4401Unable to populate data, please check if mandatory value is entered correctly. 1
$xml = " <Leads> <row no=\"1\"> <FL val=\"Last_Name\">Фамилия</FL> <FL val=\"Phone\">383838838383</FL> </row> </Leads> "; $result=insert($auth,$xml); print_r($result); function insert($auth,$xml) { $curl_url = "https://crm.zoho.eu/crm/private/xml/Leads/insertRecords"; $curl_post_fields = "authtoken=". $auth."&scope=crmapi&xmlData=". $xml. "" ;//request parameters $ch = curl_init(); curl_setopt($ch, CURLOPT_URL, $curl_url); curl_setopt($ch, CURLOPT_FOLLOWLOCATION, true); curl_setopt($ch, CURLOPT_TIMEOUT,
How do I change Phone number layout?'
Hello, When I type in telephone number in leads in CRM, it takes per default the US format. How can I change this? Thanks in advance. Miguel
Basecamp Data Import Failure
I've tried to import our Basecamp 3 data into Projects but have received the following email. I have even tried to do it one more time and the result was the same. Could you please check our logs to find out the reason behind this issue? I've checked our Basecamp plan and there wasn't any statement about 3. party connection or data migration limitations. I did not try to use an Admin account though but I don't think that this could be the reason for this problem. We could not import your Basecamp
How cam I close all the open task when the potential stage is changed to closed lost?
I am trying to create a workflow where once the potential stage is changed to closed lost all the open actives will be changed to completed?
Zoholics Experience
Hello everyone :D What do you all think about the Zoholics events? I attended the event in Utrecht, Netherlands and I was pretty happy with everything, all the presentations and people I met, and also impressed by the dedication of Zoho Agents, they were
Calls - not possible to change the Status to Completed, Calls stay in open To Dos
Hello, I have noticed that it is not possible to change a status of a Call to Completed. Actually, it is possible to change it, but the changed status does not stay. Scheduled and even made calls stay in open To Dos. Can you please fix this? Thank you Miroslava
Archive folder
Hi I had received an email that my storage is almost exceeding the limit, so i did archive the inbox ( all of it) and then i couldnot find any email! where did it disappear? how can i find it again? Moreover, i thought archiving would reduce the storage, but it didn't, so how can i reduce my storage to the minimum withgout losing any data? Thanks Bahzad
Adding role via Deluge in Creator
Hi Support, I have been looking for many months to think of a solution to solve the current problem that we have. We have a production application with 1000 or more users and we can't give everybody developer access because if we do so, anybody can make changes to the forms or workflow etc, so we only want a few people to do system users administration. In order to do so, we created a custom form which allows them to add users. So in sequence this is what happens : 1. System admin add users and
Hide the Minutes for Formula Date Output Field
We are using a formula to input a future date filed and then show that in a Report List View - the issue that the date input is including the time - how do we remove/hide the time (see below). I assume we would need to add the remove/hide function to the formula or a deluge script.
Notify specific agents when ticket is resolved
Hello, I want to create new rule and send notification to the few agents when specific tickets are resolved. For example, if Contact segment is A- Maia Manjgaladze, after status is updated, send alert to Maia Manjgaladze. Here is the example how I'm doing it: Execute on: Field Update: Status Criteria: Segment is A- Maia Manjgaladze Actions: Alerts -> Notification for PS (I've create new template) It does not work.
Grandstream PBX
Hello, How should i generate the generate the Auth Token ? cause i'm triing this API URL "https://accounts.zoho.com/apiauthtoken/nb/create?SCOPE=ZohoCRM/crmapi&EMAIL_ID=[Usern ame/EmailID]&PASSWORD=[Password]&DISPLAY_NAME=[ApplicationName]" but nothing happened and always back with error " 404" Best Regards, Mohammad Ziad
Tiny Tip Tuesday #16
Make your surveys multilingual For most companies dealing with global customers and employees, it is essential to make sure you can communicate in a language your respondents are more familiar and comfortable with. Obviously, reaching out to people in their preferred language will help increase the response rate. With Zoho Survey, you can translate your surveys to over 70 languages. This includes being able to simultaneously translate the same survey in multiple languages and have your respondents
Tip of the week 01 - Attention vs Action: Know the difference to win more web visitors
You build your own website after months of hard work. Beautiful designs, creative content, elegant style—your web pages have everything ready to target your visitors. The website is out and live, and people have already started visiting your pages, thanks to the remarkable SEO and promotions. Days pass, and your visitor count increases. Good sign! But, wait—are your visitors actually taking any action on your pages? You check reports only to find that visitors throng to your website, navigate through
Spam filtering by language
While your spam filter is excellent, I keep getting an a few in spam in French, and even one, as I recall, in German. I have no idea how thy got my Zoho address. Since I speak only English, messages in other languages are wasted on me. Even though those non-English messages are being caught by your spam filter, is there any way to block them completely?
Best way to track staff training and test?
Hi, Which is the best way to; 1) Track staff training? 2) Present the training material (videos, documents, etc)? 3) Conduct Tests and track results?
I need help
I can receive emails but can’t send emails anymore why and how do I resolve it
One time payment
Is it possible to use Zoho Subscription as one time billing tool and offer Subscription as add-on? Or use it as as one time billing tool only?
Sales Tax PrePay to CDTFA
How do I record Salex Tax Prepayment to CDTFA? Let say Q1 period I have outstanding sales tax due of $1000 On Feb, I made a payment of $500 How do I record it? Attached my tax info
SEARCH BOX
Hi, The search box has been updated and is terrible. The older system was much better. Will this be changed? Sue
Searching for partners to share costs of ZC Ultimate Plan
hey people! i'm an enthusiast of ZohoCreator, and I'm looking for partners to share costs of ZC Ultimate Plan how it could work? >> ZC Ultimate Plan is the highest ´plan of ZC, with access to REBRANDED Mobile Apps - YES, you create your app in ZC and publish in google/app store with YOUR logo >> this plan costs 35 US$/user/month, but we only can buy this plan to a minimum of 10 users (users != clients, ok?) >> if we become partners, you pay only as much users you need, and have SEPARATED access to
Hide the Case ID from an email subject line
Is it possible to hide the ticket ID from the email subject line? I'm testing Zoho Desk. Whenever I send an email to a customer, the case ID is listed as the first thing. Can we modify this?
Not Receiving EMails
I have set everything up and have the MX records pointing only to Zoho, nothing else. I am NOT reciving any error message when I send an email to the ZOHO email address but there is nothing in my Zo
Customer Support doesn´t read the whole message when an issue is reported and their replies don´t often concern the problem at all - Do you have the same experience?
Dear users, do you have the same experience when contacting the customer support? It happens to me so many times that the customer support doesn´t often reflect the issue described in my emails at all (I even attach prtscrns). I always described the problem, in a detail, I also add a description of anything what I have done to fix the problem and if it might help, I also attach a prtscrn. None of this works. I always get an answer to try what I have already done, emails going back and forth. The
After Linking my Office 365 email, ALL my emails come in as Unread
So I have linked my Office 365 email using POP3 connection, it's taken some time and my emails are all STILL linking after about 10 hours. HOWEVER, they are ALL coming in as UNREAD. I started today off with 10k+ emails unread. Please tell me there is a way to make all my older emails as read or some other way than picking 300 emails at a time to mark them unread?! We're talking about a lot of wasted time if I have to sit here and pick 300 click 'mark as read' then wait, do it again, wait, rinse,
Integrating Quickbooks Online with Zoho Desk
Revisiting Zoho Desk after a year of using another product and I have a question. My business is primarily billing for "time". One of the things I to do today with the system I slapped together is receive requests from clients, work them, and then bill for "billable time". The billable time is added to Quickbooks and then I generate invoices. I'm not opposed to switching my accounting software, but before I go down that road, is there a mechanism in Zoho Desk to "bill for time"? If so, does Zoho
Adding domains
Hi Having an issue adding my domains. Error message "Please enter a valid domain" See attachments. Imraan
New enhancements in Zoho Recruit
Hello, the system is very good. It is great that you keep on innovating the system and add new functionalites. However, please: 1. let the users know concerning all the updates and changes, not only some, the major ones, but also about the little ones. they influence our work a lot 2. use at least some structure and plan in innovations - from the user point of view they seem very chaotic, coming randomly, very often influencing processes and automation that have already been in place. It causes a
Signed Document store and duration ?
Dear Zoho Sign team , I would like to know , if customer after sign the document. In future, if they want to check those signed document, they are not Zoho user, where the online center that they can look for it ? And if we are zoho user that send out
Zoho Desk Integration with forms
Hello - In CRM I was able to integrate a form that attaches the form as a pdf on the record in CRM. I do not see an option to have a form pdf automatically attach to a ticket. Am I missing it?
BalanceDue vs InvoiceBalance
In customer statement you have the tag: BalanceDue In invoice settings the tag: InvoiceBalance Can you make available the BalanceDue for the invoice template? It's more logical to inform a client about all the balance, not the balance of one invoice. For 90% of users, the tag InvoiceBalance it's useless. Almost everyboy has a balance for the current invoice and almost everybody pay in full.
Formula / Deluge Script Help
We are coming from another database program and need help with Creator Scripting. On our form we have several YES/NO questions. If all questions are answered YES then the applicant is considered APPROVED. Therefore we would have a field populated as APPROVED or NOT APPROVED based on how the YES/NO questions are answered. We would also create a % APPROVED NUMBER field so if the APPLICANT only has 4 of 8 questions answered YES then they would be 50% APPROVED. (1) I assume we need to use a FORMULA field
Custom Schedules
I cannot seem to add or edit any custom schedules anymore? You can start creating, but cannot actually enter or edit any code! Have tried various browsers and the problem still persists. Any help greatly appreciated.
double spacing
Any new note created seems to be double spaced when hitting "Return". how can things be changed to single space.?
Notebook, heavy memory usage on sync
I just installed notebook on my older Macbook Air and when it started syncing, it also started burning through memory. More memory than my computer even has. My computer only has 4gb of memory. This number kept rising, so I had to force quit before my computer became unresponsive. See image below.
FAQ
Is there any FAQ for Zoho Forms
Index Match multiple columns - converting from Google Sheet
My formula from google sheets is below. By pasting it in to Zoho, it does not work. If I try to rebuild it in Zoho I get stuck when I try to select multiple columns for either the Index or Match functions. Is this not an available function? Am I not using the proper modifier key on my (Mac) keyboard to select more than one column? =IFERROR(INDEX({NetworkSwitches!$B$5:$B;NetworkSwitches!$H$5:$H;NetworkSwitches!$N$5:$N;NetworkSwitches!$V$5:$V},MATCH(B2{NetworkSwitches!$A$5:$A;NetworkSwitches!$G$5:$G;NetworkSwitches!$M$5:$M;NetworkSwitches!$S$5:$S},0)))
Updated Module Fields in Zoho - Deletes Previously Entered Data
Hi there, My company was going through changing the field names in various Zoho Modules we created to better fit our needs. Information had already been entered into these fields, and we didn't think changing the field titles would delete the data stored within the fields. Unfortunately though, we have direct evidence that changing field names in Zoho Modules DELETES the data that was previously entered. So the question is, once a module and fields are set up, there's no changing them, for fear
Signed Document Triggering a Form being sent?
Hi, Is there a way to trigger an email with the link to a form once a zoho sign document is completed? I'm still learning the ins and outs of Zoho and am hoping there is a way to make this work. So, we sent a Zoho sign doc The client fills it out When
missing contacts
Hi, I've recently started using Zoho and populating my possible clients and contacts list. At some point i started missing some contacts I had previously introduced but I thought it would be me not having properly saved them. This afternoon before leaving the office I just could see one contact, which is pretty worrying because I had more. I just checked when I got home and I could see three, which is an improvement, but I'm still missing some of them. What's going on? I thought Zoho CRM would be
Not able to send private messages
The share button is not transmitting private messages. When I click it, it is not immediately responding. The message may be transmitted several minutes later, but doesn't show up in my feed.
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