Sales Inbox Font
I am finding that the very first line of my emails, usually a salutation, that go out from Sales Inbox will be Times New Roman and the rest of the email will be in my standard font (set to Verdana). It does not look this when when composing, but I can see thru my email server Sent folder as well as seeing some test emails come in, this is happening from the recipient's perspective. So it would look something like: John, How are you today? Thanks Max
Zoho MAIL ADMIN :: Your mail outgoing is blocked - PLEASE HELP ME UNBLOCK ASAP
Hey there zoho folk, I'm happy to pay for a paid account to get rid of this limitation Your Mail Outgoing blocked. Reason :Daily Mail Count Exceeds Limit [Mail Count=500] Can you please take a look for me, and tell me how to get this unblocked ASAP as our start-up replies on you guys to send email message notifications each day to our registered members. Is there a number I can ring to reach you guys over the phone?
Feedback for doesn't render correctly on mobile devices
Hello, The "feedback" widget does not render correctly on mobile devices, ie. iPhone. The entire screen is covered by the search button screen, I have attached screen shots of the problem in both "portrait" and "landscape modes". It also does the same thing when using embedded form on my contact page. It is essential this works on mobile. Thanks for your help! Allan
Feedback Widget is broken in mobile
Hello, The "feedback widget" doesn't render correctly on mobile devices like the iPhone. The entire screen is covered by the widget's "search-article suggestion" screen. I've attached two images illustrating the problem in both portrait and landscape modes. It's essential I get this to work properly. Regards, Allan
Unblock account
Help me. contacto@deustores.com is blocked. The account has free space. Thanks
Can somone steer me to the correct forum to ask questions about bringing contacts in.
New to Soho so be gentle.. can someone steer me to the correct forum or webinar or help file so that i can learn how to transfer leads coming from a real estate website to the Zoho contact area. I am php programmer so i can develop any sort of interface that might be needed but first i have to know your rules for importing email leads from a real estate website.
Used to receive email but no longer can
I am able to send email, but can't receive email. I used to be able to receive email, but stopped receiving for some reason. I reset MX records in AWS Route53 per instruction, but still doesn't work. 10 mx.zoho.com 20 mx2.zoho.com Please help.
Not receiving emails
I have been using zoho mail without a problem. But, I redirected my domain name from wix to Siteground and now I'm no longer receiving any emails. I just updated the MX records within cPanel through Siteground. Is there something else that needs to be completed?
No recibo correos
Hola! no puedo recibir correos entrantes a mi correo alejandra.alvarez@antikuna.com
Downgrading Zoho email to free version
Hello, I am using the 10GB plan and would like to downgrade to the free version. 1. If I downgrade will I get 25 free users with 5GB storage ? 2. For my users who now have used more than 5GB (eg 7GB usage) what happens if I downgrade the plan. Will they loose all data ? 3. How can I change the recovery phone number for the admin panel.
unusual activity detected from this ip.please try again after some time
Hello Zoho Support Team, Let me introduce myself as Rakesh Vajjiravelu – proprietor of Pinakin Group. i am getting this notification every time when i create new user in cpanel , can any one tell me why this comes... Awaiting your swift and prompt response. rakesh.v@pinakin-group.com
Zoho CRM and Zopim integration Workflow not triggered
We are using Zoho CRM and have it integrated with Zopim (Zendesk Chat). The integration is working properly and we are getting cases inserted at the end of a Zendesk chat. Unfortunetely the default entry the integration creates has the case Status as "New", After a Zendesk chat with your employees many of the cases should be set to "Closed" as no further action is needed. I have created two simple workflows that will automatically charge the Status and Owner based on information in the Subject of
email error
Thanks for your prompt response we tried checking the blacklist we dont find anything can you please have a look and do the need full.
Associate Multiple Existing Contacts with a Custom Module Record
Please tell me this typical CRM functionality is available in Zoho CRM.. A lookup only allows one.. but I want to relate several contacts in a related list to one record in a custom module.. And creating NEW is not an option. Simple concept for a custom module to identify workshops.. and related contacts to be participants in a workshop. Please shed some light.
Unusual Activity
Hi, We're a travel agency based in Bermuda. All our mail is written manually by our staff. I'm in the process of moving from MediaTemple to Zoho Mail but we're unable to create any more users. "Unusual activity detected from this IP. Please try again after some time." Could you please help us resolve this error. Thanks. Jesse
How to organize potential leads by state?
I have a list of every city, county, school for each state 20 total states. What is the best way to organize these in Zoho CRM? These are potential leads I have to call and hopefully turn into a lead. Which module would I use at first?
Hola buenas tardes bloquearon mi cuenta de zoho
Hola buenas tardes bloquearon mi cuenta de zoho y las de mis compañeros de la oficina, me sale este error al mandar correos Motivo:554 5.1.8
Web Form - Landing Page
Good Morning, I am using the same webform across multiple products and pages. Is it possible to know which page the form has come from? Quite often my leads don't mention the product and it looks a little hap hazard. This happens around 30% of the time.
Issue with changing display name
My Zoho mail recently started displaying my email with a number i.d. as opposed to my email address. Now, recipients show something similar to this "54172653176@zoho.com" in their inbox. When I go into settings>send mail as, it shows "loading" and then never gives me an option to change. Any help?
#Error code 554 5.1.8
Hello Team, i have been trying to send email am getting some Error code, can you please have a look and revert back to me asap\\ Regards \Mahesh
Allow users to see other users records but Limit sending Email only to theirs
Hi Currently anyone can send individual emails and mass emails to any client no matter if it is theirs or not. We have set it so that everyone can see everyones notes, tasks, and emails sent from CRM. I want to keep allowing my CRM users to see other users Leads/Contacts/Accounts but I don´t want them to be able to Send Mass emails to them, and allow them to send only to their own Leads/Contacts/Accounts. Hope someone knows how to do this
Hide Admin AUDIT logs
Hi, I want to allow some of my CRM users to keep seeing the Audit Log, but I want to hide any activity from the Administrator. i see no way to restrict access to this
Automate Account Name by Concatenating Other Fields
I deal with consultants who name their companies after themselves. Often they are uncomfortable completing a Company Name field. Yet the Company Name field is mandatory. To get around this I need to be able to lift the First Name and Last Name from the Lead/Contact to complete the Account/Company Name. Please tell me there is a way to automate the completion of Account Names with the First/Last Name variables. If not.. Please tell me a workaround. Much appreciated.
Zoho Doc Share API: URL Can't be reached
I tried to use ARC client for the docs sharing api, but I get The requested URL can't be reached The service might be temporarily down or it may have moved permanently to a new web address. The response status "9879" is not allowed. See HTTP spec for more details: https://tools.ietf.org/html/rfc2616#section-6.1.1
Super Admin Password Reset
Hi, The password for my Super Admin Mail account is not working. I have reset via the reset password link and completed the text validation. But, the security question is not one i recognise or have an answer for. In fact I do not remember setting it up anywhere. How can I get this sorted ASAP? Thanks Matt
Dellate email
Can't great email in group. Can you dellate info@asictrade.com and sale@asictrade.com ?
Hard/Soft Bounce codes and the effect a high bounce rate has
Hi there, My company is currently migrating to Zoho (using CRM+ to integrate CRM with Campaigns) and I wondered if you could answer 2 questions for me? We're moving our list of current hard and soft bounces from our current email marketing platform to CRM and wondered if, when importing thois data, there is a 'bounce code matching' we can do? For example, one code offered on our current system is 5.1.2, does Zoho use the same codes when mapping bounces that we can match up when importing this info?
Zoho Sign and CRM Integration
When will the Zoho Sign extension for CRM be live?
Instant result chart to respondents
Hi! We are sending our customers every month a report. From now on we would like to send a little survey (one question) within the report email. After answering the question the customer should see the answers of all respondents, maybe as a little result chart. Something like 54% said answer a, 26% said answer b and 20% said answer c. Is there a way in typeform to do that? Thanks for your help!
SPFentries in domains DNS are not configured to match
Hi there, I just setup my account to the exact instructions given to me. However I just recieved this notification; "SPF entries in your domains DNS are not configured to match with Zoho.Please configure SPF to ensure better email delivery" Can you please check if you SPF is correct or not v=spf1 include:zoho.com ~all Kind Regards
amministrazione@rosalbaconfezioni.com - full usage ,
I have a problem with a user account, he was full usage 5 GB, but now i have clear to 95% , why the state of this user is still amministrazione@rosalbaconfezioni.com Outgoing disabled and incoming disabled thank you
Remove Set Filter Limitation From Report
Hi - I have a form that collects employee names, and then a form that collects notes for each employee, using a drop down field for name pulling from the employee name form. I have used "set filter" to limit the drop down to active employees, which is set in the employee name form. I would like to create a report that shows notes on inactive employee with a filter by name. However, when I add the employee name as a report filter, it applies the same "set filter" limit so I only see active employees.
Zbcode
How do I know my Zbcode? Thanks
Mapping/Linking Fields
Is there a way to link fields in two different modules. For example if on a business view you update the workplace phone number. Can it update associated contacts with the new work place phone number?
Is there an expected release date for a Zoho CRM JSON API?
We've read in past discussions on this forum that you have been working on a new API version that will allow sending data in JSON format. From a reply at the Zoho Desk announcement for their new REST API last week, it also looks like you are working on it. https://help.zoho.com/portal/en/community/topic/release-of-zoho-desk-rest-apis#2266000009580269 We are considering using your API to automatically insert into Zoho CRM client records created on our website but we could wait if a more modern JSON
How to implement price into the form?
Hello. Could you please explain how I'm able to implement prices to the form. The idea is when person selects a certain service, the total sum should be seen in the bottom of the form. So each time when person selects extra services the total sum is changed. Thank you in advance.
Zoho Invoice: Store client's credit card details for future transactions
Hi Zoho, One important feature in Zoho invoice should be the possibility to store client's credit card details in its contact form, and charge him on any transaction (recurring or not on a regular basis), using an integrated 3rd party. We use Stripe, so that part is solved. But... Unfortunately, it seems the only way Zoho allows to store client's details is only if it is a recurring invoice! Our transactions are never recurrent on a regular basis, even if the amount may be the same and repetitive.
pop access blocked due to excessive usage
For the past several days I've been finding that pop access is blocked due to "excessive usage". I can unblock it manually in the settings under "Email forwarding and POP/IMAP," but this is obviously tedious; an hour or so later the access is blocked again. What are the specific usage limits that I can keep to in order to avoid this problem?
URL criteria syntax
Hi, I'm trying to open a report based on a set of criteria. The criteria are: The BkCourse_ID field is the same as the one entered on my stateless form that I'm invoking the report from. The Booking_Status field is not like "Cancelled" The Booking_Status field is not like "Exchanged out" I can successfully open the report with the first two criteria as the filter, but I'm struggling to come up with how to add the 3rd to the URL coding. Here's what I have so far: rec = Courses_Setup [ID = input.Course];
More than one client in ticket
Using followers I can make more than one agent to be notify about changes in a ticket. Can I do the same for end users? My external clients are clasiffied as end users, and there a some issues that concerned more than one of them. Thanks.
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