Issue with email on invitiation pending status
Hi, i have created support@database.zone email. immediately it says invitation sent successfully. it shows status as pending on invitation list. i am not able to do anything here.. please help on this
Send Email
Criei email zoho e realizando testes consigo enviar por ele, mas de um outro email aleatório não consigo responder para o email zoho criado, como proceder ?
Email Adress Already exists
Hi, I am trying to add a user to my company account and it says that the user already exist. The email id that we are trying to add is nitasha.malhotra@realitypremedia.com. We tried deleting the exsiting account of Nitasha but still couldn't add this email id. Please suggest. Regards Albert
What is the Daily Email limit?
I work in the recruiting industry and need to send job notices to relevant parties. I may have 1500 engineers that all fit the requirements of the posting. Is there a daily limit we are permitted to send? Also, is there a PER MESSAGE limit (how many emails can we send out PER MESSAGE)?
Importing & Exporting Composite Items
Is there actually a way to Import or Export Composite Items via CSV/Excel sheets? Though the UI in the Composite items area sort of indicates that you can "Import Items" it doesn't seem to really work with composite items. When I create a Composite Item manually it gets a SKU and that Composite Item will get exported out just like any other item in the Items area but without any data related to what items the Composite Items consist of.
Replying from a Group Email on iPhone
I recently set up zoho mail under my domain name. The main account is admin@mydomain.com. I then set up a group called support@mydomain.com. I set up IMAP email on my iphone with the admin@mydomain.com account and then added the support@mydomain.com email as an alias for this account. When I send an email to the support email I get it on the admin account I set up on my phone. When I reply, I can choose the suppport@mydomain.com email address as the "from" address and it appears in the "from" field
Trying to add record using REST API, but file gets downloaded
HI All, I'm having a bit of an issue, I have just started developing a portal and would like to add records, as I'm still testing the API I wanted to make sure that I can send and receive information, as most of the work will mean that information is recorded more than read I started trying the add record part of the REST API, but whenever I try it just downloads an xml or json file, with correct information, bit nothings updated in Zoho Creator. If anyones run into this before please let me know.
unable to create a user
Hello, I am unable to create a user from admin panel j.jayan@shiftlogistics.co . It says user already exists but user not showing on list. No reply from support@zohomail too Your urgent assistance is needed. Thanks & Regards, Jahangir.
Companywide email search for Business User
Is it possible to do companywide search of emails? For example if we want to search particular email sent or received from particular customer from any company account.
gallery slideshow full screen mod
hi, it seems that pictures in landscape format are not displaying in full screen mod (unlike pictures in portrait format). In other words landscape format pictures are not stretched to maximum size when running presentation in gallery. It is 1. chaotic 2. it doesn't allow to view picture in full quality is there a plan to fix this? see example below. grey area is rest of the screen. with standard screen diagonals these pictures are really small to display
Total Multiple Subforms
Hi, I have a form with multiple subforms. Each subform has a field named Score. How can I get a total for all of these Score fields? Many thanks Antony
Zoho blacklisted - any solution?
Two of my clients have problems with zoho mail service. Any solution yet? This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error.
ERROR_CODE :554, ERROR_CODE :5.7.1 <END-OF-MESSAGE>: End-of-data rejected: Blocked using 2 dnsbls, INFO: "http://www.lashback.com/support/UBLLookup.aspx?IP=74.201.84.163" "IP 74.201.84.163 is UCEPROTECT-Level 1 listed. See http://www.uceprotect.net/rblcheck.php?ipr=74.201.84.163"
How do I add a visitor to my CRM
How do I tie up a visitor who I have not web chatted with to a Zoho CRM contact/lead. On numerous occasions I have had visitors online who call me on the phone at the same time, so I can identify them in SaleIQ. I want to add them to my CRM/tie them up to existing leads in my CRM but I cannot find a way to do this without them having to chat with me via the SalesIQ plug in first. Is it possible to do this without the web chat?
Exporting and re-importing to a custom module
I'm faced with limitation of fields and features from the task module so i decided to make a custom module. but i am having issues with re- importing back the data in the custom module. how do i accomplish this by keeping the original related contact to that imported record. When i export all data from the task module related contact name is transformed as a unique ID like this..zcrm_292483000006045015. but when i try try to import this back by using the same ID to the new related field contact look
Old zoho Mail versus New
Hello, When viewing my email in the New Zoho mail interface I am only able to view email from may 12 and before. (see screenshot) When using the old email interface all email is current. Does anyone know why?
transfer automatically a value of a field to an another fied
hello, In zoho crm how to transfer a value of a field to another an another field ? I cannot to do with updating rules of the field ? Thank you for your answers
User's password issue
I have got a strange problem with a customer using Zohomail. On a regular basis his access to the email is being blocked, Zohomail doesn't recognize his password anymore and he writes me asking to reset the password. After this is done it works fine for a few weeks and then again he can't login and I need to reset the passwords. Had to do that several times already.
Error! Please help! (Zoho Cpanel, Zoho Mail)
Excuse me, I am unable to create groups for my orgonization on ANY account, I try to create a group and I click the button, but nothing happens, please fix this soon, I need to create groups quickly! Thank you! (I hope that the logs I received help you) Failed to load resource: the server responded with a status of 404 () 2acg.js:1 Uncaught SecurityError: Blocked a frame with origin "https://sites.zoho.com" from accessing a frame with origin "https://sites.zoho.com". The frame requesting access set
Conditional If Statement handling "null"
Hi, If I try to use a conditional if statement it will not let me use "null", like: input.Date_Field = if(input.Other_Date_Field != null, input.Other_Date_Field.addday(2),null); I get "Both the argument should be same type for 'IF' task. Expecting 'IF' expression found 'TIMESTAMP' expression" But I can write a normal if statement like: if input.Other_Date_Field != null { input.Date_Field = input.Other_Date_Field.addday(2); } else { input.Date_Field = null; } Please allow for "null" in
Need help (not a business user) personal email only
I saw Zoho in an article in PC Advisor in the UK and decided to switch from that rubbish called AOL Mail who I have been with since 1993. I got rid of their broadband as soon as I could and am now on Virgin cable 200 Mps. I thought about Gmail first but after lots of back and forth through forums, I found I could not get my original username back which seems very strange, its as if Google have got me by the short and curlies hoping I'll stay! Zoho seems quite user friendly but I cannot work out how
I keep getting this message error when I send to this particular email whats going wrong?
The recipient complains he's getting multiple emails from me even though i'm not directly emailing him. Is it my setup that is the problem? Error below: THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Tue, 24 May 2016 02:55:56 -0700 from wolfgang@ploomers.com [wolfgang@ploomers.com] ----- The following addresses had fatal errors ----- [Status: Error, Address: <info@morganwhitephotography.co.uk>, ResponseCode 421, Read timed out]
I can send emails but cannot receive emails
The emails sent to the address, do not work but are 'undeliverable'
blocked emails
Hi my emails have been blocked for exceeding the outgoing rate for the day. How do i unblock this/how long will it take? thank you info@planet-leisure.co.uk
Contact call report
Is there a report that can be generated that will display contacts that have not had a call logged with them for a certain amount of time? For instance I want to be able to print a report of contacts that have not had a call logged for the past 30 days,
Not receiving emails
Hi, My emails are sending, however I am unable to receive any. My email address is info@upthetreedesigns.co.za Kind regards, Catherine
Unable to send message;Reason:550 5.4.6Mail rate exceeded limit
Hi , When I try to send an email I received the message : Unable to send message;Reason:550 5.4.6Mail rate exceeded limit Please help me and unblock my account . Thank you ! Adrian
Custom field validation
Hi, Is there a way to implement custom validation, for example using a regex? I have a field which I want to restrict input to the following format [0-9][0-9]:[0-9][0-9]-[0-9][0-9]:[0-9][0-9] The users are being prompted to enter opening hours for their businesses in the format HH:mm-HH:mm. Thanks in advance!
Add @zoho.com email address to business account?
Hi, I have a business account on the free mail plan with my own domain. Is it possible to register an @zoho.com email address (like a personal account) as part of this account? If so, how? I tried registering such an address separately, without attaching it to my business account, but I wasn't able to, because I already used the same secondary/contact email address for my business account, and zoho won't let me register more than one zoho account with that address. Thanks.
missing email
i was viewing an email earlier that was in spam and tried to mark it as not spam when i did that it momentarily disappered, so i looked in the all the folders and its not in there either. What happened?
Contact list (category): other related emails being added to the list, though they are not part of the original list
I've created a list of contacts (a Category), and when I use it to write an email, aside from the emails I've added to the list, other related emails are added to the email's recipients' list. E.g: in the contact list (category) "Example List" there's John Doe <john.doe@example.com>; but when I start composing a new email and I add "Example List", both John Doe <john.doe@example.com> and John Doe <john.doe@otheremail.com> are added (of course, both are emails I have among my contacts, but they haven't
Issue Linking Email From Host Gator to Zoho
Good evening, I'm being told that Host gator needs to have my A-name and C-name information so that emails sent to me can reach the zoho email account. I am currently able to send emails from zoho, but I'm unable to receive any. If this information is not private, please post or direct me where. Thank you, Thank you, Aydin
Not receiving mail chimp verification mails
Hi there, I'm not able to receive mail chimp verification mail for the address subscriptions@teachingme.com.au. I'm able to receive for this account messages from other senders. Can you please advise? Regards, Bruno
Translation to spanish
Hi, I'm a new user and i has setup my account to spanish language but I see a lot of text in english. I see "Input box", I must see "Bandeja de Entrada", "Drafts", etc... This is a no translation or one error. Thanks
How to use email template to send email to one or more leads
Hi Forum, I wonder if you can help me please? I'm using the Zoho CRM free version, have setup an email template in Zoho CRM and then navigated to Leads, selected one lead and then Send Email. In the email dialogue that pops up, I only see 'None' in the email templates list. How do I get my email template to be available so I can send an email based on the template to one or more selected leads. Also - in the email template, there seems to be no mail merge field for Lead - firstname. What should
Custom Mail Login Page Design
Hi, We have used ZOHO Email for a while for our company. I was wondering whether you can have a custom-designed login page for our email. So rather than just having our logo, the page is designed so it will fit in with our website look & feel. Thank you, Information Technology Services itservicedesk@rbavinc.com.au
creating an opportunity for an account
when I create an opportunity from the account, I no longer automaticcaly recovered the value of the adress fields, city, postal code. Why ? how to do ? Thank you very much for your answers
stock control
Hi so we never really used the stock control feature but i was wondering if i go to a product and see i need 2 how can i tell what job they are related too. Is that possible?
feeds cannot be viewed by all users
hello i have problem with feeds , other users of my group cannot see what everybody is doing, and i , as administrator can see only my feed i want everybody to see everybody action
WARNING : Mailbox size nearing quota : 5,116 M
hi! can you help me unblock the current status of my zoho mail because it reach daily sales quota. i already erased a lot of the messages. thanks!
New Features rolled out on May 24, 2016
New Settings Page for Reporting Databases Zoho Reports has now introduced a new settings page that is specific for each reporting database. You will be able to manage your database preferences from this settings page. With this option, you will be able to configure a wide range of options such as starting day of the week, starting of a financial year, data backup and so on. To access the settings page, click the Settings button in the Explorer tab of your database. Refer to this help documentation
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