Custom function
I am looking for help with a custom function that will do the following: Look to see if Report B contains any products from Report A and then delete any product records from Report A that havent been used. There could be more than 5000 products that need to be deleted. Thanks in advance Sean
Campaign Automation not working
I created a 2-eMail automation and then associated it with a list. Set up so the first eMail goes out immediately and the next an hour later. I added a test subscriber to the contact/list that is associated with the automation. The automation isn't triggering. I've tried many times and waited hours... no automation eMails are going out. I spoke with some in customer service who didn't know why this and the social buttons on user profiles don't seem to work properly. He asked me to send an eMail to
Not getting any Email
I have not been able to get email for almost 2 days now I have not changed any settings and i am using zoho servers for mail This needs to be fixed asap as i have checked all and i should be able to send email to my zoho account but it never gets there and i also got a lot of other people to send email and non of those got to me as well can you please fix
OUTLOOK WITH ZOHO COLLABORATION
CONFIGURATION : ZOHO 2 USERS , OFFICE 365 EXCHNAGE SERVER , OUTLOOK 2016 DESKTOP , ZOHO OUTLOOK ADD IN . When we send email from outlook it nicely shows up in our ZOHO system under emails. When we send email from ZOHO it doesnt show up in our OUTLOOK sent mail . What could be wrong ? Andrew
GETTING SENT EMAIL FROM CRM IN TO OUTLOOK
CONFIGURATION : ZOHO 2 USERS , OFFICE 365 EXCHNAGE SERVER , OUTLOOK 2016 DESKTOP , ZOHO OUTLOOK ADD IN . When we send email from outlook it nicely shows up in our ZOHO system under emails. When we send email from ZOHO it doesnt show up in our OUTLOOK sent mail . What could be wrong ? Andrew
mx18.antispamcloud.com.
Hi A client sents me emails and he receives a warning and i dont get the email. After a few hours, i get the email. The email the cliente receives points to him this, among other things: Can anyone explain what is the issue here? This message was created automatically by mail delivery software. A message that you sent has not yet been delivered to one or more of its recipients after more than 24 hours on the queue on mx18.antispamcloud.com.
problem receiving email with attachments from google
Delivery to the following recipient failed permanently: info@lilroy.org (Zoho Email) Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain lilroy.org by mx.zoho.com. [74.201.155.125]. The error that the other server returned was: 554 5.2.3 MailPolicy violation Error delivering to mailboxes
Donot mail list issue
Hi, This is the first time I'm running campaigns. After I imported my mailing list by mistake I marked all of them as donot email. Now I'm not able to move it out of the donot email list. I tried deleting the list and recreating again, but that doesnt seem to work. How can I send my campaign, if all my contacts have gone to "donot email" list? Any help would be appreciated.
Contact Management issue
Hi, This is the first time I'm creating campaigns. After I imported my contacts, I mistakenly moved them to the "Donot Email List". I'm not able to move them back to the subscribed list. I tried deleting the list and reimporting again. But this doesnt seem to work? Since most of my contacts have moved to the "Donot email list" I dont know how to run this campaign. Please help
Non working INCOMING Email
Ok this is getting beyond a joke i can not get email from any outside servers you guys sent a test email from a gmail account and claimed it was sent ok but it was not as i never got it also i emailed you guys with server report from other servers stating Remote host closed connection in response to initial connection Please read the email to see why i am not getting any emails this is now Day 3 and no email!
Outgoing email blocked for one of our users
Hi, One of our user "no_reply@advokit.in" is experiencing "outgoing mail disabled" from last 2 days. Probably his daily usage has exceeded(not sure why it was disabled). I was under the assumption that it will be enabled the next day but in vain. Could you please help me in enabling that feature as its affecting our transactions.
Emails with Docx attachments STILL not being received
I am consistently not receiving emails with small docx attachments. The others came through after 8 hours yesterday, still waiting emails for today, 2 hours so far... Still cannot contact support directly via the form. Where is the QA on this platform?
Can't receive email
Dear Zoho! Two day ago when i using domain uncle-bills.vn through mail.zoho.com i can't receive any mail from outside Pls check for this problem. Thank you!
After baihui.com transform to zoho.com.cn, Can't import file!
After baihui.com transform to zoho.com.cn, Can't import file at "https://creator.zoho.com.cn/appbuilder/bobmai/hanguhis/form/new" click "import file " , then the page hungup . ------------------------------------- Another way: same failed. download "baihui-migration.exe" from page: https://statement.wiki.zoho.com.cn/creator/ms-access-and-excel-migration-tool.html run this migration program, after click " upload ", show error messages: "problem encountered while creating the appication null
Rejected e-mails
Hi, Since about 40 hours no e-mails are coming through to my zoho e-mail account. Customers have reached my on phone asking why their e-mails are rejected. Please solve this ASAP! Domain name is bundling.se. Thanks in advance, Christian Fickler
Interview- Client/Candidate - don't mark my calendar as busy
Is there a way to set up Zoho Recruit so when I'm scheduling a candidate to interview with my client, it does NOT mark my calendar as busy during that time?
how to export the contacts from Zoho Accounts
I try to export all the contacts to a csv file from Zoho Accounts. I cant, instead i can able to export contacts only from selecting the columns list. Can i get an option to export ALL contacts one at once. prasanna.
Line Items in HTML Email Template Not Displaying.
When we send our customers a copy of the sales order, the line items are not showing up in the HTML template. However, they ARE showing up in the PDF that is attached. I've tried searching but have been unable to find anything to fix this, any insight?
I can not enter my corporation menu
Hi! Im Eduardo, and I have a problem, I register one organization with this domain which is in squarespace http://www.i-mexicana.com/ When I register that organization I add and verify the domain ( i-mexicana.com ), and then I wanted to sign in but I could not enter. I tried several times to reset the password with all the account mails E have in the organization with no result, I suppose I miss some points, or orthography or something i don´t remember, I am sorry to ask this, but, ¿Can you help
Outlook pluggin
I would love an outlook pluggin even if it's as basic as when I reply to a mail it adds the merge field and iD to the subject line automatically
No puedo reactivar mi propio usuario
No tengo ni idea de qué ni cómo lo he hecho pero mi usuario (que además es el superadministrador) aparece como ACTIVO Y CERRADO. Puedo entrar en el crm sin problemas pero no puedo "reactivar" mi usuario de forma que no aparezca como cerrado. Alguna idea de como dejarlo "normal"?
Mail Outgoing blocked
Please unblock facturacion@retryver.com.mx thanks
Please don't hide status of Overdue tickets.
Currently, when a ticket is overdue, the word "Overdue" comes in place of the status. That is very impractical. We have statuses like "Waiting for customer approval", where the ball is not in our court. However, from the overview, we cannot see that, because it lists the status as Overdue. In my opinion, Overdue is not a status .
Manual conversion of lead to contact and multiple email addresses
When someone emails with a different email address than what is listed in their contact, it is logged as a lead. It's very difficult to match it up and merge it with an existing contact. There needs to be a manual process to tell it which one to merge it with. Also need to be able to have multiple active email addresses for a contact by which emails can be associated automatically. Many people have a business and personal email address. Some have 3 or 4.
STILL NOT SORTED -why don't Zoho sort out their customer issues???????
i have not been able to send emails for over 48 hours, this has cost me over £2k worth of loss of business, thank you zoho
sync existing data base with customer portal users
Hi, I have an empleoyee report, with the information of all users in the company, among this info there is an email for each person. Now I activated the customer portal, in order to create an user for each empleoyee, what I am planning to do with the same emails in the empleoyees records. It tis possible to sync the users I create with the info already existing in the report? So far, I created just one user to test this with no success. I create the user, set his profile to be able to view only their
Incoming Mail Issues
Dear Support, We are missing tons of emails over the last 3 days, and the very decency of at least replying to previous tickets doesn't exist. There is no info mailer to notify customers of ongoing issues. We have to learn from your forums on your ongoing issues. Being in the Telecom/ICT industry ourselves I have to say you have an pretty lame duck DDOS mitigation system which is incapable of identifying legitimate vs illegitimate traffic and it turn ends up delaying or simply blocking legitimate
Non working INCOMING Email
Hey, are not getting me messages of emails on time, it takes hours to arrive, urgently need the proper functioning of the emails because it is important for a company. my main email is gerencia@solticargo.com
Server Return Error: 554 5.2.3 MailPolicy violation Error delivering to mailboxes
HI support, I keep receiving this error during sending email from my gmail account (which i set my zoho mail as POP3 in my gmail) Error message as below: Delivery to the following recipient failed permanently: <email address> Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain synergy-group.com.my by mx.zoho.com. [74.201.155.125]. The error that the other server returned was: 554 5.2.3 MailPolicy violation Error
Parsing XML only returns first record
Hi, I've got the following piece of PHP, which queries our CRM for any business who has a business listing and I want to retrieve their lats and longs to populate a Google Map However, when the script runs and the simple_xml function is run, the foreach loop only outputs one record, it seems to not go through the xml file to pull out the rest of the entries in the XML file. I'm seeing data so the API call is working, it's what's happening on the loop stage, which isn't working as expected if(!function_exists('processGetCRMDetails')){
Is there a way to attach a contact to a specific opportunity?
When I add a contact, I want to be able to associate that contact to a specific task or opportunity that I'm working on as opposed to having a long list of contacts with no associations. Help!
Country list instead of txt field
Hello, ZOHO gave free text field to enter country names, this creates huge issue due to different people write country in different ways. While ZOHO is giving list of countries in pre-defined list as a custom field, but there is NO way I can see where a workflow can set the default country txt field value based on the country name in selection. Please advise solution.
Zoho CRM PLUS: calculation of maximum numbers leads/contacts
Hello, in the new package of Zoho CRM PLUS is included also Zoho Campaigns. The actual plans of Campaigns are based on the numbers of leads/contacts. For example we use that up to 25.000 ($ 125,00 dollars for month). Now in the list of features in CRM PLUS I read the follow sentence: "5000 leads or contacts per user license with unlimited emails*" Note: Email send limit per month for more than 20 user licenses: 10 * Number of leads/contacts. The note is totally unclear for my point of view. What
How to integrate signable as an automate button in Zoho CRM
This is what I would like to do. I have an account with signable.co.uk I would like to be able implement some kind of button into crm where I should be able to click that button for mail merge with signable sign box option and when customer signs it the documents then will be saved as pdf in the contacts/accounts attachement and also will be automatically added to Zoho docs. Any suggestions on this please?
Frustrations after convertion trail to free
I was testing Zoho CRM just to compare with the Salesforce that I use now. When I was on the trial version was possible to create many extra fields that was necessary and when expire the trial I was unable to create. I read a lot about it and in any place that a read was specifying that after the expiration of the trial version this will happen. It's very frustrating because I was very close to show Zoho to my Diretory and now all my work is gone becasue I can not complete the all the fields that
CRM Activities Time Zone Issue
I schedule meetings across the US, is there a way to select the time zone of where a meeting will be held? For example, I am located in CST and need to schedule a meeting that is 8:30-11:30 PST. I invite the participant but it shows as 6:30-9:30 on the receivers calendar. How do I correct this, it's very confusing to our customers.
Lead Module- add email notification
Is there a way to add an email notification under the Lead module like you can if was an assigned Task?
HOW CAN I SEE ALL OF MY CONTACTS
HOW CAN I SEE ALL OF MY CONTACTS
Deleted Users Still Show when I go to sign On
Why must I scroll thru a pick list of all who have been deleted or type email address in because it is hidden somewhere in the long list o deleted users? Same thing goes for other fields. I once had a word on a pick list - later deleted it but when you are in the edit application the picklist is full of the stuff I deleted.
Adding user to Zoho CRM with no edit ability
Hello All, I want to add a user to my company's ZOHO crm but I only want this person to have the ability to view the content. I don't want them to be able to add, delete or edit anything in anyway. Is that doable? Thank you, Jack
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