Can't Get Catchall Email Setup
I have a simple email account with one user that I would like to setup up as a catchall email account. When I try to do this I get and error message saying "Invalid email id" What can I do to get catchall setup for my one user email account? Thank you
Catchall Setup Problems
I have a simple email account with one user that I would like to setup up as a catchall email account. When I try to do this I get and error message saying "Invalid email id" What can I do to get catchall setup for my one user email account? Thank you
I´ve changed a group´s name but still send emails with old name
Hi, I´ve got an email group called "Grupo Macaronesia" associated to an email address but when I send emails from this addres, the sender´s name is "Fundadores" which is the old name of the group. I´ve also changed the name in the "send email as" option to Grupo Macaronesia, but still the name that appears is "Fundadores"
Tickets submitted via email are not being received
Hi, We are currently trialling Zoho Desk. I have gone into Setup > Channels > Email and have setup a support email address (eg: XXXXX@username.zohodesk.com). Email Fetching is switched to On. We are currently testing and have sent a number of emails to the email address above but, nothing is appearing in Zoho Desk. Unsure what to do?
What does "lenient mode" mean with regards to "minimum hours required for day" in the "general settings" section of "attendance"?
What does "lenient mode" mean with regards to "minimum hours required for day" in the "general settings" section of "attendance"?
history activity
Hello How can i delet my history activity and start from zero? Tks PR
live chat
We are working at setting up our ZOHO People for staff vacation requests, and for company checklists that need to be submiited. My co-workers and I were set ups administrators to develop our forms, but we had IT set up our hierarchies for permissions, and we have now lost the live chat feature. We would like to be able to set-up employees, manage permissions, but we should not be able to see salaries and vacations as the managers do. Is this possible with ZOHO people? What is the best way to get
Not Able Receive Email to Ur Domain
We vtechengineer.com not able to receive mails when some one sendd email it shows The response from the remote server was: 550 5.1.1 <webmaster@vtechengineer.com> User unknown
Cannot receive my verification code to my cell number
Cannot receive my verification code to my cell number please can you advise
getting error from this specific top level domain .ae
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error.
Operations@sinosea.ae, ERROR_CODE :550, ERROR_CODE :Invalid Sender [502]
sinosea1@eim.ae, ERROR_CODE :550, ERROR_CODE :Invalid Sender [502]
Received:from DELLPC (85.154.33.78 [85.154.33.78]) by mx.zohomail.com
with SMTPS id 1489602345445171.45021951697925; Wed, 15 Mar 2017 11:25:45 -0700 (PDT)
Message-ID:<01a301d29db9$8e44a660$aacdf320$@transocean-maritime.com>
Pay Slip for employees through Self Service
Hi, Is there a way for employees to get their payslips from Self Service? If yes, please let me know how to configure the same. Thanks in advance. Regards, Shinney
Could not send message Reason: 554 5.1.8 HELP!
Hola tengo un problema que no puede enviar correos electrónicos de la plataforma dice "No se pudo enviar el mensaje Motivo: 554 5.1.8 dirección de remitente bloqueado" por favor ayuda a solucionar todo, espero pronta respuesta.
Can't Comment/Share Email
When I started evaluating Zoho Mail (New Version) I was able to share the email and tag users. I now can't figure out how to do that. I also noticed the "More Actions" button does not drop down any options which is where I believe is the place I would click the share option thus inserting the comment box at the bottom of the email. Please advise.
Moving from Jobadder
Hi there, I am wondering how complex moving all data from JobAdder to zoho recruit would be? Does anyone have some experience? Please share me. Cheers, Brandon
Mail Outgoing blocked - How to unblock?
I just received the message below for one of my staff, how do I get her unblocked? When I tried to do so in control panel, it says the feature is only available to paid accounts? User : anneintong@holisticwebpresence.com Details :Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit [ Bounce count=20 ]
my emails are not delivered - ERROR_CODE :550, ERROR_CODE :DKIM
I am trying to email one of my clients and I get this message: ERROR_CODE :550, ERROR_CODE :DKIM: encountered the following problem validating XXXXX.XX: bodyhash_mismatch when I am emailing this same client from my gmail the emails are delivered. Also when I am sending emails to my gmail also emails are delivered.... what is this error? Cannot find information.....
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Dear Sir, Our email address is blocked for outgoing emails. Please unblock our account so we can send emails. Thanks and Best Regards Ali Raza
sending Emails through account
Hello, Am i able to send emails and interview invitations to Candidates through Zoho without buying the outlook ad on? Regards Kate
Disable credit card input for special plan
Hello, For a plan, we don't want the user to fill the credit card section because we gave him a code for a 100% discount (or we can say, xxx trial period) I didn't find any options in the UI to disable credit card if the ammount is 0$ or if the trial period is enabled. (We want to capture credit card at a later date manually) Please can you tell me how to do this ?
Zoho Hosting Enquiry and Email Problems
Hi, Sorry for posting this here, I'm not sure if this is the right forum and I couldn't find a help email, but we've been having problems with our emails sending to customers and them receiving our emails and visa versa for three weeks now. We thought it was a Blacknight hosting problem at first, because our customers who are having trouble sending and receiving our emails are also Blacknight customers, but I called Blacknight about the problem and they informed us that Zoho is our email host and
Update lead status field for new leads only when created by BCC
We have new leads default to Not Contacted. Is there any way to automate only the new leads created by BCC to status "Attempted"?
Calculating the total amount of a subform is not working correctly
Hi I was following along the tutorials on zoho site. Link : https://www.zoho.com/creator/help/tutorials/advanced-app-building.html Section: SubForm Actions --> 3rd part. When I'm testing the calculation on my app, the first product that i select within the subform and I am changing the quantity the total amount is working fine, but when I add a new product and I put the quantity at 5 The total amount doesn't make any sense. I don't know if this is a bug or maybe I have did something wrong on my code
Ability to change the candidates name
The parser doesn't always catch the name correctly and then I have to manually enter the information for all the fields.
Missing Messages
I am finding that 90% of my email messages are missing. This includes sent messages, filed messages, read and flagged messages in my in box, etc.. I have attempted to see if they somehow became archived but they have not. These messages were not deleted either.
Loads of my mail suddenly started going into my spam folder even though I have filters for them!
Firstly - Why? Secondly, is there any way to quickly get them out of the spam folder? Seems I can only move them one by one.
Can I reject email to an address on my domain?
I have a catch all address, and constantly get lots of emails to sales@mydomain.com. (This is not a valid mailbox). Is there a way to reject anything sent to that specific address? I'd rather not waste space or junk it if I can avoid it
error message
I have been getting this message all day on my laptop. I went to a different desktop in another location and am still receiving the same message. I can e-mails with no issues on the zoho app on my iPhone. Unable to send message;Reason:org.columba.ristretto.auth.AuthenticationException: org.columba.ristretto.smtp.SMTPException: 5.5.1 Error: already authenticated
cannot login to my email account
I cannot login to my email account. It says "loading" but goes nowhere. Help.
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Dear Sir, Ms, My email have been unblocked , However I stll can't sent emails . Why?
Outgoing disabled
Hi, thanks for your help, my account devis4(at)chronodigital.co has disabled today, could you please unlock it. Best Note : We are migrating from G Suite and we are testing zoho mail free to switch to standard or Pro edition. Best
All enquiry emails added to central mailing list
Hi I've just taken over an account which has received many individual sales enquiries over email. They are all in folders in the inbox. Is there any way I can export all these email addresses so I can send a bulk email to all addresses (giving them the opportunity to opt out, of course)? Thank you
Forgot Admin details for my domain
I created my domain last night, and forgot the admin details The domain is blackwetdream.com Thanks in Advance
Sign-up form problem
I have created a sign up form in campaign but while loading in my wordpress it get broken down: the bellow are the link one from my site and one from zoho campaign with same code: https://acrossplatforms.com/television-industry-newsletter-subscription-form/ http://zc.vg/EkdV Note :I also attached the code <!--Zoho Web-Optin Form Starts Here--> <link href="https://campaigns.zoho.com/css/ui.theme.css" rel="stylesheet" type="text/css" /> <link href="https://campaigns.zoho.com/css/ui.datepicker.css"
POP Mail, Online Trash Folder, Deleting Emails
I use a Pop account. As such, the online email is deleted from the in-folder after the email has been fetched and downloaded. I do believe Zoho saves the deleted email in the online-trash-folder for 30 days. Is this a tunable parameter? I'd rather not have my deleted email retained on-line. Thx!
Blocked Account
Hello can you unblock the account subgerencia@kolorscg.co, comercial2@kolorscg.co, preprensa3@kolorscg.co and produccion@kolorscg.co please. I tried to unblock in the troubleshoot section of the control panel and got follow message: Operación permitida únicamente para usuarios pagos
Navigation
Hi there, I am wondering if there is a way to lock the navigation menu so that it forces the user to select from the drop down menu and not click on the upper level? Example. http://winlearning.zohosites.com/ About WIN I don't want the About WIN to have a page or to be clickable, just pages under that heading. Does that make sense?
SPF configuration is still not validated after a week
hi, I set up the SPF configuration last week when I changed server. But after a week it is still saying it is not configured. Can you pleas help me check ? thanks in advance.
Close account
I'm trying to close my Vault account without success. Logged in to accounts.zoho.com and clicked the Close account option, got linked to business control panel and Delete Organization. Clicking this asks med for an administrator password which to my knowledge I never created. It's just a personal account with no domains or mail connected to it. Have been searching for an option to create an administrator password but no luck.
Job log creation
Would like to know, if a recurring job sheet which has some tabulated data within and also a few fields displaying the status of the job completed or job partially completed or undone. I do not want to use any other application to be integrated onto the CRM, but would like to know to know if the crm alone can be used, for the requirement. It looks simple, but I do not know, how to implement.
adjust notifications in the android app
How do I set the proper notifications in the android app on my HTC? I get a notification on my phone every time I delete a mail on my desktop. Any change of folder causes a notification on my phone.
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