My email client isn't conntecting to zoho
Hi, I need some help getting my email client "eM Client" to work with Zoho. I thought I had created the account correctly but it's not working. I've attached screen shots. Any help would be appreciated! Thanks for your time! Mike
554 5.1.8 - Outgoing Email Blocked
Hi Zoho Team, The outgoing email is blocked, even though I am way below the size restrictions (have barely been using the email lately). Please check and advise on solutions for this. Many thanks.
Trouble verifying domain (Amazon Route 53)
Hello, I am having trouble verifying my domain that I have registered through Amazon Route 53. I have added both the CNAME record and TXT method to the domain on Amazon, however when I return to the domain setup page on Zoho Mail, it says I still need to verify my domain. I have tried going to zb******.mydomain.com and it takes me back to the verification page. Any help would be greatly appreciated.
Cannot direct message anyone on my team and all previous direct messages are gone
Tried clearing cache, logging out and back in again, supervisor reset my permissions, restarted computer. To me, it sounds like a problem with my account, but I can't even chat with support because that option is gone from the Help & Support section of the program. Any ideas?
Trigger a workflow -Custom function on click of default convert button
Good Everyone, I needed assistance on running a custom function on click of default convert button. Its a Custom function for copying the lead information to another custom module and storing for back up.
New features for Zoho email
Zoho email can be expanded to more functionality such as task or request management system or integrated with other Zoho applications. For this purpose we need to use header fields and make changes in email messaging client programs. The idea is described in my post EMAIL AS TASK MANAGEMENT SYSTEM AND MORE... and technically disclosed in METHOD FOR GENERATING, TRANSMISSION AND PROCESSING RICH FORMAT EMAIL MESSAGES It could give to email technology new impulse and improve user experience. As first
Zoho Books and Projects invoicing integration and Zoho CRM
***DISCLAIMER*** I will be posting this in Books, Projects and CRM to get the relevant answers from each team. If this is not required please delete whichever post suits. Hi, I have been working on the Zoho Books and Projects integration and following some of the guidelines after discussing with a member of the Zoho Books team https://www.zoho.com/au/books/help/integrations/projects-integration.html https://www.zoho.com/projects/help/invoices-expenses.html And I have noticed the following: 1) Customers
Zoho Books and Projects invoicing integration and Zoho CRM
***DISCLAIMER*** I will be posting this in Books, Projects and CRM to get the relevant answers from each team. If this is not required please delete whichever post suits. Hi, I have been working on the Zoho Books and Projects integration and following some of the guidelines after discussing with a member of the Zoho Books team https://www.zoho.com/au/books/help/integrations/projects-integration.html https://www.zoho.com/projects/help/invoices-expenses.html And I have noticed the following: 1) Customers
people can't email me, it gets kicked back
Here is an example: Tamera Childers <tamera@divorcetulsa.com> Today at 9:06 AM To hendersonben@yahoo.com Amanda Phillips Message body All my emails are being rejected. Sent from my iPad Begin forwarded message: From: MAILER-DAEMON@yahoo.com Date: January 7, 2018 at 1:14:31 AM CST To: tamera@divorcetulsa.com Subject: Failure Notice Sorry, we were unable to deliver your message to the following address. <ben@indo.media>: Unable to deliver message after multiple retries, giving up. --- Below this
Mobile number already exists
When trying to bring up my email on another Zoho account I get asked, as a security measure, to add a mobile number. I have added a number before, but I tried again only to be told that the "Mobile number already exists", but I cannot proceed further. What is my next step, please?
Cannot add user
I am trying to add this email as a user an I receive this message . . . You are already using this email address as one of your sender address.
Unable to receive emails with correct MX records
I am unable to receive emails. I am getting 550 error saying SMTP authentication failed on the receiving server. I have made all necessary changes. Still unable to receive emails. Domain name mrkcivil.com
Push Notifications - email not working
Hello, I have placed and "Automation" within the form settings. The rule added is if status is changed from "pending" to "accepted" then send email to xxx@gmail.com and xxx@domain.com The email is being sent to the gmail, but not the domain. Not sure why a user can sign up with xxx@domain, but not receive notifications. Any help would be great. Thanks
Is there any way to update Wordpress website through Creator
Dear All, I would like your thoughts regarding my scenario. First of all I would like to ask you if there is any integration between Zoho and Wordpress. Let's say that in a form I have a rich text. I would like when I add some text there (and by clicking submit) then to update a post or page in our Wordpress website. Is it possible something like that? In general if there is any way to update something (post, page in Wordpress) through Creator form.
is this the right solution for me?
Hello, I'm looking to get user feedback as well as Zoho Feedback. I'm trying to manage all my prospect data under 1 roof. I am in b2b sales. I'm currently on the professional trial of Zoho CRM and am in the process of scaling my business out to hire additional sales reps. My question is basically which Zoho services will I need and how well do they integrate. What I Need: Ability to integrate with my twilio to record and monitor outbound sales calls, and manage incoming calls. (Check) Ability
Get All Converted lead between two dates
Hello: I would like to get all converted lead between two dates using your API. I saw a report in my dashboard: Reports -> Lead Reports -> Converted Leads. I think that is the information I need to get from your API. thanks
How to combine two tickets from the same sender
Hi there, I would like to group/link/merge tickets that are related to each other, how can I do that? Thank you BR, Betty
Mail receive issue
Not able to receive e-mails.... Earlier I was able receive e-mails but from 2 days mails are going but not able to receive Plz assist
Mail
Hi I have a trouble with my email since a week, the server from zoho told me that MXRecords is not properly set up, I checked with my provider and changed with the steps recommended. But, the email does not work, I receive the same message: 553 Relaying disallowed Does anyone how I can solve this problem? Thanks
Problem with email
Hi Since a week I can´t receive emails due the server told me there are a problem with my MXRecords, I checked all and set up again, and I receive the same problem 553 Relaying disallowed Does anyone how I can solve this problem? Thanks
zoho campaign not working (new version)
i selected the new version option (by mistake ) and cannot even edit the email for a workflow. how do i revert back, i am losing my patience with the zoho crm/campaign complexity and lack of working functions. [
Notifications tab pops us when i Go to print my web page my screen's resoloution is 2560x1080 and pointers?
Need help figuring how to get this to work properly.
Sending failed;Reason:554 5.1.8 Sender Address Blocked
Hi There, please remove the block on our mail account. We are not able to send a single mail right now, can you please explain the reason for this ? The adress is: dave@thedavessablog.cf Thanks, and have a nice day!
Domain Locked
Please one of my domains i was signing up with zoho is locked to a phone number that is misplaced so i could not continue with the registration, i will therefore want you to release the domain for me so i can use a different number to register. Locked Number: +233238822239 Domain: auccghana.org
Notifying customer when a ticket has been logged
Hi I'm just wondering if there is a way within Desk to automatically send an email to a specific email when a user of a specific group has logged a ticket? As mentioned would need to only go to that specific email when that specific group has logged a ticket. Thanks, Alex
deleted contacts
In the past 30 days i went through and deleted my contacts, 2 of which were by mistake, can these be restored?
Deluge function not writing lead IDs or updating lead
Hi all. I'm working on my first Deluge function. The intent is that it gets fired as part of a workflow whenever a certain field is updated for a lead record. The function needs to write a record to a custom module, and also update the lead record based on certain criteria. Here is the code. Void Create_Score_Status_Audit (int LeadID, int PersonScore, string ScoreStatus ) { NewScoreStatus=input.ScoreStatus; OldScoreStatus=input.ScoreStatus; CurrentPersonScore=input.PersonScore; CurrentLeadID=input.LeadID.toString();
Integrate your Zoho product with many other applications using Built.io.
Built.io , one of the #iPaaS solutions in the industry, can be used to integrate Zoho CRM and Zoho Mail with various other applications. You can create your own workflows depending upon your requirements and keep your processes well oiled. You can use
Remove all products on a new invoice
We are a services company and when we send out invoices they are usually for 1/3 or 1/4 the balance of a sale, so the default behavior of converting a sales order to an invoice adds line items that are irrelevant to the way we work. I would like to create a custom button that can either: Remove all product items from the invoice currently being created Or: Read a "Terms" field on the sales order and create multiple invoices, each representing the pricing breakdowns (1/3 or 1/4 the Grand Total) I'm
Pls, add custom action buttons in record-summary View (wich are specified for this view)
Pls, add "Custom action buttons" in record-summary View (which are specified for this View)
Archive Contacts without losing Notes
Have Notes associated with both Contacts and Accounts, as people move on and the contact gets deleted any notes associated also disappear. Is there anyway to archive these so the notes stay available but the contact is no longer shown up. Did find the below however given this is a needed feature seeing if this had been fixed. Thanks, - Daniel https://help.zoho.com/portal/en/community/topic/archive-contacts-leads
Not able to join new CRM link
Hi Team, Name - joshua balarangappa email ID - joshuap@swaaadletech.com email ID - tharanim@thinkgizmo.in I created two CRM account with the name: Swaaadle Tech pvt. ltd. Super Admin - SaiPriya@swaaadletech.com another account Super Admin - marketing@swaaadletech.com Now I'm not able to move tharanim@thinkgizmo.in & joshuap@swaaadletech.com these both accounts can't join in any CRM accounts Please resolve.
Issue
Hi Team, Name - joshua balarangappa email ID - joshuap@swaaadletech.com email ID - tharanim@thinkgizmo.in I created two CRM account with the name: Swaaadle Tech pvt. ltd. Super Admin - SaiPriya@swaaadletech.com another account Super Admin - marketing@swaaadletech.com Now I'm not able to move tharanim@thinkgizmo.in & joshuap@swaaadletech.com these both accounts can't join in any CRM accounts Please resolve.
Creating a User LookUp List for use in multiple modules
We are implementing the Enterprise Plus addition of ZOHO CRM and Books. Within the CRM we frequently assign staff members to multiple roles within the Contact, Account, Potentials, Quotes and SalesOrder modules. I realize I could create and manually update separate Pick Lists within each module, but this seems highly inefficient is there another way?
CONVERSAYION
Hello How does it work to set up a conversation? I mean how affecting the email of someone into a conversation? Thanks for your answer
Verifcation failed due to host not found
Hello, I am not able to verify my account even though I added it cPanel's Zone Editor. See screenshots below: I click verify and receive this error message: Any help would be appreciated. Regards
not receiving emails from Instagram
Hello, Who is going to help me with this I have whitelisted the domain email everything yet I do not receive the Instagram email reset mail that I have requested I already email zoho customer support and they have not replied is there a way to forward my emails from Zoho to another email company that will receive this email....????
Social Tab changes owner of Lead/Contact and overwrites other fields
Hi We have recently noticed that when we already have a Lead with all of its info inside Zoho CRM and that lead communicates with us through Facebook and we Associate its Facebook Profile with its Lead ID in Zoho a couple Fields get overwritten: For example: Lead OWNER gets changed to the User making the Association Lead SOURCE gets changed to Facebook, even though there was Another Lead Source previously selected. There is NO WAY to deselect/remove these fields prior Associating within Social Tab.
What notifications and emails do clients receive automatically?
I'm doing work for a client's client. Primary client doesn't want secondary client to have any info until completion. This morning primary client emails saying "don't send other guy any docs." Secondary client emails asking about 7 files that were sent to him. I DID NOT send anything to secondary client. So my question is this: what in the ever loving universe did Projects send to the secondary client!? This is a rather large issue because these are brand new clients and I'm not impressing them
Portal Social Login?
Will there be an option to allow users to register for the Desk portal with their social media accounts like Facebook or Twitter?
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