to add them in Bulk) In this topic, We will be discussing on how to Add and Invite users only. The Import options are self explanatory. ____________________________________________________________________________________________________________
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho DataPrep Resources
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Qntrl Resources
Zoho Creator Resources
Zoho Campaigns Resources
Zoho CRM Resources
Design. Discuss. Deliver.
Zoho Show Resources
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー