Cannot access mail.zoho.com
My email is working, I can use only with the mobile app. But the mail.zoho.com is offline, time limit error.
Problemas con los envios
Saludos, tengo un problema con mi cuenta de correo, cuando envio a otras cuentas zoho los emails llegan sin problema, pero cuando mando a otras cuentas o no llegan o se van al spam. me podeís dar alguna solucion??
Cambie de Hosting, y deje de recibir correos y solo puedo enviar
cambiamos de hosting pero ya no puedo enviar correos, solo recibo.
Delete attachment from attached email
Sometime you accidentally attach an email to a contact that contains large attachments that you didn't want to save. There should be an easy way to detach or delete an attachment without deleting the overall attached email. Should be a simple feature to add. Today you have to delete the attached email. Go back to your email and use the "Search and Add Email" function in the Outlook plug-in to find the contact again and remember to uncheck "Add Attachments". Too many steps.
Task Notes
I am a fairly new user of Zoho CRM. In my business client tasks are very important. I have created one off and recurring tasks for my clients and each client has more than one task. When I am working on a task I prefer to make notes like "waiting for client to give bank statements.." etc and there could be more than one note. Unfortunately Zoho does not have a facility for creating notes by tasks and date and time stamp them. I have tried to do this by inserting a text area field however this has
forgot superadmin email id
i forgot superadmin user on my domain [at]brainmidas[dot]com Can you please help me.
Account Blocked
Hi, The account support@usedipper.com is blocked. Haven't been able to send mails . Please check ASAP.
Zoho mail very slow receiving
Hello, I'm experiencing very slow receiving e-mail on spstransport.ro domain (I have 2 e-mail addresses) from 2 months aprox till now. Could you help me please? Thank you
For PAID Accounts:Rate Support,Question about Domains, Q About SHOPIFY
Hello, PLEASE FEEL FREE to Answer ANY - or ALL my questions - TIA! I'm considering starting to pay for Zoho email hosting. I've got several 'free' accounts but not being a 'tech' minded person I waste too much time getting zoho setup done. SO - I'd like to know - Q#1) with PAID accounts - how 'responsive' Zoho their SUPPORT department is. Q#2) How many Domains can I integrate into one paid email hosting account (so when i email my customers - MY domain shows up - not zoho's) Q#3) How well does
Can't generate unique code in Zoho like described in "Domain Verification in Zoho"
I added a second domain to my account and wanted to verify this domain later. Clicking on Domains on the left side gives an error: I should contact support@zohomail.com. I didn't see the domains and can't therefor click on the verify button. Please fix that problem.
Verification codes
I do not receive verification codes by SMS. Help me, only i can by verification security codes. Why? Thanks
Client host [74.201.84.163] blocked using dnsbl.sorbs.net
INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :5.7.1 Service unavailable; Client host [74.201.84.163] blocked using dnsbl.sorbs.net please help
outgoing blocked
Our outgoing has been blocked. Please check. Our email id is support@sisyp.com. Error: Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Outgoing email blocked
Outgoing emails for Nikhil.Jha@evoxyz.com has been blocked. Supposedly the user exceeded the daily bounce limit. How do I get this user unblocked?
Can you use email click-thru tracking in free crm?
I am using the CRM very successfully trialing this for my new employer and I am wondering if it is possible to use the tracking of email opening via the free version? Many thanks David
New User Account Setup Issue | High Priority
Greetings! We have created a new Zoho Account for a team member but she has received this error message: You are invited to join Virtual Group's CRM Account - upon clicking the Join Now link Unable to join Virtual Group's CRM AccountSince you are already part of a CRM account and you are the only active user in that account, you will not be able to accept the invitation. Delete that CRM account. You can refer this help document to know how. Kindly take note that her old account tied with a different
Add contacts
Hi, Is it possible for you to help me fix my problem I want to add contacts directly from outlook 365 with Zoho CRM installed as an add-in When my email is open I can see Zoho CRM and when I want to add this person in my Zoho group it doesn't work There's a sentence : '"something went wrong, please try again later" Thank you in advance Regards, Adélaïde
forgot superadmin email id
I have forgotten super admin email id for brainmidas.com, can you help me to get the credential to login using super admin
Server issues
I have been kicked out of Zoho while creating a note on lead that I am currently working and while also trying to send an email not only today but yesterday also. Is there any server issues that I should be made aware of? This has happened both days around the same time. Yesterday I waited about 15 minutes and it came back to functioning properly. I can't afford that kind of down time. Thank you.
zb code
Please give me the zb code, I need it for updating my mail. Thanks
Need help! Please let me know where can I find my zb**** code.
Hi, My domain changed hosting service, i have to update the MX records. Please give me the zb code or let me know where can I find it. Thanks! Regards, Bo
Import doesn't copy Phone Numbers
I've tried importing so many times and the phone numbers don't copy over. It's very frustrating. What can I do?
Record Summary - formatting
In the Record summary, I need to format the sub-form Item like the invoice template in zoho help https://www.zoho.com/creator/help/images/record-summary-invoice-details.jpg how to do: formatting the Item rows (add line under each record) set the data position vertically (top /middle/ bottom Omar
"Closed Activites"
I have a customer account that has over 90,000 records of "Closed Activities" they all need to be removed/deleted, (Don't ask how, I am the guy just fixing the issue!) my question or seeking conformation is, if I just delete this "Customer account" would this remove all 90,000 Closed Activity records? Then simply re-add his account information. I do not see anyway to "Bulk" delete them
about the proposal template
Good work,
Proposals for creating templates , footers , and I need to do to create the header .
Set Status of Forum Posts
As an agent, I can see a button called "Set Status" for forum posts. It appears to be a dropdown button, but nothing happens when I click it. How is status set for forum posts? In our case, a customer has added a problem to the Forum and it creates a ticket automatically. I can work the ticket as an agent, but the Forum post does not display comments or status. If I cannot mark the status somewhere, how does the status filter work?
ZOHO Forms Notifications
Hello, How do I notify multiple email addresses of a form submission? Under email & notifications in the to field it says no more email IDs. Thanks, Christian.
Outlook 2016 Zoho CRM PlugIn
When is the Zoho CRM Outlook 2016 plug-in expected to arrive? I love Outlook 2016 and need my Zoho back. Thanks!
How to assign products only once?
Hi, As products we sell unique voucher codes. I am looking for a way to assign one product (code) to a client, and then let it dissapear from the products list. This to make sure we don´t assign the same code twice.
Mails getting Delivery failure for both Custom Domain and even for Gmail
From morning im not able to send mails as im getting many Delivery failure for both Custom Domain and even for Gmail I also doubt whether im able to receive mails, as some test mails which i send are got, but there is no business inquirytoday so long
Look-up Field - Mail Merge
Hello , I have created a custom module in the crm to create a database for physicians I work with. I did this to replace having to enter the physicians demographics every time a new patient (account) is created. Now i am able to save alot of time by just looking up the physician. However my mail-merge documents pulled information from the many custom fields I had for the physician which have been replaced with the look-up field linking to the physician module. Is there anyway I can have two modules
Zoho Task in the Google Calendar?
Hi, I have my task with my google calendar sycronisiert, but if the changes task are not in the google calendar. Even if i export duties under Google memory? Sorry, my englisch is very bad.... Annette
SAML auth broken. Please help
Hello. We have a urgetn issue. I configured SAML auth to zoho. But SAML login page was a broken. So all login requests are redirected to this broken page and we can not login to our admin account. How we can disable SAML auth? Please help. Thanks
Is it possible to remove the "powered by Zoho" logo?
?
Need a BUTTON that will increase the value of a number by 1. How do I code this in deluge?
Any assistance would be greatly appreciated. Say I have a shopping cart line item with a count value of 0. I would like a button to the right that increases the count by increments of 1. Is this possible in deluge? Thank you
Problems uploading contacts
Issue with 'group emails' not being imported, can this be over ridden?
Create a table to record customers products
Hello, I am using the basic features of the ZOHO CRM for my accounts and contacts. Under the accounts, i would like to create a table that I can list the type of equipment that the particular account uses our product in. For example; Equipment Type Voltage Color Our P/N Mixer 110 VAC Red 123 Blender 24 VDC Green 345 Separator 110 VAC Orange 567 Thank you
Sending Mass email to contacts - email is invalid error message for a valid email address
We have send emails today using the mass email function. We now experience the "email is invalid" error for every email address registered. Anyone experience the same issues?
Why is the invitation asking the client to close the the CRM account?
I have opened up an account for my client, and I tried to invite her into the Zoho CRM to use her own logins, and as the company, we would have the main logins so that we can make sure leads are going in, etc. It seems though, that when I send her the Zoho CRM invitation, it asks her to delete her CRM account, and then click on join the account. Why would it ask her to first delete it and then join? It doesn't make sense. Please help me
How can I add a user to the free version if I cannot add a role
I am trying to add a second user to the free version and it asks for a role. According to the FAQ, that should show up in Users & Permissions but it does not. In addition, I cannot even use a set role (CEO) as they do not show up and I cannot type into the Role field.
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