Email verification - where does it go?
I've been using zoho for several years now, and still to this day, I don't get the email verification process. I add a new user under my domain. I create an [pop3 account on my server at poweredbyeclipse.com. I enter all the credentials, do the test within zoho, and it all checks out. Do the "send invite" and nothing. What am I missing?? Drives me nuts!
How does the recurring bills function work?
Are the bills created by Zoho automatically on the "next bill date"? If so, can I assume that recurring bills would not be appropriate for monthly bills with varying amounts, such as an electric bill. Are recurring bills and recurring expenses only appropriate for items that have a repeatable amount due each period?
Receiving emails
Hi, I cant receive any emails in my inbox. Earlier on, I was asked to configure my MX and i think i done it on my godaddy account.But still cant receive any emails. Thanks
Scheduling an individual email
I found it odd that i could only schedule mass emails but couldn't do it for single recipient messages. Am i not doing something right or is there a way around it. Secondly, i wanted to pick the specific contacts to mass email but the drop down list didn't have that option? I'll appreciate a response. Thanks
Zoho SMTP and msmtp
Hi there, I was wandering how to configure msmtp. The plan is simple - use Zoho account to send mail via php mail() function. What I have in /etc/msmtprc is: # Define here some setting that can be useful for every account defaults tls on tls_starttls on tls_trust_file /etc/ssl/certs/ca-certificates.crt # Settings for default account account default host smtp.zoho.com port 587 auth on user <my@domain.com> password <my_pass> from <my@domain.com> Every attempt to send an email gives me this: 553 Relaying
ASP.NET C# Insert Records
Hi , From previous posts I could not find a sample to insert records in Zoho from a .NET app. Can anyone provide a sample on how to insert records from ASP.NET C# app to Zoho
manage free user/email/domain under premium ?
hi, i understand that free plan can add many users and they have certain GB storage etc. if i pay for a "premium" and therefore have "admin governance" etc. i can add domains and users etc correct ? so can i add/manage users/domains etc. for free under "premium" ? in other words my "premium" email is me@domain1.com and i have also verified and set up email hosting for the domain, can i add domain2.com and create harry@domain2.com mary@domain2.com and even tom@domain3.com and have them as "free"
Error al enviar mail
Al enviar un mail me aparce el siguiente mensaje: No se puede conectar al servidor SMTP:smtpout.mail.zoho.com Motivo: falló la autenticación:554 5.1.8 Sender Address Blocked Me ayudan por favor. @servlogist Quedo atento gracias.
Invoice notes in settings not appearing in invoices
In Settings-Preferences-Invoice there are the 'notes' and 'terms and conditions' fields. I have added text in the notes field, but what is there does not show up in a new invoice. One said 'Thank you for your business', which was the original text, and another had an older sentence that I put in. Does this setting not show in all future invoices? If existing customers have their own notes and terms to show on invoices, where are they? Thanks
Image in signature doesn´t appear
Hi, recently on one of the accounts under my domain, when composing an email, the image I configured on the signature stoped displaying. That happened for a couple of weeks and then it was suddenly fixed. But recently it started happening again. When setting up the signature and saving it, the image appears the way I want, but when I try to compose and send an email the signature appears without image. I attach the screenshot of the Signature Settings where the image appears, and also the screen
Email delivery delay
Hi All, On observing we identified an abusive usage pattern using our Zoho Mail service, which resulted in sudden surge in our outgoing email processing servers and our sending IP address getting throttled by few email service providers. Our technical team is working with high priority in clearing backlogs and taking action to ensure no such delays in future. We will keep you updated as we progress. Apologies for the inconvenience caused. Regards, Zoho Mail Team.
Email Template Price List
Is it possible to send a price list to a contact within CRM that includes predefined inventory items and price? It seems as if you can only do so if you've actually added items to a quote, PO or SO for that lead/potential. I want to be able to send this email that contains all items in a price list and not have to add them to the contacts records first. How could we do this?
Unable to process your request. Please verify if the name and value is appropriate for the "xmlData" parameter
when employing the method of updateRecords throws error "<?xml version=\"1.0\"encoding=\"UTF-8\"?> \n<response uri=\"/crm/private/xml/SalesOrders/updateRecords\"><error><code>4600</code><message> Unable to process your request . Please verify if the name and value is Appropriate for the \"xmlData\"parameter.</message></error></response>\n"string that I sent to the api is as follows https://crm.zoho.com/crm/private/xml/Leads/updateRecords?newFormat=1&authtoken=authtoken scope=crmapi y xmlData ="<SalesOrders><row
proper xml format for inserRecords
here is a snippet of my xml <Accounts> <row no="1"> <FL val="License Number">2000250.FMP </FL> <FL val="MJBL Number"> </FL> <FL val="Business">Jeffrey HunterInfidelesAlex Oyarbide alexlocations@sbcglobal.net Suite 51444 Brickell AveMiami, FL 00000 </FL> <FL val="Business Telephone"> </FL> <FL val="License Category">Film Permit </FL> <FL val="Status">Permit Issued </FL> <FL val="Date of License">07/21/2011 </FL>
insertRecords
used Postman to try to use the api and i get crazy error https://crm.zoho.com/crm/private/xml/Contacts/insertRecords?newFormat=1&authtoken=AUTH&scope=crmapi&xmlData=<Contacts><row no="1"><FL val="First Name">Scott</FL></row></Contacts> <?xml version="1.0" encoding="UTF-8" ?> <response uri="/crm/private/xml/Contacts/insertRecords"> <error> <code>4600</code> <message>Unable to process your request. Please verify if the name and value is appropriate for the "zipcode" parameter.</message>
i couldn't add my zohomail to my iphone 5S
I Follwed the instructions , i tried first to configure it as exchange , then IMAP , But the device doesn't seem to accept my password , what can i do ?
Group Email Sharing - Share 1 Email Address with All Users in Group
I don't think this went through. Sorry if posted 2x. I followed the instructions in the link below but I am not seeing the screen in the same manner where I can set up group email sharing. I may have went to the wrong location. I am very new to Zoho. Is it possible to provide more information on how to accomplish what is in the link below. https://www.zoho.com/mail/help/adminconsole/public-groups.html I have attached the screenshot of where I was when I was trying to do this.
error in email delivery
Estou tendo problemas para receber o meu e-mail e eles são lentos para chegar. Às vezes não é suficiente! Posso ajudar? - I'm also getting lots of spam! help! domain: dropink.com.br Obrigado.
zoho mail sender address blocked
Hi, today i´ve got recieved this msg "zoho mail sender address blocked" when i try to send a e-mail, Can you tell me why?, Thanks for your help, Attn, Adrián R. Meneses M.
Email interface
Does anyone know how to set the default font and font size for composing emails?
Outlook configuration issue
Outlook 2016 OS 8.1 single lang 64 bit. Not able to configure mail .Every time password asking.
Split delivery mail issue
Trying to setup split delivery email routing and after several hours from being enabled it keeps getting disabled. I've raised several tickets for this but had no response. Please can this be looked into. When split delivery works (for a few hours) it is forwarding all messages including spam. Not a problem but the SPF rejects / spam / malware will be rejected by my mail server. I'm assuming the Zoho system is hitting a mail delivery failure limit (50 mails?) and then disabling the feature. This
How do I set up the CRM to account for multiple items on a purchase order received?
Hi, Currently, we have set up the CRM so that each order we get is a PROJECT. Under the PROJECT we have it set up so that you can enter details such as FOB costs, exchange rates, shipping quotes, actual shipping costs, etc... Usually this is OK as we receive a purchase order from a client for 1 product. So each PROJECT is for one purchase order. The issue we have now is that we are getting multiple products on a purchase order. We need to track all that information on a per product basis, but
ResponseCode 421, 4.7.0 Temporarily Deferred
I cannot send email to hotmail.com. Getting this error. Help!!!
Accidentally created a new account - need deleted to free up email address
One of my team members created a new zoho account instead of waiting for me to add them as a user to my existing one. The account mistakenly created is webmaster@sterlingvillage.net. Can you assist and delete account?
Unblock accounts
Dear support team, Please unblock our domain's email account as we got Sender Address Blocked messages. Regards, HungPV
Widgets on Home Screen
Why isn't there a view to see "My Today + Overdue Tasks" - just like there is for calls??
Can`t recive mail from gmail
Hi, I configured my business mail to be recived using zoho mail. I tried sending myself a test mail, using my person gmail, but I did not recivice the mail. However, I was able to recive the mail form hotmail. I can`t recive email from gmail. How can i fix this? Thanks in advance.
Not receiving mails from gmail, but receiving from hotmail.
Hi, I configured my business mail to be recived in the ZOHO mail. I tried sending myself a test email, from my personal gmail, but I did not recive it. However, when I tried sending one from my hotmail account I recived it. I can recive emails from hotmail, but not from gmail. Anyone has any idea how to fix this? Thanks in advance.
iOS - Exchange Active Sync - Cannot move messages to other folders
Hello, I have my iPhone synced to my Zoho mail via EAS. However, I am unable to delete messages or to move messages from one folder to another. When I try to delete or move a message, I get the folowing error messages: DELETE - error message is "Unable to Move Message The message could not be moved to the mailbox Trash" MOVE - error message is "Unable to Move Message The message could not be moved to (any chosen folder)" I have deleted and re-added mail account. Still receiving error. Please advise...
Invitation List
I can create other email accounts except 'russia@kattyq.com'. It will be send to Invitation List instead of creating an account.
User Can Not See Tasks
We have a portal user that has been assigned to a project, but they can not see the tasklist/tasks. They were able to see tasks yesterday and logged time towards them, but the tasks disappeared for them today. As an admin, I can see the tasks and see the logged time. Do you have any ideas why this user would be having issues? Thanks!
smtp.zoho.com timing out, cannot send mail
My mail client cannot connect to SMTP.ZOHO.COM to send mail, I get connection timed out messages. This is confirmed by attempting to ping the smtp server, connection times out. What's going on here?
Unattended session loses connection
I am experiencing a frequent issue. I utilize the unattended sessions for all of our devices. I am finding that I consistently lose connection to many machines and the only way to get it back is to either restart the unattended service or to reboot the computer. These machines have not lost Internet connectivity or gone to sleep.
Bounced emails from campaign not being added to bounced contacts
Why are Bounced emails from campaign not being added to bounced contacts
Rejected emails
I try sending emails, and a large number of them are coming back with error policy codes (i.e. 550) address rejected, mail denied. I send a large number of emails every day, so this is a bit troublesome.
Adding group after initial set up
Hi, can I add a group so that I can have an "enquiries@" email address even though I've completed my whole set up procedure?
Regular crashing of ZOHO CRM in Android - both tablet and phone apps.
Any clues as to what this might be. 'Unfortunately there's been an error - Zoho CRM has stopped. I've uninstalled it on my phone (galaxy s3) altogether, as it stopped loading every time with the crash message above. The tablet Galaxy NOTE 8 does better as you can use it, but it crashes 1 in three times at the worst moment, such as after entering a large note field, losing the lot. Also, on the phone, any incoming phone call would freeze the phone - then Zoho would pop up with its message. Only
Not receiving from Gmail
my zoho mails Works ok sending and receiving from other services but trying Gmail i get The error that the other server returned was: 550-(mail-yw0-f181.google.com) [209.85.161.181]:33423 is currently not 550 permitted to relay through this server.
Can send email from zoho but can't receive
1)this is the error I get from gmail when I try to send an email from my gmail to our domains email. 2) this is my current mx records 3)my cname records 4)my txt records 5) I have already validated my domain What am I doing wrong or how do I fix this?
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