ERROR_CODE :554, ERROR_CODE : 5.1.8 Sender Address Blocked
my email is blocked . please unblock it asap
Website issue
Hi., I found some bug in your website, I will describe in two scenarios, case 1 : Initially, I disable running JavaScript in my browser for all webpages. Now, I try to login in 'https://www.zoho.com/mail/login.html' it show some warning message say "Note : JavaScript is disabled in your browser. Please enable the JavaScript to continue.", this is working fine. but when I try to login with the link 'https://mail.zoho.com' it doesn't show anything to me, it just show only the blank page. Actually,
Record summary based on subform
Hello, I would be really thankful if anyone would be able to help me with the following issue. So i am trying to build an invoice creating app which would use data from subform and would result in record summary such as this https://www.zoho.com/creator/help/views/record-summary.html . Each time i try to create a record summary, it displays every item separately on different page. How can i create a table out of a subform with subtotals and totals that would appear in record summary? Thanks
Email from Module
Hi, I.m hoping someone can help me, when I email a contact, lead or potential, I can only add a BCC from the same field so if I email a lead from their details in the crm, I can't say bcc someone from the the contact list, how can I do this
zoho.eu mail settings shows blank
Dear Zoho, In Zoho Mail (EU domain), when I go to settings I get a blank window frame: https://mail.zoho.eu/zm/#settings. The settings have disappeared. This happens on both my .eu accounts. I hope you can fix this. If this is a problem only with my account, I will be happy to send you my account user name. Thanks, Serge
Font size difference when pasting text from Word document
Hi everyone, I'm really enjoying using Zoho desk. However, there is one problem I encountered. When I copy and paste text from Word documents inside Zoho desk, there are minute changes from the default Font of Zoho. The difference seems small, but I'm told some people notice this and realize this was a copy and paste job. Is there a way to prevent this? I'm thinking there could be a warning when trying to send text with two different fonts or sizes. Or maybe the font written inside Zoho will be determined
Add Account Owner lookup in Potentials
Hi Is there a way to create a lookup to include the Account Owner in a new Potential? When an Opportunity is created by any user we would like it to show the Account Owner as the Owner of the Potential and not the user entering the data. Guy
Pull Information From Lead Website
I am updating old leads where information was not input the right way and I am now trying to fill out company accounts. I find myself going to the company websites and finding most of the information like address, phone number and e-mail at the bottom of almost every website or on an about page It would be great if I could give Zoho a company website and then have the basic information auto populated. If it is too hard to have the information found on the company website then give me suggestions
Extremly Urgent: Unable to access Zoho Mail Login Page since today morning
Dear Zoho Team I (Biswanath Rath, Org: BnR Films) am unable to access the Zoho Mail Login Link/Page since today (i.e. 7th Feb 2017) morning. I tried clicking the 'Login' button several times, but the Mail home page just wont move. The issue seems to be with Zoho Mail Login Link/Page alone, since I am able to access (and login) in other Zoho Apps like Zoho CRM etc. Can you please respond ASAP, as I have to send some urgent business mails. Eagerly looking forward to your response. Thanks and Regards
Upload time sheet from csv
Is it possible to upload in Zoho Invoice a time sheet from a CSV file?
No fue posible enviar el mensaje;Motivo:554 5.1.8 Dirección del remitente bloqueada
Good afternoon! I am from Honduras, we ve been using this email since this month, and my job is to send a catalog to our customers with the products portfolio, we are kind of a small company, and we have the exclusive distribution of Polaroid, on consumables and peripherals, this messsage appeared a while ago and right now I am stuck, I would like your help in order to continue, best regards, Marvin Kaleb Delcid
Auto Roundoff Invoices to nearest Rupee
Kindly enable this. Very small thing but greatly efficient.
Whats the best way to create a team shared calendar accessible on mobiles
Looking to move to Zoho - I like what I mostly see. But in Google, we have one team calendar than everyone has access to on desktop as well as mobile. I have created a few streams that have shared calendars accessible from the new Zoho Mail web app. But how can I get them to sync with the iPhone's default calendar? Using EAS, I only see one calendar that is synced. Even if I create a shared calendar under my personal calendars section, that also doesn't appear in EAS.
email address issue
Hi, I have a contact in invoice where the details of the person has their email but in the contact list there is no email. If I try and edit the contact to add an email into the blank email field then I get a message telling me I need to use a unique email address. I have to add their email each time I generate an invoice. Any thoughts or can someone try and edit the contact? Thanks
Zoho Desktop software wrong
I tried to use the Zoho Assist Desktop software to help troubleshoot a friend's computer. The "Join.exe" file always started Zoho Meeting instead of Zoho Assist. This happened with multiple tries on both of our computers.
Feature request: option to print a batch of uploaded expense receipts
I'm sure this must have been requested before but who would like to have the option to print, say, a year's worth of uploaded expense receipts? Currently I am uploading my expense receipts & printing them as they are uploaded. Imagine being able to just
Bi-weekly recurring invoice
Hi, thank you for the great service. I use it to send out the invoices to the company I work for as contractor, but I have a problem. I must be able to send the invoices bi-weekly (the first of the month, and the 15 (or the next monday if the 15 is not a working day). This is common practice in USA so I wonder why this option isn't available. Am I missing something?
Send invoice by email through API
I want to send invoice by email through API to customer but This error occur in my code.... {"code":5,"message":"Invalid URL Passed"} My Code is as follows... public function zoho_email($array){
$data = json_decode($array,true);
$url = '/invoices/'.$data['invoice']['invoice_id'].'/email';
//echo "<pre>"; print_r($data);die;
$recivers[] = array($data['invoice']['contact_persons_details'][0]['email']);
$data = array(
'to_mail_ids' => $recivers,
'subject' => 'Invoice from
How can I change my primary email address if my primary Email address is no longer active?
I need help. My primary email address is no longer active and I don't have access to it. I want to use my secondary email as the primary email but it seems that it's not recognizing the password either. Please help.
Address Blocked
Hello, "Unable to send message;Reason:554 5.1.8 Sender Address Blocked" please help me. My email account seems to be blocked. I have read, that is due to sending spam or something. I can assure you that the emails is used primarily for business communication. I have been using ZOHO mail for years and it is great. I have sent today some emails to new companies to explain the purpose of our business, and yes, these emails were the same, but those shouldn't exceed some caps you may have in the system
Sales Tax paid at purchase
Hello all, This is probably a very simple solution, that I'm just not seeing. I purchase items for resale to my clients (as part of larger projects). In several cases, I pay sales tax (California US) on the purchase of the items. I then mark-up the items and sell them to my clients. I need to be able to track the sales tax I PAID at the time of purchase and have it debit what I owe the local authority. In the Bill for the purchase, I don't see a way to add the sales tax. I tried to make a new
Problem: Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hello, when attempting to send an email, I receive this error: Unable to send message;Reason:554 5.1.8 Sender Address Blocked. My email address: info@potiskan-trak.si Can you please unblock email address. Best regards
Unblock user.
Need help unblocking user bsickels@challengesales.com It does not work from the admin
Unable to send and receive mail on zoho
I received the last email on Dec 19, 2016. Since then I have kept on refreshing the app mailbox but I didn't receive any mail. However, I tried to send email now and it is just stuck in the outbox. So, I can't send or receive emails.
DKIM validation problem
I cannot validating my DKIM. I try to see other test online for my domain and it's all correct but here I cannot pass the test. It says: "DKIM entries in your domains DNS are not configured to match with Zoho..." Domain: RestoreThePaths.org Selector: rtp http://dkimcore.org/c/keycheck says it is a valid key, but Zoho doesn't verify it. Kind regards, Marcus
mobile phone calendar app
On my iPhone the calendar shows Saturday as the first day of the week. How can I change that to Sunday ? Regards, Bruce
When will there be an iPad iOS app for Zoho Projects?
An iPad iOS app for Zoho Projects is l-o-n-g overdue. Is such an app on the drawing board?
E-Signature Enhanced; Now Becomes More Business-Friendly
Changing times dictate changing business needs; think file cabinets to cloud storage, emailing to sharing. It's no surprise that now deals are no longer restricted to conference rooms. E-contracts and digital signature have taken precedence over physical
How do I map fields for a New Task?
I have mapped all the fields for Lead > Acount > Contact > Deal, however I am not able to see where can I map the fields for new task? I want some of the Contact fields to be transferred when creating a new Task. Thank You.
Date of Service cannot be empty
Hello: I am receiving this error when attempting to log a bill in Zoho Books: "Date of service cannot be empty". There is no date of service field that I see in the bill entry screen.
How to associate a Contact with Sales Order (API)
Hi Guys, just wondering how to associate a CONTACT entity with SALES ORDER when creating a new sales order via the API. Is there a specific field which I need to fill in in order to achieve the link? My sales orders are currently linked to ACCOUNT and that account entity is linked to CONTACT. If I view the account entity in ZOHO CRM I can see the associated sales order. Viewing the Contact entity does not have the order listed. Thank you. Martin.
I cant access to the main zoho mail because TFA
Hello, We cant access to the main mail (info@babimstudio.com) because we generate the TFA and we used all the back up codes, and now we cant use it. We want to disable the TFA to all our mails or reset the TFA of the main mail to use it. Thank you
Unable to add email account to the user list
Dear Support, we are unable to add zipwolf@zipwolf.com to the user list. The invitation has been sent and the status shows pending. Can you please advise us on how to resolve the issue? Thank you
How to sort funnel stages?
I need to develop a funnel chart and I see that Zoho Reports always sort the funnel stages based on the % of items, where the items with the largest % are on top. If the stages are visitors, contacts, leads, visitors will typically appear on top because you have more visitors than contacts and more contacts than leads. In my case, however, the funnel illustrates a life cycle where there are more items at the end of the funnel than at the beginning. - Stage A: 10 - Stage B: 25 - Stage C: 200 I want
Gmail suddenly not authenticating?
For some reason my plan was temporarily suspended with GoDaddy, then my gmail stopped receiving emails from Zoho/GoDaddy. Now trying to use my account credentials to have my emails come to Gmail/Gmail App again, and it's saying there's an authentication error?
account blocked
Account has been block because of exceeding storage limit when I migrate from gmail, and I delete all emails now, please unblock the account. Thanks
How can I send an email to a private group?
Good evening, I have created a personal group with 3 colleagues in my organization using this. How can I send an email to this group? Lets say that the name of the group is 'IT Team'. When I write in the 'To' field the 'IT Team' it does not show me the group in order to select it...
Can't Migrate from cPanel and Exim
I am attempting to migrate my email from a cPanel server (running Exim). I am in the admin panel, I have the migration event created and am attempting to add a user. After filling out the server details for IMAP, I attempt to add a user. Zoho processes the request but it fails, saying it can't connect to the server. The server's firewall is not blocking Zoho. Here is the Exim log entry. Jan 30 18:00:30 host dovecot: imap-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=74.201.84.158,
Sharing of Reports
I have an administrator account and an user account for my application. Let's say that in the main account I have a couple of delivery boys. EXAMPLE : Ram, Karan, Arjun, Ritvik. Now I create user accounts for all the delivery boys. Now when I log in from Ram's account(let's say), I want to show the deliveries that are assigned just to him. I have tried restricting visibility and everything. But in Rams account, I can see the deliveries of Karan, Arjun and Ritvik also. Example: List of orders- The
How to create more than one free personal email
I recently created an account at zoho.com Since I need to use more than one email address, I wonder if there is any chance to create more than one free account at zoho. I tried to log out from zoho and go to zoho.com/mail/ in order to create a new account. However, when I was asked to enter my mobile number I entered my only mobile number, and zoho warned me that 'An account already exists for this mobile number', inviting me to log in with the existing account. I would appreciate any help on this
Next Page