Planned maintenance of our India Data Center : 27th Jan 2019 , 09:00 to 11:30 AM IST
Dear Customers, As part of our regular maintenance at our India Data Center, we will be switching our apps from Primary to Secondary Data Center on 27th Jan 2019 from 09:00 to 11:30 AM IST. While we carry out this switching, all Zoho services will continue to be operational. We do not expect any major interruption and you should be able to continue using all Zoho services during this maintenance. We will post an update once the data center maintenance is complete. In case you do experience any
i need my zb code please
where can i get my zb code please
Deleted Emails
Is it possible to recover the permanently deleted emails from my Trash from November 27th - December 16th? I have several urgent attachments I need to retrieve that were meant to be archived, not trashed. Thank you for your urgent response. Angela Buxton angie@theworksitegroup.com
anomaly detection: default show month, not daily; how to force/do?
a beautiful however, if I include/show on dashboard it shows daily grouping iso monthly: also, cannot choose monthly on dashboard view?! how can I force it to show monthly grouping?
Cloudflare app
Can you guys make a cloudflare app? It would be so amazing! Sales IQ will benefit the most from this!
Instagram
What is the best way to monitor Instagram? The monitor page tells me instagram stopped third party apps searching for # or @
Relation between three modules
In my ZOHO CRM I have the modules: - Contacts (Standar Module) - contact_id (I have it) - Payment Magnament (Custom Module 1) - customModule1.id (I have it) - contacts.contact_id (I have it) - Payments (Custom Module 2) - customModule1.id (I have it) - contacts.contact_id (I have not it) Between the modules Contacts and Payment Management I have relation but in the module Payment only have relation with Payment Management with customModule1.id and I need to get contacts.contact_id.
Failing to Upload an Attachment from Google App Script to Zoho CRM
Hi, I have been generally able to navigate the API without issue, but I cannot get a file that is in the form of a blob, to attach to the Account record. I am new to programming over web APIs, so I haven't yet figured out a way to capture the corresponding HTTP POST request and response so I am flying a bit blind. Would welcome any ideas on what is going wrong. When I execute the code against a good recordId for an account, I receive the following response: {code=INVALID_REQUEST, details={},
Creating report to show billable time per account
I am testing zoho and have an issue I am trying to resolve. I want to be able to create a report that will pull all the tickets + time spent on those tickets in totals into one report per account. That way i can work out how many billable hours were spend last month (for example) on that client and can do my billing for them based on that. I have found the time tracking custom report area but the columns dont really work for what im trying to do.
Sender's address is missing
im in change of sending email out to our clients. my company use to have address like "news@mmmm.com", "support@mmmm.com" and many more. but one by one the address is missing. now i have to use personal address to send bulk email to clients like myname@mmmm.com. can zoho help me out with this? thank you.
Is it possible to set up a unsubscribe form on Zoho campaigns?
Hoping to set up a form after a contact has unsubscribed to ask the reason (ie: too many emails, not relevant, etc.) Is there an option to do this?
Bug: WYSIWYG editor excessive bottom margin
I'm pretty sure this is a new issue in the last couple of days. The WYSIWYG editor is setting the bottom of the edit area a long way from the bottom of the window, leaving a large wasted space that should instead be dedicated to the edit area. Here is a screen cap. This issue shows up across multiple zoho wiki sites, and happens on both Firefox and Chrome, on Windows. (7-64).
Bug WSYIWYG col insert incorrect valign
When the WYSIWYG editor creates a new table with the Insert Table button, it adds attribute valign="top" to each cell. However, the right-click > insert column does not do so. This means newly added columns have valign default, which is middle (and almost never what I want!). I'm pretty sure this broke only recently, since I use tables on a daily basis, and would have noticed this. Anyhow, I think Insert Col should be consistent with Insert Table. Well, really this sort of thing should be controlled
Bug: WYSIWYG table row and col add and delete control is missing
Some time in the last few weeks, the tiny control that appears when editing tables, to allow adding/deleting rows and columns, has stopped appearing. That control was always a bit fiddly, but quite useful, particularly for adding or deleting many rows at a time. The same action using the right click menu does work, but is quite slow. I am reporting this in case the disappearance of this control was unintentional.
Bug: WYSIWYG editor: Selection handles and resize control for images no longer available
Hi folks, Some time in the last maybe month or two, it seems that the ability to resize an image after inserting it into a page has disappeared. It used to be that after inserting an image into the WYSIWYG editor, you could later select it, resize handles would appear, and you could use those to resize it. Now, when you select such an image, no handles appear, and consequently there's no GUI way to resize it. This is also inconvenient for moving the image. You can still move the image, but lack of
Scheduled Actions not Working for Workflow
Hi, none of the Scheduled Actions are being triggered on my workflows. I've set up a workflow to be executed on a date/Time of 15 minutes after the last activity time. And I've also attempted one toe be executed On a Record Action. My issue is that in both cases, only the Instant Action is being triggered. So the workflow is successfully starting, the criteria that's defined is successfully being applied, the instant actions are successfully being triggered and show up on the History of the leads.
Email Not Working For 3 Days - Server Side Issue
Just wondering if there is a wide spread issue regarding zoho.com email, or whether it is just my account? Have been unable to send or receive email for 3 days now, and anyone that tries to send me an email gets the following message: "This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: username@zoho.com host smtpin.zoho.com [204.141.42.120]
MX Records and SPF unconfigured after adding CNAME records?
Hello, Yesterday I added two CNAME records to my DNS configuration (to point to a new website that I just created), and when I logged to Zoho mail, I noticed that MX records and SPF are not working. I configured them before doing this, and all was working perfectly. Is there something that I'm missing? Maybe I just need to wait or something, but I'd like to know if I have to configure something else. Thank you very much !
Line2 Integration
I am suggesting an integration With Line2 as it's a great feature to have within Desk. It's affordable pricing and offers a lot of great features that Vonage and Twilio offer. I hope this is taken up on because I would love to see it in the near future (line2.com)
Incoming and Outgoing blocked
I am experiencing big issue on my Email ID menon at greenturncw.com .. I cant receive email from 3 Jan 2019 ans send mail from my account . The error is Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Please help us to recover the issue.. Regards Madhu
Expected response code 250 but got code "553", with message "553 Relaying disallowed"
Hi, I am trying to send email from my Laravel PHP form on my website but the system keeps on throwing the error: Swift_TransportException (553) HELP Expected response code 250 but got code "553", with message "553 Relaying disallowed as Lee Ibrahim <myemail@stawika.com> " Please have a look and let me know the problem with my Zoho Account.
Receiving 554 5.1.8 error when trying to send message
Hi When I try to send an email from my account occum5 zoho.com via the web portal I get the error message 554 5.1.8. I am unable to send or receive emails from my account using Edison on my iPhone. I do not use the account very much so it has nothing to do with the volume of emails. Thanks
iincoming new emails are not being received anymore, after a few hours of use.
Hello, I became a user of zoho mail on 15/01/2019. I started today 17/01/2019 to rotate from my old email provider to my new zoho email address. All worked fine in the beginning, until my Zoho email box stopped accepting incoming emails. I used Firefox Tor Browser to hide my IP address while doing this all, it worked fine for a time, until it didn't anymore. I receive message from senders that their emails aren't being accepted by Zoho mail, or the ones that are said to be sent, are not showing
Repeating invoice numbers
At present time it seems that invoice number must be unique. Due to local regulation, I need to reset my invoice number at a beginning of each year. This seems to be impossible in Invoices since the number must be unique. Is that really so? Any way to remove the uniqueness check? How to circumvent this? (Please note, I am not allowed to add any prefix/suffix to my invoice number!)
Unable to send message; Reason:554 5.1.8 Email Outgoing Blocked.
Unable to send mail, admin (at) cliffindiacorp.com,, it shows below error Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Save Email Distribution Template and Send with Deluge or Webhook
Hello, We are trying to create a customer satisfaction survey which will be distributed and tracked based on the recipient's email address. What we would like to do ideally is create the survey and the email distribution template and then simply enter the recipient's email address and send the survey in one click. Form what I am seeing, every time we send the survey using the Email Distribution feature, we must manually re-create the survey email from scratch which doesn't make any sense. Is there
Import data from REST API
Hi! I want to import data from a third party app, I can retrieve the data using a rest api. So I can figure out how to make it with Zoho Creator (make the forms, schedule a job to retrieve the data ... and in Zoho Reports import data from this Zoho Creator App). My question is: is there another way to import data from API? is it better/worst? Thanks. Regards
Issue with searchRecords method
Hello, I want to search a freshly created record based on a criteria named "SIRET". The SIRET custom field datatype is "single line". Here is the URL of my request: https://crm.zoho.com/crm/private/json/Accounts/searchRecords?authtoken=AUTH_TOKEN&scope=crmapi&criteria=(SIRET:123) The record that I previously created is well an account and has a SIRET value of "123". But yet, when I request the API with that URL, all I get is an error 4422 telling me that there is no data found. Here is the actual
Zoho Social and posting Videos
Dear Zoho Social Team, Is it possible to post video's to Facebook or other social platforms with Zoho Social? Please advise,
USing RF ID Reader
Hello Does Zoho creator allow the use of RFID? I would like to use some to identify employees logging in to the application Thank you Amanda
Removing inbox CC from inbound emails
Hi I need to remove the function that all inbound emails have my Outlook address copied in so I'm seeing the same message twice. One in the CC and one in the ticket I pick up. How can I do this? Thanks Charlotte
Custom icons, colours and typography.
Hi, we are developing a custom app in Zoho Creator for a client that also has its own clients. The app must look different depending on who logs in. Is there a way to use custom icons, colours and typography in the app? Can some of this change depending on the permissions? We know that we can change what page, reports, etc can be seen depending on the permissions, but we are looking for a more deeply customization of the visual style.
Filter Settings - customise for 14 days
hi there, I would love a 14 day filter for tasks - so taht I can see whats due for the next 2 weeks - is this possible? I can't see it yet! Liz
Print Knowledgebase
It would be nice to have an enhancement where users have the option to print the Knowledge Base articles.
How to assign a Customer/contact to a department in Help Center.
We are a school system with 8 different local school buildings. All of our teachers/customers access the help center by signing in and are registered. I'm trying to find a way other than having a department form drop-down box to have their tickets show up to their respective buildings/department. The reasoning behind this is that we have to physically visit these buildings as our tickets are for broken equipment, and I need to know where I am going. (Building 1, 2, 3, etc) Example Math teacher in
Reporting Instagram post reach
Hi there, I need to report reach on social channels to our SMT and I was hoping that reporting would have a function for that. I can see on Instagram you can see individual post reach by individually clicking it, but now on the reports dashboard. Is there any way to include this - would save me so much time instead of manually adding them together! Thanks, Ellie
Co-trianer Spotlight 01: 3 ways a co-trainer can assist you even before a training begins
Hello everyone, To enhance your experience of collaborating with co-trainers, we've launched a new community sub-series in our 'Spotlight' forums. This sub-series is divided into three consecutive posts and focuses on detailed features within ShowTime. Through this sub-series, we intend to better explain how your co-trainers can assist you, the trainer before, after, and during a session. Pre-session collaboration is vital to a well-managed and impressive training session. Before a session
Quarter 1 - Zoho CRM Community Meetups in South Africa
Hey there! Zoho User Groups are region-wise pockets of the larger vibrant Zoho Community, bringing together people from all professions and countries who use Zoho. These groups facilitate you to Share and learn more on Zoho CRM, tips and tricks, and how to use it best Network with and help out fellow Zoho Users Meet and network with Zoho experts and partners Collect a few points and badges on the online community by checking into the meetup as well. Agenda: 1. Welcome and Onboarding 2.
Google calendar sync misses half the appointments
In Zoho CRM, I went to settings, marketplace, then Google. I configured it to sync both ways with a new google calendar. It accepted the setup and synchronized but only some activities actually synchronized. From the attached image you can see it's missing 2 items on Friday the 18th. It's also missing items from other day as well. I've refreshed the page and checked the configuration again. I don't understand what's wrong. Any assistance would be great. Thanks.
SubForm items not displaying
I have three tables: Student, Class and Booking. Student:Booking is a 1:n relationship. Class:Booking is also a 1:n relationship. Both the Student and Class forms have a Bookings subform. I have a script in the Student > On Create or Edit > On Success event: for each item in Class_Bookings { item.Student = ID; } Similarly I have a script in the Class > On Create or Edit > On Success event: for each item in Student_Bookings { item.Class = ID; } The behaviour I'm trying to achieve is
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