Changing Date Field
I have dates entered in my Deals module but when I add them to a Template I would like the date to read : Month day, year. (September 7, 2018) not 9/7/18. Is there a way to format that? Thanks
Enhancement: Now you can frame site exclusive trigger and routing rules!
We have incorporated a major change in our Intelligent Triggers, Chat Routing and Visitor routing section. That is, you can frame exclusive rules for every site you own rather than the entire portal. Trigger and routing features of Zoho SalesIQ are said to be day savers. As, without them your operators would be put through a great ordeal handling visitors hitting your site. However, there are still certain factors that you might have to consider. Like, Say you route the web traffic hitting all the
2nd email account
Currently, I am using the free email. That one is used for professional and eCommerce (i.e. Amazon) roles. However, I would like to set up a 2nd Email for personal use (social media). I tried and it sign up said my phone number is used for my first account. Do I need to upgrade to have multiple emails to the same number. It is not an issue because I was think of doing it in the future for other purposes since I am pleased with the service so far
Using a Zoho webform on my business Facebook
Hello, Has anyone had success creating a webform tab on your businesses facebook page with a zoho webform? Facebook asks for a "Canvas URL" and a "Secure Canvas URL" when creating an app. When I am in zoho, the three options available for Facebook are: 1: Embed 2: Source 3: iFrame None of these are supported in Facebook because they don't end with / or have a question mark in them. Any help would be greatly appreciated. -Beau
Inflexible CV fields
When editing an uploaded CV, I am unable to manually specify the following fields which default to extremely limited pull-down choices: Current Job Title Highest Qualification Held
Keeps prompting for password on Zoho pop3 in outllook 2007
Hi, I am unable to retrive my email in my outllook. Keeps prompting for password on Zoho pop3 in outllook 2007. Can you help me out to fix this issue. Best Regards, Muddassir Molai
Hostgator <=> Zoho is setup but not recieving emails, able to send the mails
Hello, I have purchased my domain in GoDaddy.in and hosting in Hostgator. Initially before setting up host-gator everything was fine as I did configured MX with GoDaddy. IN/OUT email was tested successfully. Now, I purchased Hostgator service and trying to configure the email and I'm not receiving any mails but luckily I am able to send the mails. Need help in MX / email configuration. 1. Do I need to setup something in GoDaddy as my domain is there. 2. Host-Gator any changes required? I already
Blocked email account.
Hi, We have a blocked email account. We can not send messages. The account is sistema[at]consiliumgroup[dot]com[dot]br. We would also like to know the reason and how we can prevent it from happening again.
Support Methods - Sites Team
Does the Zoho sites team plan to offer more methods of support such as chat or phone?
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Unblock me email please. I deleted all letters now.
I don´t recieve emails when the sender write directly my email address in his mail-sending dashboard
I believe that the MX, SPF and DKIM records for my zohomail are well configurated because I can send and receive emails. However, some emails are not arriving to my mailbox. Looking for the problem I have found the following error: When the email senders reply directly to an email sent from mine, berta@multiservicos-silvaporto.com or the senders copy and paste my email address from somewhere to their mail-sending dashboard, I receive the emails without any problem. But if the email senders write
Not receiving emails
Hi, I started to use the service, created an account and I can send emails from my new e-mail address but I cannot receive any email on the new e-mail address (come back as undelivered message). I verified DNS server and also added MX to my domain provider. Any ideas? Thanks a lot for replying. Regards Miroslav Papoušek
Rounding non decimal number
Hi, I have created a function which takes 2 numbers and performs our calculations perfectly. However, I can't seem to find a function to round the number such as: 2214 -> round to 2210 2218 -> round to 2220 I have tried all the functions and searched the forums to no result. Does anybody have any ideas? Thanks
Unable to remove extension & Zoho Desk Integration
Hey, I cannot remove integrations with Cliq and disable the Zoho Desk integration it keeps throwing up an error and telling me to try again later. I want to completely disable Zoho Cliq, as it doesn't have enough extensions/abilities as Slack does. Can someone please help us?
can send email but cannot receive email
HEllo Just set up email. I can send email but I am not receiving any email. Please kindly check and advise thanks
Unattended Install on Mac Failed
Everytime I try to install unattended install on Apple Mac it fails. Please can someone help me to get this installed. Many Thanks, Dwayne
Unable to Attach file when "Replying To All"
Hello, I have a client who is reporting issues of being unable to attach a file when replying to all in a message thread. Is this an addressed issue already? If so, I am unable to find it in community. Any help would be great. Thanks
No supervisor user
Good afternoon! By accident we have changed the account admin user as an agent without permissions. How do I change back to supervisor?
Mail Chimp - sync more fields
Mail Chimp integration unusable because you only sink first name, last name, and email...anyone that's actually done an email marketing campaign knows this is not enough. You just need to include the Mail Chimp standard fields, not custom fields. This is very important to us (and others - see your feedback to the app on the app store). Thank you.
How to set the velocity meter value in percent
HI everyone; I need some help to change the speed value for percentage Thank you very much
Zoho Desk : Troublesome lag
Hi Zoho Support, Currently I am not able to type out my replies as the lag issue keeps on persisting and it only affects the Zoho Desk. I was able to use other sites without having any issues.
Is it possible to instantly see the result of the execution of a custom function in a module ?
Hello, If I have a custom function that is executed when a module field is changed/modified, is it possible to instantly see the result of the action of the function onto the fields and not after reloading the module page? Thanks for your help! Best
Invalid email address
Hi Support, May i know if email address contain symbol can be rejected? I can't reply email which it said invalid email Example email address : {PET-ICTEOSSAPBasis_PET-ICT}@petronas.com
ZSC key employee's menu
Hello I created my employee's account on Zoho CRM. In his role, I enabled CRM API> Zoho CRM API Access When I log in to my employee account, in Settings> Developer Space> API, I do not have the top 3 menus: CRM / ZSC Key / PhoneBridge API So I can not access the ZSC Key from my account to create a sync account in Zoho Camapign. How to do ?
Calculate Pivot Table Column Difference
I would like to have a pivot table calculate the difference between columns in the table but I don't see how to do that. My data is rows of expenses by month by expense category, for example Category, Month, Amount Power, January 2018, $115 Water, January 2018, $25 Power, February 2018, $120 Water, February 2018, $22 My pivot table has Category as the rows Month as the columns Amount as the data in each column For example January 2018 February 2018 Power $115 $120 Water $25 $22 Is there a way that
Live Webinar: Manage your team members and their files the right way
A company may have teams across cities, states, countries, and even continents. However, in this digital age, to best serve customers, all teams should work together despite geographical separation. In fact, they have to work closely like they're right
Add new user to Sites - User keeps disappearing
When I try to add one of our Zoho One users to sites, his picture appears in the list of users but his email address does not. Then, when I refresh the page, he disappears. Are there some limits on the number of users I can add?
Zoho CRM Community Meetups in France- Nov '18
Hello, Are you making the best use of your CRM? Do you think getting to meet and learn from other Zoho users in your city would help you out? We’re happy to announce November's Zoho User meetups in Paris and Lyon. This November, these groups bring together local Zoho users, Zoho product experts, and partners under one roof. Join us as we discuss some key CRM features, tips, and tricks. We’ll also set aside some time for an open Q&A session to address other questions and concerns. Topics: Workflow
reporting member vs. non-reporting member
In Zoho CRM, what is a reporting member and a non-reporting member ? See this link : https://www.zoho.com/crm/help/security/reporting-hierarchy.html
Zoho CRM Community Meetups in South East Asia - Nov '18
Hi there, Are you making the best use of your CRM? Do you think getting to meet and learn from other Zoho users in your city would help you out? We’re happy to announce November's Zoho User meetups in Manila, Hong Kong, Ho Chi Minh City, Bangkok, Kuala Lampur and Singapore. This November, these groups bring together local Zoho users, Zoho product experts, and partners under one roof. Join us as we discuss some key CRM features, tips, and tricks. We’ll also set aside some time for an open Q&A session
How can I get backup verification codes?
I set up Google Authenticator as my MFA for Zoho CRM. I use it for other apps so don't need OneAuth. When setting it up, I forgot to save a backup of the verification codes. How can I do that? I am able to login as Google Authenticator works. But just in case I lose my phone, I need the backup codes. The documentation says: But I don't see that tab? Click on the Two Factor Authentication tab on your home screen, then click Manage Backup Verification Codes But I don't see that tab? Where should
Typo in your default text line
I just realized you have an actual typo when viewing Recent Post in Zoho Social. The input box below the post has default text that says "Typos are costly. Read before you commnet!" It should be "comment" and not "commnet". Surprised no one has caught that?
deluge method "zoho.crm.updateRecord()" not found
so, i've been following the deluge dev docs pretty closely for my own sake while writing custom functions in zoho crm. however, i've come across a conflicting dev doc that has be stumped. the dev docs (web page) clearly calls out the new v2 of "update record" method as zoho.crm.updateRecord() but when i implement that in my custom functions, i continually get an error from deluge saying that updateRecord() is not a valid method. what's going on here? are the dev docs out of date or is my instance
Community Digest 2 - A look into Zoho Campaigns' monthly learning initiatives
Hello everyone, The previous month has been great with a mix of our Community learning initiatives. We're grateful for the welcoming response, and we hope that our user community continues to support us in the future too. Here's a snapshot of our latest digest: Tip of the Week: Here are some key email marketing tips that can help you: - Why should you optimize your emails? - Delivering personalized emails this holiday season. - Here's how you can improve your holiday sales. Ask the Expert Sessions:
SMTPSendFailedException: 553 Relaying disallowed as Sistema
I'm trying to send email using java client and everytime I "get relaying disallowed error".
Is there such a thing as too many tweets? Yes, there is.
Hello everyone, We’re happy that more than a hundred thousand users rely on Zoho Social to schedule and publish their social updates. However, we recently noticed a tiny percentage of our users misusing the publishing feature by publishing as many as 500 tweets in a single day from a single Twitter account. That's right. 500 tweets from one Twitter account within a 24-hour period. This sort of usage pattern is unexpected and clearly falls into the category of misuse of our service. Users who misuse
Thumbnail
You tube thumbnails aren't generating. What am I doing wrong?
Need help creating an Event in future from Deal Date Field
Hello All, I need to create an event from a date field in a deal. Example: Deal Field: Oct 25, 2018 Event to start: 2 days Event to end: 2 days + 2 hours Any help is appreciated.
How to filter a unique row with highest number of interaction in a list report?
Hi, I have a view named Customer Interactions in which I have captured multiple interactions of a customer. Fields are Unique ID, Customer Name, Interaction No#, Interaction Date and Follow up date. It is possible to have a multiple interactions with a customer in a same day with same follow up date. For those type of multiple interactions I just want to show a single row having highest Interaction Number(On every interaction ,Interaction No# increment by 1). ref: Figure - it contains 3 record of
REFUND
WHEN I SIGNED UP FOR THE Zoho Workplace.YOU ONLY SHOWED/TOLD ME THAT I'M ONLY GOING TO BE CHARGE $7.00, BUT WHEN I PROCESSED IT I GOT CHARGE $22.00, PLUS WHEN I TRIED TO ADD A USER FOR MAIL, IT SAYS "Max user license limit reached. Please purchase/upgrade license to add more user(s) with mailboxes." OTHER PROBLEMS, I HAVE PROBLEMS ON RECEIVING EMAILS.... I HAVE ALREADY CANCELLED MY SUBSCRIPTION BECAUSE THIS IS CLEARLY A MISREPRESENTATION !! I WANT MY MONEY BACK AS SOON AS POSSIBLE OR ELSE I WILL
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