email notification for phone calls
We have them for tasks are they available for phone calls?
Lost customs modules
Hi, I created some custom modules on the trial version and when I upgraded I thought the standard edition will included this feature. But, it's only the professional and know I lost all the custom modules I created. So, I just want to make sure, if I upgrade to the professional version, they will reappear? Thanks,
Moving tickets between departments
When a ticket is moved between departments, is there any way to assign that ticket to someone? Currently when a ticket is moved from department A to department B, it shows up in department B as unassigned. I have tried working with "assign/route" and "workflows" to find an effective way to assign a moved ticket, but I cannot seem to get it to work properly. Thank you.
problems whit ip
i can create emails aconts for a few days... the systems says an unusual activity for this IP was detected. Try it again later. thanks.
Is drill through (to source columns, not rows) possible?
Hi I know drill-down to row-level information is possible. However, I would often like my users to be able to drill through to source columns. For example, I plot only the Gross Margin column along Y-axis which is derived from Sales and Cost columns. Let's say for the year 20xx, profit is 100K and only when users click on this do they need to be shown Sales and Cost for the same year at the same aggregated-level. In this example, it would be just two numbers, let's say 250K and 150K, respectively.
workflow criteria for quotes with product category
I'd like to build a workflow task that only starts if a new quote is created for a product with a particular product category. I can't seem to get the product category to link to quotes. Any suggestions?
Devastating signature problem
Hi! Right now I´m using a signature on my Email with a picture/logo in it. Ive set the size of the logo to small, however when people open the Email on a computer the logo is huge (see http://imgur.com/7IttqGm). Any way to make the logo resize properly on computers? Thanks in advance, /Oliver
What to do with uncleared transactions after reconciling my accounts?
Hi there! I'd love to hear some opinions on what I should do with those uncleared transactions after the reconciliation. Such lingering transactions are often duplicates of a transaction that cleared. Some are just transactions manually created that never took place. I have already reconciled my accounts so I can't delete those transactions now, so I'm wondering if I should undo my reconciliations so I can delete those duplicates (uncleared transactions) or is it better to leave them there? Will
My email account is blocked and I can't emails - help?
I have a large network of followers and recently sent an email to 102 of them. I got about 50 'failed permanently' responses and I've since learned that that the send limit is 50 which I wasn't aware of. Can you kindly unblock my email address so I can send emails again? darren (at) contrast-copywriting (dot) com Thank you!
I want to be able to customise my spam filtering.
It is common knowledge that Zoho's spam filtering is very sub-par. As a result, I find that I need to do it myself, however I'm too limited. I have filters in place to send many spam key-words directly to trash, but I can only do that if they're in the subject line of the email (for example "YOU HAVE WON" and "YOU HAVE BEEN CHOSEN", this kind of nonsense. However, if the email header looks OK, but the body of the email contains such phrases, there's no way to filter the emails according to body content.
Report: Creating a report of active candidates by Job Opening
I would like to be able to create a report showing the number of active candidates (i..e associated and in progress) for each job opening in our company. The Candidates by Status report is showing all rejected candidates as well. I want to be able to filter these out. Also, I need to show the # of candidates by job opening. How do i do this? Thanks, Sowmya
Zoho CRM Quote to an Zoho Books estimate
I have to create a workflow rule to convert the Zoho CRM Quote to an Zoho Books estimate at a certain stage. How can we do that by using workflow..
incoming and smartphone sychronize problems
Hello Zoho team, from Wednesday ,i have issues about my incoming messages, and plus of it my phone have problem to synchronized (of course I delete account, and did set up again with imap, but I have again problem) any one message outgoing and incoming cames alert to my phone my account is professional account and I have problems, cause I am digital marketer, and you imagine what is mean email about my job description. Please, please, please do something With regards, G.D.
My email account has been block.
My email account has been block . What wrong? It's say. We have blocked your account "pst@pstlaw.co.th" temporarily as a security precaution. Block Type: Mail Outgoing blocked. Reason : Unknown thanks
Zoho hosted domain sent mails goes to Outlook clients's Junk folder.
Hi, the mails which is sent from Zoho hosted domain mails are going to Junk folder of Outlook Client users. Mails sent to Gmail, Hotmail and Outlook.com works fine and the only problem is with Exchange server users who use MS Outlook Client. My domain have SPF records of 3 mx records of zoho added. But do not know why this problem occurs. Will DKIM sgnature fix this issue? If yes could someone give me a brief guide add DKIM signature?
How do I send 1 email to all of my contacts?
How do I send 1 email to all of my contacts?
subtasks in taskz mobile app?
Is there a way for me to see subtasks under a main tasks using taskz mobile app? Thanks.
My account not active
Somehow my email account was disabled. I am able to login to other services offered from zoho, but not email. Account not active it say:)
74.201.84.163 blacklisted - What do do?
Had this: Sender listed at http://www.dnswl.org/, no trust [74.201.84.163 listed in list.dnswl.org] 1.5 SPF_SOFTFAIL SPF: sender does not match SPF record (softfail) -0.0 RCVD_IN_MSPIKE_H2 RBL: Average reputation (+2) [74.201.84.163 listed in wl.mailspike.net] With my first 2 emails of the 3 that I sent. Is this normal?...
My xyz domain can't be added, please help!
I try addition of xyz domain "noraneko-web.xyz", "noranyako-web.xyz" and "stray-cat.xyz". But that's failed. These are the pay domain and aren't free that. I'd like to use a mail by these domains. Something to respond to my request is only zohomail in all service. Can someone settle this problem? I want you to help early!
Set subscription start date
Hi Zoho! Are you able to set subscription start date in the future? For instance, could I use a form that collects payment info but doesn't start payments until the 15th of June? Mark
Lost Admin Password
I have lost admin password and as i click on "Forget Password" is sends the link to the same ID (admin one) where i am already not able to login because i have lost it. It has became a big problem for me.
WHY DON'T ZOHO RESPOND?
still waiting for response from zoho
Help removing Pick List - Putting Text Field
Please HELP! Candidate Title Field has changed from Text to mandatory Pick-List. How do I get it back to Text Field??
Use 'Look-up' Fields in Formula columns
Hi I was excited to hear this announcement but now when I try to use a formula column as a lookup column, I can't seem to. I was hoping to get around the problem of Zoho Reports not supporting lookup on date column by converting data into number using convertdatatype function and then doing lookup on it but I encounter the same message as earlier- that formula column can't be changed to a lookup one. Not sure if my understanding of the announcement is wrong or I'm not doing the lookup properly.
Ticket Status - Departments
I know how to customize the ticket status options via the setup menu. Is there a way to have different statuses for different departments? For example, Dept A's workflow is different than Dept B - would like to have different custom statuses for Dept A and Dept B so that I can look a ticket at a quick glance and know what the status is.
new App
I love the new Zoho CRM app for Android. Well done!
Disable Spam filter for contact form submissions
Dear, I am using zoho mail to receive mails submitted through a contact form. Unfortunately I have not been able to configure a way to whitelist these messages. Some go to the inbox, most of them go to the spam folder. Can you please help me turn off the spam filter for messages with a specific tag in the body, or sent to a specific " name" ?
Problem while trying to send e-mails in C# using zoho smtp
This is the code i am using to send email... MailMessage mail = new MailMessage(); mail.From = new MailAddress("from email"); mail.To.Add("to email address"); mail.Subject = subject; mail.IsBodyHtml = true; mail.Body = body; mail.Priority = System.Net.Mail.MailPriority.High; SmtpClient smtp = new SmtpClient("username", 465); smtp.EnableSsl = true;
I keep getting an error message cannot get mail connection to the server failed
I get this message continually or that the username and password are incorrect. I have an iphone, set up with imappro.zoho.com.
Email got blocked
Hi, Can anyone fix my problem? My outgoing mail got blocked. This is 3rd day. Im receiving a lot of complaints. Still no support. Help?
Migrate sent emails and folders from my old mail software to Zoho Mail
Hello, Is there anyway I can import my sent emails and folders from my old Mail sofware to Zoho Mail? Regards.
Zoho Projects API, tasklist not working?
I am trying to get tasklist information from the Zoho Projects API, but all requests on the tasklists object return a 400 error (Bad Request). I'm using the link returned from a GET projects request: https://projectsapi.zoho.com/restapi/portal/<<portalid>>/projects/<<projectid>> "link": { "tasklist" : { "url" : "https://projectsapi.zoho.com/restapi/portal/<<portalid>>/projects/<<projectid>>/tasklists/" } } I had also tried requesting a specific
Job information
When I create a job opening and then view it in the web portal, the job information is blank. When creating the job opening, there is no place to enter that info.
INCOMING EMAIL NOT WORKING
HI ZOHO we have an issue some emails come through some don't. gez.morrall@itec2016.com susan.waters@itec2016.com can someone please respond to what needs to be done and when the issue will be resolved thanks
incoming emails
There are problems with incoming emails started two days ago. Some domains are blocked? I can not receive emails from many customers. ml
purchase order and purchase request
Hi, I have a Purchase order form, that works really good. There is a subform in this purchase order with the following structure. Reference (lookup to Product Catalogue) Description Cost Quantity tax Total Cost Status (dropdown with 3 choises: approved, disapproved and pending) Now, I am working on a Purchase Request form that has a subform with this fields. Reference (lookup to Product Catalogue) Description Quantity Status (dropdown with 3 choises: approved, disapproved and pending) I would like
Question re Workflow Rules in Calls
I saw this post for years back Now, Create Workflow Rules for Calls, Tasks & Events too! and I would like to ask about creating the workflow based on Call Result. It is stated in the post that the rule gets executed when the Call Result is "Interested." When I looked at the Calls Module, I saw that Call Result is not a Pick List but a single line field. Does this mean that the person still has to type the exact word (with correct capitalization) for the work flow to execute?
Zoho Crm and Workflow
Hello. My goal is to have a field in a contacts that will when triggered will automatically send a reminder to our customers to think about buying a certain item. This reminder e-mail is to be triggered every September. I want this to automatically do this every year moving forward. The problem is that I tried using a check box but, there is not way that I see, to set it to send only once every September. Suggestions on 1) What field to add 2) How to create that automation Is this possible? Thanx,
Reason:Authentication failed:554 5.1.8 Sender Address Blocked
I am unable to send any emails for now 3 weeks! I have upgraded the Zoho account but still having the same problem. Can anyone help? I might need to go and go back to Gmail that is so much better. I never had such issue with GMAIL.
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