How do I add a help text to a field?
I've created a new form that requires more explanation per field than I can squeeze into the Tooltip Message. Any idea / examples?
Moving Company App
I am making an app for a moving company I need help I have list with customers that i can add different ones now for the 2nd part i have shipments and i want to create something like an order you would add to a customer into that order i add Crates with specific barcodes and i add a location so kinda like How can i make it so when i click the customer in my report and it would list like all the orders i created for that customer in the report?
forgot admin email for my domain
Hi - Forgot the admin email for my domain hiretempo.in Please help Regards Ashish
Export API data in CSV format
Hi, When I use the Zoho API, the output is in XML format. Is there a way I can get it as CSV format? Thanks.
When adding new lines in an estimate they dont save
When I am adding new lines in an estimate they do not save. Also, I keep getting this message that I need to have a customer chosen. Please help.
Lead Aging custom field in "Days : Hrs : Min" format
I am trying to create a custom field that will calculate the aging of a lead. In our business speed to responding to a lead is critical so we measure it in terms of Days, Hours, Min. I created the following formula which accurately calculates the Lead Aging in decimal form: Datecomp(Now(),${Leads.Created Time})/1440 The problem is I need to convert the decimal form into Days, Hours, Min. (ie:3.5 = 3 Days 12 Hrs 0 Min) I am able to correctly calculate the Days by the following formula: Tostring(Floor(Datecomp(Now(),${Leads.Created
Importing Zoho Spreadsheet to Zoho Creator
I'm trying to create an app from data in a Zoho Doc spreadsheet. When I go to import it I get this message: But my Zoho Spreadsheet is not more than 70 columns, it is only 35 columns wide. Any idea why this won't work?
Skype
Skype recently terminated the functionality within their Click to Call which highlights the telephone number and thus allows the number to be dialed automatically within Skype. Sometimes it is possible to click on the telephone icon next the telephone number in Zoho which dials the number directly, other times it simply opens the dialogue box in Skype but doesn't add the number - not sure why that happens. Could you help provide us with a guide so that we can integrate Skype with Zoho CRM now that
Issue with seeing accessing ALL view of a creator form in CRM Plus
I recently purchased crm plus. The first two weeks. I could create a tab for a creator from. I could than view ALL views of that form beautifully. Then there was an API issue and you could not view any integrations. That has been corrected. HOWEVER, I currently CAN NOT view ALL the views of a form that has been integrated in crm plus from the crm. No matter what view is selected the same view appears. I have made several calls to tech support with NO feedback on when this might be fixed. This
Trying to export Parent Account Id in a csv file from an Account report
When I create a report of my Accounts - I ask for the following fields: Account Name Parent Account The .csv file that exports shows ACCOUNTID Account Name Parent Account ACCOUNTID I was hoping that one of the ACCOUNTID columns would be the Account ID of the Parent Account, but both ACCOUNTID's are of the Account Name. Is there another way to get the Parent Account ID - or do I just have to search by the "Name" and not the Id?
Share address books/contacts amongst groups
Hello there, while researching this what I would have expected basic feature I was surprised that it seems impossible to share an address book with other members of a group. We have email addresses, phone numbers etc. of e.g. our tax consultant, employees and logistics companies as well as customers who we would like to give all our employees equal and synchronized access to, so that if one of the contacts changes it only needs to be changed once. Is that not currently possible with ZOHO Mail? Thanks!
Zoho CRM and Zoho Books integration
I have integrated our Zoho CRM and Zoho Books account. I was able to view the Zoho Books module within Zoho CRM with no issues. I am the admin of both our Zoho CRM and Zoho Books accounts. However when one of my uses try to access the Zoho Books module within Zoho CRM they get the message Insufficient Privileges to perform this operation. Contact your Administrator. After checking, it seems like only with admin profiles in Zoho CRM can access the Zoho Books modules. I don't want to give admin profiles
Report Scheduler in Zoho Support
Hi, there. Could you please show me where the Report Scheduler in Zoho Support, the new version, is? Is it possible to schedule dashboards also, (in Zoho Support new version)? Thank you.
Unable to get verification code
this is the screenshot. Unable to get the verification code on my mobile number +6596797227
Address Book not full Sync
Hi, I don't know why but my Online Address Book is not fully sync with Exchange on Android. It's first time this happen. The sync procedure ends well, no error, but I can't find a lot of contact. One example: Cate**** Cerra***** cate**************@yahoo.it338 4** 4**4 appears on my address book on zoho mail but not appears in my addres book on Android. The same happens also to another my account, synced with another smartphone (android 6.0). What happen? Please answer me asap.
DMARC SPF IP Fail
So, I set my spf record as: v=spf1 mx include:zoho.com ~alland set a DMARC to alert me. I tried sending an email to my external gmail account. The mail went through successfully. But then I got an email from Google Noreply DMARC Sender. The XML file attached below, as you can see the SPF for the source IP has failed. Should I add the IP to my SPF record? <record> <row> <source_ip>74.201.154.71</source_ip> <count>2</count> <policy_evaluated> <disposition>none</disposition> <dkim>pass</dkim> <spf>fail</spf>
sending mail limit
Hi, Kindly confirm that, how many emails we can send per day with a single account. _thanks,
Record Fetching question
Hello, I have tried looking at examples \ videos etc... I am just still not getting on how to accomplish what i am trying to do I tried looking at: https://www.zoho.com/creator/help/script/fetch-a-value.html#Example_1 Maybe someone can be kind enough to set me in the right direction. My Example: I have a form with products and price, I have another form which fetches my products - this part I got working now my problem is that i want to also pull price onto the same form based on what product was
CRM Pro - planned enhancements
It would be very helpful for me to get input from Zoho regarding planned improvement to CRM 2016. It would enable me to plan better in order to meet my specific needs. Take email as an example; Around the introduction of CRM 2016, I switched to IMAP from POP3. My reason was to resolve issues in POP3, such as email duplication. However with IMAP and CRM 2016 the functionality is very limited. Does Zoho plan to add a dedicated email tab with some added functions, such as email search? Thanks
months event view problem
slightly odd as we change from October to November in Monthly view for November we have days showing no appointments even though if we click on the day they show. They also show on the spill over in October. I have tried refreshing page. It is causing some problems Any ideas.
Puedo dar de baja para volverlo a registrar? * This Domain is not supported or is already registered with Zoho
Buen dia, En algún momento en el pasado parece que mi anterior proveedor de servicios de TI trato de registrar mi dominio en Zoho Mail. Actualmente ya cuento con personal interno del Área de TI y estan tratando de usar Zoho Mail para nuestro correo electrónico pero les aparece este mensaje * This Domain is not supported or is already registered with Zoho mi dominio es solstice.com.co Me gustaría saber si existe forma de dar de baja mi dominio para poderlo volver a crear o de recuperar la cuenta,
Emails sent from browser dont show up in my outlook
The emails i send from the crm browser don't show up in my outlook sent box. The emails I receive from clients and the emails i send FROM outlook show up in the browser. Where is the setting to get emails sent from zoho.com/crm in to my outlook SENT box? Thanks in advance.
Destination to route the emails
Hi I like zoho mail service, but we get limitations from our internet provider port 25 is not open, we can't recieved mail directly, Maybe in future on destinations to route the email we can add our mx.mydomain.com:2525 also on incoming gateway menu Thank very much Regard Fadil
I can't send or receve e-mail
Until this morning was running normally, but now I can not send or receive. domain: cingular.srv.br Note: Messages do not appear in the folder "sent"
invalid Address, ERROR_CODE :550, ERROR_CODE :Verification failed
I try to to send email (Web) from inmobiliariayan.com to sipmaperu.com.pe got error bellow Also when I send from vise versa got error too and message can not be sent. Here's the return error after I send mail from Zoho Mail This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. ***********@sipmaperu.com.pe INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Verification failed for <*******@inmobiliariayan.com>
Scheduling interview/Template
Hello, I just wanted to schedule and save interview but it sent an email to the candidate and it is not even the template that we use. Could you please advise how can I put the right template when scheduling interview? What should I do if i just want to save interview and not send an email to the candidate ( the one we used before was much clearer)? Many thanks
Tell a friend - Sign up form
Hi there, I've realized that the sign-up link in the email that people receive from the "Tell a friend" feature is not working. It links to this error message: Problem in optin! The list to which this sign up form is integrated has been made inaccessible. Please contact the website administrator. But my list are open to opt-in (see attachments). Can you help please? Thanks, Lucie
Collector address
Can i setup a collector e-mail address, that receive the mails, if the recipient address doesn't exists in my domain?
Incoming Email Blocked
Hi Team, My incoming email is blocked. My mails are @electrofeel.mx Can someone look into it and let me know the reason for it and the actions to be taken to unblock it? Thanks, Alejandro H.
One email with more user
I want to use one email address where customers send all the email but can respond to client any of the users and this response can be seen by all users. What I need is from that email address (contact@....) to respond all users although they have separate addresses. How can I do this?
try to access zoho email and am brought to this page. now what?
i don't know why email is this complex. when i'm trying to access zoho email account on my desktop using chrome, i'm brought to this page. what do i do now? i simply have an individual account that i try to access.
No puedo recibir correos de otras compañoas
No puedo recibir correos de otras compañías que no sean zoho
Usuario existente
Hola quiero agregar un nuevo correo ventas@lybac.com y aparentemente el usuario ya existe. seguramente lo creé pero no recuerdo la contraseña para poder ingresar, y no lo puedo borrar. ¿que se puede hacer? Gracias.
No puedo enviar ni recibir mails
Hola, Ayer creé una cuenta en Zoho y pude enviar mails correctamente, pero no recibir porque no había configurado todavía los MX, así que modifiqué los MX en el servidor. Hoy ya me aparecen los MX correctos: http://mxtoolbox.com/SuperTool.aspx?action=mx%3akmbencor.com.ar&run=toolpage El problema es que hoy no puedo enviar ni recibir mails y cuando intento guardar el borrador de un mail que estoy escribiendo no me deja y me aparece la alerta "se produjo un error interno". Espero puedan ayudarme a
Can't Send or Recieve Emails
Hi there, I have configured all yesterday in order to send and recieve emails. My domain is dharmaconsultoria.com.ar, and I have followed all the steps described about verifying my domain in Wix and setting the MX records. I reallly don't understand whats happening, ¿can you help me? The emails to "*****@dharmaconsultoria.com.ar" are sent with no error, but they never appear in zoho account. I also can't send emails from my zoho accounts. Thank you very much. Fernando
Temporary local problem HELPP!!!
Received: from PC0067 (190.117.245.242 [190.117.245.242]) by mx.zohomail.com
with SMTPS id 1477080832376323.79728182877943; Fri, 21 Oct 2016 13:13:52 -0700 (PDT)
From: "Gisella Marca" <gmarca@icagroupsac.com>
To: "'Flor Moreno - Mahecor SAC'" <fmoreno@mahecor.com.pe>
Cc: <usantiago@mahecor.com.pe>
References: <161020.0940384.SJCLIM0000158414@sicpdas02p> <00e501d22ba5$7136f130$53a4d390$@mahecor.com.pe> <001801d22ba6$0e958090$2bc081b0$@mahecor.com.pe>
In-Reply-To:
How to show headers?
I've been using the "newer" version of Zoho Mail in my browser (Chrome) for a few months, but I've hit a snag which may mean I have to revert to the "older" version. Very occasionally, I have the need to view a message's headers (including most importantly time of arrival), and I can't find a way of doing that using the "newer" version. Before I switch back, can you tell me if I'm missing something? Regards, Bob Bevan-Jones
Cannot send and receive mail
Dear zoho team, On October 21st, 2016, i have set up custom domain for zoho, set up mx records and everything's going fine. i can send and receive email to my domain and external domain (gmail.com). Currently (October 22nd, 2016) i can login to zoho mail, but i can't send, save to draft, or send email to any recipients. Any help would be appreciated. Thanks, Muhamad Aditya Prima
How can I get "Product Details" products from Sales Orders by script?
I want to get by script the products that are written on Product Details at Sales Orders, but i don't know how... I mean something like this: sale = zoho.crm.getRecordById("SalesOrders","2143556000000143206"); products=map(); products.put("Products Name", sal.get("Products Name")); products.put("Unit Price", sal.get("Unit Price")); products.put("Quantity", sal.get("Quantity")); Any answer?? Thanks.
Use criteria in "for each" task when using a subform.
Hi Zoho community, I have a "for each" task for sending an email to every row in a subform. On Add it sends an email to all the rows, which is ok, but, On Edit, I need to add criteria in order to send mails only to the rows that where recently added or modified. I have been trying with the code bellow but no success so far. It seems its not possible to use criteria like this when using the task for a subform. for each R in input.Chequeo [R.AddMod = zoho.currentdate] { sendmail (
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