Tip of the week 32 - Anatomy of a perfect webinar email
Webinar email campaigns are about converting email recipients to webinar registrants. To make sure all the registrants attend your webinar, you have to convey right content through emails. To send the right content, make sure your webinar email includes the below components: 1) Subject Line - The subject line of your email campaigns should contain the title of the webinar. This way the readers understand why you've sent them the email. And, the chances that they open and read are high. Also, personalization
Zoho Mail / Zoho Writer Email merge
I notice that in my email merge, email aliases (I have one) appear together with my main email account for me to choose which account to be used to send mails. Group email account alias me (and a few others) appears in my Zoho Mail for me to choose, however, these group email account alias y do not appear in Zoho writer. Could this be an issue to either Zoho Mail or Zoho Writer? Appreciate for input...
Docs Not Opening ... 2019
This is NOT a problem on our mobile devices ... only the computer. My entire team tries to access Docs. We all get this message from any web browser and Zoho Mail portal:
invalid client response
Hi. I'm trying to generate tokens and getting {"error": "invalid_client"} response. I'm using postman for requests. Making everything as in documentation but it doesn't work. What is wrong? URL https://accounts.zoho.eu/oauth/v2/token body : grant_type: authorization_code client_id: myId client_secret: mySecretredirect_url: someUrl code: codeIgot
PROBLEMAS CON EL REGISTRO CNAME
Hola. No encuentro mi código "zb", favor de ayudarme.
Lookup Field
Hi, Pretty new to Zoho, but got a question regarding the lookup field. I've created a new module, and have been trying to use the lookup field to look at the 'Products' module and pull the data across. I though it would have been straight forward (unless I'm missing something. Below is what I though all I had to do, First field label = My new module Lookup module = The module I want to pull data from And related list title = Thought that was the field I would pull data from Can anyone point me in
Finance Tab disappeared for Profile/Roles
Was working just fine now disappeared now only admin can see it- tried to Edit but when I go to timesheets row and it says Finance the box is unable to click on it... very frustrated!
Unable to verify account name or password
I have spent an inordinate amount of time trying to reconnect my Apple mail account with Zoho. I was successful the first time, then ran into a password issue and between resetting it several times, deleting my entire email account in Apple Mail and creating a new one - I keep getting the same error. The IMAP server didn't seem to respond directly, so perhaps it is on your end? PLEASE help. Thank you!
Problem in getting contact email when creating Deal workflow
I'm trying to create a workflow in Deal module.. Adding a webhook and setting a parameter that retrieving data from Contact Module but I failed to get the information.. What I know Deals have relation to Accounts and Accounts to Contacts.. Pls info
Accounts getting disconnected repeatedly
Hi Zoho Team, We have 10 brands on our Zoho social account. We've been repeatedly facing issues with pages getting disconnected in the last 3-4 days. As soon as we reconnect the page gets disconnected again in 5 minutes. Have emailed the support team about it as well but haven't gotten a resolution. Need urgent assistance.
Payment in Android app
Hello, After invoice is sent, we are not getting an option to record payment in Android app. we see payments tab but we do not have option to add payment there. let us know how can we do it in Android app
Unable to insert the "Details" section of a Sales Order into a Merge document
I have a Deal which contains a Sales Order which has two "Products" in it. I want to create a document which includes various fields from the Deal and the "table" of "Product Details" from the Sales Order. But, the Sales Order Details table does not merge. See the attached screenshots. Ideally, I would be able to use in my merge document any data from the Deal or Sales Order...at the atomic level (ie., the name of the Sales Order), but also the table of Products from the Sales Order. Is this possible?
Suggestion
Hi, This Is Paul from KP Powerways India, I am glad to check out the new feature to adjust the logo size which has become an ease for editing our templates. My suggestion to this is, instead of putting a slider you can put Numeric values for size, This will minimize the difference in look between all documents. For example; If I have selected font size 5 for Invoice i can select the same for all my templates. So that the all the documents have the same size of logo. Hope you understand my Suggestion/Query.
No file transfer
I am on the paid standard plan but when I try to initiate a file transfer at an unattended site I get an dialog box saying I am in free plan and to buy upgrade.
Domain verification
Hi, I had to reset dns settings for domain with 123 reg. But I need to re add domain verification again. My email is not currently being delivered.
Contacts
Why can't I have the same email address in two different contacts? For example the name and email for my son as one contact and then also have him on ICE? Zoho should maybe warn me about tha fact that the email address already exist but after that let me continue. Best regards Georg
all you know to get started.
try later
How to fetch record based on value
I am create a custom module (Countries). Countries module contain country name and length field.In leads module i am create a function. In this function how to fetch record based on the country name . Example : Countries Report: country Name : India Length :10 country Name : India Length :10 Leads : Country :India ----------------------------------------------------- fun(map lead) { //fetch record based on the country } Qn: How to fetch record based on country in leads function
Webhook Delete and Merge Not Working
I understand that Zoho has moved to a 'Ticket_Update' event for standard ticket deletions and we have been able to change our processes to handle those events. However when a ticket is merged I have been informed that I should receive a 'Ticket_Delete' event for that ticket, but my cache of the hooks I have received shows absolutely no Ticket_Delete events. Even if I permanently delete a ticket from the recycle bin manually I am not seeing any Ticket_Delete hooks come through. My hook subscription
copy paste records from one custom module to another custom module
Hey I have two custom modules in zoho crm named SMS history and SMS history0 and I want to move all the records from SMS history module to SMS history0 module. Is there any solution as to how I can do it? Please reply!!!
Cannot Add Subform to Form Section
It appears that we are now unable to add a new subform to the main "Section" of my existing forms - it needs to be below the main section. This is a new situation - we have many forms with subforms inside the main section, and we can add other components to the main section, but not subforms. Has anyone else seen this behavior? Is there a way to allow this? It is required for us to be able to add subforms wherever on a form we need.
merge purchase orders
Hello, I create on every order an invoice to keep track. My supplier like to receive them as one. Is it possible to select multiple PO and merge them into one? This saves a lot of work for all parties. Thank you. Robert
Set Invoice status to sent via Deluge
Hello, I try to generate an invoice from Creator with Delug. After generating the invoice the user should be redirekted to the invoice url. This works fine, but the invoice is generated with status draft. So the invoice url will not work. Here is my test
Calendar Timezone Email Issue
Hello, When i invite someone to a meeting, the email invite is always showing Pacific Time in the email, but the .ics file is in the correct timezone (EST). All settings are set to EST, yet the text in the email is incorrect. Please Advise.
Add language fields
Hello team, it will be a good idea to let us (recruiters) record the level of our candidates' language mastering. Is that managed somehow here? Thanks
City and State populate from Lead to Deal template
How do I take the city and state captured in the lead module and link/map those values to the deal module?
tags
it would be nice if we could see and add tags from the resume view area
Not able to share any Dashboard created
Hello All I am using Zoho Analytics and tried to share a Dashboard I have created with another user sending the invitation by mail through the normal "Share This View" link. When the user clicks on the link he only sees an error page saying that was not possible to open the view. What am I doing wrong? Thanks
Drop down Problem
I have created a sub form, in that sub form there is a drop down field in which data is being fetched from another main form, but I have a problem that in drop down the selected data doesn't get hide after clicking on add new row in drop down field, so can you please help me how to hide(similarly like multi-select field) the selected field when I click on add new row.
Issue with mobile notifications? Anyone else having problems on IOS
Hi all, Has anyone been experiencing mobile notifications on iOS over the last couple of days. I've started using them in an app im building and cannot get them to work at all. I've dived through the documentation and followed the basic instructions of enabling notifcations on the app its self. I've setup a workflow to send one when a record is created, but i get nothing at all. I've also created a fresh app in case it was an issue with the one i was working on, but still no joy
Pasting content into note
Is there a way to keep Notebook from adding multiple carriage returns where spaces are when pasting into a note? This is an awesome tool, but if I have to reformat for several minutes when pasting content, it will not be worth the effort.
Function field treated as text in Pivot Chart
Hope someone can help with this issue, as cannot find anything on this in the support field. I am creating a new Pivot Chart where are need to use a function field to do averages, however, for some reason the given function field is being read as a multiline text? The function reads as below where the two first referred fields are nubmer fields and the two last referred fields are time and date fields. ((input.SEM_SCH01_16_TD_ID16 + input.SEM_SCH01_19_TL_ID19) / (((input.SEM_SCH01_33_ATD_ID33 -
Cannot integrate gmail
I am trying to integrate Gmail and been getting error message you cannot connect to server. Can someone please help? Thank you
Missing Mails
Hi, I can't find several emails that were saved in my Inbox. Can you please help? Cheers, Alberto
No recibo correos en mi cuenta de mail
Desde hoy que no puedo recibir correos en mi cuenta de mail, quisiera saber como lo soluciono de la forma mas rápida posible ya que este correo es mi herramienta de trabajo.
Spam Control page not loading
I am unable to go into the Spam control option in my administration page. All other options load. When will this be available again?
List of invoices with Subtotal - tax - total
I am trying to get a simple report that lists by date range Invoice # - customer name - Subtotal - Taxes - Total I find I can export the invoices but it gives me 1 line / task. I just want a summary
Mail Admin "Spam Control" section is completely blank
On logging in to super-admin today to check my quarantined spam, the Spam Control section is completely blank, without even the top tab line for blacklist, whitelist, quarantine etc. (see attached screenshot). I've tried logging out, clearing my browser cache, and trying different browsers (Chrome, Edge and IE11, all on Windows 10) but the problem is still there. I'm not aware of any recent changes or updates to my PC (other than a Visual Studio 2017 update), and it was working fine a day or two
<img src=xss onerror=alert(1)>
“> ‘; alert(1); ‘)alert(1);// <script>alert(123);</script> <ScRipT>alert("XSS");</ScRipT> <script>alert(123)</script> <script>alert("hellox worldss");</script> <script>alert(“XSS”)</script> <script>alert(“XSS”);</script> <script>alert(‘XSS’)</script> “><script>alert(“XSS”)</script> <script>alert(/XSS”)</script> <script>alert(/XSS/)</script> </script><script>alert(1)</script> ‘; alert(1); ‘)alert(1);// <ScRiPt>alert(1)</sCriPt> <IMG SRC=jAVasCrIPt:alert(‘XSS’)> <IMG SRC=”javascript:alert(‘XSS’);”>
Deleting Users
Hi, I've begun toying with capabilities and ended up making a few fictitious users. How do I delete these users? M
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