AYUDA RECUPERACION
buenas tardes gracias por la atencion y solucion pero requiero nuevamente de su ayuda ya que los correos que restablecieron al ingresar los dejo visualizar por 15 minutos y se desaparecieron nuevamente, requiero que me ayuden de manera urgente a restlablecerlo de nuevo el correo es dosorio@centraltruth.co
Using CRM Java API SDK to insert record into Multi-Select Lookup
I am able to insert records using the Java API SDK except Multi-select Lookup. I know that there is a hidden module associated with the Multi-Select Lookup, in this case "Shopping_X_Members". I am using this code: ZCRMRecord newMember = new ZCRMRecord("Shopping_X_Members"); newMember.setFieldValue("Members_at_Shopping_Participants", participant); newMember.setFieldValue("Members", member); APIResponse zohoNewMember = newMember.create(); where participant or member are either ZCRMRecord or ZCRMEntity
Has anybody got Journeys to work?
I have set up a very simple Journey, it literally just sends an email to a lead if he or she hits a certain page on my website and fills in a smart pop up form. It doesnt work! I have tried other variations, equally simple but still I couldnt get it to work, Has anybody actually used Journeys and if so what are you using it for? Regards, Elisabeth
SalesIQ's Android App is upgraded - grow your business on-the-go!
Zoho SalesIQ's customers have another reason to rejoice because we have upgraded the SalesIQ Android app! We continue to frequently add enhancements and features to our mobile app in order to make it as efficient and user-friendly as possible for you to grow your business. This bunch of noticeable feature upgrades, including a better UI and upgraded profile views can make your experience even faster, seamless and more intuitive. As exciting as it sounds, the Zoho SalesIQ mobile app lets you take
Zoho CRM Unbelievably slow
I absolutely can NOT run a business like this. It takes 2-3 minutes just to LOAD a file. I pay guys to work, and I have NO control over this database. This honestly should not be out of beta testing stages. Very dissappointed that all of my records and contacts are in Zoho. I need to switch to something usable ASAP.
Organize your commitments, deliver them on time—Cliq Reminders
There's lots to do in our workplace that we tend to miss out on a few stuffs like attending a webinar, giving a callback, and sometimes even a deadline... I'm sure everyone experiences this and try to combat it in the best way possible. In this post, I'm going to share my simple smart combat strategy to help you not miss out anymore — Reminders in Cliq. Reminders are now available in web and android app of Cliq (iOS will soon follow). So let's see Why Cliq Reminders? Ease of Use Cliq being the communication
DMARC message in all customer emails and sending from systemgenerated@zohosalesiq.com
We are having real problems configuring sending of emails from SalesIQ properly. Every email sent to customers shows the following message at the top of the email and is sent from systemgenerated@zohosalesiq.com instead of our Helpdesk email address we set in the SalesIQ setup. Note : Sender's email address can't be set as the "From Address", as the DMARC policy implemented might block the emails that aren't sent via client servers. However, when the recipient tries to reply to this email, it would
Messages not notifying on Windows App
We have Cliq on Windows Apps across our office. Starting on 22-05-19 messages have not been notifying the receivers in our entire organization. This includes private chats, mentions, and channel chats. There have been no machine reboots between the 21st (working) and the 22nd (not working) to suggest an issue like Windows Update. Reloading the app or quitting / restarting the app will bring the messages through and show the notifications of the previously sent messages, but new messages are still
Notification
I would like to know if you have facebook equal user notification. badge
Track Attachment Downloads in Marketing Hub
I have a journey for a free ebook we offer and I have the ebook attachment (via button) within the first email. I want to track the downloads and set the next actions based on the download response, however, I cannot. How to do set the next response in the journey based on the download action?
Sender Not Verified
Que dois-je faire pour que cette adresse soit bien validée ?
Research template/ Data gathering
I am always researching things and gathering information. Though often the findings of my research or information gathered will be applied to actual projects further in time, at the moment of research (often rather random) it is not directly related to an actual project. Still, I'd like to have a method and a place in z-Projects where I can organize this research and store this information. Not only to have it handy (in Projects) for when the time comes that the information becomes relevant to particular
Disable Forum Email Notification for Forum Creator
It would be great to be able to disable the email notification sent to the Forum owner every time someone posts in a forum. I am the Admin on our account and because I created the Project Template with some predefined Forums, I get an email every single time someone posts in the forum, even if the user posting the message does not send it to me. Using the Zoho chat I have been told there is no way to disable the emails. Is there any way to workaround this "feature"? Could I setup a "dummy" account
Zoho CRM Task email notification
I just spoke with Zoho CRM support and wanted to confirm the following. Apparently when I schedule a Task for a contact and I set a reminder via email for a later time Zoho CRM will not send an email notification to me. If I schedule an Event this works fine. The tech's answer was that on a New Task email reminder does not work because it's a task and not an event which requires a specific time of occurrence. Can anyone confirm this is how it works??? I just want to be sure I'm not missing any
Open Rate Decreased after moving from Mail Chimp to Marketing Hub
Hi, My company recently switched from MailChimp to Marketing Hub by Zoho. We noticed that our open rate dropped from an average of around 25% to around 15% on the first few campaigns sent from Marketing Hub. Can anyone provide insight on why this may have happened? Thank you
Multi Email Campaign
I need to set up a campaign that will send 1 email every month for 12 months, to all Leads that meet a certain criteria from Zoho CRM. It needs to automatically add new Leads that come in from CRM as they're added. I'm new to Zoho Campaigns and I'm looking for the best method to do this. Any tips are greatly appreciated.
Can I restrict technicians to only certain computers?
We are considering switching from LogMeIn to Zoho. So far everything seems great. One issue we are having though is I cannot figure out how to restrict technicians so they can only connect to certain computers. We will eventually have around 500 machines in Zoho, and we want some techs to have access to all of them. We would also seperately like to have other techs be able to log in but only see one or two computers, is this possible? I can add techs to different departments but I cannot figure
authtoken seems to die
Hello, For some random reason that I can't figure out, our authtoken that we use in "searchRecords" API goes bad. When we generate a token, how long can we expect it to continue working? Is there an expiration for a token? Our site that grabs records from via the ZOHO API breaks. We get the error >>"code":"4834","message":"Invalid Ticket Id"<<. Once we generate a new token and add that to our code, everything works again. We can't have our site going down at random because of a token. Any suggestions?
Operation permitted for paid user(s) only.
Hello, I'm trying to activate the email financeiro@linksearch.com.br and this is giving the message Operation permitted for paid user(s) only. Could you activate it please? This email is very important.
Is it possible to from same domain to have one email point to Zoho and another email point to Office 365 Email Essentials?
I partner with a colleague on a few projects. She had me set up with an email to use with a particular client. She has to pay for my additional email and there is not enough business to justify the cost. I thought maybe I could set my email up through Zoho while hers in accessible through Office 365 Email Essentials. Is this possible? In the instructions it says to delete all other MX records other than the zoho records but I believe that would then effect her email capabilities.
No puedo acceder a mi correo "Cuenta no activa"
Buenas, estoy intentando acceder a mi correo electronico "me@guillermodaniel.xyz" sin embargo me arroja el siguiente error "La cuenta no esta activa" me urge revisar mi correo electronico, como podria solucionar dicho problema? dejo una imagen del error.
Getting crm account id from zoho books api
I'm trying to get a list of contact from my zoho books in hoping that it would also provide me the crm contact/account id for each books contact but I am not able to. Is there a way to get a list of my contacts (from zoho books) which also include the crm account id that each books contact associated to ?
We made an Integration between zoho invetory and woocomers
send your request to info@holisticcrm.co.il
Turning off Prorating
Greetings! I sell a service that does not permit a prorated price. In other words, once you've bought the service, we charge you for the entire month. Is there a way to work around the prorating feature? Contrawise, is there a way to limit customer start dates to only the 1st of the following month, so an entire month can be billed without pro-rating? Thanks, Joshua Arguien
How do I sort by last name?
Hello! We love Zoho Forms, but it can't seem to do the most simple task: sort by last name. When you use the Name field in the form builder, it automatically asks for First Name, Last Name. When you view the data in the field after submission, it is entered as "Bob, Smith". In the All Entries menu, you can only sort that field as "asc" or "des", which sorts by first name only. How can you sort by last name in Forms?? Thanks, Julie at Morehead-Cain Foundation
Data Sharing Rules not working
Hi, I've setup a hierarchy of "Roles" but for few cases need to share lead records across different roles in the hierarchy. For some reason, adding data sharing rules with "From" and "To" as the respective roles has no effect. Still unable to see the "From" account's shared leads in the "To" account. Anyone facing similar issues? Any help appreciated.
Accessing Contact Sales collection via a custom button in the contact module of the CRM
Hi CRM and Deluge gurus, I am trying to create a button for the CRM Contacts module (that shows on the contact list) which reads the Sales Orders collection for the contact, the processes that list to extra all the products and places each product into a muti-pick custom field. My challenge is that I cannot figure out how to grab the Sales Orders collection for the contact record. Any suggestions? Best regards. Joe
Contact sync stops working android
Hi I have a Mi9 android device and the contacts syncs works since las week, i dont change anything on zoho settings or my device. I use the mail app from Miui and now i doesnt work. The mail and calendar sync correctly with exchange . Please help. Is There any app like zoho calendar sync for contacts. Thanks
Zoho Desk Community Meetups 2019 - Canada
Hey there! Are you making the best use of Zoho Desk? Do you think meeting and learning from other Zoho users in your city would help? If yes, then Zoho User Group Meetups is the right place for you! We're happy to announce our first Zoho Desk User Group
SalesIQ Chat in Subscriptions Customer Portal
Is it possible to add SalesIQ Chat widget into Subscriptions so that it's available on the customer portal and/or hosted payment pages?
Idea for a Custom Function: Auto Calculate Margin on a Quote
Hi, The regular custom function posts are great. It would be great if you could post one that calculates the Margin on an quote, sales order or invoice. It would have to check each item cost and corresponding selling price on the quote and then calculate the margin and adds it to a "Margin" field (while taking into account discount field) This field could then be used within reports to average out Sales Reps profitability. Even better as it would be possible to add to dashboards for live updates.
Cannot create Sales Order through Zoho Inventory API
I am working to POST a new Sales Order using the Inventory API. I continue to get the error: inventory.zoho.com returned (400) Bad Request and said "Invalid value passed for JSONString" I am posting to the following URL: https://inventory.zoho.com/api/v1/salesorders?ignore_auto_number_generation=true&authtoken=xxxxxxxx&organization_id=xxxxxxx I am also specifying the header as Content Type: application/json Here is the current JSON, which validates fine at jsonlint.com {"customer_id": 3456756787823,
Issue in creating API request of create an item in ZOHO inventory
I am using an API in which i faced an issue. //CODE// $data = array( "unit" => "10", "item_type" => "inventory", "product_type" =>"goods", "is_taxable" => "true", "description" => "product description", "purchase_account_id" => '123', "inventory_account_id" => '1235', "name" => 'hibiscus', "rate" => '10', ); $data_string =
Trying to get Zoho to email an invoice
Hey Guys, I'm trying to get the zoho inventory api to work with our website, and we want to it auto create an invoice, then email that invoice once created. I'm using this site as reference. https://www.zoho.com/inventory/api/v1/ $invoiceEmail ='{ "send_from_org_email_id": false, "to_mail_ids": [ "myemail@email.com" ], "cc_mail_ids": [ "myemail@email.com" ], "subject": "Invoice from Zillium Inc", "body": "Dear Customer, Thanks for your business." }'; $connectionStatus
Can't unblock and use my company mail
Hello, I got my email account (info@pucicup.com) blocked. Tried the unblock page, but after signing in, I get an error page and can't finish the process. Please help me ASAP as this is company account. Regards, Luka
Im new to desk (was using fresh desk for 5 years) struggling with alert settings
I followed instructions given to me on chat, but I still cant get it right... I dont get email alerts when someone adds a new task but I do if they reply. If I reply to a customers ticket, I get an alert telling me that THEY updated it? (and Im assuming they do) Im not the most technical of people, so is there a way I can get someone from Zoho to log onto my account and help me achieve the best / standard setup? Many thanks John
Filter iframe report in a page with a custom function
hi guys, i've got 2 reports in a page, Report A and Report B. Report has a custom function button named "View". what i want to achieve is that whevener user click the "view" button on report A, automatically Report B will be filtered by the criteria on Report A on the same page. i made both of the reports published. below is the custom function code: void CustomAction.viewallreport(WORK_ORDER_FORM recID) { openUrl("https://creator.zohopublic.com/howard200/icon-production-version-2/report-embed/Services_Report1/zFAFOx8SpJ0Mg6f393TJayHNOn2YF00CABYUqZGh5puBSRPxvsWFBQ2wJsZrNMDCGA8y8OxxDAA1N8a9UO7zCYVOkFy2xA7jnFhD?Work_Order_No=1047","iframe","test");
Tally the total of certain records then change the status of those related records based on the total?
Ok I might be pushing my luck but I am going to describe the feature I am working on and see if anybody has ideas on if its possible. I have a form called credit memo. This form has a look up field to the Vendors form. The Credit Memo form has a subform that allows the user to choose products that are being returned for a credit memo. There is a field in the main form that totals the subform and gives a total credit memo. I also have a form called Quotes. This form also has a lookup field to the
Tiny Tip Tuesday #18
Go offline with your surveys When you're at events or out on the field, the internet might not be reliable. At times like this, it's useful to have an offline link to your survey. With this, you will be able to collect feedback and upload it when you're back online. How do you do this? Zoho Survey, along with other publishing options, provides you an option to enable an offline link for your survey. To set up the offline survey, all you need to do is set a password for your survey, which
Zoho people license for users not exhausted
We have 30 all in one user license for Zoho One apps. At present I have used 27 licenses. I have tried adding a user to Zoho People but its asking me to upgrade. I have reached 30 user licenses yet!!!
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